Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 826-850 of 1741 reviews

BILL L.
01/2008
5.0
drain cleaning
  + -1 more
I didn't request emergency service; the company was able to send Mike first thing in the morning after I called. They called shortly before he arrived, and he arrived on time. He did a good job in clearing the drain. He wore booties to protect the floors and used a drop cloth to protect the area in and around the tub.
Description of Work: The plumber snaked the drain from a second-floor bathtub and put everything back in place.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MARY ANN D.
01/2008
5.0
plumbing
  + -1 more
I called them in the morning and explained my situation and they got someone out that afternoon, around 3pm. I had a leak in the shower control and they fixed. it. They are always dependable. I got their name form Angie's List and I've used them ever since. The employees are always in good humor. They explained how the leak happened.
Description of Work: They fixed a leak on 12/19. I was going out of town the next day and I found water in the kitchen that was leaking through the ceiling light from the upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

DOUGLAS C.
01/2008
5.0
plumbing
  + -1 more
They've always been really good, that's why I always call them back and use them.
Description of Work: They installed new shower hot and cold handle washers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARIE D.
01/2008
5.0
plumbing
  + -1 more
He came out and tested my water and said he needed to go back to the office and he would call me before he came back. He was here when he said he would be here and was professional and kind. He gave me two estimates because the permanent fix was expensive. We decided to go with the permanent fix and he honored the Angie's List discount. It wasn't an easy job, but they saw the work through. They explained how to use everything and cleaned up after themselves when they were done. They were in cramped conditions but they worked very hard to install everything well. They really did a superior job and I can't rate them highly enough. I would definitely call them again and would recommend them to anyone.
Description of Work: They installed a whole new water conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

TIM G.
12/2007
5.0
water heater repair
  + -1 more
This wasn't what I was looking forward to for Christmas, but it beats a cold shower. Check 'em out! They always do it right the first time, and use the best, most rugged equipment. Keep up the good work!
Description of Work: Installed a new direct vent gas hot water heater. We had a 40 gallon tank and they had a 50 gallon. Because a 40 gallon would have been a special order, the bigger one actually cost less.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

KATHLEEN W.
12/2007
5.0
plumbing
  + -1 more
It went well, as usual for this company. I was pleased with the service.
Description of Work: I did not have hot water so I had to have the plumber make an emergency trip to fix the problem. He came within an hour and did a thorough job by taking the water burner assembly out and cleaning it rather than just lighting the pilot. This is so that I wouldn't have to make another emergency call. The price may seem high, but that was because he had to come out on Sunday and he did a little extra work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Stacie P.
12/2007
5.0
plumbing
  + -1 more
I contacted the company via telephone and they were willing to fit me in that afternoon. I opted for a next day appointment scheduled for a 2 hour window. They called about 15 minutes before they arrived, which was right at the start of the window. They were professional and extremely polite. They explained my options and the costs before starting any work. They also took the time to explain what they were doing while they were doing it. They even asked if I was an Angie's List member and directed me to their coupon. I would definitely hire this company again.
Description of Work: Snaked out a drain in the basement that started overflowing when it rained.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Jenny P.
12/2007
5.0
water heater repair
  + -1 more
They did a great job. I called earlier today and they came this afternoon. Everyone I dealt with was very nice and helpful. I appreciated the fact that a plumber was willing to speak to me on the phone to answer some of my questions. Will definitely consider them for future work.
Description of Work: They replaced our 40 gallon water tank which was slowly dying with a 50 gallon one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

ANTHONY C.
12/2007
5.0
water heater repair
  + -1 more
Positive. Quoted one price over the phone. Person who came out quoted a higher price on site. When told a lower price was quoted by phone, he checked with the office and company honored the price quoted on the phone.
Description of Work: Replaced dip tube in hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELEANOR V.
12/2007
5.0
plumbing
  + -1 more
I made the call at 6:00 last night, they offered to come then, but we agreed he would come the next morning. They were very prompt about calling when the tech was on the way. He arrived quickly after. Very polite and courteous. Did what he came to do. I also asked him for an estimate on a new commode and he gave me that and explained a couple other things as well.
Description of Work: Unplugged a toilet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

