The House Doctors

COULD NOT HAVE BEEN MORE PLEASED WITH THEIR WORK. WE ARE HAVING THEM BACK AGAIN AND AGAIN AS WE FIND OTHER THINGS THAT NEED WORK. THE WORKERS WERE ON TIME AND VERY POLITE. WE ASKED THEM TO COME BACK TO DO SOME ADDITIONAL WORK TO FURTHER SEAL BOTTOM OF THE DOUBLE GARAGE DOOR AND THEY CAME RIGHT OUT. WE THEN HAD THEM COME OUT AND POWER WASH A SIDEWALK AND PATIO THAT WERE COVERED WITH ABOUT 40 YEARS OF DIRT AND SLIPPERY MOSS. IT CAME OUT LOOKING LIKE NEW. AS A FOLLOW-UP, NEXT WEEK THEY WILL COME OUT AND SEAL THE CLEANED SIDEWALK AND THE PATIO.

WEEB AND BRIAN ARRIVED IN A TIMELY MANNER TO MY HOME. THEY WERE EXTREMELY COURTEOUS AND SHOWED ME RESPECT. THEY LISTENED TO ME AND QUICKLY WENT TO PICK UP THE MATERIALS THEY NEEDED TO PURCHASE.THEY TOLD ME HOW LONG THEY WOULD BE GONE AND STUCK TO THAT TIME FRAME WHEN THEY RETURNED TO MY HOME. ALL MY QUESTIONS WERE ANSWERED. ALL THE WORK DONE WAS GREAT! WEEB EVEN CAME BACK OUT THE NEXT DAY TO MY HOME TO RETURN THE KEYS TO THE OLD LOCK SET. I HAD FORGOTTEN THAT I NEEDED THEM FOR AN OUTSIDE CLOSET. THANKS WEEB FOR THE EXTRA EFFORT!

SAME DAY CALL BACK, SCHEDULED QUICKLY AND COMPLETED ELECTRICAL WORK IN ONE VISIT. PLEASED ENOUGH TO HAVE REQUESTED ESTIMATE ON PLASTERING AND PAINTING WORK.

COMPANY ALWAYS SEEMS PRETTY RESPONSIVE, BUT WAS DISAPPOINTED WITH THIS SECOND EXPERIENCE WITH THE COMPANY (SEE REMARKS UNDER WORK PERFORMED)

PLUMBER MISSED FIRST APPOINTMENT, CLAIMED EMERGENCY WATER MAIN PROBLEM WAS RESPONSIBLE FOR HIS NOT COMING WHEN EXPECTED. PLUMBER INSTALLED WATER CONTROLLER UPSIDE DOWN SO HOT WATER WAS COLD AND COLD HOT BUT CAUGHT HIS ERROR AND RE-DID IT CORRECTLY. HOWEVER HE DID NOT CAULK AROUND FAUCET OR SHOWER HEAD IN TUB. LEFT SOME MESS IN THE SHOWER-TUB. ELECTRICIAN RESCHEDULED SEVERAL TIMES BUT WAS PUNCTUAL. HE WAS PLEASANT. BOTH ELECTRICIAN AND PLUMBER KNEW WHAT THEY WERE DOING.

MR. VECCHIO, THE OWNER, WAS VERY NICE AND CALLS WERE ALWAYS RETURNED PROMPTLY. MICHAEL AND DAVID WERE ON TIME, POLITE AND PLEASANT. WE WERE VERY PLEASED WITH THE QUALITY OF THEIR WORK. THEY WERE KNOWLEDGEABLE ABOUT THE WORK, GOT IT DONE QUICKLY, AND CLEANED UP THE WORK AREAS. THE COST WAS VERY REASONABLE, AND A BARGAIN COMPARED TO THE OTHER QUOTES WE GOT, AND THE FINAL PRICE WAS AS QUOTED. I WOULD NOT HESITATE TO RECOMMEND THE HOUSE DOCTORS TO ANYONE, AND WOULD CERTAINLY HAVE THEM BACK AGAIN TO DO OTHER PROJECTS OR REPAIRS IN OUR HOME. SINCERELY, DANENE WENSEL

