SPEED EXTERMINATING CO

Very pleasant person, knowledgeable etc., professional.

They showed up the same day I called and placed the poison throughout the house. On the return visit, placed additional bait to insure problem was resolved.

They were responsive. Their 90 day warranty is re-do if something didn't go quite right.

I was very pleased the way I was treated as a customer of this company. Both of the company employees I talked to were professional, courteous and helpful. I had never had to contract for this kind of service before so I did not know what to expect. I would definitely use Speed Exterminating again.

I thought I had termites. Jim, Speed's termite expert, looked at the problem areas and diagnosed damp rot - not termites! He said the insects I was seeing in the room directly above were pavement ants. He did not charge me for the visit, making me one happy customer. (I've used Speed before, and they are always great.)

Excellent company and representatives!! Couldn't have asked for a more thorough and professional experience. They were very prompt and friendly. The representative that showed up explained everything he was doing and what he found. They were even cautious with having children in the house with placing traps for mice. To my surprise, their price included a return trip within 10 days to check traps and place new ones and includes a 90 day guarantee on their work. I would use them again in a flash.

TWO APPOINTMENTS WERE SET FOR ARRIVAL DURING A TWO HOUR TIME SPAN, AND DAVE ARRIVED ON TIME FOR BOTH. I UNDERSTOOD FROM THE FIRST PHONE CALL THAT THE PROBLEM WOULD NOT BE COMPLETELY ELIMINATED BY DAVE'S VISITS, BUT THAT HE WOULD TRY TO DETERMINE WHERE THE MICE MIGHT BE COMING IN, WHICH HE DID. THE AMOUNT QUOTED ABOVE INCLUDES THE TAX AND WAS A SPECIAL, WHICH I APPRECIATED.

VERY SATISFIED. THEY WERE VERY HONEST ON THE PHONE WHEN I CALLED ABOUT THE TIMING IT WOULD TAKE TO GET A TECHNICIAN OUT. THE TECHNICIAN SPRAYED WHERE THE BEES NEST WAS, THEN SPRAYED ALL AROUND THE PERIMETER OF THE HOUSE AND ANYWHERE HE THOUGHT A BEE'S NEST COULD BE. HE CLIMBED ON TO MY ROOF TO MAKE SURE HE SPRAYED ALL OF THE EAVES. HE WAS VERY PROFESSIONAL AND COURTEOUS AND EXPLAINED TO ME THE WARRANTY AND HOW I SHOULD CHECK TO MAKE SURE THE BEES WERE GONE.

THE EXTERMINATOR WAS ON TIME AND VERY PERSONABLE.

ANSWERED QUESTIONS SATISFACTORY. PRICED A BIT STEEP.

THEY WERE VERY GOOD AND VERY PROFESSIONAL.

BILL WAS OVER TO THE HOUSE AT ABOUT 9:30 AM. HE QUICKLY SAW THAT MY PROBLEM WAS A CARPENTER BEE. BILL GOT OUT HIS EQUIPMENT, DESTROYED THE BEE, AND CHECKED THE REST OF THE HOUSE FOR ANY OTHER PROBLEMS. HE DIDN'T FIND ANY. THE SERVICE WAS QUICK and EFFICIENT. HE WAS DONE IN LESS THAN 30 MINUTES.

WONDERFUL! FOR THE SECOND YEAR I FORGOT TO SHUT MY SLIDING GLASS DOORS IN MY SUN ROOM, BUT THE TECH'S. DID IT FOR ME! HOW THOUGHTFUL OF THEM. IT'S BEEN A "STING- FREE SUMMER" SO FAR!

I CALLED PRIOR TO GOING TO THE OFFICE TO TELL OF MY PROBLEM AND ASKED IF THEY HAD EXTERMINATION PRODUCTS I COULD BUY AND APPLY MYSELF. THE WOMAN DID NOT PRESSURE ME TO HAVE ONE OF THEIR EXTERMINATORS COME TO TAKE A LOOK AND GAVE ME A PRICE RANGE OF THEIR PRODUCTS I COULD PURCHASE. I WENT TO THEIR OFFICE AND WAS GREETED BY THE SAME FRIENDLY WOMAN I HAD SPOKEN WITH ON THE PHONE. SHE TOOK A SAMPLE OF THE ANTS AND DETERMINED THEY WERE PAVEMENT ANTS. SHE TOLD ME A BIT ABOUT PAVEMENT ANTS AND ALSO GAVE ME A PRINTOUT ABOUT THIS SPECIES. THEN SHE RECOMMENDED A PRODUCT TO USE AND GAVE ME VERBAL INSTRUCTIONS HOW TO USE IT SAFELY (ESPECIALLY SINCE I HAVE PETS). I BOUGHT THE PRODUCT AND THOUGHT THE PRICE WAS REASONABLE. VERY FRIENDLY, RECOMMEND TO OTHERS. SOME OF MY EXPERIENCE IS NOT APPLICABLE SINCE THEY DID NOT PERFORM WORK, BUT WOULD HIRE THEM IF I WOULD NEED FURTHER EXTERMINATION SERVICES.

I CALLED EARLIER TODAY AND I THINK WITHIN AN HOUR OR SO A TECHNICIAN WAS HERE. HE LOCATED THE NEST AND TOOK IT OUT VERY QUICKLY. VERY EFFICIENT AND POLITE.

VERY NICE MAN WHO WAS OBVIOUSLY AN EXPERT IN THE FIELD.

