The House Doctors

The House Doctors sent their employee on 4/24/13 to pressure wash the front walkway and driveway. The surfaces were washed while it was raining, which made it very difficult to view the quality of thier work. Upon inspecting the job a few days later, I noticed that they blasted away the top finish of my concrete driveway and front walkway leaving the aggregate surface below. I called Mike Vecchio and explained the problem. He was unfazed and insisted that the pressure they used would not penetrate paper or cardboard and that the result was "normal". I pressed further and requested that he inspect the job. Mike arrived on May 11th to inspect the job. His attitude was poor and dismissive from the start.....he further insisted that the result was normal and did not admit to any damage despite that fact that I showed him areas that had not been pressure washed which still had the top concrete surface and compared them with the "after" effects of their pressure washing job. His arrogant attituted shone thorugh again as he insisted that they were blamess. Mike did not offer a refund or offer to fix my driveway and walkway surface. I've spoken with real concrete experts and they've asured me that pressure washing should never remove the smoothe top concrete layer. The damage done is permanent It will csot me over $500 to have the top surface sealed, as the top surface damage cannot be easily repaired.....will cost at least $2,000 to have a top coat applied. I'm beyond unhappy...........this company is careless and clueless about their pressure washing services. Do not use them.............I may pursure other legal solutions if we cannot reach an agreement!

The House Nurses LLC answered all my concerns prior to the visit. They were punctual. I loved that they brought their own cleaning supplies because they knew which cleaner went with which material. Their vacuum was the high suction model that I have heard good things about. Someone walked in my house UNEXPECTEDLY the next day and first thing she said was Your place looks so clean! I wanted everything cleaned sanitized and disinfected but I also wanted everything sparkly. Her compliment proved my house looked great! Lori is a great listener and I will request their cleaning services again!

If you have older siding don't expect miracles.

Overall, not well. I will have to have someone else come and redue the cleaning.

I purchased their spring cleaning deal from Angie's list. They arrived on time and overall did a good job with one big exception. When they cleaned the kitchen I specifically asked that the oven be cleaned only to find that after they left and I went to use the oven they had only whipped down the outside. This has left me a bit disappointed in the service.

Purchased deal for 2 hours of pressure washing. Due to volume of business for this deal, vendor informed me that they would not be able to schedule service for 12 weeks. Requested and received refund. Vendor was understanding of this problem.

This was an overall good experience and we would use House Doctors again for this service.

The work was fine. They did what they were supposed to. They were pleasant to work with!

It was an Angie's List Big Deal that I purchased. I ended up spending an extra $30 because they had to stay a little bit over. They were fine. It was a really hard job and it was tougher than it appeared at first. He had to take extra cuts and measurements on the door hinges in order to get it to work. The only thing I didn't like was that it took longer than I anticipated but that was not their fault. The doors were extremely heavy. The price was in line and probably less than somebody else would have charged. They were right on time. They were very professional. The only drawback is that you need to supply your own materials. I had the materials for this project because I was trying to do it myself but for future jobs, I might not always know what materials to get. I want them to install lattice work with chicken wire but I don't know what to get. They will come and do the work but I have to supply everything. It would be nice if they would come out and let me know what I need ahead of time.

The work was adequately done. The work they did was great! We were very pleased with the work.

This experience was great and the response time was immediate. The young guy that did the work was just great. He was very nice and professional. He did exactly what I asked for, and I was very pleased with the work and the level of professionalism. I would use them again and I would recommend them as well.

The person that they sent to my left me in very concern of whether he was a plumber or not. He looked around, I had water leaking through my wall. He knocked out my wall saw all the water, climb down and started to tell me that all of the problem was caused by something in my home. Now they leave and tell me they couldn't do anything until I get in touch with the association of my condo. I did and call them back to get in touch with me just to see if they would come back to fix my wall. I never got a return call.

Appointment set up was easy. Showed upon time. Completed work. Did not have to be home.

