Smooth Door

Garage door had cracked in several places and was laboring to open and close. Made a lot of noise. I called Mick at 9:30 in the morning, he was out before noon, and completed the servce the same day. This man knows garage doors. He answered questions, was straight forward, gave me alternatives to save money, and took time to explain maintenance going forward. Door now opens and closes as smoothly as the company name with no noise. Highly recommend!

SMOOTH DOOR always seemed like were in a hurry. he was impatient when explaining things to me. he was rude and patronized me. he was not willing to fix his mistakes. i will not use him in the future.

the repairman was punctual and did a good job he literally had to replace some wood that held the garage door opener in place he was thorough our garage door is the original door and weighs like a ton we had a little problem with it a couple of months after and had to go through angies list to contact him but it was a simple problem with keeping the door pulleys lubricated he came out and did this and we have had no problem for months now and the door even worked wonderfully through this brutal winter i would definitely stick with him he seemed honest and took pride in his work

Gave me good, honest advice about what was worth doing on this garage. We needed the door to be functional, but we do not want to spend a lot of money as the garage will need to be replaced sooner than later anyway.

We called Smooth Door yesterday afternoon and arranged for an early appointment today. The service man came out as scheduled, assessed what was needed and fixed it within 30 minutes.

Mick came out that very day, would have repaired immediately but husband had to remove objects he had stored up against one side of door. He returned the next day and had the repair finished in less than an hour. The day before he gave an estimate of 85.00 and that what I paid. Very professional and prompt.

He called me back after I called him because one of his appointments was in my area. He came right away. That was good. He was very professional. He pointed out to me everything that he would have to do and the things that needed to be doe and how he would do it. My garage was old and it never had an opener before. He was very good. He left me with a written quote and the name of the garage door opener that he was going to use plus a sheet that gave me details about that opener. I did not use him, though.

fine. prompt response to initial contact. furnished info on new doors. completed work as scheduled. everything has worked well ever since.

They first gave an estimate and then installed the door quickly and efficiently.

They did a good job. We had a very drafty front door and we no longer have problems with that. They were on time and they cleaned up very well after themselves.

Mark was there when he said he would be, gave a fair estimate, installed the panel professionally, took away the old one, gave us help in choosing, primer and paint and did it all at at fair price. I would recommend Smooth to anyone having garage door issues. They likewise replaced garage door cables.

My garage door spring broke and I couldn't get my door up. I called on Sat. and was told he couldn't come until Monday. I said I had an appointment at 8:00 AM, he was willing to come between 6:30-7. He called on Sunday, said he had a few emergency jobs in the area, could he stop by. He was polite, very efficient and was done within the hour. He gave me the cost before he fixed it. I was thrilled to have my car back!

came out promptly to do estimate and recommended a new door and opener. gave us the estimate later the same day. they made good suggestions saying that they could order a door to match the color of the door we were removing and put in windows like the old door. showed us pictures of the door they were talking about which was very helpful. also told us that an insulated door was just a bit more and so we decided to go with that. installers were also prompt and did a good job. a few loose bolts and nails left behind but overall, they cleaned up pretty well. Responsive when I asked for a detailed receipt so we could claim the tax credit for the door. Much better experience with this smaller operation than the bigger places that never got back to us with an estimate after coming out.

They have serviced this garage for years. They are right in my neighborhood and respond promptly. They?re very reasonably priced, reliable and do good work. I would rate them highly and would continue to use them in the future.

Irionically, after returning from Lowes with paint for our old and weatherworn garage door, we noticed that something was wrong. It looked like our door had seen it's day. I was concerned because a new door really wasn't in the budget at this time. I called Smooth Door and the person said someone would be out between 9 and 11 am the next day. Well, there was a knock at the door at 8:45 am, and a very pleasant, professional, and down to earth gentleman took a look at the door and quoted 110.00 to fix it and that he'd be done pretty quickly. No need to replace the door, a coat of paint would be ok. It's a big wooden door and would be a fortune to replace, if we wanted the same thing. As he was working, I asked if he could replace the old and decrepit weatherstrip on the bottom, and he said sure.....He quoted me an extra 65.00, which, while seemed kind of steep, didn't bother me in the least, because I knew if I went to Lowes and bought it, it would just sit in my garage for about 6 months before I got it put up! So, all done in about 40 minutes, no bother and for under 200 dollars! Woohoo! I asked him if there were probs after he left would he honor them. He said all his parts were guaranteed, but to understand that the door is old and problems can happen. he would be happy to honor his work, or fix anything else that comes up. Very forthright, understandable and professional. Thanks for making it so easy and allowing me to go back to my long awaited vacation! Great Job!

Their response is excellent depending on the problem. If emergent, they have responded within 24 hrs, many times the same day. If not urgent, they arrive when they say they will, give me a cost before performing the work, which they do then and there. I don't look around anymore, I just call them.

They did what needed to be done and did it well.

They were excellent all the way around.

I couldn't have been more pleased. From my initial call (which was reponded to in less than an hour as were all of the calls I made to the company), to the estimates which were reasonable and were the price that was charged. He arrived at exactly the time he said he would, was very personable and explained exactly what he was going to do and why he needed to do it, and actually gave me suggestions to make the job less expensive. The work was completed in the time frames that he told me and he was very neat and cleaned up everything in my garage. I initially was only going to get a new door, but I was so pleased with the service, I went ahead and replaced the opener also. I have had the new door and opener for almost 5 months now and they work wonderfully. I am confident that if I had a problem, Smooth Door would respond quickly to help me. I would and have recommended him to my friends.

Just great. I have an elderly electronic door opening system. I called to have it oiled and the chain checked and tightened. I called Tues, they came the next day. Great job.

He had fixed door well years ago and left a sticker. one of the old springs finally broke and a cable snapped. i called him in the morning and he fixed it the same day. Beautiful job.

I have used and recommended Smooth Door to many homeowners over the last 10 years and each and everyone has also been extremly please by the service. I just had the garage door opener replaced at my Westlake residence and the service is what I expected. Good price, good quality material, friendly service

Very professional work. This is the second time I have used this company and I'm just as satisfied this time as I was the first time he was called to repair the remote control system.

Great people were nice they got the job done no muss no fuss

Called me within 10 minutes of me calling him. He was ten minutes early for the appointment. He asked what the problem was when he got here, and he said that the ends to the transmitter were probably dirty. He cleaned the contacts to the service transmitter, and now it works perfectly. He only charged us for the service call. Overall, the service was terrific.