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The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 776-800 of 1741 reviews

Lee H.
08/2008
5.0
plumbing
  + -1 more
Everything has gone well with this company. They were very reliable. They come when they're supposed to and they are very polite. They were very professional as well.
Description of Work: We had a problem with a toilet in the bathroom. They have also come for other jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LOIS & RAYMOND P.
08/2008
5.0
water softeners
  + -1 more
They are great. I have been using them and having them come out and do the work on our water softener for about three years now. I have been happy with the service and have no complaints at all.
Description of Work: I had them come out and replace the filter on my water softener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUDITH F.
08/2008
5.0
drain cleaning
  + -1 more
I have used them before. I am always satisfied with their service. They are very prompt. The bill was a little excessive but to me they are very high end. I will definitely use them again.
Description of Work: I had a toilet that was running occasionally, and they replaced the interior device and the flipper supply.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

KATE F.
08/2008
5.0
plumbing
  + -1 more
Excellent! They were here within 2 hours of my call, explained what needed to be done, did the work quickly, cleaned up, and gave me an Angie's list discount; couldn't ask for a better experience.
Description of Work: Replaced garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Annamaria A.
07/2008
5.0
plumbing
  + -1 more
Wow! They were great to work with- from receptionist to the end job! My husband had some specific requirements for a toilet and they patiently discussed the different options and price points. When they came out, the plumber was clean, courteous, and very helpful. I would definitely call again!
Description of Work: Removed old toilet and replaced with new toilet. Checked out toilet in another bathroom and tightened screws at no charge. Helped us in our decision regarding the make of the new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

jack K.
07/2008
5.0
drain cleaning
  + -1 more
They were very professional. They were very friendly and they were very clean. They came right out, they explained everything. They stand behind there work. They were awesome.
Description of Work: They fixed my plumbing, they cleaned out my sewer lines, they fixed my toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Nancy P.
07/2008
5.0
plumbing
  + -1 more
I liked the fact that when I called the company, they told me the name of the person coming. He came when he said, did the work and was very neat and professional. I would use this company again!
Description of Work: Called them they sent someone out next day. Tech Mike Hess came out gave me an estimate to repair toilet, check hot water heater, fixed shower hose and gave me an estimate to replace shower faucet. He had everything to fix toilet and shower hose, but had to order shower faucet. The hot water heater was OK. I thought his estimate was fair and had him do the repair and order faucet, which took 2 weeks. He said they didn't stock Moen because they were very expensive. He called as soon as part came in gave me an appointment and came out and put it in.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$513

Roberta F.
07/2008
5.0
plumbing
  + -1 more
The company is excellent. They are reasonably priced. They respond very quickly to your calls. Depending on what the problem is they are either out that day or in the next couple of days. I have recommended them to several people.
Description of Work: In the past they have done a lot of snaking of drains for us. They have done some plumbing repairs for us, also. They have fixed a couple of bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

LYNN H.
07/2008
5.0
plumbing
  + -1 more
Unlike most plumbers they were neat and cleaned up after themselves. They did it quickly and did such a good job I am having them come out again to help me. Their prices are very reasonable.
Description of Work: The Plumbing Source came out and did some minor repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE M.
07/2008
5.0
plumbing
  + -1 more
I would turn the water on full blast and just a trickle would come out, so we called them and them came out as soon as they could. I was very impressed with them. The price was very competitive and it was worth it to have a professional install it. They also found a crack in another toilet that doesn't get used. It is a special color of toilet.
Description of Work: They did some emergency repair. We had no water pressure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TERRY R.
07/2008
5.0
plumbing
  + -1 more
They are very trustworthy and honest, because if we have a problem and can't be present when they call to say they are coming, they have a key to the house. Never any problems.
Description of Work: They had to come out and repair the faucets in the kitchen which were leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

BRUCE T.
07/2008
5.0
drain cleaning
  + -1 more
I was extremely pleased. They come with a master plumber and helper. They were very qualified, pleasant and prompt.
Description of Work: They reamed out the sewer line. They had to go down the line outside. There was no mess left around.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara B.
07/2008
5.0
drain cleaning
  + -1 more
They were very professional. They came out on time and finished on time. Also they had a very reasonable price. They were very clean about coming in and cleaning up their mess. We were very happy with them.
Description of Work: They came out and repaired a plugged up kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

RICHARD M.
07/2008
5.0
drain cleaning
  + -1 more
I would recommend them, in fact, I am about to call them again. I did think that they were very responsive and professional. It did not take them long at all to take care of the problem.
Description of Work: They cleaned out a drain at our church. It was the sanitary drain that ran to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JOSEFINA S.
07/2008
5.0
plumbing
  + -1 more
He was courteous. He wore things to cover his shoes when he came in the house. He was very good and I thought the price was fair.
Description of Work: He cleaned up the area where the hole is in the sink. The hole was clogged with paint. The painting company cleaned the paint brushes in the sink and that clogged the sink. The painter was so angry with me that I didn't want him to have to pay for the plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