I was well pleased with the work he did. He worked so quickly that I had to find other work to do to make up the 2 hours that I had pruchased.

t couldn't have gone better and I certainly do recommend them.

Went very well couldn't have asked for mort I wil definitely use them again

Overall, the job went well. I plan to call on them again for other jobs, thankfully I don't need anymore doors hung!

I love them because they do a great job. If they see something that needs to be done, they let you know. I've been having bird issues and fixing the roof is part of the solution they proposed. Bob (the owner) really listens to his customers.

This coupon was a waste of money. Angie's List did me no services this time around. Unfortunately, I purchased the coupon in March and it is now almost May and I am still waiting for my two hours of powerwashing. First, they took almost a week to just call me back after I contacted them with my coupon code. When they did call, they did not ask me what would be a good time and date; they just told me when they would show up. Unfortunately, they didn't do that either. Understandably, the weather was iffy that day, and some areas had snow. However, my area did not, and it was well above freezing. i might have understood, but they did not call to cancel. I had to contact them and leave a message. Almost two hours after they were to appear, they finally called back. We set a date for the following Saturday. Again, they did not show up. This time, the young man who was to perform the service had family health issues. However, they did not call to cancel and I had to call them and leave a message. Over four hours after they were to appear, I finally heard from them that they were not coming. The owner said that he would call the next evening or following morning. Two days later, I am still waiting. I understand illness, weather and set backs. What I don't understand is the total lack of professionalism with which this company deals with this. Is this the only person who can powerwash in the entire company? Angie's List- I need help here! Work was finally done and done well. I sincerely hope their issues are now resolved and they will be able to get to their customers in a timely manner. Thank you, House Doctors for coming through.

She took 48 hours to call me back. She then scheduled to come out today, which was great. She told me that she would be out between 10:00 a.m. and 11:00 a.m. I called her at about 11:48 because they never called me to tell me they were going to be late or anything. She told me that she had a family medical issue going on with her daughter. I thought it was potentially unprofessional of her to schedule to come out to my house when she had this impending medical issue going on in the first place. I decided to get a refund on the deal.

I'm n the process of selling my home and wanted all the little settling cracks fixed. I bought a big deal for $99 for 3 hours of work. The drywall expert sent to my house noticed some cracks that I hadn't even noticed because he knew where to look. After he filled the cracks, he smoothed the drywall so well that the repair wasn't apparent. Then he found the paint that matched each room and touched up the repair for a perfect match.

After sale the owner told me that they do not do roofs. So I went for just the siding and patio. After 2 hours of cleaning nothing changed except that the patio looked better,

House Doctors did a very good job. Since it did not take the full time to do the house they also did my detached garage. The house looks much better.

The total experience was amazing! I hope that I will be able to secure a place on The House Nurses schedule for bi-weekly maintenance cleaning. I would also like to mention The House Nurses' superior customer service. First of all, The House Nurses initiated contact the day after I purchased the "Big Deal". All communication was extremely polite and professional. My personal preference was considered of utmost importance in selecting the date and time of the appointment. I then received a call to confirm the appointment on the evening before the date of the appointment. On the morning of the appointment, I received a call from Laurie stating that the cleaner scheduled to clean my house was ill. Would it be possible to reschedule for the following day? I explained that, although I am usually flexible, I had already stripped my bed, and my husband and I are both physically unable to lift the mattress in order to remake the bed. Laurie then assured me that my housecleaning would take place that afternoon. At 11:00 A.M., Laurie called to inform me that she was on her way. Laurie and her assistant arrived before 11:30 A.M., just one half hour later than originally scheduled. Superior Cleaning+Superior Customer Service=The House Nurses! A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

We called this provider several times! We were given a quote over the phone for $5500.00 to get our two bathrooms remodeled. We asked to have the quote in paper. It has been 2-3 weeks since that phone call with no quote in writing or follow up. We are tired of waiting on this provider and seeking to take our business elsewhere.