Smooth Door

I'M THRILLED. SMOOTH DOOR CAME TO MY HOME WITHIN THREE HOURS AFTER I PHONED THEM TO REQUEST AN ESTIMATE ON REPAIRING MY GARAGE DOOR AND ELECTRIC DOOR OPENER. THE REPRESENTATIVE GAVE ME A QUICK QUOTE, WHICH HE WAS PREPARED TO PUT IN WRITING. HE SAID HE COULD DO THE JOB RIGHT AWAY, STARTING THAT MINUTE. THE ESTIMATE WAS SO REASONABLE, AND THE REPRESENTATIVE SO PROFESSIONAL AND COURTEOUS, THAT I GAVE HIM AN IMMEDIATE GO-AHEAD. HE FINISHED THE JOB WITHIN AN HOUR AND THE DOOR (WHICH IS PROBABLY OVER 50 YEARS OLD) NOW WORKS LIKE NEW. I ONLY WISH SMOOTH DID MORE THAN SIMPLY DOORS, BECAUSE I'D LIKE TO HIRE THEM FOR OTHER JOBS AROUND THE HOUSE.

EXTREMELY PLEASED WITH SERVICE. I CALLED SMOOTH DOOR ON MONDAY, THEY WERE OUT TO GIVE ME AN ESTIMATE ON THURSDAY, AND REPAIRED THE DOOR BY THE FOLLOWING MONDAY. IT WOULD HAVE BEEN SOONER BUT MY SCHEDULE LIMITED WHEN THEY COULD COME. THE DOOR WORKS BETTER AND RUNS SMOOTHER THAN IT EVER HAS. I GOT AN ESTIMATE FROM BOTH SMOOTH DOOR AND ANOTHER COMPANY. BOTH GAVE THE SAME ESTIMATE FOR REPAIRING THE SPRINGS, BUT THE OTHER COMPANY SAID THEY WOULDN'T BE ABLE TO GET THE BELT FOR THE GARAGE DOOR MOTOR BECAUSE THE UNIT WAS SO OLD, SO I WOULD HAVE TO BUY A NEW GARAGES DOOR OPENER = ADDITIONAL $350. SMOOTH DOOR NEVER EVEN SUGGESTED GETTING A NEW GARAGE DOOR OPENER. THEY ALSO GAVE ME A $10 DISCOUNT FOR ANGIES LIST. THE ONLY NEGATIVE WAS THE WOMAN WHO ANSWERED THE PHONE WAS NOT VERY PROFESSIONAL OR FRIENDLY, BUT MIKE WAS BOTH PROFESSIONAL, FRIENDLY, AND HONEST WHEN HE CAME TO DO THE WORK. I HIGHLY RECOMMEND SMOOTH DOOR.

I WAS VERY HAPPY WITH THEIR RESPONSE. I CALLED IN THE MORNING AND THEY RETURNED MY PHONE CALL WITHIN THREE HOURS AND WERE ABLE TO COME TO MY HOUSE THAT DAY AND DO THE WORK. I WAS ALSO VERY HAPPY WITH THEIR LEVEL OF PROFESSIONALISM, THEY RECOMMENDED THAT I TRY A LESS AGGRESSIVE ''FIX'' BEFORE EMBARKING ON THE AGRESSIVE REPAIR OF REPLACING THE DOOR AND THE TRACKING SYSTEM. AS IT TURNS OUT, THE ''FIX'' WORKED !!

WE CALLED BECAUSE OUR GARAGE DOOR WOULD NOT OPEN AND ONE CAR WAS TRAPPED INSIDE. SMOOTH DOOR WAS THE ONLY COMPANY THAT WAS ABLE TO ARRIVE THAT MORNING. THEY INFORMED US THAT 1 SPRING HAD BROKEN, AND THAT THE OTHER ONE WAS LIKELY TO BREAK SOON AS WELL. THEY WERE PROMPT AND FRIENDLY. MY ONLY COMPLAINT IS THAT THEY LEFT THE OLD SPRINGS IN OUR GARAGE, BUT THAT IS A SMALL MATTER. GREAT JOB!

OVERALL A VERY GOOD EXPERIENCE. HAD NO OTHER ESTIMATES SO COULDN'T COMPARE PRICE, BUT WAS SATISFIED IT WAS FAIR.

MICK WAS VERY PROFESSIONAL, COURTEOUS AND PROMPT. PRICE WAS GOOD AND THEY HONORED ANGIE'S LIST DISCOUNT (GAVE ME CHOICE OF DISCOUNT OR INSTALL KEYPAD ON GARAGE FOR FREE.) THEY WERE ABLE TO DO THE WORK WHEN WE NEEDED IT. WE DIDN'T HAVE TO BE HOME FOR THEM, AND THEY DIDN'T TRY TO COLLECT ANY MONEY UNTIL THEY WERE SURE WE WERE SATISFIED.

