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Richwood Additions Inc

Windows, Doors, General Remodeling,

About us

We are partnered up with Anderson for last 20 years. We are Anderson’s #1 replacement specialist in Cleveland area. We do all kinds of custom bay and bow windows and specialty windows. Cleveland’s best kept secret!! Award winning.

Business highlights

55 years of trusted experience

Services we offer

Bay & bow windows.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.714 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
7%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.5
punctuality
4.7
Showing 1-14 of 14 reviews

karen S.
03/2019
5.0
replacement windows
  + -1 more
excellent work
Description of Work: replaced 11 windows, several were large "picture" windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane N.
01/2015
5.0
replacement windows, doors
  + 0 more
Gave an estimate and informed me that it would take about a month for the window to come in from the Anderson factory. Scheduled a time that would work both for me, them and the weather. Once they protected the room from dirt, they started the work. They were very pleasant and hard working. Window looks great. Should have done this sooner! Would use them again.
Description of Work: Replaced a patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Jean B.
11/2014
5.0
replacement windows
  + -1 more
Excellent
Description of Work: This provider came over and spent an hour and a half diagnosing a problem with my house. He did not do the types of service, so I could not hire him, he was so kind and so professional that I have recommended him several time. I will keep him in mind for any future needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LUCIA J.
09/2014
2.0
replacement windows
  + -1 more
Our first issue started with the rough opening measurements Mr. Ollie gave to our general contractor to use. Mr. Ollie submitted the measurements for one of the windows written in feet and inches rather than in total inches which is the generally accepted format for windows according to the carpenter. So we ended up with a rough opening for a 24” window that was 21 5/8” because Mr. Ollie had hand written 2’ 5/8” on the spec sheet. Our contractor had to spend over an hour re doing the rough opening once the error was discovered. Then, the products were 2 weeks late in arriving from the factory, and when they arrived in mid-June the window for our bathroom that was supposed to be 1/3 clear on top and 2/3 cascade pattern on the bottom came in all clear glass and the wrong size for the opening. Mr. Ollie blamed the factory for the error and substituted a window he had on hand that was a similar configuration and ordered new glass for the bottom. Based on the first issue we highly doubt that the error was in manufacturing. We paid Richwood Additions, Inc. $5,012.57 for the single 24” window and sliding door as well as labor, but withheld $838.08 which was the cost of the bathroom window until the replacement glass was received and the work was deemed satisfactory. We notified Richwood Additions, Inc. of this in a letter dated 6/13/2014. We finally got the corrected glass on July 3, 2014 which Mr. Ollie installed. We have now discovered yet another problem with the work done by Richwood Additions. When our contractor installed the window and door casing he found that the sliding door was installed tilted out 1” farther at the top than the bottom in the frame causing the wood work casing not to line up inside. And to top it off the bathroom window is also bowed out into the inside about 5/8” at the point where the clear glass meets the obscured glass and one of the handles to the locking mechanism is missing. And Mr. Ollie never came back to install the screens for the sliding glass door. At this point we have no intention of paying Mr. Ollie the remaining $838.08 because of the extremely poor workmanship on the window and door installation. We are extremely disappointed in our experience with Andersen new construction / Richwood Additions, which is unfortunate because the whole reason we chose the Andersen product is because we have Renewal by Andersen windows and doors in the rest of our house and were very happy with the service and product we received from them. We initially wanted to use Renewal by Andersen for this project but were told that we had to go with new construction windows which were provided by Richwood Additions, Inc. as the local representative.
Description of Work: We contracted with Mr. Richard Ollie the owner of Richwood for the purchase and installation of two windows and one 10’ sliding glass door on April 1, 2014 to be installed in an addition that we were constructing on our home.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$5,012.57

Abby N.
05/2013
4.0
replacement windows
  + -1 more
The estimate we got from Richwood Additions Inc was very high mainly because it was Anderson windows. The owner called with he prices but we haven't done anything more with them. The gentleman was very nice but he was extremely chatty to the point that he made himself comfortable at the kitchen table and he just kept talking and talking. Other than that, it was fine.We had to call him a week and half later to get the estimate and he called us a week after that to give us the quote.
Description of Work: We got a quote from Richwood Additions Inc for replacing windows.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0
punctuality
5.0


