TARGET SECURITY ALARM

Kevin also performed the installation of our system. He arrived on time and worked tirelessly to complete the task. He again explained the operations until we were comfortable. I would not hesitate to recommend this company to anyone. Superior job!

The technician, Mike, appeared promptly at the scheduled time, was very polite and professional. He worked steadily until the work was completed and made sure that I understood how to work the system. His work was neat and he cleaned up after himself. I wish every service person I dealt with was as good as he was. Excellent! Further, the person I dealt with on the phone was helpful, polite. She also was excellent.

I called Target Security on Monday, September 8, 2008 after researching several security companies. I spoke with Michael Neider who provided me with on the spot quotes and discounts. I asked about their installation schedule assuming that I would not be able to get scheduled on my day off which was Tuesday (the next day!) Not only was I able to get the install scheduled for Tuesday, I got my requested time as well. The installer (Rich) came on time and was ready to work. He answered all of my questions and honored our keypad placement requests. He completed the install a few hours later than we were told, but he honored placement requests and add on equipment requests which add to the complexity and time required to complete the job. The work was done professionally and he cleaned up as he completed an area. We really appreciated how the installer treated our home with respect and the pride he took in doing a professional job. Note: The final cost was higher because we added optional equipment as a result of our desire not a sales pitch. In fact, there was never any effort to sell us extras.

From the first inquiry, the staff was professional, efficient and pleasant to work with. Sherry was incredibly helpful in setting up the appointment and explaining in detail what the package included and how the installation would happen. Mike showed up early, cleaned up beautifully, and explained clearly how the system works.

It was great! I called them Saturday afternoon and had my system installed by Thursday, which was at the earliest convenience for me. Price is for installation, and it costs about $40 for monitoring.

We found Target Security Alarm quite flexible when the installer, Rich Horvath, called the day before to confirm our appointment only to learn that we needed him to install that day. Rich adjusted his schedule and came within an hour of the call. He reviewed the existing system which had the appearance of being a handyman special that even used the phone wiring to piggy-back on for the motion detectors. Rich did his best Sherlock Holmes imitation, mapped out everything, and spent more than seven (7) hours installing as the previous owners had not only one but three different systems in the house (after we realized that the phone system went dead once the alarm system went on). When he finished, Rich walked us through the entire system and its challenges (based on our home's design) as well as cleaned up the wires and prior system's debris. In the end, we now have a working system without all the noodles of wires in the basement.

The initial visit was with a salesman who was very sweet, responsive to my phone calls, but a touch inexperienced. Not all figures quoted were accurate, but he went through a professional presentation explaining the Brink's advantage. I got the rest of my information by calling Target directly and was satisfied enough to go with them. The installer was on time, knowledgeable and efficient. He adjusted the range of the motion detector and offered to come back if not sufficient. When it came time to go over the paperwork, he honored the initial price even though the young salesman had the price slightly wrong. The installer was a tad impatient during this portion, however. He spent the time with me I needed to work the basic system and also left me with an owner's manual and a DVD. I recently left town on a vacation and using the mybrinks.com website for vacation notice was a dream. I did discover plaster, cut wire, etc. on my basement floor where he had been working.

Outstanding. I spoke with four different security companies and decided on Target due to price, Angie's reports, and professionalism. The very next day Kevin Seredich, General Manager, came out to my house with an very qualified installer and set up the system and prepared the contracts. The reason for the higher price is that I paid for a year in advance to save a little and cut down on a monthly payment. They did not try to over-sell me, as a matter of fact, they kept me from buying more than I needed. They worked extremely quickly and proficiently in installing the system and Kevin took his time with the contract and explaining the proper set-up and usage of the alarm. I was so impressed with everything I spoke to my neighbor who also had an alarm system installed the next day. I would highly recommend Target Security and the Brinks Home Security System to anyone. We have had the system for two weeks now and it truly gives my family piece of mind.

Very professional installation; cleaned everything up as he went along; came back promptly to adjust motion sensor for 2 cats.

The installer. Mike, actually did the sales presentation as well. There was no high pressure and he was very accommodating. When he cam to do the install, he was here for nearly 4 hours. He did an excellent job and cleaned up after wards. I would highly recommend this company.

