Adam Gray have done work for me several time. Adam reassured me for a month and a half that he would be my snow plow guy. He said he will do it. I reached out to him and had and appointment set for 11/13/2018. I left a note on the door for him and he did not show up. I called and he did not respond for a couple days.
Description of Work: Did not respond to me.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from RS Home Services
I did respond, customer said she wanted to go with another provider. Customer stated that if she couldn't find someone she would call me. I never quoted a price for the work so a d rating is clearly about punishing me and my business. Customer stated I did work before, clearly she was satisfied however no reviews for that. The customer is angry and just wants to punish me and my business.
DAVID W.
09/2016
5.0
glass repair, window cleaning, pressure washing
+ 1 more
Great results! a man named Adam came over with an associate to give an estimate. They were on time, pleasant and professional. He did a visual inspection of the windows and the moss growing on the house. Windows and screen repair was a no-brainer. He then suggested pressure washing to deal with the moss. Initially I was sceptical, I never pressure washed the house and was concerned about the wood shingles. Adam took the time to explain he does the pressure washing in a manner that is effective yet gentle. He quoted me a price that was in the middle of the other 2 quotes I got. Neither of the other providers were interested in assuring me about the quality and safety of their work. RS Home services had good references. The results were fantastic. The house looks great. My screens are fixed, the moss is gone and the windows are crystal clear. I'm very happy. RS Home services is now saved to my phone address book and next year I will have them back again.
Description of Work: I needed multiple services as my windows were dirty, I had a couple of screens that were torn and some funky green stuff growing on the side of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MALCOLM K.
06/2016
2.0
pressure washing
+ -1 more
When I got home that night, I realized that the work he had done was not very good. He did not use a strong pressure washing tool. I had to go out and rent a pressure washer and do the job my self.
Description of Work: He provided pressure washing for my patio.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
4.0
$240
Erin T.
03/2016
5.0
snow removal
+ -1 more
Punctual, honest. Great service.
Description of Work: Serviced air conditioner and replaced part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Susan R.
01/2016
5.0
snow removal, window cleaning
+ 0 more
Courteous, prompt and excellent job
Description of Work: Complete window washing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
JEAN S.
10/2015
5.0
pressure washing, snow removal, window cleaning
+ 1 more
It went excellent. Very dependable and very easy to work with. I will use him again.
Description of Work: Window and pressure cleaning for the outside of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Debra G.
07/2015
5.0
gutter cleaning, snow removal, window cleaning
+ 1 more
On July 17, 2015, I contacted RS Home Services via email and telephone; and left a message requesting an estimate on exterior window cleaning and gutter cleaning. On the next day, Adam Gray from the company stopped by my house and gave me a written quote. Mr. Gray stated that, weather permitting, he could complete the work 4 days later. On July 22nd, Mr. Gray called to let me know that he and his co-worker were on their way. They did a nice job on both projects; I paid them; and they were on their way. I plan to contact RS Home Services again in the Fall to keep up with the gutter cleaning. Also, I really appreciated Mr. Gray bringing to my attention a wasp's nest that was forming near my front door. He provided me with a good suggestion on how I could get rid of it.
Description of Work: Cleaned my gutters. Cleaned the exterior windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Karen L.
02/2015
5.0
snow removal
+ -1 more
Adam was punctual, courteous and did the job very well. I would call him again.
Description of Work: Cleared snow and ice covered walks.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
MARY B.
02/2015
5.0
snow removal
+ -1 more
I called the provider Tuesday evening. he cam out early weds moning in time to plow my drive before work. I will definitely use this service again
Description of Work: plowed my drive way
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Christina S.
11/2014
5.0
snow removal
+ -1 more
My regular provider had gone out of business without telling me, so I was in a pinch after a surprise early November snow storm. Adam called me back within minutes, and performed the service the same day. He is one of few providers who do the sidewalks, too, all at a reasonable price. My tenant is happy, so I am happy.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Deane S.
03/2014
5.0
window cleaning
+ -1 more
The provider came on time. The property was a new purchase and no one had done anything concerning snow removal, ice was at least 2and quot; thick at drive entrance to the sidewalk. Overall there was at least 1and quot; above the ankle deep snow. the provider removed the snow in less than 45 minutes. Great job!!! would recommend highly!!!!!!! Very professional!!!!!
Description of Work: snow removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
$50
ADAM B.
02/2014
5.0
snow removal
+ -1 more
Adam returned my initial call within an hour, set up an appointment (on fairly short notice) when I needed it, arrived on time, and did exactly what he promised.
