Smooth Door

They were very good. I would use them again.

Excellent service and reasonable price. They responded quickly to my request for a quote. My door is an odd size, so it had to be ordered. It was delivered when promised. Installers were prompt, polite and cleaned up the area nicely.

Called at 8:30am. By 10:30am, the job was finished.

Overall, he said what he was going to do and he did it. He was here for 50 minutes and charged $230; $46 per 10 minutes sounds rather expensive to me to remove screws and replace them. When I reacted to the cost of his services, he explained that he also had to replace the rollers because they were plastic. Having been to the garage to access the situation, I knew that the rollers were metal (and I still have 2 of the original metal rollers). I resent his lying.

This poor experience does not fit the excellent reviews at all. I called for an appointment to look at the garage door as it was sticking and had other minor problems. I was told he didn't come late afternoons (strange), but would call when he was in the area and come over. Never heard a thing. This company is in the same city I am! I found this to obviously be poor business practice. The work was done by another company.

Our door was operating and the Craftsmen opener was relatively new, but the wooden door itself was beginning to fall apart at the bottom panels, so before it broke down we decided to replace it entirely. Mick showed up with brochures of two Anderson doors, one insulated, the other not. He inspected the entire system and recommended that only the door and tracks, spring be replaced (the opener was fine). He gave us a price of $700 for the best door, plus $35 for old door disposal. We agreed. As an afterthought I asked if he'd offer a discount for Angie's List? He agreed to a $20 discount. He did request that we pay by check, not credit card (keeps down overhead). Agreed. Two men arrived Monday am by 10:00 with the door and started installation. They found they were missing a part and both left to pick this up. On return they completed the work and told us what to use to maintain the door (WD40 spray, not the white grease). Done in two hours. Mick called later. We sent check.

I called at 9:00 this morning and it's now 11:30 and my door is fixed and working great! Friendly, professional, and prompt service.

From the receptionist to the installer they were very courteous. Over all I was extremely satisfied.

Great! I called, the woman took my name/number. Mark called back and then he came over about 15 minutes later, gave an estimate that was in line with others I'd already gotten, did the work, and he's gone less than an hour later and my garage door works again. They also gave me $10 off the original quoted estimate of $195 for being an Angie's List member.

They are very prompt. They honored they Angie's List discount.

I was barely able to force my manual garage door open in the morning. I left it open and after getting to the office got Smooth Door's name from your list. Within 2 hours, Mick called me from my driveway with a quote. I approved it and the work was done immediately. Door works better now than it has ever worked in the 30 years that we have owned the house. Responsiveness, price and quality of the work could not have been better.

Returned my call within 2 hours. Serviced performed next day. Phoned before arriving. Very courteous and professional. Worked quickly. Door works great and I will call him again.

Came when arranged, did a good job speedily and was very pleasant.

Mick came right away to give us an estimate. His estimate was very thorough and he made sure I understood all the different possible cost variations for different door window configurations, cost for removal of old door, etc. He took the time to answer all of my questions about my old door and the new one. I got other estimates and called Smooth Door back a few weeks later. They got back to me right away, came by the house to show me the door and window possibilities and write an exact estimate, and get a door deposit. Just a few days later (special order door) I have a fantastic new garage door and opener. The crew came in when they said they would and they were very friendly and worked efficiently and neatly. Mick came while they were working and then came again later to confirm everything was in order and showed me how to take care of my new door and program my new opener. Highly recommend.

Awesome! I was in emergency mode as I could not get my car out of the garage. Smooth Door called me back within a half-hour, and Mark was on site within the hour after I called. He had the replacement part in his truck when he arrived! I have used this company in the past at my previous house to replace broken garage door springs.

My referral to Mick came from a general contractor friend of mine, and the experience was fantastic. I called him on Monday, he was out there to inspect and quote the job early Wednesday, and could have even done the work same day if I had gotten back to him sooner. As it was, I confirmed the job Wednesday afternoon, he arrived at 7:45am Thursday, and was done by 8:25am. I have to add that the entire transaction was conducted over the telephone, which was incredibly convenient for me. It was a pleasure dealing with someone as reliable, trustworthy, and professional as he turned out to be.

Mark was very knowledgeable and did a super job. My old garage door was shot-he fixed and I did not even have to be home. Job completed above my expectations and performed under frigid near zero temperatures. Also got a new remote for door. I had spoken with an aunt who said she used this company 20 years ago and her door is still operating fine.

He was very nice and worked efficiently.

I always feel confident when I call them! Honest - don't try to rip you off. Usually come within a short time of call. Perform great work. Continue work ethic.

The garage doors work well now and the opener installation looks very professional. Also, one thing that was really nice and seems to be somewhat rare is that the estimate was very clearly written and readable.

I would never have called this company without first reading the reviews on Angie's List. It is a very small company that would have been overlooked. I called with a problem in the morning and asked for an afternoon appointment that day. They were right on time (actually a few minutes early) and did the work very fast. The work was done well and at a very fair price. I would recommend them for your garage/garage opener problems without hesitation.

Professional, courteous, reliable. Reasonable price. Didn't try to sell me on more work needed.

The service man was on time and performed all work but said that he had under-estimated the cost and did not make any money on the job.

He was very quick to respond, come out and give an estimate, as well as install the doors. Found him to be abrasive and somewhat rude. There were some problems after the doors were installed. A cheap rubber gasket on the bottom of the door keeps coming loose and some wires were crossed so when I turned on the garage light, one of the doors wouldn't go up or down. He had to come back twice (once to leave the extra opener that I bought and once to fix the problems.)

I called about 9:00 am, he was at my house by 10:00 am. He was very friendly and professional. He indicated we may need to replace the garage door opener eventually, but recommended adjustment and maintenance which saved us about $300. I appreciate the fact that he adjusted the current opener instead of trying to sell us a new one.