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The Plumbing Source

Plumbing, Drain Cleaning, Water Heaters,

About us

For the fastest service please CALL to schedule an appointment or estimate (216-365-0600). As a Multi-Year Super Service Award Winner, The Plumbing Source is TRUST WORTHY, family owned and operated with over 34 years of industry experience. We are much more than a plumbing company because we offer services ranging from PLUMBING Services & Excavation. We are large enough to serve your needs, while small enough to care about building a relationship. Greg Faustina, the owner, is a master plumber and is actively involved and past officer of PHCC (Plumbing, Heating and Cooling Contractors of Ohio) to exceed quality standards. All employees are uniformed and randomly drug tested. Technicians are trained every two weeks on the latest to ensure you are getting the best service. What sets us apart from our competitors is our AVAILABILITY to our customers (when you call us, you will talk with a live person 24/7), our commitment to use HIGH QUALITY MATERIALS and LABOR, and most importantly….our commitment to our customers! Water damage can ruin a home. Trust our LICENSED, BONDED, INSURED professionals in your home for long lasting results. It is our goal to build a relationship with our customers that will last a lifetime. We would love the opportunity to partner with you and all of your home improvement needs.

Business highlights

39 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.

Services we don't offer

Septic tank work.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.81,741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 751-775 of 1741 reviews

MARSHA H.
10/2008
5.0
plumbing, wells
  + 0 more
The gentleman that came to the house was very nice. I would use them again and recommend them.
Description of Work: I called this company this morning and they said they would have someone out in 45 minutes. They were out within that time frame. They replaced my sump pump which cost a little more than I wanted to spend but it was the only estimate I got. I asked him an unrelated question pertaining to a leak in a shower in the house. He looked at it thoroughly and was able to fix it and didn't charge anything extra.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$333

MARK & ANDREA H.
10/2008
5.0
plumbing
  + -1 more
Very good. The serviceman came out on-time, worked efficiently and was done in a few hours. The overflow drain had a broken part, which caused the tub to release water to the ceiling below. He also was so tidy I appreciated that.
Description of Work: Cut hole in wall behind bathtub to reach the tub drain which had a broken part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$510

JOHN J.
10/2008
5.0
plumbing
  + -1 more
They were very good, they worked with me and they worked around us. They were very comfortable to be around, they did a great follow up as well.
Description of Work: They had to do some replacements in my apartment buildings.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

JO L.
10/2008
5.0
water heater repair
  + -1 more
Very well. I called about 10:30 and the came about 2:00. They were quick (about 1 1/2 hours?) They were very neat. To protect my floor, they laid tarps between my basement and the outside. They were careful not to harm my walls when delivering the new tank and removing the old one. This is not easy because I have a circular staircase which makes it difficult to move large, bulky items from the basement to the first floor. When they left, everything was working and I have had no problems in the week since it was installed. They were polite and professional when they answered the questions that I had during installation. When I called the next day to ask a few more questions, the women who answered the phone was very helpful, also. Although the cost was higher than I expected, it was consistent with other quotes that I received.
Description of Work: Replaced my existing water heater, which no longer worked, with a 50 gallon Rheem Power Vent tank, pressure regulator and thermal expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,425

DR KATH B.
10/2008
5.0
water heater repair
  + -1 more
I was originally looking to get a tank-less heater and got an estimate but it wasn't cost effective in my older house. The old heater died over the weekend. I called at 8 am Monday and had the new heater I wanted by 1 pm the same day.
Description of Work: Replaced gas water heater and upgraded shut-off valves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

MARIE D.
10/2008
5.0
plumbing, water heater repair
  + 0 more
I would not call anyone else. These guys do a fabulous job. They figure out what needs to be done every time. I feel that the cost is well worth having them. I can't say enough good things about them.
Description of Work: I had them install a new hot water heather and utility tub. They had to reconfigure the set up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

BETTY JO AND ROGER A.
10/2008
5.0
plumbing
  + -1 more
They were very polite, friendly, helpful,prompt and a good experience.
Description of Work: They fixed a broken water main valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEARLENE R.
09/2008
5.0
plumbing
  + -1 more
It was excellent because they answered my questions. They were prompt and professional. I felt that the price was reasonable. I haven't had anymore problems.
Description of Work: They came to my home and dug up some pipes because the sump pump was connected to the wrong pipe, so they reconnected the pipes. They snaked the kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kevin D.
09/2008
5.0
sewer cleaning
  + -1 more
My experience with them was excellent. They showed up exactly on time and the job. They explained everything they were doing. I would recommend them and use them again.
Description of Work: They cleaned a sewer out for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

JEANETTE R.
09/2008
5.0
wells
  + -1 more
They were professional and clean. They cleaned up after themselves. I think they had a fair price. I would consider using this company again.
Description of Work: They replaced a sump pump and a back up battery operated sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

VIRGINIA K.
09/2008
5.0
drain cleaning
  + -1 more
I called in the morning, and they were able to come late in the afternoon. It took only a few minutes to clear the drain, and the plumber could tell me that the cause of the problem were small pieces of ground cement in the sink.
Description of Work: Snaked out bathroom sink drain and replaced a small piece of pipe under the bathroom sink. The cost reflects a $10.00 Angie's List coupon.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160.91

LOIS S.
09/2008
5.0
plumbing, drain cleaning
  + 0 more
They were good. They came in and did the job that needed to be done. They saved me from having to replace the toilet.
Description of Work: They fixed a clogged drain under my toilet. They also replaced the wax seal underneath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN K.
09/2008
5.0
drain cleaning
  + -1 more
They did a great job. They had it done in an hour. There were roots growing into the sewer drain. That's what was clogging the drain.
Description of Work: I hired them to clean out a drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