Description of Work: I needed a one-time snow removal to clear my driveway and walks for a moving truck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Yan L.
02/2014
5.0
snow removal
+ -1 more
If the snow is greater than 2 inches, Adam from RS Home Services proactively calls ahead to confirm if I want him to come and provides the time. He is responsive when I call him ahead of time for snow removal service if the snow is less but I still want the snow removed. He is professional and courteous.
Description of Work: Adam from RS Home Services performed snow removal service on an as-needed basis, which has been more practical for me in lieu of a seasonal contract. The service included removing snow using a snow blower from my long driveway and back parking/patio areas, sidewalk, shoveling the walkway to the front door, and shoveling the porch. Using a snow blower was important for my house because there's no good place to push snow if a snowplow truck was used, and pushing snow may damage my backyard fence.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
KATHY R.
01/2014
5.0
snow removal
+ -1 more
He does a great job I have no complaints. He uses a snow blower and then shovels my stairs and side area.
Description of Work: I am using him again for my second season.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
PATT N.
07/2013
5.0
gutter repair, handyman service
+ 0 more
They did a good job! They were very responsive.
Description of Work: They came out to plow the snow out of a small driveway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Lee H.
05/2013
5.0
gutter cleaning, gutter repair, window cleaning
+ 1 more
Adam came out and put an estimate in my mailbox because I was not home. The estimate was reasonable. I must say that I have a lot of windows. He arrived within 30 minutes of when he said he would start. He stayed until the work was complete. My windows were filthy from years of neglect. They now sparkle. Adam works methodically and quickly. He did offer additional services. He cleaned my gutters and did some minor gutter repair. All in all a great experience. I would hire him again with confidence
Description of Work: Adam came out and put an estimate in my mailbox because I was not home. The estimate was reasonable. I must say that I have a lot of windows. He arrived within 30 minutes of when he said he would start. He stayed until the work was complete. My windows were filthy from years of neglect. They now sparkle. Adam works methodically and quickly. He did offer additional services. He cleaned my gutters and did some minor gutter repair. All in all a great experience. I would hire him again with confidence
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
jay D.
11/2012
1.0
window cleaning
+ -1 more
received flyer in newspaper and called. took a month to begin work after he said he could start. was hired due to advertising that he cleaned chandeliers as well as window and gutter cleaning. once a start date was decided, he arrived 2 hours late to begin work. instructed my wife that he couldn't clean our interior chandeliers to start with so we said to start outside on the windows. next day arrived 3 hours late after saying he would be there first thing in the morning. still did not finish so we told him to complete the exterior work and due to the holiday we would postpone the interior window cleaning minus the chandeliers. showed up late again and when finished we expected a bill from him for his work. (the last time we had our windows cleaned by another contractor the bill was 600.00 for both the interior and exterior window) he gave my wife a bill for the exterior windows and gutters for 1900.00. of course she was shocked and told him so. he became very obnoxious and loud screaming at my wife and threatening to sue us. she proceeded to write him a check for 900.00 to get him to leave the house. he ranted and yelled all the way out the door, slamming it as he left and claiming that he was going to put a lien on our home. we will never recommend this company for any work to anyone.
Description of Work: washed exterior windows and cleaned gutters.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$900
Response from RS Home Services
I find it interesting that this customer would join angies list purely for spite. The Customer was not present during my unfortunate incident with the Customer's spouse. I will address each complaint. I was backed up on my work schedule due to Hurricane Sandy, in which I lost about 10 working days. On the day I started the job, morning temps were below freezing, with slippery working conditions. I called and said I would be starting when it warmed up a bit. The freezing conditions continued all week delaying starting times, and I gave a phone call to let them know. The Customer told me that the other window cleaners did a poor job, not scraping the windows, and as I was doing the job I could see that many of the windows were not even cleaned! The Customer's home is about 11,000 square feet and built into the side of a hill. I was very careful, for my own safety, as well as not doing any damage to their home. I also scraped much of the paint that the others window cleaners, failed to remove. I also cleaned the gutters on the home, doing a complete job. When I presented the bill which in fact was for 1300 dollars, the Customer started to become very upset saying that the other cleaners charged her 600 for the outs, which why she paid me 600 for the outs, and 300 for the gutter cleaning. The Customer owe me 400 dollars, which I will never see. I only brought up small claims court, when the Customer said she was not going to pay me at all! I finally got a check and left, not screaming or slamming doors. The bottom line is that the Customer are very cheap, and do want to pay for quality work. The Customer not being present at the time, in my view disqualifies his report as second hand information.
