The House Doctors

THEY WERE VERY POLITE AND ANSWERED ALL MY QUESTIONS. THE WALL THEY TOOK DOWN WAS PLASTER. THE ROOM WAS SPOTLESS AFTER THEY FINISHED. THE WALL WAS TAKEN DOWN ABOUT A MONTH AGO, BUT SINCE IT HASN'T LEAKED IT HASN'T BEEN REPLACED YET. I HAVEN'T PAID ANYTHING YET. I OFFER, BOB SAYS NO.

I WAS VERY PLEASED WITH THE WORK DONE BY THIS COMPANY. THEY WERE TIMELY, COURTEOUS AND PAID GOOD ATTENTION TO DETAIL. THEY WERE VERY PROMPT ON RETURNING THE PHONE CALLS.

WE WERE VERY IMPRESSED BY THE COMPANY'S PROMPTNESS AND PROFESSIONALISM. THEY CAME THE DAY WE CALLED TO LOOK AT THE GUTTERS, BUT SAID THE GUTTERS WERE TOO PACKED WITH SNOW FOR THEM TO BE REPAIRED. THEY CAME BACK ON MONDAY OF THE NEXT WEEK, WHEN THE WEATHER WAS WARMER, AND DID THE JOB. THEY CALLED US LATER TO THANK US FOR OUR BUSINESS.

THE AMAZING PART TO ME IS THAT I CALLED ON MONDAY MORNING AND THEY DID THE WORK ON MONDAY EVENING. IT'S HARD TO COMPLAIN ABOUT THE PRICE WITH SUCH INCREDIBLE PROMPTNESS. HOWEVER, TWO PLUMBERS WERE SENT WHEN I'M SURE ONE WOULD HAVE BEEN ENOUGH. I DIDN'T SEE A ''NEW SUPPLY LINE'' BEING INSTALLED AND HAVE NO IDEA WHAT ONE COSTS. THE BILL DOES NOT OUTLINE THE COST OF PARTS VS. THE COST OF LABOR. THEY WERE IN AND OUT IN LESS THAN 45 MINUTES. THE PLUMBERS DID NOT RESEAL THE TOILET TO THE FLOOR. EVERYTHING IS WORKING FINE NOW. I WILL CALL THEM AGAIN DESPITE MY MINOR COMPLAINTS ABOVE.

OUTSTANDING! I LEFT A MESSAGE FOR BOB, HE RETURNED THE CALL IN 10 MINUTES, SET A TIME FOR LATER THAT AFTERNOON TO STOP BY AND FIX THE TOILET. FROM PHONE CALL TO FINISH WAS ABOUT 3 HOURS. VERY PROFESSIONAL, VERY RESPONSIVE.

THE GUTTERS HAD NOT BEEN CLEANED IN OVER A YEAR SO IT WAS MORE WORK. COMPARING THE AMOUNT OF WORK TO THE COST, THE COST SEEMED REASONABLE.

THE WORK WAS DONE IN A TIMELY WAY TO MY SATISFACTION. THE WORKERS CLEANED UP THE AREA AND FOLLOWED MY INSTRUCTIONS.

THE GROUP OF GUYS THAT DID THE WORK, DID A VERY PROFESSIONAL JOB, THEY WERE COURTEOUS, ASKED MY OPINION AND CLEANED UP AFTER THE ENTIRE JOB. BOB STOPPED IN AND CHECKED ON THE WORK BEING DONE EACH DAY, A VERY PROFESSIONAL COMPANY. I WOULD USE THEM AGAIN IN AN INSTANT. I REALLY APPRECIATED THE WORK THEY ACCOMPLISHED IN TWO DAYS. I TRULY APPRECIATE THEIR HARD WORK, AND I'M SO PLEASED WITH THE WAY MY CEILINGS LOOK NOW.

RETURNED THE CALL QUICKLY. CAME EXACTLY ON TIME, DID EXCELLENT WORK, ENDED UP DOING SEVERAL OTHER TASKS BECAUSE I WAS PLEASED WITH HIS WORK.