THE GENTLEMAN WHO CAME OUT EXPLAINED THAT I PROBABLY DIDN'T NEED THE ENTIRE TREATMENT THAT WAS SUGGESTED WHEN I PHONED TO SET UP AN APPOINTMENT. HE SUGGESTED AN EXTERIOR-ONLY TREATMENT AND CHARGED ME ABOUT $60 LESS THAN THE ORIGINAL QUOTE!

BRYAN WAS ON TIME AND POLITE. HE WAS EFFICIENT, BUT I WOULD HAVE LIKED A LITTLE MORE INFORMATION AS TO WHERE EXACTLY HE WOULD SPRAY AND HOW TO PREVENT THE INSECTS FROM RETURNING OR WHERE THEY MIGHT BE NESTING. I WAS TRYING TO KEEP AN INFANT, TODDLER, AND CAT UPSTAIRS AWAY FROM THE SPRAY, SO WE COULD NOT GET INTO LENGTHY EXPLANATIONS. PRICE SEEMED REASONABLE AND HE DID NOT TRY TO SELL ME OTHER SERVICES OR PRODUCTS. I WOULD USE SPEED AGAIN, ALTHOUGH HOPEFULLY I WON'T NEED TO.

WE HAD CALLED APRIL 6TH BECAUSE OF TINY ''PAVEMENT ANTS'' IN OUR KITCHEN. SPEED WAS VERY BUSY AND COULDN'T SCHEDULE US UNTIL APRIL 18TH. WE CHOSE TO WAIT BECAUSE OF THEIR EXCELLENT REVIEWS. OF COURSE, WHEN THE ANTS HEARD WE WERE HIRING AN EXTERMINATOR, THEY LEFT TOWN. WE CALLED SPEED AND EXPLAINED AND WE ASKED TO KEEP THE APPOINTMENT TO HAVE SOMEONE INSPECT OUR HOME. WE EXPECTED TO PAY FOR IT AND FIGURED IT WOULD BE A GOOD PREVENTATIVE MEASURE. ON APRIL 18TH, BILL SHOWED UP ON SCHEDULE. HE MADE A THOROUGH INSPECTION BUT DIDN'T FIND ANTS OR ANY ACTIVE SIGNS OF ANTS. WHEN HE FINISHED I ASKED HOW MUCH WE OWED AND HE DECLINED PAYMENT. WE WILL CERTAINLY CALL SPEED IN THE FUTURE AND RECOMMEND THEM TO OUR FRIENDS.

EXTREMELY PLEASED; THIS IS THE ONLY COMPANY I WILL USE.

I FOUND THE TECHNICIAN TO BE COURTEOUS, KNOWLEDGEABLE AND EFFICIENT.

THE PERSON THAT ANSWERED THE PHONE AT SPEED WAS PROFESSIONAL, HELPFUL AND HONEST. I CALLED SPEED BASED ON THEIR HIGH ANGIE'S LIST RATING. WE HAVE A CARPENTER ANT INFESTATION IN OUR NEWLY PURCHASED HOME AND OUR LONG TIME EXTERMINATOR SEEMS UNABLE TO ELIMINATE THEM. SPEED TOLD ME THAT CARPENTER ANTS ARE EXTREMELY DIFFICULT TO EXTERMINATE, IF YOU CANNOT FIND THRASS (TELLTALE SAWDUST, WHICH WE CANNOT FIND). SPEED'S REP CONFIRMED THAT OUR CURRENT EXTERMINATOR HAS A)BEEN CORRECT ABOUT THE DIFFICULTY IN RESOLVING THE PROBLEM AND B) DONE EVERYTHING RIGHT. SHE TOOK THE TIME TO REVIEW, STEP BY STEP, THE EFFORT MADE BY OUR CURRENT EXTERMINATOR AND SHE CONFIRMED THAT THEY ARE PROBABLY DOING A GOOD JOB. I APPRECIATED HER HONEST APPRAISAL; HAD SHE JUST WANTED TO SELL ME, SHE COULD HAVE PROMISED ME THAT SPEED COULD DO BETTER AND I WOULD HAVE BELIEVED THAT TOO. I APPLAUD SPEED FOR THEIR INTEGRITY AND HELPFULNESS TO A STRANGER ON THE PHONE. KEEP UP THE GOOD WORK!

THE SERVICEMAN WAS EXTREMELY THOROUGH AND VERY PROFESSIONAL. THEY WERE VERY KNOWLEDGEABLE ON HOW TO DEAL WITH THE PROBLEM. I WOULD HIGHLY RECOMMEND THEM TO ANYONE.

I CALL SPEED EXTERMINATION ON A STORMY SATURDAY JUST TWO HOURS BEFORE CLOSING TIME. BECAUSE OF THE SNOW STORM THEY HAD TO CLOSE EARLIER. HOWEVER THE YOUNG RECEPTIONIST WAS MORE THAN WILLING TO HELP US OUT. WHEN SHE REALIZED THAT SHE WOULD NOT BE ABLE TO SEND A TECHNICIAN TO TAKE CARE OF OUR PROBLEM IN A TIMELY MATTER; SHE OFFERED US TO BUY THE PROFESSIONAL STRENGTH PRODUCT SO THAT WE COULD AT LEAST START APPLYING IT OURSELVES. WE APPRECIATED THE FACT THAT SHE TOOK THE INITIATIVE TO SUGGEST AN ALTERNATE SOLUTION TO OUR PROBLEM WHEN HER COMPANY COULD NOT PROVIDE US IN A TIMELY MATTER.

NICK WAS VERY PLEASANT, INFORMATIVE, AND DID A GREAT JOB.