MICK MADE IT EASY FOR ME. HE RESPONDED PROMPTLY, LEFT ME A QUOTE, GAVE ME HIS CELL AND EXPLAINED AND ANSWERED MY QUESTIONS. QUOTE WAS COMPETITIVE. HE DID THE WORK WHEN PROMISED AND LEFT NO MESS. GOTTA LOVE IT.

MARK TOOK GOOD CARE OF ME. HE IDENTIFIED AND FIXED THE PROBLEM IN ABOUT 20 MINUTES. HE HAD THE NEEDED PARTS WITH HIM. I'M A REPEAT CUSTOMER AND AM HAPPY TO RECOMMEND THIS BUSINESS.

THEY WERE VERY PROMPT AND EASY TO WORK OUT TIME FOR REPAIRS.

IMMEDIATE RESPONSE TO REQUEST FOR QUOTE, QUOTE AT BOTTOM OF RANGE OF OTHER QUOTES RECEIVED, SCHEDULED WORK QUICKLY, AND WORKED INDEPENDENTLY, I DIDN'T HAVE TO BE HOME. GREAT JOB WITH THE DOOR AND FRAME! COLLECTED PAYMENT ONLY AFTER WORK WAS COMPLETED.

WE DISCOVERED THE INTERIOR LAYER OF THE DOOR WAS CARDBOARD FOR ONE OF THE COMPANIES WE CALLED, THE DOORS SMOOTH DOOR USES IS ALL METAL AT A COMPARABLE PRICE. IT LOOKS GREAT AND WORKED TO OUR SPECIFICATIONS WHICH INCLUDED MODIFICATIONS REGARDING WINDOW PLACEMENTS. GREAT WORK, DOOR LOOKS GREAT, GREAT QUALITY WORK, PROFESSIONAL AND ON TIME.

THEY WERE RIGHT ON TIME AND CALLED TO LET ME KNOW THEY WERE COMING. THEY STUCK TO THEIR QUOTE. DID AN EXCELLENT.

PRICE WAS RIGHT. GENTLEMAN WHO CAME WAS PROMPT, POLITE, AND EFFICIENT. DID WHAT HE WAS SUPPOSED TO DO. IF YOU WOULD LIKE CLEAN-UP, I WOULD ASK.

THEY MET ME AT EXACTLY 9:30 LIKE THEY SAID THEY WOULD. HE WAS ABLE TO COME THE NEXT DAY AND REPLACED THE MECHANISM. GREAT CLEAN UP (COULDN'T TELL HE WAS HERE) AND HE LEFT THE BILL IN MY MAIL BOX. HE WAS VERY PROFESSIONAL AND THE DOOR IS WORKING FINE.

OVERALL I WAS VERY PLEASED WITH THEIR SERVICE. THEY CAME TO DO THE REPAIR AT THE TIME WE HAD PREARRANGED. AS I COULD NOT BE HOME THAT DAY, I WAS GIVEN AN ESTIMATE BY PHONE, AGREED TO HAVE THEM DO THE WORK, INSPECTED IT WHEN I CAME HOME, AND MAILED A CHECK THE NEXT DAY. I WOULD CERTAINLY HIRE THIS COMPANY AGAIN.

WAS PROMPT AND POLITE. REASONABLY PRICED.

WAS ABLE AND WILLING TO COME OUT THE SAME DAY SO I COULD GET MY CAR OUR FOR A DOCTOR APPOINTMENT. ANOTHER COMPANY COULD NOT COME FOR TWO DAYS.

I APPRECIATED MITCH'S SAME DAY SERVICE.

WOW! CALLED AND COME OUT 1.5 HOURS LATER AND FIXED THE DOOR!

I LEFT MY GARAGE DOOR OPENED AND SOMEONE HAD LOCKED IT UP THINKING THEY WERE DOING ME A FAVOR, SO HE CAME OUT TO A LOCKED DOOR INITIALLY, HE HAD TO COME BACK AND DIDNT CHARGE ME ANY ADDITIONAL FEES FOR THAT. I WILL USE HIM AGAIN.

MARK NICOL CAME WHEN HE SAID HE WAS GOING TO COME. HE WAS HERE FOR A VERY SHORT TIME AND REPAIR THE PROBLEM.

THIS JOB WENT SMOOTHLY FROM THE FIRST PHONE CALL TO COMPLETION. WE WOULD CALL THEM AGAIN.

HE CAME RIGHT OUT WITHIN THE HOUR. GREAT SERVICE!

VERY EFFICIENT, GOOD SERVICE, DID A GREAT JOB EXPLAINING THE FEATURES AND OPERATION OF THE SYSTEM.

COMPANY LUBRICATED GARAGE DOOR AND ROLLERS AS WELL.