Kenneth L.
10/2012
2.0
snow removal
+ -1 more
I contacted this company using through Angies List to obtain an estimate for snow removal for the 2012/13 season and maybe my expectations were too high, but I would have expected at the minimum some acknowledgment that they were interested, and letting me know when I could expect their estimate, so far nothing. Makes one wonder how responsive they would be in during the winter.
Description of Work: N/A
Rating Category
Rating out of 5
responsiveness
2.0
Response from RS Home Services
I am curious about the method of contact from this customer. I never got an email or a voice mail, I am thinking that perhaps they may have called the wrong number? or got filtered through a spam delete program? It is sad that people ASSUME something and believe its true.
robert H.
10/2012
5.0
window cleaning
+ -1 more
Adam was about 30 minutes late, but did call and let me know that he was running late. When he arrived was very professional, friendly, neat, van was clean, good to go! He walked around the house exterior, started on the third floor and worked his way down. Clean up after himself, left the rooms as he found them. Very easy to talk with, all in all an enjoyable day. He took a very brief lunch break, very little cell phone usage, I highly recommend him.
Description of Work: Adam did a great job on our three flat. I don't know when the windows were cleaned last, but they are clean now. Cleaned all the storms and outside of the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$450
scott R.
06/2012
5.0
window cleaning
+ -1 more
Very impressed with his quick response to our phone call. He came out the same day. His fees were very reasonable. He was polite, neat, on time, and did a great job. This is exactly the type of service you want from someone. Will definitely use him again.
Description of Work: He came out on time and did an excellent job cleaning all the exterior windows on the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Susan K.
10/2011
5.0
window cleaning
+ -1 more
I plan to use this service again. I got a reply to an email inquiry within a week, and follow-up to schedule and complete the service was much quicker once the initial contact was made. It had been years since my windows were washed, and for a 2600 sq foot house the price seemed high, but his service was excellent. He was punctual, neat with his work, and respectful of my home.
Description of Work: Double hung window and vinyl storm washing on a 1950's frame colonial.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$300
Paul D.
04/2011
5.0
window cleaning, snow removal
+ 0 more
The job went well with no problems or incidents.
Description of Work: Windows in entire house thorougly removed and cleaned on sunroom and inside and outside of main ranch house. There was a delay in job due to the weather but the service was performed efficiently with prompt followup. Price was reasonable and fair. We would use RS Services in the future window cleaning as well as other services. No snow was removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
robert M.
07/2010
5.0
handyman service, window cleaning
+ 0 more
It took longer than expected because of the system - he was professional and methodical - even when it was 90 degrees and humid outside!
Description of Work: Adam did a great job cleaning the windows and gutters, we have very intricate window systems and he cleaned EVERY surface!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
CHARLES B.
12/2009
5.0
handyman service, snow removal
+ 0 more
Today was the first real snowfall of the season. The driveway was done before the 7 a.m. time we had agreed upon. He did a good job.
Description of Work: I called Adam to find out about his services. He answered his phone in real time, as opposed to having to leave a message and get a return phone call. He gave me an estimate and we agreed on the price. He included spreading salt, if I would provide it.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Caryn A.
01/2009
5.0
handyman service, snow removal
+ 0 more
I called Adam because the company I hired to remove my snow is incredibly unreliable. Adam called me back within 30 minutes, showed up when he said he would and did a great job.
Description of Work: removed snow from my driveway and walkway
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Snow Removal,
Window Cleaning,
Handyman Services,
Pressure Washing,
Gutters,
Gutter Cleaning,
Glass and Mirrors,
Dryer Vent Cleaning,
Roof Cleaning,
Ceiling Fans,
Deck Maintenance,
Siding
FAQ
RS Home Services is currently rated 4.6 overall out of 5.
Sunday: 8:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 8:00 PM - 6:00 PM
RS Home Services accepts the following forms of payment: Check
Yes, RS Home Services offers free project estimates.
Yes, RS Home Services offers eco-friendly accreditations.
No, RS Home Services does not offer a senior discount.
Yes, RS Home Services offers emergency services.
No, RS Home Services does not offer warranties.
RS Home Services offers the following services: Residential window cleaning, gutter cleaning, pressure washing of decks, siding, patios, walkways & concrete, screen repair, gutter and deck repairs, chandelier cleaning & snow removal.