Sears Garage Doors

I bought this but then I realized before they came in that I needed a different service so I called back. Thy guy came in said that they need to special order my springs and completed it on Monday. He did a good job though it was a different job for a different price of $315 that I paid on the spot. The best of all was that 3 months after, we could not close the garage door when coming home at about 8:40pm. I called this service. The owner (?) walked me through patiently how to get the door closed and how to deal with the similar situation in the future - it was a sunlight that the sensor mistakenly as an obstacle. THAT WAS EXCELLENT!

It went great, they did a wonderful job.

It was fine. They came out in a timely manner and got the job done.

They did a phenomenal job and they were professional. They called when they were going to be here. It was such a nice experience!

Josh the technician that did our garage door tune-up was FANTASTIC!! He arrived on time, went over the 20 point inspection that he had done and handed me the report, and showed me where he had lubed the doors, springs & other locations. He also described the new rollers he had put in. Then he noticed that a light bulb on the opener was burned out. He fixed that too, replaced the bulb socket which was burned out. He really didn't have to do that today, and could have come back in a later visit, but he fixed it right away. And charged me a very reasonable amount to fix that. I was The he went WAY OVER THE CALL OF DUTY - I was stunned. He noticed that the long rubber belt that drives the door to opener was twisted, and shouldn't be. He took off the part, part in a new part, and the belt was straightened out permanently. He could have just walked away and not said anything about this crooked belt, and I wouldn't have known the better. But he was the professional, and fixed this too. He was an amazing technician, and so customer-service oriented. He can come back to my house for repairs anytime!

Tech was polite and friendly ... worked efficiently and explained things as they were done. Left just a little bit of a mess on my garage floor, but other than that I thought it was a perfect service call.

They came out in the bitter cold winter weather and preformed the service without complaint. Everything went very smoothly and works like a charm.

Josh called 1st thing in the morning and was at my house within 25 minutes. He explained what was wrong and corrected it. He was polite, and professional. I am pleased with the work.

The young man who came out and provided the service was great. However, the keypad that was installed has a terrible plastic cover that is difficult and awkward to use.

Called before arriving, was punctual, and was honest about what needed to be done. VERY PROFESSIONAL.

Service appointment to repair garage door opener with arrival time 10am-12noon. No word by 12:30 so I called them. Informed it would be another 45-50 minutes until they would arrive. Unfortunately I had to be at work at 1pm so could not wait for them. I had rearranged numerous appointments for the morning repair time. Some additional communication would have gone a long way

The experience was fine. They came out and did a good job. I did not pay more than the big deal. They came on time, they did what they were supposed to do, they fixed it, and it is still working. I thought the price was fair for what they did. They were on time. It was a simple thing to fix my garage door, and it wasn't extensive work.

I was very pleased with the deal. They contacted me promptly and performed the work well.

went well. lubricated hinges, installed keypad.

The repairman was very nice and professional. He was very efficient.

The offer said that they would replace rollers or a key pad. I did not use rollers and they did not have a universal key pad so they told me it would be an additional cost. So he got it working and told me that if I secured a universal key pad on my own he would come and install it free because I had already paid for the service call. They were very courteous and they did what I ask them to do. They were also here on time.

They did a good job. The company's rep was at the home for a couple of hours.

Excellent job all around. Very prompt service and customer friendly. They did the job fast and efficient. I am very pleased with the job that they did. The men that did the installation were very professional and explained everything to me. The price was very reasonable when compared to other companies. i would highly recommend Sears Home Services to others wanting to repair or replace their garage door opener.

arrived on time, inspected garage and made necessary adjustment.

professional, courteous, friendly, efficient.

Unable to perform service due to brand of garage opener.

Service people were friendly, professional, and timely, as well. Keypad was mistakenly installed on the oposite side of the garage that was indicated, but the door works great.

Door works like new now. The team was fantastic and worked hard to move the garage door opener to the other track and then install the new one which works great. Jermaine explained all the safety features and demonstrated them all very well. Highly recommended. Will definitely call back when I buy new openers for my other house.

I purchased this deal for me and one for my daughter. The noise is still there. They were nice and cheerful, but I don’t think they really solved the problem for me or my daughter.

I had purchased a big deal for $99 for garage door tune up, and it turned out great.