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The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 851-875 of 1741 reviews

BETH V.
10/2007
5.0
small appliance repair, plumbing
  + 0 more
I called late in the day and they were able to schedule an appointment for the next day. They did run a little late, but called to let me know and when they arrived, the two plumbers worked quickly. Everything was cleaned up and tested before they left. I was satisfied with the service.
Description of Work: Replaced garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

DONNA P.
10/2007
5.0
plumbing
  + -1 more
They went above and beyond. They went up into my attic to try and determine if the leak was from there. They called the water department and had them come out to mark where the water vain would be out in the street. They just did this as a courtesy.
Description of Work: They came out and gave me an estimate to fix a leak.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MR & MRS THOMAS W.
10/2007
5.0
plumbing
  + -1 more
The price includes the cost of the toilets. I will never hire another plumbing company. They are the best plumbers we've ever had! Always on time and very clean. The prices are good and they stay within their estimates.
Description of Work: They cut through a wall, replaced a stack, and installed two toilets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

MICHELE B.
09/2007
5.0
sewer cleaning
  + -1 more
They were very kind and accommodating. He asked me to call him in three weeks so that he could come out and run the camera again at no cost to me. They cleaned everything up, there was no mess. They came exactly when they said they would and they finished the work in one day.
Description of Work: They cleaned my sewer out and put a camera through it. They jack hammered my basement floor to get to the sewer line and replace part of the sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

RICHARD E J.
09/2007
5.0
water heater repair
  + -1 more
They came right away and did a good job.
Description of Work: Installed a new water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$796

Judey W.
09/2007
5.0
drain cleaning
  + -1 more
He cleaned the shower drain that had a problem. The plumber then showed me how to do it myself. He also volunteered to take a look at and clean my other shower drain since he was at my house. He was a very nice person and very informative. He also took down my hot water heater numbers so that if I ever have a problem with them, they will know what I have and can bring a replacement with a phone call. I would definitely use them again.
Description of Work: My shower was not draining. The plumber cleaned the drain and showed me how to do it myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Fran Y.
09/2007
5.0
plumbing
  + -1 more
The plumber came when he said he would, was very pleasant, explained what he was doing, gave me an estimate and returned to do the work when he said he would. Work was neat and he left everything clean.
Description of Work: Fixed one faucet, replaced a faucet, fixed a leak in shower. Advised who to call regarding the water meter making a knocking noise.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

JANICE D.
09/2007
5.0
plumbing, pool cleaners
  + 0 more
They did a great job. The work was perfect. They were clean and efficient. They were knowledgeable and prepared. I have recommended them to a lot of friends and family members and they are the top of the line to line
Description of Work: They did 5 jobs for me this year. Recently we put a whole house generator in. They did all the plumbing for it. They also did a whole house water filter and my pool as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

David S.
09/2007
5.0
plumbing
  + -1 more
Arrived 30 minutes late. Two man crew were polite and explained everything in their estimate before beginning work. Were unable to fix one item so did not charge. Offered possible solutions for later. Were neat and did work fairly quickly.
Description of Work: Fixed running toilet. Fixed slow draining sink by snaking. Attempted to fix dripping bathtub faucet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$285

NORMAN T.
09/2007
5.0
gas leak repair
  + -1 more
Got their name from another service provider. They did a nice job. They were a little bit more expensive than a couple other places, but I just had a better feeling about this company. I felt like they were worth the extra money and they could do it right away.
Description of Work: Repaired a gas line for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Elizabeth A.
08/2007
5.0
water heater repair
  + -1 more
Linda took my call and the nature of my problem. She asked me the make and model of my heater so that the plumber could be sure to bring appropriate parts. I was then scheduled for an appointment between 3 PM and 5 PM. Plumber arrived about 2:45 PM. Was able to replace the part quickly, although he called the manufacturer for some advice. Hot water heater worked immediately. Overall very happy with my experience and should I need a plumber in the future, would call on them again.
Description of Work: I called The Plumbing Source in the early AM as our hot water heater was not lighting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Lee H.
08/2007
5.0
plumbing
  + -1 more
Everything went like clockwork. Ben and Tim arrived when they promised this morning and got right to work. I emptied a cedar closet before they came so that they could get to the access valves. (They knew that there was a panel on the back wall that hid the plumbing work. We never knew it was there). They worked very efficiently and were finished by noon. They cleaned up nicely and gave me the name of a good dry wall company to fill the hole in the dry wall. I was very pleased by how well everything went. Since I had a coupon from the Angie's List newsletter, the price was slightly lower than the estimate.
Description of Work: The plumbers installed a two-handle tub/shower faucet. They also installed shut-off valves to the access panel. They cut a gap in the dry wall to install a new shower head, caulked the finish trim and checked for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