MATTHEW P.
09/2008
5.0
plumbing
  + -1 more
I called that morning, and they came within four hours. They are very responsive. The service technician was professional and knowledgeable.
Description of Work: They fixed a running toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62

Jan T.
09/2008
5.0
plumbing, water heater repair
  + 0 more
Excellent experience. Sales type and appointment scheduler on the phone were both very nice people. They were able to do the work the same day, within 2 hours in fact. Two guys came out. Very competent, pleasant, professional. Everything was done within a couple of hours, despite a tight fit. Quality of work is excellent. They cleaned everything up thoroughly. You wouldn't know they were even there except for the new, high quality water heater. Will definitely use them again.
Description of Work: Replaced hot water heater. Price included replacing old water shut-off valve with new ball valve at water heater input.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

DENISE C.
09/2008
5.0
plumbing
  + -1 more
I thought I would have to have a faucet replaced, but the plumber was able to remove sediment from the pipe and now the faucet works great!
Description of Work: They fixed two of my water lines and some of the pipes under the sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

JAMES M.
09/2008
5.0
drain cleaning
  + -1 more
I got the name from Angie's List. It was an emergency, they were everything the list said it would be. They were very punctual, good followup. This was the right choice.
Description of Work: They also snaked out a drain and did a major repair on a rental home that I own.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

LOUISE C.
09/2008
5.0
wells
  + -1 more
I have had Mike here previously (Plumbing Source) when he put a new drain under my kitchen sink. I asked for him when I called the company, because he does a good job, and when I am in doubt about something, he answers me truthfully. I have had 2 bad experiences in the last 2 years (1 from Angie's list and 1 a referral). I hope my sinks and toilets continue to work well, but if I need help again, I will call this company and hope Mike is sent to my home to do the work.
Description of Work: Mike installed a new sump pump in the basement. He put new pipes in, and left the area clean. I know nothing about sump pumps, and he showed me where the water was sitting in the old pump area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

SHARON S.
08/2008
5.0
plumbing
  + -1 more
Two servicemen arrived, identified themselves, ask me to describe the problem and identify the downspouts. They unloaded equipment (I was really impressed with orderliness of their truck), asked for electrical outlet and water house, and proceeded to shake 2 downspouts. They found no blockage, but suggested a grade issue as possible source of problem. Replaced downspouts in a satisfactory manner, only one minor problem. I later found a hole buried in my water hole from contact with their equipment.
Description of Work: Hired this company to snake 2 downspouts flanking garage to rule out any blockage as a source of dampness in garage floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from The Plumbing Source
THANK YOU FOR CHOOSING THE PLUMBING SOURCE FOR YOUR SERVICE NEEDS. IF THE MEN DAMAGED YOUR HOSE PLEASE CALL THE OFFICE AND WE WILL MAKE ARRANGMENTS TO REPLACE IT FOR YOU. THANKS AGAIN FOR YOUR BUSINESS.

DR ROBERT B.
08/2008
5.0
plumbing
  + -1 more
The fellow that comes out a lot is named Erik. He is a very good young professional man. I would highly recommend them and use them again. I have nothing but praise for these people.
Description of Work: I had a plugged master bath sink and they had to come replace the bowl.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

PATRICIA AND ROBERT J.
08/2008
5.0
plumbing
  + -1 more
They were very prompt and professional. They did a very good job. I will always use them and they are always great.
Description of Work: They fixed a bathroom sink and toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sharon S.
08/2008
4.0
plumbing
  + -1 more
They came out and they were very punctual and professional. There was something that wasn't quite right and they are coming out to take care of it today.
Description of Work: They came out to repair a faucet. We are having problems with having hot water. They installed a faucet in another area.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Sue J.
08/2008
5.0
plumbing, drain cleaning
  + 0 more
I was so impressed I used them several more times. Dennis is the one I worked with and he was very good. I would recommend him to all of my friends.
Description of Work: They unblocked some drains and replaced some toilets. They unclogged the sink and went on the roof and did everything to make it work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JACK C.
08/2008
4.0
plumbing
  + -1 more
I think that the price is high because they have a lot of overhead. But the quality is high as well and they do cover the whole county and will work weekends. The resources are great and in an emergency I will use them again.
Description of Work: I had them repair the toilet that kept running. They replaced the flap and a new valve.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

MARSHA M.
08/2008
4.0
water heater repair
  + -1 more
They were very professional, they were on time and very prompt. They did all the work within the time that they said they would. They did really good work overall. I would recommend them to others.
Description of Work: They put in a new hot water tank for us.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
12630
Trade License Locale
Ohio
Trade License Authority
STATE OF OHIO
Trade License Expiration
03/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Sewer Cleaning,
Kitchen and Bath Remodeling,
Water Filtration and Softening,
Wells and Pumps,
Natural Gas Lines,
Drain Pipe Installation,
General Remodeling,
Bathtub Restoration,
Pool and Spa Service

FAQ

The Plumbing Source is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

The Plumbing Source accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, The Plumbing Source does not offer free project estimates.
Yes, The Plumbing Source offers eco-friendly accreditations.
Yes, The Plumbing Source offers a 10% senior discount.
Yes, The Plumbing Source offers emergency services.
Yes, The Plumbing Source offers warranties.
The Plumbing Source offers the following services: Plumbing repairs, drain & sewer cleaning, jetting, water treatment, reverse osmosis drinking water systems, sewer repair, water line replacement, sewer camera, video, faucet repair, toilet repair, disposals, instant hot water dispensers, bathtub replacement, fixtures replaced, water softeners, gas line repair and EXCAVATION.
Septic tank work.

Contact information

5042 Corbin Dr, Cleveland, OH 44128

http://www.plumbingsource.net

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day