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The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 976-1000 of 1741 reviews

HUNTER H.
06/2006
5.0
sewer cleaning
  + -1 more
My overall experience was very good. On both occasions, they arrived promptly. On the first occasion, they were unable to find the clean port in the front yard. They were clear and up front about having to resort to cleaning out the main through the toilet. I accepted the risks. Unfortunately, the work was not successful. Nonetheless, it was still worth the cost. The second visit was to attempt the same work again. This time they found the clean out port in the front yard. They were able to clean out the sewer main perfectly and promptly. The cost was slightly high, but still worth it considering the prompt service, great communication, and clear information about the procedures.
Description of Work: The company visited on two occasions over a one week period. Both visits were to clean out a clogged main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

BOB F.
06/2006
5.0
water heater repair
  + -1 more
Dennis and Vince were right on time for my scheduled appointment. I was given an up-front price before work was started for everything I had done. Both men were professional and answered any questions I had concerning the job. The work was done in a timely fashion. Considering my old tank could not be drained like normal with a hose (there was no hose attachment on the old tank) ,both men took great care in moving the tank to a different room in the basement where the utility tub and drain were without causing a huge mess. They did a good job of cleaning up after themselves when the work was completed.
Description of Work: Replacement of 40 gallon water heater. Replacement of gas shut-off valve leading to water heater. Installation of thermal expansion tank for water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$856.71

MARSHA M.
06/2006
5.0
water heater repair
  + -1 more
They came out and gave us an estimate and replaced it right then. Good service all around. They gave us some extras that did not charge us for.
Description of Work: They replaced our water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

DIANE B.
06/2006
5.0
plumbing
  + -1 more
Job 1: I WOULD HIGHLY RECOMMEND THE PLUMBING SOURCE. I HAVE AN OLDER HOME, AND IT IS HELPFUL TO WORK WITH AN EXPERIENCED AND KNOWLEDGEABLE TEAM. Job 2: Guys arrived promptly and asked minute questions to understand when the leak occurred and what area of the ceiling had been affected. They also explained what procedures were recommended and why, and the warranty for the services (after the work was completed).
Description of Work: Job 1: I WAS EXTREMELY PLEASED WITH THE SERVICE. I HAD A "STOPPED UP" BATH TUB ON THE FIRST FLOOR. DENNIS AT THE PLUMBING SOURCE EXAMINED THE PIPES AND DETERMINED IT WAS ONLY A MALFUNCTIONING LEVER, THAT WOULD NOT ALLOW THE TUB TO DRAIN. HE ALSO TOOK THE TIME TO SHOW ME HOW THE SYSTEM WORKED (OLD SYSTEM) AND WHAT REPAIRS WOULD BE NEEDED IN SHORT TERM. HE ALSO GAVE ESTIMATE OF COSTS ($35). Job 2: Removed toilet on third floor, snaked drain, and replaced wax ring and toilet. Also verified toilets were functioning properly on third and second floors (this is a duplex)($250.29).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285.29

Patricia K C.
06/2006
4.0
drain cleaning
  + -1 more
I expected them to come the day we scheduled the service, but they had their records incorrect and didn't come that day. When they did show up after rescheduling, they were 1/2 hr late. They provided decent service.
Description of Work: Snaked wastewater drains.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$600

DAVID G.
06/2006
5.0
water heater repair
  + -1 more
We woke up Monday morning to lukewarm water. We had enough to shower and get ready for work. I called the plumbing source first thing when I got to work. They were actually able to send someone out before I was able to meet them. We ended up setting up a time for that afternoon. They were waiting in my driveway when I got home. They were able to replace the hot water heater and I was still able to make a doctor's appt. I had that afternoon. Very prompt and we are very pleased with the service and the price. We didn't even have to go 1 day without hot water!
Description of Work: Replaced a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

KATHERINE H.
06/2006
5.0
plumbing
  + -1 more
Very good. Very professional. Saved my life. I love this company.
Description of Work: Put a sewer clean out in.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
5.0
water heater repair
  + -1 more
They did an excellent job. They were on time, and they were very courteous. The servicemen even left their names on the water heater and said to ask for them if I ever had any problems.
Description of Work: Installed new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

ROGER M.
05/2006
5.0
plumbing, drain cleaning
  + 0 more
They arrived on time & gave a estimate of the cost of the job. The final cost was exactly the same as their estimate even though they replaced a piece of drain tile that was not in the original estimate. I was very pleased with the service. The 2 workers were friendly & efficient.
Description of Work: Cleared roots from exterior drain pipes & replaced a section of drain tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$530

DIANE B.
05/2006
5.0
drain cleaning
  + -1 more
I WOULD HIGHLY RECOMMEND THE PLUMBING SOURCE. I HAVE AN OLDER HOME, AND IT IS HELPFUL TO WORK WITH AN EXPERIENCED AND KNOWLEDGEABLE TEAM.
Description of Work: I WAS EXTREMELY PLEASED WITH THE SERVICE. I HAD A "STOPPED UP" BATH TUB ON THE FIRST FLOOR. DENNIS AT THE PLUMBING SOURCE EXAMINED THE PIPES AND DETERMINED IT WAS ONLY A MALFUNCTIONING LEVER, THAT WOULD NOT ALLOW THE TUB TO DRAIN. HE ALSO TOOK THE TIME TO SHOW ME HOW THE SYSTEM WORKED (OLD SYSTEM) AND WHAT REPAIRS WOULD BE NEEDED IN SHORT TERM. HE ALSO GAVE ESTIMATE OF COSTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