THEY WERE VERY POLITE AND QUICK, AND ORIGINALLY THE PAINT JOB LOOKED VERY NICE. THE OWNER'S SON CAME TO COMPLETE THE JOB, AND HE WAS VERY NICE. I DID, HOWEVER, ONLY GET AN ESTIMATE OVER THE PHONE, AND I WISH I HAD INSISTED ON A WRITTEN ESTIMATE BEFORE THE JOB WAS COMPLETED. I FEEL THAT IF I HAD LOOKED AROUND, I COULD HAVE FOUND SOMEONE ELSE TO DO THE SAME JOB FOR LESS MONEY. A WEEK AFTER THE JOB WAS COMPLETED THE PAINT STARTED TO PEEL. THEY CAME OUT A SECOND TIME TO FIX IT AND WERE STILL POLITE ABOUT IT. HOWEVER, THE PAINT AGAIN BEGAN TO CRACK AFTER TWO DAYS. AFTER I CALLED TO CONFRONT HIM ABOUT THE JOB AGAIN HE BECAME CONFRONTATIONAL , DID AGREE TO TAKE $30 OFF,BUT HUNG UP ON ME. NOW THE PAINT IS PEELING IN A DIFFERENT AREA . I DON'T FEEL COMFORTABLE CALLING HIM AGAIN TO FIX IT BECAUSE THE FIRST TIME I MADE A REPORT HE MENTIONED THAT HE LOOKED AT MY REPORT AND WAS NOT HAPPY THAT I HAD SAID THAT I WOULD NOT USE HIM AGAIN.

THE PLUMBER WAS EARLY ARRIVING, WENT RIGHT TO WORK, CLEANED UP AFTER INSTALLATION WAS COMPLETED AND WAS VERY POLITE. I'M NOT SURE HOW THE PRICE WOULD COMPARE TO OTHER PLUMBERS.

I HAD ESTIMATES FROM 2 OTHER CONTRACTORS. I CALLED HOUSE DOCTORS STATING THAT I WOULD LIKE AN ESTIMATE FOR WORK. BOB RETURNED MY CALL THE SAME DAY. WITHIN 1 DAY, ONE OF HIS PLUMBERS MET ME AT MY HOUSE TO TAKE MEASUREMENTS AND DISCUSS THE WORK WHICH NEEDED TO BE DONE IN THE BATHROOM. THAT SAME NIGHT, BOB CALLED ME AND GAVE ME A VERBAL ESTIMATE. HE LATER FAXED ME THE ESTIMATE AS WELL. ONE WEEK LATER, I HAD A BRAND NEW BATHROOM!!! IT'S BEAUTIFUL!! BOB'S CREW WERE PROFESSIONAL AND COURTEOUS AT ALL TIMES. THEY ARRIVED PROMPTLY EACH DAY. THEY WERE RESPECTFUL OF ME AND MY HOME. THEY CONSULTED ME WHEN QUESTIONS AROSE AND WERE VERY EASY TO WORK WITH. THEY CLEANED THE WORK AREA WHEN THEY LEFT. I WOULD DEFINITELY CALL BOB AGAIN!!!

COURTEOUS, POLITE, AND ALWAYS ON TIME.

EVERY TIME I CALL THEY PROMPTLY CALL BACK.

BOB VECCHIO RESPONDED QUICKLY TO MY INITIAL PHONE CALL, CAME OUT THE SAME DAY TO SEE THE HOUSE, AND PROVIDED ME WITH A QUOTE THAT NIGHT. HE, AND HIS WORKERS, WERE BOTH POLITE AND PROMPT. THEY WERE COMPLETELY ACCOMMODATING WHEN I DECIDED TO CHANGE PAINT COLORS MID-JOB. AFTER COMPLETING THE CONTRACTED PLUMBING WORK THEY SNAKED BOTH DRAINS FOR FREE. THEY ALSO DID SOME EXTRA TOUCH-UP PAINTING, WHEN ASKED. THE QUALITY OF THE PAINTING WAS EXCELLENT, ALTHOUGH I DID FEEL THAT THE CLEAN-UP WAS A LITTLE SLOPPY. WE HAD TO CLEAN PAINT OFF CABINETS, FLOORS AND LOUVERED DOORS. IN FAIRNESS TO BOB, I DID NOT MENTION THIS ISSUE TO HIM OR ASK THEM TO RETURN TO FIX IT. WHEN THEY DID THE PLASTER REPAIR I MENTIONED TO THE WORKERS THAT I WASN'T HAPPY WITH THE PAINT CLEAN UP AND WHEN THEY LEFT THE PLASTER WORK AREA WAS IMMACULATE. I WOULD DEFINITELY HIRE THIS COMPANY AGAIN.

