The House Doctors

THE HANDYPERSON WAS DRESSED IN A PROFESSIONAL MANNER AND PERFORMED LIKEWISE. HE ADDRESSED THE SITUATIONS QUICKLY AND EFFICIENTLY, CONSCIENTIOUSLY USED HIS PROTECTIVE SHOE COVERS AND WENT ABOUT HIS WORK IN A BUSINESSLIKE FASHION. WE WERE PLEASED WITH THE EXPERIENCE.

BOB VECCHIO RETURNED MY CALL THE DAY I CALLED. I APPRECIATED THAT SINCE WE DEFINITELY HAD A LEAK AND RAIN WAS IN THE FORECAST. HE CAME TO THE HOUSE THE NEXT DAY TO EVALUATE THE SITUATION AND GAVE ME A VERBAL ESTIMATE. MICHAEL VECCHIO CAME LATER THAT DAY TO DO THE REPAIRS, BUT IT WAS RAINING. HE RETURNED THE NEXT DAY AS PROMISED WITH A HELPER. I REALLY APPRECIATED THEIR PROMPTNESS. THE PROBLEM APPEARS TO BE CORRECTED, THOUGH IT HASN'T RAINED SINCE. THEY DID FIX ALL THE PLACES THAT APPEARED TO BE THE PROBLEM. I HAVE NO PRICES TO COMPARE WITH THEIRS, BUT IT WAS DEFINITELY WORTH IT TO HAVE THE LEAK AND OTHER POTENTIAL LEAKS FIXED. BOTH MEN WERE PROFESSIONAL AND ANSWERED ALL MY QUESTIONS. I WOULD DEFINITELY USE THE HOUSE DOCTORS AGAIN.

GOOD WORK OVERALL. I WAS CONCERNED WHEN THE COMPANY'S OWNER TOLD ME HE DID NOT WISH TO SIGN A CONTRACT FOR THE JOB--ALWAYS GET IT IN WRITING, THEY SAY! HOWEVER, MY CONCERN WAS ALLEVIATED, SOMEWHAT, WHEN HE WENT ON TO SAY HE WOULD REQUIRE NO DEPOSIT. I DECIDED TO PUT MY FAITH IN THE HOUSE DOCTORS AND THEY DIDN'T LET ME DOWN. THE TWO-MAN CREW WORKED DILIGENTLY AND QUICKLY AND THE RESULTS LOOK GOOD. STILL, TO A CUSTOMER LIKE ME, A CONTRACT IN HAND MEANS PEACE OF MIND.

MIKE VECCHIO CAME ON THE DAY HE TOLD ME TO EXPECT HIM AND FINISHED THE WORK IN A REASONABLE AMOUNT OF TIME.

I CALLED TO SCHEDULE AN ESTIMATE AND HE ASKED FOR DETAILS OF THE JOB. AFTER I GAVE A DESCRIPTION OF THE WORK, AND ALL OF THE VITAL INFO (SUCH AS ADDRESS AND PHONE NUMBER) HE TELLS ME THAT "SOMETIME I WILL GIVE YOU A CALL AND MAYBE DROP BY TO GIVE AN ESTIMATE". HUH???? IS THIS GUY SERIOUS? I ASKED TO SCHEDULE AND HE TOLD ME HE WAS "TOO BUSY TO SCHEDULE AN ESTIMATE". I WOULD NOT GO TO THIS GUY FOR ANY BUSINESS AT THIS POINT. HE DEFINITELY HAD ME CONVINCED THAT AS A CUSTOMER, I WAS AT HIS MERCY.

RECEIVED EXCELLENT SERVICE. THE CONTRACTOR CALLED TO SCHEDULE AN ESTIMATE VERY QUICKLY AND THE WORK WAS COMPLETED IN A VERY TIMELY MANNER. THE CREW WAS VERY FRIENDLY AND EASY TO WORK WITH. THIS WAS A VERY POSITIVE EXPERIENCE OVERALL.