Donna S.
09/2012
5.0
replacement windows, woodworking, doors
  + 1 more
They did a FABULOUS job and my neighbors are already asking for job quotes. The work was impeccable, they were a delight to have in the house, and they cleaned up every evening after working. I would highly recommend them to anyone. They need to be listed in the Angie's List publication mailed out to members. I wouldn't have known about them if it hadn't been for my friend who also used them in her house.
Description of Work: Richard and his terrific crew from Richwood Additions came in and installed all new Andersen Series 400 windows and a sliding patio door in my house. They also framed the windows and doors inside with wood molding that makes them look spectacular!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Paul G.
07/2012
5.0
remodeling, replacement windows, doors
  + 1 more
Mr. Ollie and three others (members of his family) came to the house to do the work. They were very careful and very precise in their installation. They took care of a lot of little details when installing trim around the doors, window, and threshold. We were very happy with the work they did.
Description of Work: Install two glass sliding doors from family room and kitchen into sunroomInstall one long horizontal window in family roomRemove paneling from two walls in family room and replace with drywallAdd soundproofing to one wall in family roomAdd trim to new sliding doors and windowAdd electrical outlets in walls where work was done

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Michelle A.
03/2012
5.0
replacement windows
  + -1 more
We found out about Richwood Additions by going to this years Home Show at the IX Center in February. We went to the Home Show since we knew we were going to replace a rather large, atrium-style window in our kitchen, and wanted to look at options. The Richwood Additions staff at the Home Show booth was very friendly and customer-service oriented. They listened to our needs and then showed us options in product at the show as well as in photos of a similar project they had completed in the past. As a result, we set up an appointment for an in-home visit. Rich arrived (for the in-home visit) at the time we agreed to and prepared with photos, a window section cut-away and other samples in hand so that we could not only discuss the products but see examples. He took measurements and other pertinent information and then promised that we'd have an estimate the following Monday. Not only did he promise the estimate on Monday, but he came thru - which seems to be an exception rather than a rule these days. He apologized for taking the entire day on Monday before getting back to us; however he sought information from a manufacturer on a component that he was going to propose as part of the solution. Since atrium-style windows are not made by the major window manufacturers, he talked with a sky light manufacturer to determine which product was best (to fit our needs) as well as how best to install the product. The Richwood Additions solution would have somewhat changed the look of our window wall. As a result, we chose a different, more expensive solution which will result in a like-for-like replacement.
Description of Work: Even though we did not choose Rich Ollie and Richwood Additions to replace our atrium-style kitchen window, he and his company deserve a great report! In summary, we got a great estimate but choose a different, more expensive solution by a different provider in order to get a like-to-like replacement. What's more, in the future if we find we need to replace a different window, we would definitely call Rich Ollie at Richwood Additions. We felt as if Rich Ollie of Richwood Additions was professional, knowledgable, trust-worthy, fair, honest and definitely someone who we could count on to give us a complete estimate and a professional result - without any undesirable surprises! Read the details below for a more complete explanation of our needs and decision criteria.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheri M.
07/2011
5.0
replacement windows
  + -1 more
It was a free estimate. They were very timely and very thorough. It's a small family business. The guy who came out was very good.
Description of Work: We received an estimate from Richwood Additions Inc. about a couple of months ago for replacing our windows.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda P.
07/2011
5.0
remodeling, replacement windows
  + 0 more
Richard Ollie was wonderful to work with! Just a good man who did good work. His crew was always on time, did a great job, cleaned up and finished when promised. I recently ran into him at the Home and Garden Show, where Richwood additons had a booth. I had not seen him in 17 years, but he remembered me and the size and configuration of every window he instlled in our house. Great personality and great to work with!
Description of Work: Installed 16' sliding door and mulitple windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Ben H.
12/2010
5.0
replacement windows, doors
  + 0 more
Their price was less than a company that does window inserts. They actually do full frame Anderson windows. It was cheaper than other quotes. They took care of everything. They made very solid recommendations about the size and height when they came to do the measurements. They took care of staining the wood and the interior trim. They did that offsite in a workshop that they have. Everything was ready to go when they came to our house and they did a great job of matching our existing woodwork. They took care of all the cleanup. The scheduling was easy. The quality of the job was excellent. We are in the process of having them come back out to do a couple of doors including a patio door, and another 4 windows. We were really, really happy with them. The only challenge was in the initial time of getting everything set up. There was a little bit of delay in getting everything signed. It is a family business so the same folks doing the installations are getting it set up and taking the messages. They communicated well. There was a little bit of time lag, but nothing that really was significant. It was maybe a 90 out of 100 on a quality scale. I have recommended them to 3 or 4 of my coworkers and one has actually had all her windows done. They were recommended by a couple of our neighbors. They actually order the windows directly from Anderson so they don't go through a distributor. They order a truckload so the windows are all from the same batch and year. They have not been sitting in somebody's warehouse for a year so there is no chance of a different coloration or component. We were completely happy with them. They were really nice people and easy to work with.
Description of Work: We used Richwood Additions to install 8 big windows. There was a bow window and a 3-panel slider patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol R.
11/2010
5.0
replacement windows, interior painters, doors
  + 1 more
I checked with four of five different companies and I thought Richwood would do the best job. He came out to talk to me and went over everything that they would do. The same guy that does the work is the one that came out to talk to me about the project. They did everything from painting to repairing a post; the other companies would not do that so Richwood’s was more of the complete package. I think everything was great. The work was done well, the people were friendly and knowledgeable, they were very careful, and it looked perfect once they were finished. The only down side was the follow up; they were a little slow to respond but the work they did was very good.
Description of Work: Richwood Additions replaced windows and doors in stages for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12,000