EXCELLENT WORK. DID EVERYTHING AS REQUESTED IN A QUICK AND PROFESSIONAL WAY. THEY WERE PROMPT AND ON TIME. THEIR PRICE WAS FAIR. I COULD NOT HAVE ASKED FOR ANYTHING MORE. I WILL USE THEM IN THE FUTURE.

JIM WAS REALLY GOOD. HE SHOWED UP ON TIME. HE WAS ABLE TO PUT THE SHELVES UP IN NO TIME. WILL DEFINITELY USE THEM AGAIN.

THEY CAME TO DO THE ESTIMATE SHORTLY AFTER I CALLED, BUT DUE TO WINTER WEATHER, WEREN'T ABLE TO DO THE WORK UNTIL SEVERAL MONTHS LATER. ON THE DAY AGREED UPON, THEY CAME AT THE TIME THAT HAD BEEN ARRANGED. THEY CHECKED WITH ME SEVERAL TIMES ON SPECIFICS OF DOING THE JOB. I WAS A LITTLE DISAPPOINTED THE BASEBOARDS DIDN'T MATCH EXACTLY, BUT IN THE FINISHED WORK, IT IS NOT THAT NOTICEABLE. I UNDERSTAND DIFFERENT STYLES OF BASEBOARDS GO OUT OF PRODUCTION OVER TIME. THEY DID A NEAT JOB CAULKING AND PAINTING SO IT WOULD LOOK FINISHED. THEY WERE FRIENDLY AND CLEANED UP WELL FROM THE WORK. THEY WERE GOOD ABOUT WORKING AROUND ME AND MY YOUNG CHILDREN. IT SEEMED A LITTLE EXPENSIVE, BUT IT WAS AN ODD COLLECTION OF SMALL JOBS AND I HADN'T FOUND SOMEONE ELSE TO DO THE WORK ON THE SHAKES AS IT WAS HIGH ON A STEEP ROOF. I DIDN'T LIKE THAT I DIDN'T GET A WRITTEN ESTIMATE OF THE WORK BEFOREHAND (EVEN FOR A SMALL JOB), BUT HE DIDN'T REQUIRE MONEY DOWN AND BILLED ME WHEN THE WORK WAS COMPLETE.

WHEN I FIRST SPOKE WITH THEM, THEY SEEMED TO TAKE OFFENSE THAT I WAS GETTING COMPETITIVE QUOTES, BUT DID SAY THAT SOMEONE WOULD PHONE ME LATER THAT EVENING. TWO DAYS LATER WHEN ANOTHER PERSON PHONED, WE COULD NOT REACH A MUTUALLY AGREEABLE DATE FOR HIM TO LOOK AT THE WORK TO BE DONE SO HE COULD GIVE ME A QUOTE. HE SAID HE WOULD PHONE AGAIN THE NEXT DAY BUT NEVER DID. I THEN WENT TO THE YELLOW PAGES AND FOUND ANOTHER HANDYMAN, HE WAS THERE IN THE NEXT DAY AND GAVE US A QUOTE AND THAT'S WHO WE ARE GOING WITH.

THE JOB WAS COMPLETELY BOTCHED. OUR WALL PAINT WAS CHIPPED AND NOT REPAIRED. THE ENAMEL ON THE TUB WAS DAMAGED AND NOT REPAIRED. THE CAULKING AROUND THE TUB SURROUND HAS LARGE VISIBLE GAPS. THE TUB DOOR WAS HUNG BACKWARDS AND THE DOORS ARE NOT LEVEL SUCH THAT THEY WON'T STAY OPEN. THE DOOR WAS THE WRONG SIZE FOR THE TUB AND THE INSTALLER DID NOT NOTICE UNTIL I POINTED OUT TO THEM THAT THERE WAS A FOUR INCH GAP. THE COMPANY WANTED TO BLAME THE OUTCOME ON POOR QUALITY OF PARTS (I HAD TO SUPPLY THE DOORS AND SURROUND) WHICH IS A SWEET RACKET: IF ANYTHING GOES WRONG, JUST BLAME THE CUSTOMER. I SAY IF MATERIALS WERE INADEQUATE THE JOB SHOULD NOT HAVE BEEN DONE. IT IS MUCH EASIER TO RETURN SOMETHING BEFORE IT IS INSTALLED. WE ARE HAVING TO HIRE ANOTHER COMPANY TO COMPLETELY REDO THIS JOB AND REPAIR THE DAMAGE DONE TO OUR BATHROOM. WE WORKED THOUGH ANGIE'S LIST AND THE COMPANY AGREED TO REFUND HALF OUR MONEY WHICH IS AT LEAST SOMETHING.