WE JUST BOUGHT AN OLD VICTORIAN HOUSE (3 STORIES), AND WERE UNSURE WHEN THE GUTTERS HAD LAST BEEN CLEANED. BOB QUOTED US A PRICE TO CLEAN THE GUTTERS, AND STUCK TO IT EVEN THOUGHT THE JOB ENDED UP BEING BIGGER THAN EXPECTED. WE GAVE BOB A TIME FRAME FOR WHEN WE WANTED THE GUTTERS CLEANED. HE HAD HIS GUYS OUT ON THE FIRST DAY OF THE TIME FRAME WE GAVE HIM. A COUPLE OF OUR WINDOWS LOOK DOWN ON THE GUTTERS; HOUSE DOCTORS DID AN EXCELLENT JOB. WE HAVE USED HOUSE DOCTORS FOR OTHER PROJECTS AND THEY HAVE ALWAYS BEEN PROMPT AND POLITE. WE WILL DEFINITELY USE THEM AGAIN.

THE MAN WHO DID THE CARPENTRY WORK WAS VERY POLITE AND DID GOOD WORK. THIS IS THE SECOND TIME I HAVE USED THIS COMPANY AND WOULD USE THEM AGAIN.

---------------

WORK DONE WAS EXCELLENT, WILL HAVE THEM BACK AGAIN.

WE HAD TWO BROKEN STEPS THAT NEEDED REPAIRED PRIOR TO A POINT-OF-SALE INSPECTION. BOB VECCHIO QUICKLY RETURNED MY CALL, AND TOLD ME THAT HE WOULD HAVE SOMEONE OUT THAT DAY. BOB'S SON, MIKE, PERFORMED THE REPAIR WORK QUICKLY AND CLEANLY. IT ENDED UP BEING A DIFFICULT JOB THAT REQUIRED SOME CREATIVITY. MIKE DID AN EXCELLENT JOB. WE THEN HAD 7 POINT-OF-SALE VIOLATIONS WITH A RE-INSPECTION IN LESS THAN ONE WEEK BECAUSE THE CLOSING OF OUR HOUSE WAS QUICKLY APPROACHING. BOB, MIKE, AND ANOTHER WORKER ARRIVED ON TIME ON THE NEXT BUSINESS DAY, AND COMPLETED ALL OF THE WORK THAT SAME DAY (REPAIRED CRACKS IN FIREPLACE, REPLACED BANISTER, AND 5 OTHER REPAIRS). AGAIN, THE WORK WAS EXCELLENT. BOB AND MIKE WERE EXTREMELY FRIENDLY AND POLITE. I ABSOLUTELY WILL HIRE THEM AGAIN FOR REPAIRS IN OUR NEW HOME, AND WOULD HIGHLY RECOMMEND HOUSE DOCTORS.

THEY CALLED ME BACK RIGHT BACK. HE SAID HE WOULD BE THERE IN A COUPLE OF HOURS AND HE WAS. HE SAID HE WAS NOT TERRIBLY FAR AWAY. HE CAME OVER AND CORRECTED THE PROBLEM UNEXPECTEDLY. THEY WERE EXTREMELY NICE WITH GOOD ATTITUDES. I WOULD USE THEM AGAIN.

BOTH CARPENTERS WERE PROFESSIONAL, PROMPT AND UPBEAT. THEY DID A GREAT JOB. I CAN'T WAIT TO HAVE THEM WORK ON THE NEXT PHASE OF REMODELING!

BOB, THE OWNER, REPLIED TO PHONE CALLS PROMPTLY AND WAS QUICK WITH PROVIDING AN ESTIMATE. THE CARPENTER WAS OK. CORNERS DIDN'T MATCH UP WELL ON THE MOLDINGS AND THE CLOSET WAS NOT COMPLETED SO THE PAINTERS ENDED UP DOING THE MOLDING IN THE CLOSET. THE CAULK LINE BETWEEN THE MOLDING AND THE WALL WAS UNEVEN AND VERY NOTICEABLE IN MULTIPLE PLACES. DUE TO THESE PROBLEMS THE JOB WAS NOT COMPLETED IN TIME AND WE HAD TO CANCEL THE CARPET INSTALLATION AT THE LAST MINUTE. THE SMALL PATCH OF DRYWALL WAS A NIGHTMARE AND TWICE THEY WERE GOING TO LEAVE IT WITH A LARGE RIDGE ON THE WALL. THEY TRIED THEIR BEST TO MAKE THINGS RIGHT, BUT THE JOB JUST DOESN'T LOOK PROFESSIONAL WHEN ALL IS SAID AND DONE. THEY WERE $250 MORE THAN OUR OTHER QUOTE.