THEIR WORK WAS GOOD, HOWEVER THE PERSON WHO SHOWED UP WAS NOT WHO I WAS EXPECTING. THE BILL I RECEIVED WAS FROM THE ORIGINAL PERSON I SPOKE TO. I DIDN'T THINK THEIR PRICING WAS FAIR. HE COMPROMISED AND SAID TO SEND WHAT I THOUGHT WAS FAIR. I PAID HALF. THEY SHOULD LET THEIR CUSTOMER KNOW IF THERE IS A CHANGE IN WHO THEY ARE SENDING OUT AND LET THE CUSTOMER KNOW WHAT THE COST WILL BE UP FRONT AS WELL AS ITEMIZE THEIR BILL.

CREW SHOWED UP ON TIME AND WAS COURTEOUS AND EFFICIENT. EXCELLENT CLEAN UP.

WE HAVE DEALT WITH THE HOUSE DOCTORS FOR A VARIETY OF SERVICES AND HAVE ALWAYS BEEN VERY HAPPY WITH THE RESULTS! OUR HOME WAS PAINTED BEAUTIFULLY, WITH EXTRAORDINARY ATTENTION TO DETAIL. BOB WAS IN CONTACT THROUGHOUT THE PROCESS, CHECKING TO BE SURE EVERYTHING WAS SATISFACTORY. OUR HOUSE HAS NEVER LOOKED THIS GOOD! OUR ALUMINUM SIDING LOOKS BRAND NEW. ATTENTION TO DETAILS SUCH AS PAINTING OF ON-HOUSE LIGHTING (EVEN A HANGING LIGHT IN THE ENTRANCEWAY!) AND CAREFUL RE-ARRANGEMENT OF PLANT BOXES, ETC. REALLY MADE THIS JOB A PLEASURE! I WOULD RECOMMEND BOB AND THE HOUSE DOCTORS WITH GREAT CONFIDENCE!

BOB, THE OWNER, WAS VERY RESPONSIBLE AND PROFESSIONAL. WORKMAN WAS TIDY AND RESPECTFUL. GOT THE JOB DONE IN A TIMELY AND QUICK MANNER.

WE NEEDED A QUICK FIX ON SEVERAL ITEMS BEFORE A WEDDING TOOK PLACE AT OUR HOUSE. WHILE OTHER PROVIDERS WERE TOO BUSY TO HELP US (UP TO 3 MONTH WAIT), BOB PROMISED THE WORK WOULD BE DONE IN TIME AND IT WAS. I ASKED FOR A QUICK FIX ON A DOOR, THEN HAD THEM BACK FOR A MORE PERMANENT SOLUTION. THEY DID A NICE JOB ON ALL OF THE REPAIRS.

OVERALL GOOD EXPERIENCE. THEY DID GOOD WORK AND I'M PLEASED WITH THE RESULTS.

THE OWNER RETURNED MY INITIAL CALL WITHIN 24 HOURS & APPEARED TO BE INTERESTED IN PERFORMING THE WORK. HOWEVER, OVER A MONTH HAS PASSED & HE HAS NOT CALLED BACK TO SCHEDULE AN ESTIMATE AS HE ORIGINALLY SAID THAT HE WOULD DO.

BOB VECCHIO IS CONCERNED ABOUT CUSTOMER SATISFACTION. CALLS BACK PROMPTLY, CHECKS TO MAKE SURE HIS WORKERS HAVE DONE THE JOB TO THE CUSTOMERS' SATISFACTION.

THE HOUSE DOCTORS CAME WHEN THEY SAID THEY WOULD BE HERE, COMPLETED THE JOB IN A TIMELY FASHION AND TO MY COMPLETE SATISFACTION! GREAT GUYS!

BOB AND HIS CREW WERE EXTREMELY CAREFUL NOT TO DAMAGE THE NEW LANDSCAPING WE'D JUST INSTALLED AS THEY REMOVED AND REPLACED THE OLD ROOF ON OUR HOUSE. THE NEW ROOF AND THE LANDSCAPING ARE BOTH BEAUTIFUL THANKS TO THEM. THE REMOVAL AND INSTALLATION WERE DONE IN A VERY PROFESSIONAL MANNER AT A REASONABLE PRICE.