JOHN F.
08/2007
5.0
plumbing
  + -1 more
They did a great job. Good service. Very knowledgeable, explained everything. Answered all my questions. Very courteous all the way around. Even the people at the office were very nice, courteous, and helpful.
Description of Work: Tear out my basement floor due to curve that had cracked and snaked the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY V.
08/2007
4.0
plumbing
  + -1 more
Although the repair took a few adjustments, the toilet works great now. I ended up having a "rebuild of the tank" I was very impressed that the company was able to get someone to do the repair in a three hour time slot, on a Friday, no less!
Description of Work: Repaired a Toto toilet. It was not flushing properly and their was a leak/spraying from several parts in the tank.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$231.49

TIM J.
08/2007
4.0
plumbing
  + -1 more
I didn't like the fact they there seemed to be an excessive hurry to get the job done near completion. One of his workers attitude was very poor. The work did seem to be done well.
Description of Work: Replaced a broken drain tile.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,500

DIANE S.
08/2007
5.0
plumbing
  + -1 more
They charged me less than a competitor that fixed another rocky toilet. I had the day wrong, and even though they had to reschedule because of me, they were great. They cleaned up afterwards, and said to call if I needed anything else.
Description of Work: Fixed a rocky toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

MARY S.
07/2007
5.0
plumbing, drain cleaning
  + 0 more
They were prompt, and communicated well. They were efficient and courteous, and I would use them again.
Description of Work: They unclogged a kitchen drain, took out an old garbage disposal, and put in a new line on that side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Lynne M.
07/2007
5.0
drain cleaning
  + -1 more
They arrived on time, cleaned out and snaked driveway drain, tested to make sure garage drain was working. Very professional and nice guys. Told me how to clean it out myself if I wanted to do that in the future.
Description of Work: Cleaned out driveway drain, checked garage drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

Barbara B.
07/2007
5.0
drain cleaning
  + -1 more
Called before arrival at scheduled time. Neat, quick, clean and polite.
Description of Work: We had a clogged pipe. Called in the morning, work completed by mid afternoon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

TONY D.
07/2007
5.0
drain cleaning
  + -1 more
We had them out here to fix the leak. The home is an older home and they did an excellent job at repairing the leak. I have used them before and would highly recommend them. The service is great!
Description of Work: Snake out a drain through the sink on the 2nd floor. Found a leak in the kitchen ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

JANICE D.
07/2007
5.0
plumbing
  + -1 more
I have used this company six or seven times and I wouldn't go anywhere else. I have referred them to other people.
Description of Work: Replaced whole house water filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

RICHARD N.
07/2007
5.0
plumbing
  + -1 more
I scheduled an appointment for them to come out on Tuesday and they said they would be out between 10 AM and Noon and would call. They called and arrived a little before 11 AM. They removed the old garbage disposal and defective pipe work and began putting in the new disposal and connecting pipe work immediately. The price they quoted was right on and I was able to use the coupon from the section in the latest Angie's Book which gave me a 5% discount. They completed the work and cleaned up after themselves and removed all debris. I was very happy with the work and their whole professional attitude.
Description of Work: The garbage disposal had broken away from the sink and cracked the pipe into the wall and the pipe from the dishwasher. The Plumbing Source replaced the garbage disposal with a new one, replaced all the pipe work from the disposal to the wall and repaired and attached the hose from the dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$440

DEB B.
07/2007
5.0
plumbing
  + -1 more
Quick response to call, arrived same day. Mario fixed leak source and completed additional job on toilet.
Description of Work: Replaced leaky sink supply lines, trap, toilet shut off.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SONIA G.
07/2007
5.0
water heater repair
  + -1 more
Very well. He came when promised, and did the work in a very professional manner. He even answered some unrelated questions about our plumbing.
Description of Work: Removed old water heater, installed new one and hauled away old water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$788

CHRISTINE Z.
06/2007
5.0
plumbing
  + -1 more
Everything was great! They are always on time.
Description of Work: Under the kitchen sink, they installed a new pipe and snaked the drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day