JEANNE M.
12/2007
5.0
plumbing
  + -1 more
They are expensive, but they are great. They are always on time, very professional and extremely nice.
Description of Work: They put a ball fill in my toilet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

DEBBIE P.
11/2007
4.0
water heater repair
  + -1 more
Went great, except new water heater pilot light wasn't working at first.
Description of Work: Took out my old water heater and installed new one.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$758

SHARON S.
11/2007
5.0
drain cleaning
  + -1 more
I felt the company was prompt and efficient. They did what they could, explained what should be done and the best time to do that work, and didn't do anything that wasn't necessary. For the time that they took, I felt the charges were fair.
Description of Work: New gutters and downspouts were installed on the home, but not connected due to blockage in the crocks. I called The Plumbing Source to clean out the storm drains around the home and check for a possible problem in the basement drain. The techs were very prompt and efficient. They did what they could, took the time to explain how the drains lined up in the yard, and explained how far they could clear and that the older style drain tiles were more than likely broken. Since this was an inherited home that had been in my family for 45 years, the information they gave lined up with what I knew of the home, and I felt they were quite accurate in their assessment. They explained the way to repair it correctly, but since it was already November gave me some ideas to get through the winter until repairs could be done in the spring. They also explained the basement drain problem, and did not need to snake that out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$258

PATRICK R.
11/2007
5.0
electrician, plumbing, gas leak repair
  + 1 more
Two plumbers completed the work. They shared the same small space as three electricians and completed the job. They were respectful and careful with our home inside and outside. I only had one issue and that was getting return phone calls from the manager who did the estimate. While he was professional, respectful, and accommodating, it was difficult to get a hold of him. (I understand that they are temporarily down a person or two).
Description of Work: They installed a 1" steel pipe that supplies gas to our new standby electric generator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$575

MARY F.
11/2007
5.0
appliance repair, plumbing
  + 0 more
Both Patrick and Michael worked efficiently and cleaned up after themselves. They are gracious in explaining the work that they have done and the work that remains to be done. They did not charge for the toilet repair as they were not happy that it was not working perfectly.
Description of Work: Mike removed a broken garbage disposal and installed a new one. He also repaired the plumbing underneath the sink. While he was working on the disposal, brother Patrick replaced a faucet in the bathroom, fixed a leak underneath the sink, and tried to stop the upstairs toilet from running. It was determined that there is a crack in the porcelain. Still, it is better than it was before they came!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$573.66

LOUISE C.
11/2007
5.0
plumbing
  + -1 more
Overall, very satisfied with Plumbing Source. This is the 3rd time I have had them over in 2006/2007. First time was to fix a toilet in small bathroom. Second time was to repair toilet in front bathroom. I have never sent in a report (that I can recall) and decided it was time. Mike did a very good job in replacing the drain; he was courteous and also took the old drain with him; no mess left behind. Also, the woman scheduler called and let me know he would be here a little later than planned. As long as it was in the PM, I did not care, but was glad to know the approximate time.
Description of Work: Called Plumbing Source Thursday; requested service for Friday, 11/16/07, after 12 noon. Mike Lenahan arrived here about 3PM to respond to call about a leaking kitchen sink drain. He dismantled the old drain, which turned out to have a hole in it, along with the whole drain being old and corroded. He put in a new drain - old one too corroded to fix.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Scott M.
11/2007
5.0
plumbing
  + -1 more
They were very professional and did a good job. There was some confusion about the cost of the job since the plumber at the house did not have the quote with him. We were initially overcharged for the job, but once we contacted them about it, they gladly fixed the problem. Communication with them was very good and they always got back with us promptly and professionally.
Description of Work: Installed plumbing for a new sink and installed a new drain line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