BOB WAS EXCELLENT TO DEAL WITH. VERY PROMPT IN RETURNING PHONE CALLS, SHOWING UP FOR AN ESTIMATE, ETC. HIS SON AND A HELPER ACTUALLY DID THE JOB, WHICH WAS VERY GOOD. THEY MADE SURE WE WERE SATISFIED BEFORE FINISHING. THEY TOOK CARE OF SMALLER DETAILS, LIKE THE GLAZING ON THE WINDOWS.

EXCELLENT WORK. THE OWNER TOOK A LOT OF TIME TO ANSWER MY QUESTIONS. I'M PLANNING TO USE THEM AGAIN SOON FOR OTHER HOME MAINTENANCE WORK.

BOB WAS VERY CONSCIENTIOUS ABOUT FOLLOWING UP WITH US ABOUT HIS ESTIMATE, NO OTHER COMPANY DID. QUICK, PROFESSIONAL, COURTEOUS.

BOB & DENNIS, WHO DID THE WORK, DID AN EXCELLENT JOB!

WHILE WE WERE TALKING THE OWNER CAME TO MY HOME. HE BEGAN TO TELL ME ABOUT THE "OTHER" THINGS I NEEDED TO HAVE DONE TO MY HOME. HE SAID HE WOULD CALL IN A FEW DAYS TO SEE IF I WAS INTERESTED IN THEIR SERVICE. NO ESTIMATE WAS GIVEN. I ADVISED THAT I WOULD NEED AN ESTIMATE IN ORDER TO EVEN CONSIDER HIS SERVICES. HE REMINDED ME THAT THEY WERE "THE BEST" AND WOULD "DO GOOD". HE CALLED A FEW DAYS LATER AND ASKED IF I WANTED THEM TO DO THE DECK. I SAID I NEEDED AN ESTIMATE. HE SAID HE DID NOT HAVE TIME TO DO AN ESTIMATE UNLESS I WAS HIRING HIM. I THEN TOLD HIM "NO THANKS". HE CALLED AGAIN ASKING WHEN THEY COULD START ON THE DECK. I TOLD HIM NO, AND HE THEN REMINDED ME THAT I WOULD NEVER GET A BETTER DECK OR PRICE (HE NEVER GAVE A PRICE OR ESTIMATE). OF THE THREE OTHER COMPANIES I CONTACTED, THIS WAS THE ONLY COMPANY THAT REFUSED TO GIVE ME AN ESTIMATE FOR THE JOB I WANTED DONE.

MIKE VECCHIO WAS COURTEOUS, COMPLETELY EXPLAINED WHAT HE WOULD DO AND ALSO EXPLAINED EXACTLY WHAT HE DID DO, CLEANED UP THOROUGHLY AND DID A VERY NEAT JOB. I WOULD DEFINITELY HIRE HIM FOR ANOTHER JOB.

PROMPT RESPONSE. VERY PROFESSIONAL AND POLITE. THE QUALITY OF THE WORK LOOKS EXCELLENT, BUT ONLY A HEAVY RAIN WILL PROVE ITS SUCCESS. I LIKE WORKING WITH BOB AT THE HOUSE DOCTORS!

OVERALL DID A VERY GOOD JOB WITH A VARIETY OF SKILLS. TILE FLOOR LOOKS EXCELLENT. PLUMBING INSTALLATION APPEARS VERY GOOD. THERE WAS A BIT OF MISACALCULATION IN HOW THE VANITY WAS INSTALLED BUT THIS WAS CORRECTED SATISFACTORILY (EG. HOW IT FIT UNDER FIXTURES, HOW DRAWERS WOULD FIT IN FRONT OF PLUMBING). PROBABLY NOT MISTAKES THAT A LARGER CONTRACTOR WOULD HAVE MADE BUT I AM VERY HAPPY WITH THEIR WORK. THEY SAVED US A LOT OF MONEY VS THE OTHER TWO ESTIMATES WE WERE GIVEN AND THEY FINISHED THE JOB QUICKLY. ONCE THE JOB WAS STARTED THEY SHOWED UP EVERY EVENING UNTIL IT WAS FINISHED, (4 DAYS). WE HAVE BEEN IN SITUATIONS BEFORE WHERE YOU NEVER KNEW WHEN A CONTRACTOR WOULD SHOW UP NEXT AND THAT WAS NOT THE CASE WITH BOB.