ROLEN BROTHERS FENCE CO INC

Job performed on time.

Did a good job Fence looks great

They were very good.

They did real good work at a real good price.

They were excellent overall. Dale was polite and efficient. My calls were answered immediately with prompt development of an estimate.

They were great. They showed up on time, did work as promised and did a good job of cleanning after.

His quote came in less than others. He had no problem removing a bush that was in the way where other companies didn't want to deal with. So far, the job has been well done. They are very responsive and called me to let me know what's going on. There were no problems with the permit.

THEY ARRIVED LATE, BUT DID CALL; TO SAY THEY WOULD BE. THEY WERE PLEASANT, POLITE & PROFESSIONAL.

WORKERS DALE AND RAY WERE A LITTLE LATE, BUT IT DID NOT IMPACT ON THE TIME ALLOTTED FOR THE JOB. THEY WERE POLITE, PROFESSIONAL, AND FAST WORKERS. THE JOB WAS SMALL, BUT DONE PROFESSIONALLY AND ACCURATELY. THEY FOLLOWED MY ADVICE ON WHERE EXACTLY TO PLACE THE FENCE IN ACCORDANCE TO THE SURVEYED BOUNDARY MARKERS. THIS IS THE 2ND TIME I USED THIS COMPANY WITH NO PROBLEMS. I WOULD RECOMMEND THIS COMPANY FOR FENCING NEEDS. THE PRICE IS A LITTLE HIGH, BUT WORTH THE QUALITY OF THE WORK.

HAD AN ESTIMATE FROM ROLEN BROS, ENDED UP SELECTING ANOTHER COMPANY ON PRICE (HOWEVER, TURNED OUT THAT AFTER I MADE SOME CHANGES TO THE PROPOSAL, ROLEN BROS WOULD HAVE BEEN ESSENTIALLY LOW PRICE AS WELL). ANYWAY, JUST LEAVING A COMMENT AS THE ESTIMATOR FROM ROLEN BROS WAS PROBABLY THE MOST THOUGHTFUL AND THOROUGH OF THE THREE THAT CAME TO THE HOUSE, AND THE ONLY ONE TO HAVE A PROPOSAL THAT I DIDN'T HAVE TO CALL BACK AND HAVE ADJUSTED (DIMENSIONS, ETC.).

MR. ROLEN WAS EXTREMELY KNOWLEDGEABLE AND SHARED HIS EXPERIENCE TO HELP US IN CHOOSING THE RIGHT FENCING. THIS WAS VERY HELPFUL.

ROLEN BROTHERS WAS A PLEASURE TO WORK WITH, DESPITE PROBLEMS ON OUR END - WE NEEDED A VARIANCE TO PUT UP PART OF THE FENCE, THE PROPERTY LINE WASN'T WHERE WE THOUGHT IT WAS. THROUGH IT ALL, THEY WERE VERY ACCOMMODATING. THERE WERE SOME QUALITY PROBLEMS - THE WORKERS THEY SENT INITIALLY SCREWED UP THE GATE AND PART OF THE FENCE. WE ASKED THE COMPANY TO REDO IT, AND THEY DID IT WITHOUT COMPLAINT, MAKING SURE THEY SENT THEIR MOST EXPERIENCED EMPLOYEES TO COMPLETE THE JOB. IT WAS A VERY LENGTHY PROCESS, THANKS IN LARGE PART TO THE CITY, BUT WE ARE VERY PLEASED WITH THE END RESULTS.

WE CALLED FOR AN ESTIMATE, AND WE WERE GIVEN A ROUGH ESTIMATE OVER THE PHONE. THEY SCHEDULED A TIME TO COME OUT TO THE HOUSE TO TAKE MEASUREMENTS AND PROVIDE A DETAILED ESTIMATE. THE PRICE QUOTED BY THE COMPANY REPRESENTATIVE WAS DECENT, BUT HE DID NOT PROVIDE A WRITTEN ESTIMATE. LATER THAT EVENING A WOMAN CALLED BACK TO SAY THAT THE ESTIMATE WAS INCORRECT, AND WAS ACTUALLY $300 MORE THAN ORIGINALLY GIVEN. WE THOUGHT THAT THIS COMPANY WAS UNPROFESSIONAL, AND WOULD NOT HIRE THIS COMPANY FOR WORK IN THE FUTURE.

WORKERS DONALD AND TONY WERE BOTH COURTEOUS AND PROFESSIONAL

DIDN'T HAVE GREAT CLEAN UP, DIDN'T SMOOTH OUT DIRT MOUNDS WHERE POLES WERE DUG, HAD TO CALL THEM BACK.

I AM VERY HAPPY WITH THE WORKMANSHIP AND PROFESSIONALISM.

VERY COOPERATIVE AND EASY TO WORK WITH. CALLED BACK IMMEDIATELY.

CUT UP OLD FENCE IN SUCH A MANNER THAT I WAS ABLE TO SALVAGE HALF OF THE PICKETS. I AM WOOD HOBBYIST, AND I REALLY APPRECIATED THAT.

WE ESPECIALLY LIKED KEN, ONE OF THE GUYS WHO INSTALLED OUR FENCE. HE WAS VERY GOOD.

PUNCTUALITY WAS ONLY POTENTIAL PROBLEM. THERE WAS A SCHEDULING PROBLEM, BUT THE OWNER TRIED MIGHTILY TO GET A BACKUP CREW ON SITE, AND SUCCEEDED. THEY TRIED HARD TO PLEASE AND WERE PRICE-COMPETITIVE, AND THE WORKMANSHIP WAS ACCEPTABLE.

THEY WERE SO PATIENT - IT TOOK ME A WHILE TO DECIDE WHAT I WANTED ERIC IS THE ONE THAT I DEALT WITH HE CAME TO MY HOUSE 6 TIMES BEFORE I WENT WITH THEM THEY ARE GREAT AND MY NEIGHBOR USED THEM AS SOON AS I TOLD THEM ABOUT THE GREAT SERVICE AND SAW FENCE

ROLEN BROTHERS DID AN EXCELLENT JOB ON THE NEW GATE - IT LOOKS GREAT. THE PRICE SEEMED A LITTLE HIGH ALTHOUGH CAN'T BE SURE BECAUSE WE DIDN'T GET OTHER ESTIMATES ( THE WORK NEEDED TO BE DONE QUICKLY)

USED TO INSTALL A CHAIN LINK FENCE. CREW AND SALESMAN WERE VERY POLITE.

INSTALLED A DRIVEWAY GATE. SAID HE HAD A 2 WEEK WAITING LIST BUT FITTED HER IN BECAUSE THE JB WAS SO SMALL.

REPLACED GATE AND POST EVEN THOUGH MEMBER HADN'T REALIZED POST WAS ROTTED AND FENCE WOULD HAVE LEANED INTO NEIGHBOR'S YARD. DID NOT INCREASE COST-THEIR BID CAME IN LOWER TNNHAN ANY OTHERS. WERE COURTEOUS AND NICE.