SUSAN H.
07/2008
5.0
plumbing, wells, drain cleaning
  + 1 more
I had to wait almost a week for an appointment, but I was not in a crisis. They were exactly on time. I thought the sump pump was the big problem and needed snaking, but they found there was a loose part and it took only a little time to fix it. The drain cleaning took much longer than they anticipated,due to so many roots, so he let me know that it would cost more. They cleaned up and took away the roots.
Description of Work: I had 3 problems: leaky toilet, sump pump that ran constantly and drain cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

caprice B.
07/2008
5.0
plumbing
  + -1 more
I thought it was quality work, he worked very well with my drain. He came as soon as I called and he told me another problem he fixed way into the wall, he was very professional and I would use him again and his price was reasonable.
Description of Work: There was a clog in my kitchen sink drain and he fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LINDA W.
07/2008
5.0
sewer cleaning
  + -1 more
When I called they made arrangements to come out as soon as possible, within a day - that was really great! They arrived promptly and explained everything they were going to do before they did it. They cleaned a large amount of mud out of my drain and then snaked the line. Because the back gutter line wasn't draining well they checked and snaked that line, too. They walked me through everything they did and found, and I'm very happy with the results. With last night's heavy rain there was absolutely no water backup in the driveway or in the basement. Needless to say, I'm very pleased with the work that was done.
Description of Work: I called them to check my sewer line - it wasn't draining well after heavy rains and water were seeping into my basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

JANET K.
07/2008
5.0
plumbing
  + -1 more
Debbie who answered the phone was one of the nicest people I've ever talked to. She was helpful and happy to work with my schedule to set up a time that was as convenient as possible for me. The two plumbers who came to my house were friendly and polite. They were clean and left absolutely no mess behind when they were done.
Description of Work: Installed replacement batch-feed garbage disposal. Changed gaskets and washers in kitchen faucet to repair leak. Replaced mechanism in toilet tank, discovered leak at base of toilet and repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Shih-Mou H.
07/2008
5.0
plumbing
  + -1 more
Dennis came for an estimate of all the jobs. He was polite, clean and professional. He came back on appointment time and spent the whole day with one student, had everything fixed and in working order. He spent lot of time trying to dissemble hardwares on a bidet, which we have not been able to use for over a year and rusted. He advised that we needed new hardware (I agreed with that). After that day's work, everything has worked perfectly to this date (over one month by now). He took away all the trash and clean up every thing. We were very satisfied with the work and thought the cost was reasonable though we did not have another estimate. Later on, we chose the hardwares for the bidet from a Kohler distributor. The hardwares retailed for about $380. Dennis called back and gave us an estimate of the job of fixing the bidet. We thought the estimate was too high ($800). Though Dennis said if he did not have to spent too much time to dissemble the bidet, it could cost less but he would not know until he tackled the job. I actually believe that, but we have not had the bidet fixed yet up to now. The best part was the 5% discount because we got this plumbing company from the Angie's List.
Description of Work: Had 80 gal water heater replaced; completely replaced all parts in the tank for one American Standard toilet; installed one Toto wash let in one Kohler toilet; fixed/replaced parts in another two toilets. Replaced/fixed faucets of the bath tub.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

ROSS P.
07/2008
5.0
plumbing
  + -1 more
They are very good, neat, and cleaned up after themselves.
Description of Work: We had a problem with a commode and the pipe attaching correctly due to the ceramic floor being placed improperly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

JENNI E.
06/2008
5.0
plumbing
  + -1 more
We had a leak that was dripping from the ceiling in our laundry room. Deducted it was from the bathroom upstairs. Called the Plumbing Source's emergency # and talked to the plumber. Decided to schedule something the next morning. The scheduler called in the morning and they were able to come out between 12 and 2. Much to my husband's surprise they showed up early which was great. Pat replaced the wax seal of the toilet and also recommended that it be augered since it wasn't flushing fully every time. He also replaced two speedy stops on two of our toilets when my husband asked if he could. The wax seal seemed to fix the problem and Pat indicated that if it didn't resolve it to call back. It was dry all night and most of the next day. Wednesday evening we noticed more water so we cut the ceiling open to find a hole in the copper pipe for the water. Called The Plumbing Source Thursday morning and they were able to get Pat back out that same day. He repaired the pipe in about 20 min. They recommended a drywall repair company to fix the ceiling. On both days Pat was very professional, courteous and took time to explain things to us.
Description of Work: Pulled & reset toilet, replaced 2 speedy stops and augered toilet. Repaired copper pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$433

JUDY H.
06/2008
5.0
plumbing
  + -1 more
They were hard working. They responded immediately. They were very reliable in following through. They realized a gas leak could be dangerous. They were kind and courteous.
Description of Work: The gas company detected a leak. If we didn't fix the leak, they were going to shut the gas off. We called one day and he came later that day. It was late at night. He came back the very next day to do the work. He had to dig down by the curb and pulled a line through the existing line. They basically replace the line and they do that by going through the existing line. He cleaned up everything. The one inside was careful not to make a mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

KAREN A S.
06/2008
5.0
plumbing
  + -1 more
They found that the toilet needed to be re-sealed. They came on time and were courteous and were clean while they worked. They did such a great job we already recommended them to a neighbor and since we did that, we will receive $10 off our next service. Their follow up is also excellent.
Description of Work: Our upstairs toilet in our master bathroom leaked into the ceiling in our garage so we called The Plumbing Source.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

TERRY S.
06/2008
5.0
plumbing
  + -1 more
Ben and Greg did a wonderful job, professional,efficient and polite. All work was done within three hours, top quality.
Description of Work: I had a leaky supply line to my kitchen sink, needed a new faucet on my antique sink, a leak from a supply line to an irrigation system and wasn't able to turn off lines to the bar sink. I also had an outside spigot run.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day