VERY PROFESSIONAL ORGANIZATION. THE OWNER, ELECTRICIAN AND OTHER EMPLOYEES MET WITH ME SEVERAL TIMES TO HAVE A COMPLETE UNDERSTANDING OF WHAT I WANTED. COMPETITOR'S BID WAS LOWER BY OVER $10,000, SO I OPTED TO HAVE ANOTHER COMPANY DO THE JOB.

JIM PERFORMED THE WORK. HE ARRIVED ON TIME, WAS POLITE, A FAST AND NEAT WORKER. I APPRECIATED THAT HE TOOK OFF HIS SHOES BEFORE ENTERING WITHOUT BEING ASKED. HE CLEANED UP AND REMOVED THE MESS. THE COMPANY WAS VERY RESPONSIVE IN RETURNING MY PHONE CALLS AND WAS ABLE TO ARRANGE THE WORK IN ONLY A FEW DAYS. BOB THE OWNER WAS VERY PLEASURABLE TO SPEAK TO. IT IS A COMPANY READY TO MAKE THEIR CUSTOMERS HAPPY. I WOULD USE THEM AGAIN!

THEY WERE PROMPT, ON TIME, VERY COURTEOUS.

MR. VECCHIO ACTED AS CONTRACTOR. HE ONLY USES VERY SKILLED WORKERS WHO ARE EXPERT AT WHAT THEY DO, ALWAYS ON TIME, POLITE AND CONSCIENTIOUS ABOUT CLEANING UP. I TRUST MR. VECCHIO AND RECOMMEND HIM TO ANYONE WHO WANTS TO BE SURE THEY GET THE BEST FOR BOTH BIG AND SMALL JOBS.

THE OWNER'S SON AND A PARTNER WERE AN HOUR LATE DUE TO INCLEMENT WEATHER, BUT THEY DID NOT HAVE PHONE NUMBER HANDY TO CALL TO SAY THEY WOULD BE DELAYED. THEY WERE VERY PROFESSIONAL BUT FAILED TO COMPLETE ENTIRE JOB REQUEST, WHICH RESULTED IN OWNER GIVING ME SLIGHTLY HIGHER THAN A 10% DISCOUNT OFF THE ORIGINAL QUOTED PRICE. I FOUND THEIR PRICES TO BE HIGH (I PAID $200 MORE THAN I HAD THOUGHT THE WORK WAS WORTH, BUT CHOSE THEM BASED ON THEIR ANGIE'S LIST REPUTATION), ESPECIALLY WHEN I ASKED FOR A QUOTE FOR ADDITIONAL WORK THAT I CHOSE LATER NOT TO DO.

THEY WERE EXCELLENT TO WORK WITH AND PERFORMED SPEEDY WITH REPAIRS.

JOB 1: COULDN'T HAVE BEEN ANY NICER OR EASIER TO WORK WITH. ALWAYS ON TIME, ALWAYS MADE SURE I KNEW EXACTLY WHAT THEY WERE DOING AND PLANNING TO DO. JOB 2: 4 DIFFERENT PEOPLE CAME TO DO WORK. ALL WERE EXTREMELY POLITE AND AGREEABLE, MADE SUGGESTIONS AND DIDN'T LAUGH WHEN I ASKED SOME ''PRETTY STUPID'' QUESTIONS. I THINK THIS COMPANY IS GREAT. IF THEY CAN'T FIX STUFF THEY KNOW GOOD PEOPLE THAT CAN.

JOB 1: COULDN'T HAVE BEEN ANY NICER OR EASIER TO WORK WITH. ALWAYS ON TIME, ALWAYS MADE SURE I KNEW EXACTLY WHAT THEY WERE DOING AND PLANNING TO DO. JOB 2: 4 DIFFERENT PEOPLE CAME TO DO WORK. ALL WERE EXTREMELY POLITE AND AGREEABLE, MADE SUGGESTIONS AND DIDN'T LAUGH WHEN I ASKED SOME ''PRETTY STUPID'' QUESTIONS. I THINK THIS COMPANY IS GREAT. IF THEY CAN'T FIX STUFF THEY KNOW GOOD PEOPLE THAT CAN.