PHONE CALLS WERE RETURNED PROMPTLY (SOME WITHIN 1/2 HOUR) AND THE WORK WAS DONE ON TIME AS SCHEDULED. THE WORKERS WERE VERY POLITE, AND CLEANED UP AFTER THE PROJECT WAS COMPLETE.

THEY SEEM VERY WILLING TO MAKE SURE I WAS SATISFIED. I THOUGHT THEY WERE EXPENSIVE, BUT THEY DID GOOD WORK. NONE OF THE OTHER TRADESMEN I CALLED FROM THE LIST RESPONDED, SO I WASN'T ABLE TO GET OTHER ESTIMATES.

PROFESSIONAL, CLEAN WORK! THEY WERE COURTEOUS, VERY WELL QUALIFIED AND I WOULD HIRE THEM AGAIN IN A HEARTBEAT. THEY WERE ON-TIME, WENT OVER AND ABOVE THE CALL OF DUTY (PESKY SQUIRRELS!) AND KNOW THEIR PROFESSION WELL.

I'M VERY PLEASED WITH THE MINI DECK BUILT BY THIS COMPANY. ALTHOUGH THERE WERE DIFFICULTIES DURING THE PROJECT DUE TO A MISUNDERSTANDING (POSSIBLY ON MY PART) THEY WERE ABLE TO TAKE CARE OF IT AT A MINIMAL COST. BOB'S CONCERN FOR THE SATISFACTION OF HIS CUSTOMERS HAS ME PLANNING ON CALLING HIM IN THE NEAR FUTURE.

CALLED FOR ESTIMATE WHICH WAS DONE THAT DAY. SPOKE TO ME ABOUT WORK DONE AND MADE SUGGESTIONS OF A COUPLE OTHER THINGS THAT WOULD BE GOOD TO DO WHICH WERE ALREADY ON MY LIST. APPRECIATED ACCURATE INFO AND PROMPT PROFESSIONAL SERVICE. WILL BE CALLING THEM AGAIN.

PRICES ARE A LITTLE HIGH, BUT THEY CAME BACK TO REDO FILLING OF WALKWAY CRACKS AS IT HAD RAINED TWICE AFTER THEY APPLIED THE CONCRETE. OVERALL DID AN EXCELLENT JOB.

THEY RESPONDED RIGHT AWAY AND DID A GREAT JOB.

DAVE CAME OUT THE SAME DAY TO LOOK OVER THE JOB. MIKE AND DAVE DID THE WORK A FEW DAYS LATER AS PROMISED. VERY PROFESSIONAL ORGANIZATION. DAVE AND MIKE MADE SOME GOOD SUGGESTIONS TO IMPROVE THE JOB. DID EVERYTHING THEY SAID THEY WOULD, ON TIME WITH NO SURPRISES. I'M A TOUGH GRADER ON QUALITY AND THE JOB WAS MORE THAN ACCEPTABLE BUT NOT PERFECT. COMPARED TO THE AVERAGE CONTRACTOR, THESE GUYS ARE EXCELLENT. I WOULD DEFINITELY USE THIS COMPANY AGAIN. PRICE WAS A LITTLE HIGH BUT YOU PAY FOR RESPONSIVENESS AND QUALITY.

BOB WAS VERY PROMPT IN SCHEDULING ME FOR SOME MINOR REPAIRS, AND HIS WORKERS WERE SPEEDY, CLEANED UP AND VERY GOOD. ONLY THING IS, I FELT THE PRICE WAS A BIT HIGH FOR THE AMOUNT OF TIME SPENT (2 HOURS AT THE MOST, TOTAL.) AND THE FACT THAT HARDLY ANY MATERIALS WERE USED IN ANY OF THESE REPAIRS. I WAS A BIT SURPRISED AT THE COST WHEN I GOT THE BILL. I DIDN'T ASK FOR AN ESTIMATE BECAUSE I DIDN'T THINK ANY OF IT WOULD BE QUITE THAT COSTLY.