The House Doctors

BOB DID NOT SHOW UP ONCE TO INSPECT THE WORK CONTRACTED OVER A 3 WEEK PERIOD. THE PEOPLE HE HIRED (SUB-CONTRACTORS?) JACKED ONE POST UP TOO QUICKLY AND CRACKED A SUPPORTING JOIST (I WAS ON SITE AT THE TIME AND HEARD A RESOUNDING CRACK. THE SUB-CONTRACTORS SAID IT WAS JUST ''NATURAL MOVEMENT;'' SEVERAL DAYS LATER I FOUND THE FRESHLY CRACKED JOIST.) ONE WORKER MADE INAPPROPRIATE REMARKS AND JOKES, INCLUDING A COMMENT ABOUT ''DIRTY LAUNDRY'' AND THE ''THINGS YOU AND YOUR WIFE MUST DO IN THE BASEMENT.'' THE PILOT LIGHT ON THE WATER HEATER WAS NOT RESTARTED AFTER WORKERS LIFTED IT TO GAIN LEVERAGE. A MESS (NAILS, WOOD, SAWDUST) WAS LEFT IN THE BASEMENT.

RAPID RESPONSE TO REQUEST FOR QUOTE AND RAPID WORK. QUALITY OF WORK VERY GOOD. WORKMEN FINE. LEFT EMPTY PAINT CANS IN GARAGE.

JIM IS VERY TALENTED AND DID A BEAUTIFUL JOB AND I WOULD DEFINITELY USE THEM AGAIN

JOB 1: THEY ARE GOOD, I WILL USE AGAIN. JOB 2: WEBB, THE PLUMBER, WAS PROMPT, COURTEOUS AND POLITE AND JOB GOT DONE EFFECTIVELY.

EXCELLENT. THESE GUYS ARE ALWAYS GREAT. I PLAN TO CONTINUE TO USE THEM ON SEVERAL OTHER REMODELING PROJECTS. I HAVE SOME STRUCTURAL ISSUES WITH THE HOUSE AND KNOWING THAT THEY WEREN'T ENGINEERS, THEY RECOMMENDED SOMEONE ELSE TO DO THE EVALUATION. THE PERSON THEY SENT WAS VERY THOROUGH AND HELPFUL. OVERALL, I COULDN'T BE HAPPIER WITH HOUSE DOCTORS.

MIKE VECCHIO AND HIS CO-WORKER WERE FRIENDLY AND WORKED HARD. THEY DID A VERY THOROUGH JOB WITH THE POWER WASHING. WHEN EVERYTHING WAS DONE, IT LOOKED LIKE A NEW DECK.

WAS VERY EFFICIENT. WAS WELL PRICED. VERY HELPFUL.

THE ELECTRICIAN SENT WAS ON TIME AND THE WORK WAS PERFORMED TO MY SATISFACTION AT A REASONABLE PRICE. I HAVE HAD VERY GOOD EXPERIENCE WITH THIS COMPANY ON A VARIETY OF WORK PERFORMED AT MY HOUSE OVER A NUMBER OF YEARS.

I USED BOB BEFORE FOR SOME REPAIRS AND ALTHOUGH I THOUGHT THE WORK THEN WAS A BIT HIGH PRICED, HE HAD ADVISED ME TO GET AN ESTIMATE NEXT TIME TO BE AWARE OF THE COST. SO, THIS TIME I ASKED IF MY JOB WAS SOMETHING HE COULD HANDLE; HE AGREED TO LOOK AT IT. HE WAS THERE JUNE 1 AND DISCUSSED A LESS EXTENSIVE WAY TO HANDLE IT RATHER THAN REPLACING ALL THE BOARDS. HE SAID HE COULD USE WOOD PUTTY ON SOME AREAS AND USE A WOOD TRIM STRIP ON THE DORMER, THEN PRIME AND PAINT. HE SOUNDED LIKE IT WOULD NOT BE VERY INVOLVED. I DID NOT HEAR BACK ABOUT THE ESTIMATE, SO ON JUNE 16 I CALLED AGAIN. HE LEFT A PHONE MESSAGE ON JUNE 17, NOW SAYING IT WOULD BE HARD TO GIVE AN ESTIMATE, BECAUSE HE WASN'T SURE 'TIL HE GOT INTO IT, WHAT WAS INVOLVED AND IT WOULD INVOLVE GOING UP ON THE 3RD STORY. HE NEVER MENTIONED EARLIER THAT USING A LADDER WAS A PROBLEM. ALSO HIS ESTIMATE WAS FOR $1,000 WHICH SEEMS HIGH FOR THE AMOUNT OF WORK/MATERIALS INVOLVED. I'M DISAPPOINTED THAT I CANNOT SEEM TO GET A FIRM ESTIMATE FR

HE WAS VERY PROFESSIONAL AND PLEASANT. THE PRICE WASN'T THE LOWEST BUT THE IT WAS WORTH IT DUE TO THE JOB GETTING DONE.

I'M VERY PLEASED. I NEEDED THE WORK DONE QUICKLY, AND IT WAS DONE THE DAY AFTER I CALLED. ALSO, I LIKED THE FACT THAT THE PHONE WAS ANSWERED BY THE OWNER, SO I KNEW RIGHT AWAY THAT THE WORK WOULD BE DONE. THE WORK LOOKS GREAT AND WAS DONE NEATLY.

