I was very impressed with Marc and our experience thus-far with The Network Doctor. He was very knowledgable, professional and above all honest and trustworthy. We originally called him just to clear-up problems with Outlook and our e-mail, but were so impressed that we now call on him for all our Computer/networking needs.
Description of Work: He resolved our small business network and e-mail server troubles and is now helping us to setup the network in our new office.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
JAMES S.
12/2011
5.0
computer repair, computer training
+ 0 more
overall it went very good
Description of Work: marc was right on time and made my computer and printer wireless did very good job i will call him again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
SHARIFA A.
09/2011
5.0
computer repair
+ -1 more
This was not a very popular Dell (XPS M2010) and Dell no longer makes this model. This is the second time I have experienced a problem with the motherboard. Most computer technicians look at it and have no idea where to begin. But Marc, the Network Doctor, did a great job diagnosing the problem and fixing it, offering cost-effective solutions along the way. Without him, my cherished computer would be in the computer graveyard. He is the best!
Description of Work: The motherboard and video card on my Dell crashed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Linda M.
05/2011
5.0
computer repair
+ -1 more
My desktop computer became infected with a virus, shutting it down. I called The Network Doctor based on the good reviews on Angie's List. Marc came the following morning, was very personable and professional, and solved the problem. Very nice to work with, and I really appreciated the prompt response.
Description of Work: Fixing my home computer after it became infected with a bad virus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
ABIGAIL V.
02/2011
5.0
computer repair
+ -1 more
This was an excellent experience. I am not knowledgeable about software or hardware and Marc was very helpful and patient in explaining several things to me and answered all of my many questions. Money well spent and I would not hesitate to call him again if I have any issues.
Description of Work: I had problems installing DSL so finally contacted The Network Doctor. Marc solved my problems and also cleaned up my hard drive, installed new anti-virus software and set up some automatic updates for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Debra G.
10/2010
5.0
computer repair
+ -1 more
I called Network Doctor; explained my computer repair need; and set up an appt. for 2 days later in my home. The service person, Marc Phillips, arrived promptly, was courteous, and asked easy-to-answer questions about my computer, and the problem. He repaired the computer; and was kind enough to send a followup letter a few days later, just to thank me for my business, and to ensure that everything was still working well.
Description of Work: My notebook computer monitor was repaired in my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
RUTH B.
02/2010
5.0
computer repair
+ -1 more
A pleasure to work with!
Description of Work: House call for our aggravating computers. Fine-tuned one, and two were taken back to the shop. Returned a few days later and installed. All work great and Mr. Phillips was neat and timely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Bonita S.
12/2005
5.0
computer repair
+ -1 more
DID AN EXCELLENT JOB, VERY PLEASED. VERY, VERY REASONABLE PRICING, TOOK HIS TIME WITH THE COMPUTER. TELLS YOU WHAT HE CAN AND CAN'T DO, AND IS VERY HONEST. WOULD USE HIM AGAIN AND REFER HIM TO OTHERS. VERY EFFICIENT!!!! THANK YOU ANGIE'S LIST FOR GETTING ME IN CONTACT WITH HIM
Description of Work: They had to redo my entire computer. Add programs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
PATRICE B.
10/2005
5.0
computer repair
+ -1 more
WE ARE PLEASED WITH THE NETWORK DOCTOR'S WORK. HE IS ACCESSIBLE, POLITE AND PROFESSIONAL. IF WE HAVE PROBLEMS AFTER INSTALLATION, HE COMES BACK OUT TO CORRECT THE PROBLEM.
Description of Work: HE HAS DONE A LOT OF WORK FOR US IN THE PAST YEAR. RECENTLY, WE NEEDED OUR COMPUTER TO BE UPDATED WITH DSL AND ACCOMPANY FIREWALLS, ETC.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Tracy F.
09/2005
5.0
computer repair
+ -1 more
HE IS AWESOME! POLITE, RELIABLE, EASY-GOING, TRUST-WORTHY. MOST IMPORTANTLY, HE WAS REASONABLY PRICED. IT WAS A PLEASURE TO WORK WITH HIM.
Description of Work: HE SET UP OUR WIRELESS NETWORK, UPDATED COMPUTERS, HARDWARE/SOFTWARE TROUBLESHOOTING.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
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Service Categories
Computer Repair,
Computer Training
FAQ
THE NETWORK DOCTOR is currently rated 5 overall out of 5.
THE NETWORK DOCTOR accepts the following forms of payment: Check
Yes, THE NETWORK DOCTOR offers free project estimates.
No, THE NETWORK DOCTOR does not offer eco-friendly accreditations.
No, THE NETWORK DOCTOR does not offer a senior discount.
No, THE NETWORK DOCTOR does not offer emergency services.
No, THE NETWORK DOCTOR does not offer warranties.
THE NETWORK DOCTOR offers the following services: ONSITE ASSISTANCE AND GUIDANCE FOR COMPUTER NETWORKING SERVICES. REPAIR FOR RESIDENTIAL AND SMALL TO MEDIUM SIZED BUSINESSES.