I called in the morning, they came out at noon. I highly recommend them!

I compared their products and service with other companies and am convinced that they offer the best deal. Paul Hart was my consultant, and he did a wonderful job explaining the system. He could've taken advantage of me because I had just experienced a break-in, but he never pressured me. He explained what they had to offer and let me make the decisions. I highly recommend this company.

Overall, our experience was good. The sales representative, Paul Hart, was knowledgeable and easy to deal with. Nothing high-pressure about his sales technique, which was nice. Also, after comparing Target to other companies with similar Angie's List ratings, they had the best price for the service. Installation went smoothly. It took less than three hours, but the installers left a nice size mess, and the master control box installed in the basement is not level (very annoying). We left them alone to do the work, but now wish we had paid more attention.

MY HOUSE WAS BROKEN INTO WHILE I WAS GONE OVERNIGHT. I CALLED TARGET THAT VERY AFTERNOON (A SATURDAY) AND SPOKE WITH AMY WHO SAID SHE WOULD LOCATE ONE OF THEIR CONSULTANTS AND HAVE THEM CALL ME. CONSULTANT PAUL HART (WHO WAS ON VACATION AT THE TIME) CALLED BACK WITHIN TWO HOURS AND CAME OUT THAT EVENING. HE SPENT TWO HOURS DISCUSSING SYSTEM OPTIONS AND INSTALLMENT OPTIONS THAT WOULD BEST SUIT MY NEEDS. HE WAS EXTREMELY KNOWLEDGEABLE, PLEASANT AND SYMPATHETIC TO MY SITUATION AND ARRANGED FOR THE SYSTEM TO BE INSTALLED THE FOLLOWING TUESDAY. MATT, THE INSTALLER, WAS PROMPT, COURTEOUS AND PROFESSIONAL, AND DID NOT MIND MY DOG BEING IN THE HOUSE WHILE HE WAS DOING THE INSTALLATION. WITH TAX AND THE FIRST MONTH'S MONITORING FEE THE COST WAS $835.00. THERE WAS NEVER ANY PRESSURE TO PURCHASE THE SYSTEM OR TO PURCHASE ADDITIONAL DEVICES. OVERALL I HAD A MOST PLEASANT EXPERIENCE AND WOULD RECOMMEND THIS COMPANY TO ANYONE WHO IS IN NEED OF AN ALARM SYSTEM. THANK YOU.

DREW H. HAD A GREAT PRESENTATION AND EXPLAINED EVERYTHING THOROUGHLY. HE MET WITH US IN THE EVENING TO ACCOMMODATE OUR SCHEDULE AND SCHEDULED THE INSTALLATION ON A SATURDAY. THEY TOOK SPECIAL CARE IN HARDWIRING ALL THE COMPONENTS AND WERE NEAT. THEY WERE VERY QUICK TO RETURN TO MAKE AN ADJUSTMENT TO ONE OF THE SENSORS THAT WAS BEING TRIPPED BY THE METAL DOOR OF OUR MAILSLOT. THEY DO A GREAT JOB AND HAVE A GREAT PRODUCT. I WOULD RECOMMEND THEM AGAIN.

THE SALES REP, MATT, THAT CAME OUT TO MY HOME WAS VERY FRIENDLY AND HELPFUL. THE COMPANY IS A BRINKS AUTHORIZED DEALER. MY SYSTEM WAS INSTALLED BY A GENTLEMAN NAMED KEVIN. HE WAS VERY FRIENDLY, AND DID AN EXCEPTIONAL JOB WITH THE INSTALLATION AND CLEAN UP. THE COMPANY DID NOT USE PRESSURE TACTICS, AS OTHER COMPANIES, TRYING TO GET YOU TO SIGN A CONTRACT OR PURCHASE ADDITIONAL EQUIPMENT THAT WASN'T NECESSARY. ALSO, THEIR PRICES WERE REASONABLE AND LESS COSTLY THAN THEIR COMPETITORS.