William O.
11/2007
5.0
plumbing, sewer cleaning
  + 0 more
GREAT! Eric was the person who we dealt with. He was on time, honest and very fair about the price. Cleaned up VERY well at the end. They stayed VERY close to the original estimate even with many issues that came up (not their problem) with our house/yard. When we replace our sink in the kitchen and redo the master bath we will use this company again.
Description of Work: First call - drain issues/sounds and backing up in the driveway They removed roots from the main sewer. Next day, same problem - came back out - looked at sewer line with a camera, we needed a new sewer line -on a house we had owned less than a month :( The next Friday - replaced main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

MOLLY B.
11/2007
5.0
gas leak repair
  + -1 more
It went very well, and faster than I thought it would. They really knew what they were doing, and answered all my questions. I was able to quickly get my tenant's gas back on.
Description of Work: The Plumbing Source repaired our natural gas service line, which was leaking. Dominion had shut off the tenant's gas. Jimmy from The Plumbing Source gave me an estimate over the phone at 9:30 am and was able to be out here with a crew at 1:30 pm. The work was completed within 2-3 hours. The front treelawn was dug up -- a 4' x 4' x 4' deep hole, to expose the connection to the main. The gas line was re-sleeved and the old gas meter inside the basement was removed. Then the new line was pressurized at 90 psi. Dominion's subcontractor showed up the next day to install a new meter and reconnect the gas line, plus fill in the hole on the treelawn.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,330

JILL L.
11/2007
5.0
water heater repair
  + -1 more
Everything went very smoothly. Although there was no emergency, they happened to have a crew in my area the very day I called so I had a new water heater within a few hours. Two workers came, were very friendly and efficient, and did a great job.
Description of Work: They removed an old water heater (from 1984!) and replaced it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Zachary B.
11/2007
5.0
wells
  + -1 more
Sent an email on Sunday afternoon to request service for a well pump that was continuously running and water was collecting on the ground outside our home. We quickly received a phone call to set up an appointment for the next day. They were willing to come at 8am, so that we wouldn't need to be late for work. They arrived on time and ready to work. About 2 hours into the job, we had to leave for work. We felt no hesitation leaving them to finish the job unsupervised. They called me at work when the job was completed. When we got home from work that evening we were very impressed with the clean up that they did--you can hardly tell that a hole was dug in the front yard! Eric and Tim were professional and we are very satisfied with the work that was done.
Description of Work: Upon assessment of the situation, they decided they needed to dig a hole to get to the pump to figure out what was causing it to run. The 2 men quickly hand dug a 5 foot deep hole near the well. They identified a crack in the pipe. They replaced the pipe connection and refilled the hole.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$770

R E K.
10/2007
5.0
water heater repair
  + -1 more
It went extremely well. From the time we called everything clicked and we had hot water faster than we ever expected when we found the heater would not light.
Description of Work: We returned from vacation to find our water heater would not light. We called the Plumbing Source at 9am the next morning. They had a new heater and the installer at our home at 1pm. By 3 they had completed installing the new heater in the same place as the old- hooking up in and out water lines and the gas line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

David L.
10/2007
5.0
drain cleaning
  + -1 more
A two man team arrived exactly on time, assessed the problem, laid down painter's cloth to protect the floor and got to work. They explained what they were going to do, and explained what they found after doing the work. They were very neat and used protective shoe covers when they entered the house (took them off when they exited). They cleaned up carefully after the job was finished and were gone after an hour. Both members of the team were very professional.
Description of Work: I had a blockage in the drain from my bathroom to the main sewer line. I had tried a 15' and 25' snake without success.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

THERESE P.
10/2007
5.0
plumbing
  + -1 more
They were nice and personable. Two gentleman came out to do the job and a third came and talked to me. I think I got some VIP treatment because I said I got them from Angie's List. They also gave me an Angie's List discount. I will definitely use them again.
Description of Work: The changed 3 filters in the basement that supply our drinking water. They also recharged the pressurized tanks that supplies pressure to the water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$141

KATHERINE H.
10/2007
5.0
plumbing
  + -1 more
They are always courteous and always professional. They make it almost fun to have a plumber.
Description of Work: They snaked out a clogged toilet for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day