JOHN H.
02/2010
5.0
remodeling, replacement windows, doors, sunrooms
  + 2 more
This is the second time that I have used this company having been referred to Richard by a neighbor shortly after we moved into a fixer upper. We contacted Richard some time ago to have him install this door in conjunction with an ongoing 3 season room project. On this visit we had an existing window replaced and installed a new patio door. Richard had to replace the header that was in place for the window with the proper size to support the new door. Richard took the time to explain every detail and had to work around the previous owners shortcuts with wiring but took it all in stride. Great team to work with and I just wish they did 3 season rooms and kitchens. Richard is my first choice when thinking about replacing any window or door. I highly recommend them and will use them again in the future.
Description of Work: Installed an Anderson brand patio door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,450

Kathleen M.
01/2006
5.0
replacement windows, interior painters
  + 0 more
OUR BEST REMODELING EXPERIENCE IN OVER 35 YEARS! THIS IS A SMALL FAMILY OWNED AND OPERATED BUSINESS WITH HIGH STANDARDS OF SERVICE AND WORKMANSHIP. THEY PREFER TO LIMIT THEIR WORK TO THE WEST SIDE OF CLEVELAND AND WEST AND SOUTHWEST SUBURBS.
Description of Work: Custom replacement of 7 old windows including enlarging openings and interior framing and painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,752

    Contact information

    4325 W 48 St, Cleveland, OH 44144

    www.andersonwindows.com

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors,
    General Remodeling,
    Interior Painting,
    Sunrooms and Patio Enclosures,
    Finished Carpentry and Woodworking

    FAQ

    Richwood Additions Inc is currently rated 4.7 overall out of 5.
    Richwood Additions Inc accepts the following forms of payment: Check
    Yes, Richwood Additions Inc offers free project estimates.
    No, Richwood Additions Inc does not offer eco-friendly accreditations.
    No, Richwood Additions Inc does not offer a senior discount.
    No, Richwood Additions Inc does not offer emergency services.
    No, Richwood Additions Inc does not offer warranties.
    Richwood Additions Inc offers the following services: Bay & bow windows.

    Contact information

    4325 W 48 St, Cleveland, OH 44144

    www.andersonwindows.com