Smooth Door

Smooth Door is a small operation, which means you get personalized service. They do an outstanding job of appearing when they say, completing the job well, and quickly, and for a fair price. He has always done the work that was necessary, without adding jobs to increase his bill. It is a pleasure dealing with an honest contractor!

Excellent service!! He gave me an estimate the same day I called, and put in the new door the very next day. The estimate was the best by far of the three I got. The door runs perfectly and looks beautiful. Really nice people and great work!

I called them and they were able to come out within an hour after calling. He was finished in less than an hour. I found out it was a malfunctioning garage door remote. He was able to give me a new remote which was available in his vehicle. He oiled and sprayed a few things as well. I was charged for the service call ($35.00) and remote ($35.00).

Called the day before he came out. He was done in 10-15 minutes. Both doors roll better than ever. Gave good advice--to oil tracks once a year.

I live in a 1930's Shaker home on Winslow. The 4 bottom panels on the 3 garage doors were badly damaged and needed replacing. I orginally called Smooth Door to replace the 3 doors; however, the city would not allow me to replace the door since Winslow is a historical district. I called Smooth again to ask if he could repair or replace the bottom panels of the doors and he could. I gave him a 230.00 dollar down payment to order the replace panels. He stated it would take about 4 to 6 weeks for the doors to arrive. Surprisingly the new wood paneled sections arrive early. He call me to schedule time on July 3rd to complete the service which took about 3 hours. The new sections new great.

called at 3:00 friday, he returned cal at 3:30 and was here at 10:00 the next morning.He knew exactly what needed to be done.He was very efficient ! The door works better than it has in years.

Spring broke on a Saturday night. Called Smooth Door the next day. Mark from Smooth Door called back on the Sunday and we scheduled an appt for Wednesday. If I had been more flexible, he was willing to come out the next day. He was on time, worked efficiently and was personable and professional. I'd definitely recommend Mark from Smooth Door.

I never expected to have the garage door working before lunch the same morning - I got to feel like Mr. Proxy Fix-It for the day :)

It was painless. I obtained a couple of quotes. Smooth Door was the lowest. I received a quote on March 11 and the door was installed on March 12. Mark was efficient and courteous. It happened so quickly, I never got to meet him personally.

The work was done efficiently and quickly. Mark came to my home and estimated the repair. The repair was performed the next day.

I called Smooth Door Dec. 31. Mark responded within a couple of days and was able to take a look at the garage door on Jan, 5. He called me back while on site with an estimate. He showed me what work he would do and after I accepted the estimate he completed the job in about 2 hours. The work was done to a high standard and he was very professional and helpful. I was very satisfied with the outcome and would definitely recommend Smooth Door.

My garage door opener was working extremely slow. I contacted the manufacturer, Genie and they suggested that my spring needed to be adjusted. I contacted Smooth Door and received a very prompt return call. I was able to schedule an appointment for the next morning. Mick arrived on time. He immediately assessed the problem and said the spring did not need adjustment but the ball bearings on my rollers were bad. He immediately replaced the rollers and also fixed the bottom trim which was falling off. My door now runs very smoothly.

After being stood up from "Heights Handyman" I re-subscribed to Angie's List and searched on garage door repair. Smooth Door was local and had great reviews. For good reason. I called and they offered to come out sooner than I was expecting. I couldn't get off work, but they asked me to just leave the garage remote in the mailbox. He called me at work, gave me various estimates for different levels of work. I chose the cheapest solution, which included just rebuilding the rotted door (just getting it to work again) and replacing all the necessary hardware. He fixed it on the spot and I just left payment in my mailbox for him to pick up the next day. I was very impressed. The price overall seemed kinda high to me, but seemed in line with what other people were charging.

From my initial call, service was prompt and courteous. Technician provided a realistic estimate over the phone based on my description of the problem and scheduled the work to best meet our needs. Arrived on time and completed the job in less than an hour. I will gladly call them again for related work.

We received a response to our call almost immediately. The technician came to our house in 30 minutes and was finished with the job within an hour. What excellent service!

He did a very good job. He came over and did the work when he said he would. He was very courteous and cleaned up everything when he was done working.

Mick called me back promptly after I left a message with the answering service. He came out within a day or two to give me an estimate which was about $500 less than another company for what (as far as I can tell) was essentially the same doors. He pointed out what I would have to do as far as moving some of the garage contents so that they would have room to work (the other salesman did not mention this). He also discussed the pros and cons of having windows in the doors. When I called back to confirm that I wanted them to do the work, he was able to arrange installation within a couple of days. I work so I was not home when the work was done (although I waited well into the arrival time "window" provided). The keys and paperwork were left where I could find them, and Mick came back to install handles on the doors at my request. Although the price compared favorably with other estimates, I was a little surprised that they charged extra to haul away the old doors.

We found Smooth Door on Angie's list after one of the springs broke and we could not get our cars out of the garage to go to work. They said they would be out in the afternoon, but called back a short time later to say they would be out in the morning. They replaced both springs, checked out and lubricated the tracks, and had things working in about 1 1/2 hours. Having never had to have this done before, I thought the price was high at the time, but some quick Google searches show they are very reasonable, especially for same-day service. We will use them again.

One spring snapped on a Sunday. We called and left a message. The message was later returned and the repair man came the next morning at 8:30 am. After seeing the door from the inside and the problem, he gave an estimate of $210. Replacement of the springs took 30 min. The repairman was knowledgeable and efficient.

Previous garage door had fallen apart with the base of the door ultimately just detaching from the rest of the door. I'd worked the tracks/rails of the door as much as possible for as long as possible, but the brackets had corroded and rusted over the years, finally making the door inoperable. Appointment made within a week. Work done in a timely fashion. Phone calls had been returned in a timely fashion. Old garage hauled away. No surprises in terms of work, price, timing of appointment. New door looks good and works great!

I couldn't get the garage door to open. I noticed a broken spring. I called smooth door late afternoon. They arrived early morning next day and fixed it.

Great. The doors work fine now. Smooth Door came out quickly and fixed the problem.

They were very prompt and were very cordial. I, however, would have liked more information from this company of different options and styles of springs that I could choose from.

They did a great job. It's an old door and mechanism and I was ready to pay for a replacement, but he said it was still in good shape and who can argue with $55.00 instead of a thousand.

He was great and he barely took a hour to fix it and he said he would be here around noon, but showed up thirty minutes earlier and very professional.