They weren't great. They didn't do a good job. The people were really nice and worked with the schedule and stuff but the house was never left very clean.
Description of Work: We previously used the housecleaning services of The Leader Cleaning.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Michael K.
12/2012
3.0
house cleaning
+ -1 more
It was a poor experience over all
Description of Work: A friend referred them to me, I was please with the service at first, the girl was great, and they informed me they had a crew but i only saw one girl at my home. I had the servie for a little over a year. When my friend who had the service did not pay them, they started calling me and harassing me! I told them to contact her and to leave me alone. They continue to harass me-they wanted me to tell them where she worked so they can go to her job and 'make her pay' and sue her. Then suddenly my cleaning girl stopped coming, no call from the company or the girl. When i was able to reach the owner, I was informed the girl was sick and they had no one to send. I reminded them that they told me they had a crew. They had no answer for me. They broke my contract and I never heard from them again. Than was truly strange.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$200
Judith A B.
04/2012
1.0
house cleaning
+ -1 more
When the owner came to my condo, she quoted a steep housecleaning rate of $225.00. My condo is average size 3 bedrooms, 2 1/2 bath,( 2,120 square feet). We have no children, 2 cats, and keep a non-smoking home. I keep a clean house, but am working a high demanding new job as a registered nurse and decided to hire someone. We talked about this first expensive cleaning and what was expected. I wanted my basement floor washed modestly with an old mop/rags, we had slight water damage. She agreed to do that, clean ceiling fans, clean a lazy susan cupboard, and other chores. She came to my house unprepared, without the proper ladder and extra help as she stated she would. She stayed 3 hours and gave my house what I call a buff and puff. It was surface clean which would have been okay for $75.00, but for $225.00, I was expecting more or at least what was promised. She only swept the basement, did not do the main ceiling fan in my living room claiming her ladder was not tall enough and she would do next time although when she came to my house to quote,she said no problem doing the fan. She did not clean my lazy susan, she straightened the cereal boxes and snacks in there. I feel "ripped off". I was expecting to get my money's worth and I most certainly did not.
Description of Work: She cleaned my house but it was more buff and puff and surface cleaning. It was vacuumed, dusted, bathrooms done, but not what I was promised.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
$225
LYNDA K.
03/2012
5.0
house cleaning
+ -1 more
She are punctual, reliable, and fast. I have been using her for couple of years and she pretty much does everything I ask her to do. She is reasonable, the price is good. The quality of work is good.
Description of Work: I used The Leader Cleaning Inc for cleaning. She comes every week.
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Service Categories
House Cleaning,
Hurricane Shutters
FAQ
The Leader Cleaning Inc is currently rated 2.8 overall out of 5.
No, The Leader Cleaning Inc does not offer free project estimates.
No, The Leader Cleaning Inc does not offer eco-friendly accreditations.
No, The Leader Cleaning Inc does not offer a senior discount.
No, The Leader Cleaning Inc does not offer emergency services.
No, The Leader Cleaning Inc does not offer warranties.