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SEARS APPLIANCE & HARDWARE

Appliance Sales and Installation, Appliance Repair

Reviews

3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%


Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.7
punctuality
2.3
Showing 1-4 of 4 reviews

Corinne P.
03/2017
5.0
appliance repair
  + -1 more
I am in the process to try to figure out if it's really worth it. A part went on it and it wouldn't work at all. When they came out here, the only thing I wasn't real happy with is that they had to order the part so when they came here it's not like they had the part on the vehicle with them. It took another week. In fact, the part was mailed to my home. They set a date based on when I was going to get the part. The scheduling part was 2 weeks later. The scheduling part is fair. I had to wait another week after they checked it and figured out what was wrong for the part to come and for them to install it. that was the only inconvenience. My dishwasher is a Kenmore.
Description of Work: I have a warranty contract with Sear's. I don't pay them but I do pay the warranty program. They did have to come out for the dishwasher but it didn't cost me anything. They installed the part I ordered.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Corinne P.
03/2017
5.0
appliance repair
  + -1 more
They came in and checked everything but had to order the part.
Description of Work: Problems with the dishwasher.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom C.
06/2015
3.0
appliance sales
  + -1 more
They keep closing their stores up. They seemed to have more police than they have customers.
Description of Work: I have used Sears.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$50

Tom C.
05/2011
1.0
appliance sales
  + -1 more
The piping they put up the chimney is leaking on my hot water tank, it is causing my hot water tank to corrode. When the furnace comes on you can feel the heat and causing it to corrode. Now my hot water tank is leaking due to the corrosion. I had someone out here and they said it wasn't their fault but would put in a longer pipe. I wanted them to disconnect where the hot water tank went into the chimney.
Description of Work: They installed a new furnance.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,000

    Contact information

    7490 BROADVIEW RD, Cleveland, OH 44134


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Sales and Installation,
    Appliance Repair

    FAQ

    SEARS APPLIANCE & HARDWARE is currently rated 3.5 overall out of 5.
    No, SEARS APPLIANCE & HARDWARE does not offer free project estimates.
    No, SEARS APPLIANCE & HARDWARE does not offer eco-friendly accreditations.
    No, SEARS APPLIANCE & HARDWARE does not offer a senior discount.
    No, SEARS APPLIANCE & HARDWARE does not offer emergency services.
    No, SEARS APPLIANCE & HARDWARE does not offer warranties.

    Contact information

    7490 BROADVIEW RD, Cleveland, OH 44134