JILL L.
05/2006
5.0
plumbing
  + -1 more
I called at about 8:05 AM and a plumber was at my house by about 10:15 AM. He was polite and did excellent work. I really appreciated the speedy job. I had out-of-state company coming to visit that same day and had a LOT for water damage to try to deal with. My only complaint is that the price seemed kind of steep for the 1-2 hrs of work done.
Description of Work: The main water line going into a 3rd floor toilet broke. The line was fixed for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$455

EILEEN W.
05/2006
5.0
drain cleaning
  + -1 more
Arrived on time. Provided estimate for services & reviewed each service with me so I would understand what was & was not included. Performed work immediately. Very productive crew. Pleasant & professional demeanor when I would check on how they were doing. Cleaned up work-site. Polite when requesting payment for services.
Description of Work: Snaked downspouts & sanitary line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$508

JOAN S.
04/2006
5.0
plumbing
  + -1 more
They were very prompt, courteous, and clean. Their initial estimate to do the job seemed outrageous, however I was able to provide some of the items they needed and it brought my cost down over $100. Still... they were at my house less than 2 hrs so it seemed that their hourly rate was awful steep. Definitely not cheap, but they seemed to have done a good job.
Description of Work: I had a leak under my kitchen sink. The pipes were very corroded and needed to be replaced as well as the 2 sink strainers.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

FELECIA R.
04/2006
5.0
drain cleaning
  + -1 more
It went well. They are very professional. They knew exactly what they were doing. The drain worked fine after being clogged up for months. I can use my sink again.
Description of Work: My bathroom sink was clogged. They cut a pipe in order to snake out the drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Gaye C.
04/2006
5.0
plumbing
  + -1 more
This was my first experience with The Plumbing Source and was based solely on the large number of positive reports here on the list. I'm adding another one! I called at 9 am, and they promised someone would be out between 1 and 3 pm that day. They were in my driveway when I got home from work at 1. I can't say enough about Al and Jeff. They were thoroughly professional and courteous, and they wasted no time finding and fixing the problem. They also cleaned up every bit of the mess that comes from tearing out a section of soggy drywall, and they gave me the name and number of a company that they recommend for drywall repair. (A company that also has great reports here on the list.) I will definitely call this company for any future plumbing jobs and would recommend them to anyone without hesitation.
Description of Work: Replaced section of copper water pipe in 2nd bathroom. Since my house is on a slab (no basement), any time you have a leaking pipe you're looking at holes being cut into your wall, although, in my case, the drywall was so damp that they were able to start the required hole with a fist instead of a saw. Fortunately, they guessed right as to where the leak was originating so the final cost was less than what they had estimated (and the final hole was only about 3-1/2' wide by 18'' high).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$268

FRANCES H.
04/2006
2.0
plumbing
  + -1 more
They wanted to do another job for $250.00 which was to put the cut off valve in the basement outside, but I was told by others to leave it inside. After paying the $250.00, it is still leaking in the basement. It was because he spent more time snaking where I didn't have a problem instead of trying to open the drain that I had a problem with. They were suppose to call me and they haven't gotten back with me yet.
Description of Work: They snaked outside the house.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$250

CAROLYN S.
04/2006
5.0
plumbing
  + -1 more
They were professional. Did a great job. They weren't the cheapest but, I felt the quality of their work merited the cost. They were very good at explaining their cost. Mario was excellent.
Description of Work: Installed a hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

BARBARA K.
04/2006
2.0
plumbing
  + -1 more
I called back last Monday, and was told they would get right back to us. The initial appt was made and they came out promptly, but still no phone call.
Description of Work: They came out to look at a problem with our toilet. They told us they would have to see if they could order the part-- it's an old toilet. They told us they would call back within a few days. We went out of town for a while, but it has now been more than a month with no messages.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
1.0
punctuality
5.0


DIANE Z.
03/2006
5.0
plumbing
  + -1 more
They are very friendly and polite. They do a very good job, and it seems that their prices are reasonable. They put on their little booties when they come in the door, which I appreciate.
Description of Work: They replaced a garbage disposal and fixed a leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

NANCY K.
03/2006
5.0
plumbing
  + -1 more
I would recommend them to any of our friends, and they will be our plumber from now on.
Description of Work: Repaired a hole in a cold water pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

MARY F.
03/2006
5.0
sewer cleaning
  + -1 more
I found water in my basement and phoned the company at 7:27 AM. By 8:15, a crew of two was at the house. Michael and Patrick listened as I described what had worked in the past as far as cleaning out the drain in my basement, since I have no clean-out. They not only finished their work, but made arrangements for an annual clean-out per my request. They answered all my questions and were professional at all times.
Description of Work: They cleaned out tree roots from a clogged drain leading to the sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$134

PHILLIP M.
03/2006
5.0
plumbing
  + -1 more
Spoke with Linda on the phone and she was able to have Al and Adam visit me on the same day. Al and Adam worked well as a team to verify where the leak was and how best to fix it. This was a very good experience. I would be happy to call The Plumbing Source again in the future if needed.
Description of Work: Bath Tub leak was discovered to be a bad gasket in the overflow pipe. Replaced gasket.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146.84

MONIKA B.
02/2006
5.0
plumbing
  + -1 more
Very honest and easy to talk with. Allowed me to use an Angie's List discount along with another discount.
Description of Work: They came out to give an estimate on repair of a toilet that wouldn't flush.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

CONNIE R.
02/2006
5.0
plumbing
  + -1 more
They were clean, neat and prompt. A pleasure to have in the house.
Description of Work: Repaired leak in sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

JANET F.
02/2006
5.0
plumbing
  + -1 more
We got this companys name from Angies List originally when remodeling a bathroom and used them again when both toilets went AWOL two days before a party, and again when a rusty toilet drain pipe burst in a wall! These plumbers are great guys. Angies provides a service long desired by consumers and does it well.
Description of Work: This time disconnected toilet so we could remove linoleum and refinish oak floor beneath, then put toilet back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day