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Robertson Rebuilders Heating & Cooling, LLC

3.0(
2
)

Heating and Air Conditioning

Reviews

3.02 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Write a review
Showing 1-2 of 2 reviews
Michael C.
08/2020
1.0
heating & air conditioning/hvac
  + -1 more
Our home warranty company contract with Robertson's services. After sending an unlicensed or certified technician a day late to inspect our central AC unit, our claim was denied. Robertson's even said that they do not like to do work for my warranty company because they don't get paid. Robertson has not returned ANY of my phone calls after MISdiagnosing my unit issue. Apparently after they got my $100, they were no longer interested in driving an hour to work on my unit. I hired another tech to come out, the unit had leaked all of the Freon and Robertson never even checked it. It was the first thing the local licensed technician checked.
Description of Work: Warranty company send Robertson's out
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$100
Response from Robertson Rebuilders Heating & Cooling, LLC
Hello, We are sorry that you feel this way. Before we would have been able to address the freon leakage, the fan blades were rubbing up against some wiring due to the imbalance of the condensing unit caused from physical damage that we also have a picture of, your warranty company made the decision not to do the repairs due to the physical damage that could be seen in the picture per your contract.
Astrid G.
10/2017
5.0
heating & air conditioning/hvac
  + -1 more
I would absolutely use them again. They are very responsive.
Description of Work: They did heating and air conditioning work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500

    Contact information

    5945 State Rd, Cleveland, OH 44134

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Heating and Air Conditioning

    FAQ

    Robertson Rebuilders Heating & Cooling, LLC is currently rated 3 overall out of 5.
    No, Robertson Rebuilders Heating & Cooling, LLC does not offer free project estimates.
    No, Robertson Rebuilders Heating & Cooling, LLC does not offer eco-friendly accreditations.
    No, Robertson Rebuilders Heating & Cooling, LLC does not offer a senior discount.
    No, Robertson Rebuilders Heating & Cooling, LLC does not offer emergency services.
    No, Robertson Rebuilders Heating & Cooling, LLC does not offer warranties.

    Contact information

    5945 State Rd, Cleveland, OH 44134