I WOULD HIGHLY RECOMMEND THIS COMPANY. WE WERE IN IMMEDIATE NEED AND HAD TO HAVE THE SYSTEM IN AND OPERATING WITHIN ONE WEEK. I FIRST SPOKE WITH AMY WHO ANSWERED ALL MY QUESTIONS AND SET UP AN APPOINTMENT WITHIN 48 HRS. SHE WAS VERY PERSONABLE AND PROFESSIONAL. THEN DREW, THEIR SALESMAN, CAME OUT. HE WAS VERY KNOWLEDGEABLE. THEY HAD EVERYTHING WE NEEDED. WE SET UP OUR BRINKS INSTALL WITHIN A FEW DAYS. THEY ACCOMMODATED OUR SCHEDULE. AFTER THE INSTALL WE HAD A FEW ''CUSTOMER CAUSED'' PROBLEMS AND TARGET CAME OUT IMMEDIATELY TO HELP US WITH IT. THEY MADE SEVERAL RETURN TRIPS TO HELP US AND ALSO CAME BACK OUT TO INSTALL SOME ADDITIONS WE DECIDED WE WANTED AFTER THE FACT, ALL WITHIN OUR ONE WEEK DEADLINE. WE ORIGINALLY HAD [ANOTHER COMPANY] FOR 7 YEARS AND [THEIR] CUSTOMER SERVICE WAS TERRIBLE. ANYONE CAN SELL YOU A SYSTEM. BUT CUSTOMER SERVICE AFTERWARDS IS THE MOST IMPORTANT. I CAN'T PRAISE TARGET SECURITY ENOUGH AND RECOMMEND THEM TO EVERYONE. THANKS TO AMY AND DREW AND THE SERVICEMEN.

I HIGHLY RECOMMEND TARGET SECURITY ALARM, THEY ARE AN AUTHORIZED BRINKS HOME SECURITY DEALER. DREW HUTZEL WAS VERY INFORMATIVE AND HIS PRESENTATION ON THE HOME SECURITY SYSTEM WAS EXCELLENT. HIS PRESENTATION WAS SO GOOD THAT MY TWO NEIGHBORS ALONG WITH MYSELF SIGNED UP. CHUCK, THE TECHNICIAN, WHO INSTALLED THE SYSTEM WAS VERY PLEASANT AND PROFESSIONAL. AFTER TOURING MY HOME HE SUGGESTED THE SETUP THAT WOULD BEST BENEFIT MY NEEDS. AFTER THE SYSTEM WAS INSTALLED, HE GAVE INSTRUCTIONS, ANSWERED QUESTIONS AND MADE SURE THAT I UNDERSTOOD HOW TO OPERATE MY SYSTEM. HE ALSO CLEANED UP AFTER THE JOB WAS DONE. KEVIN SEREDICH, THE GENERAL MANAGER, CAME OUT DURING THE INSTALLATION AND ANSWERED QUESTIONS. I HAD ALARM COMPANY AT MY HOME FOR A PRESENTATION. THE PRICE WAS $300.00 MORE THAN BRINKS AND THE HOME PRESENTATION WAS BELOW AVERAGE. BRINKS HAD MORE TO OFFER WITH PRICES THAT ARE AFFORDABLE. I HIGHLY RECOMMEND TARGET SECURITY ALARM.

I WENT WITH THE BASIC ALARM SYSTEM, BUT BRINKS OFFERED MANY OPTIONS TO CHOOSE FROM WHICH INCLUDED WINDOW SENSORS, SMOKE DETECTORS, CARBON MONOXIDE DETECTORS, GLASS BREAK DETECTORS, SECURITY SURVEILLANCE CAMERAS, AND RECORDERS. BEFORE CHOOSING BRINKS I CALLED ONE COMPANY WHICH QUOTED ME AT $374.00 AND ANOTHER WHICH QUOTED ME AT $500.00. BOTH OFFERING ONE LESS KEYPAD AND ONE LESS DOOR SENSOR AS PART OF THEIR BASIC PACKAGE. THE INSTALLER WAS NEAT, PROFESSIONAL AND EVEN CLEANED UP AFTER HIMSELF. AFTER MUCH RESEARCH AND DELIBERATION REGARDING THE PURCHASE OF A HOME SECURITY SYSTEM I CAN HONESTLY SAY THAT I AM SORRY I DIDN'T GET ONE SOONER, THE PIECE OF MIND IT OFFERS IS WELL WORTH IT.