WE NEEDED PROMPT SERVICE TO ADDRESS CERTAIN REPAIRS - MORTAR/BRICK WORK, CEILING REPAIRS, BASIC PLUMBING, ETC. BOB VECCHIO WAS PROMPT IN HIS RESPONSE TO OUR INQUIRY, GAVE A FAIR ESTIMATE, PERFORMED THE WORK BASED ON OUR DEADLINES AND FOLLOWED UP IMMEDIATELY WHEN THE WORK WAS COMPLETE TO ASSURE IT WAS DONE CORRECTLY.

BOB RESPONDED TO MY INITIAL PHONE CALL WITHIN A COUPLE HOURS, PROVIDED AN ESTIMATE THE NEXT DAY, AND THE WORK WAS COMPLETED JUST TWO DAYS LATER. WE WILL USE THIS COMPANY AGAIN.

OVERALL WE'RE PLEASE WITH THE JOB THAT WAS DONE. THEY WERE LOW COST PROVIDER BUT JOB QUALITY IS OK FOR MONEY SPENT. THEY WERE VERY WILLING TO WORK WITH US.

THEY WERE EASY TO REACH. THEY RETURNED MY CALL THE SAME DAY. THEY CAME TO GIVE AN ESTIMATE A FEW DAYS LATER. ALTHOUGH THE WORK ORDER WAS NOT LARGE THEY WERE ABLE TO GET THE WORK DONE WITH IN A MONTH OF THE INITIAL CALL. MY EXPERIENCE HAS BEEN THE SMALLER THE WORK THE LONGER IT TAKES TO GET THE REPAIR DONE. THE OWNER AND THE WORKER WERE BOTH POLITE AND COURTEOUS. THEIR WORK WAS EXCELLENT. I RECOMMEND THEM FOR ANY SIZE JOB.

WORKERS WERE FRIENDLY, FAST, POLITE AND PERSISTENT ENOUGH TO GET A PERMIT IN UNIVERSITY HEIGHTS. THE HEIGHTS GOVERNMENT WAS VERY PLEASED.

I PROBABLY WOULD HIRE THEM AGAIN BUT WOULD DEFINITELY GET PRICE COMPARISONS FROM OTHER COMPANIES. AS FAR AS THEIR RESPONSIVENESS, THEY WERE VERY GREAT. THEY RESPONDED VERY WELL. AS FAR AS PUNCTUALITY, THEY WERE SUPPOSED TO BE HERE AT NOON AND ARRIVED 20 MINS EARLY. THEY ALSO FINISHED THE JOB IN AND HOUR AND A HALF, WITH TWO MEN, WHICH WAS GREAT. THE ONLY THING I WOULD SUGGEST IS GETTING CREDIT CARD SYSTEM, CURRENTLY THEY ONLY ACCEPT CASH, CHECK, OR MONEY ORDERS.

FIT US IN AS AGREED IN A TIMELY FASHION. SHOWED UP ON TIME, 2 MEN ON FIRST DAY AND 3 ON THE SECOND DAY. DID AN EXCELLENT JOB! CLEANED UP WELL. MOST EXCELLENT PRICE!

THEY DID AN EXCELLENT JOB ALL AROUND. THEY WERE VERY TIMELY, VERY PROFESSIONAL.

THEY WERE VERY COURTEOUS. THEY WERE ALSO VERY THOROUGH, COMPLETE, AND KNOWLEDGEABLE IN THEIR WORK AND IN THEIR COMMUNICATION WITH ME. THEIR WORK ETHIC WAS EXCELLENT. THEY WERE QUITE HONEST AND FAIR. THEY WILL BE DOING MORE WORK FOR ME.

THEY WERE OUT WITHIN 24 HOURS OF MY CALL. ALL OF THE WORK WAS DONE VERY PROFESSIONALLY. THEY CAME OUT EXACTLY WHEN THEY SAID THEY WOULD AND DID NOT LEAVE UNTIL THEY WERE SURE THAT I WAS SATISFIED WITH THEIR WORK.

THE OWNER WAS PROMPT AND COURTEOUS AND THE JOB WAS COMPLETED IN A TIMELY MANNER. BUT THE COST WAS TOO EXPENSIVE FOR THE WORK PERFORMED.

THEY CAME A DAY EARLIER THAN THEY SAID THEY WOULD, WHICH WAS EXCELLENT. I WASN'T HOME SO DON'T KNOW EXACTLY WHAT ALL THEY DID. I ONLY KNOW WHAT MY HUSBAND SAID. I FEEL THAT THEY OVERCHARGED. I THINK $40 TO $50 WOULD'VE BEEN REASONABLE. THEY LOOKED AT 3 GUTTERS AND CLEANED OUT ONE DOWNSPOUT. UNLESS THE PRICE IS NEGOTIABLE, I DOUBT THAT I'D HIRE THEM AGAIN. MY HUSBAND SAID THAT THEY DIDN'T RUN WATER TO SEE IF THE PROBLEM WAS SOLVED. THAT MAY HAVE NOT BEEN NECESSARY DEPENDING ON HOW FAR HE COULD SEE DOWN THE SPOUT.

BOB AND HIS CREW WERE PROFESSIONAL, ACCOMMODATING, FLEXIBLE, AND VERY NICE PEOPLE. PERFORMED VERY NICE WORK. ALSO ABLE DO TO QUITE A VARIETY OF TYPES OF HOUSEHOLD WORK, BOTH INDOOR AND OUTDOOR.

THEY WERE VERY PROMPT AND CAME OUT RIGHT AWAY TO FIX THE PROBLEM. THEY DID A GREAT JOB, HOWEVER, I FELT THEIR PRICE WAS A BIT HIGH.