Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
CATHERINE W.
06/2010
ceramic tile
+ -1 moreThis tile work more or less fell apart with in the first year and has continued since. The foyer and bathroom floor on the first floor are cracking and the grout has been coming out and the tiles are chipping and splitting due to the floor not being level. The bathroom upstairs had the walls, floors and shower completed. The floors and walls are ok - but the shower has been slowly falling apart - the grout falling out....Another company gave me an estimate to repair this work....he told me it was never sealed and done properly. I am sure that is the case with the foyer and downstairs bathroom...
Description of Work: I used Terry's tile back in 2004 when I sent in the report. Since that time - within the first year., my tile in the downstairs bathroom, the front entry tile and the entire shower that Terry installed - started to crimble and crack. the grout keeps chipping out and it is a mess. I tried to contact Terry that next year and off and on for the next year...NO ANSWER. I wrote I called I left messages - to no avail. What ever he did that looked good ~ ended up being a nightmare. this was in every area he did work. I spent a great deal of money for his work and it was not good.
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$12,000
CATHERINE W.
06/2004
ceramic tile, flooring contractor
+ 0 moreTERRY WAS AVAILABLE WHEN I CALLED - HE DID EXTENSIVE WORK IN MY HOME AND WAS ABLE TO WORK AROUND OTHER CONTRACTORS - AND DO AN EXCEPTIONAL JOB!
Description of Work: TRAVERTINE (NATURAL STONE) WAS INSTALLED IN MY FRONT FOYER AND DOWNSTAIRS GUEST BATHROOM. I ALSO HAD CERAMIC TILE INSTALLED IN A 200 SQUARE FOOT BATHROOM - ON THE FLOORS AND 48 INCHES UP THE WALLS. I ALSO HAD COMPLETE A CERAMIC TILE SHOWER INSTALLED. THE DOWNSTAIRS FOYER TILE (TRAVERTINE) WAS PURCHASED BY TERRY THROUGH DAL TILE. THE TILE WAS HEAVILY STAINED AND WAS RETURNED AND REPLACED. (IT IS A NATURAL STONE!) ALTHOUGH I HAD TO WAIT FOR THE NEW STONE, TERRY WAS EXCEPTIONAL ABOUT SCHEDULING AROUND THE DELIVERY OF MY NEW TILE. THE CERAMIC WALL AND SHOWER TILE AS WELL AS THE CERAMIC FLOOR TILE WAS FROM VIRGINIA TILE - TERRY PURCHASED WHAT I CHOSE AND EXTENDED ME HIS CONTRACTOR PRICING. IT WAS AN EXTENSIVE JOB AND THERE WAS MUCH DETAIL IN THE DESIGN..... TERRY COMPLETED THE JOB AND CAME BACK TO REGROUT/FILL IN AREAS IN THE SHOWER AROUND THE HARDWARE. HE CAME BACK TO INSTALL TOWEL RACKS ON THE TILE - (THEY HAD TO BE DRILLED) HE WAS VERY ACCOMADATING DURING THE PROCESS, WHICH WAS
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Yes, I recommend this pro
$5,000
Contact information
13304 GILMORE AVE, Cleveland, OH 44135
Licensing
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Service Categories
Ceramic Tile,
Flooring Sales and Installation
FAQ
TERRY'S TILE is currently rated 3 overall out of 5.
No, TERRY'S TILE does not offer free project estimates.
No, TERRY'S TILE does not offer eco-friendly accreditations.
No, TERRY'S TILE does not offer a senior discount.
No, TERRY'S TILE does not offer emergency services.
No, TERRY'S TILE does not offer warranties.
Contact information
13304 GILMORE AVE, Cleveland, OH 44135