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PC DIAGNOSTICS INC

Computer Repair, Computer Sales

About us

PC Diagnostics is your complete PC service center. We specialize in any of your hardware and software needs. We strive to provide a high level of customer satasfaction with reliable service and fast turn around.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Desktop & Laptop Repair, Virus Removal, New Computer Sales, Hardware, Software, Parts

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.98 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
0%
3
0%
2
0%
1
13%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-8 of 8 reviews

David T.
09/2017
5.0
computer repair
  + -1 more
I could NOT be happier. PC Diagnostics fixed my laptop at a very reasonable price. Mike was amazing to me as he was thorough in addressing my problems and gave me the part that was damaged and he had replaced. Thanks to Angie's list for hooking me up with Mike and PC Diagnostics. I will tell everyone I know about this experience and now know the BEST place for computer services is PC Diagnostics. THANK YOU!
Description of Work: My laptop was not charging properly and I was unsure where to take it to be properly serviced. I now have confidence in Angie' list as my go to place for almost everything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Ned B.
02/2015
5.0
computer repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

declan K.
10/2014
5.0
computer repair
  + -1 more
It went great. Mr. Stavrou diagnosed the problem quickly and gave me a price and when the work would be completed. It was completed the same day an hour earlier than expected. I already recommended PC Diagnostics to a friend.
Description of Work: I had a memory chip installed in my laptop. Also removed rootkits, virus spyware, update virus software, download and install windows updates, tune-up, clean temporary files and folders, fix registry errors, reset internet IP settings

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$226

Cynthia R.
09/2014
5.0
computer repair
  + -1 more
.they looked it up and found the hinge was broke, estimated it out too about 200.00. after paying them they found it needed two other parts to fix it. they did NOT increase the cost from my estimate. they kept me informed of progress and offered me back old broken parts. very friendly .and on receipt offer warranty on there work and parts. i would definitely use them again and refer friends to them .
Description of Work: checked then fixed a laptop that was dropped and wouldn't open up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Brenda S.
05/2014
1.0
computer repair
  + -1 more
I didn't believe him. He didn't even seem to care and look at it correctly. I then had another technician look at my computer. It was a 10 minute fix and now my computer is running GREAT!! Had I listened to PC Diagnostics, I would have bought a new computer and lost all my data. I will NEVER go back there :(
Description of Work: The provider looked at my computer and told me it was junk, that the motherboard needed replaced and I lost all my data.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Marie R.
04/2014
5.0
computer repair
  + -1 more
We were converting from Windows XP to Windows 7 and needed an expert to handle the complete installation from start to finish. So of course having had 2 previous, excellent experiences with this company we used them again. Mike came out and started to work immediately, completing one task after another. At one point we hit a snag when our internet provider couldn't provide info we needed to complete the job. Mike was very determined in attempting to get the info. He spent quite a bit of time and was able to figure out what my internet provider could not and then solved the problem. Mike is good, very good. Whatever computer problem you have he will fix it. I have no doubt. Also he is very amiable and easy to get along with. He's a professional. This is a very good neighborhood company that provides excellent service at a reasonable price. Once you try them you will come back to them again and again for any computer problem you may have....guaranteed. You won't be disappointed.
Description of Work: Installed a new computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Marie R.
09/2012
5.0
computer repair, computer sales
  + 0 more
inin to speficic in.coming up with the solution.s ftorriendly
Description of Work: Over the past few years we've had some overall problems with our computer. Rather than going into each one spefically I would rather tell you about George and Michael Stavrou. They can do everything you could possibly need done with your computer and fix any problem. I'm not the most computer literate person so when a problem comes up, like the mothertboard burning out, I call PC Diagnostics. George and Michael are fantastic at analyzing any situation and coming up with a solution. They can customize computer systems, repair and upgrade your hardware and software as they have done for us. I have found them to be professional yet friendly and very easy to work with. When Michaael comes to your home he gets busy right away and works quickly. I consider them to be fair, reliable and honest. I highly recommend you give them a call. You will not be disappointed.. And you too will then recommend PC Diagnostics to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$377

Luciana D.
09/2012
5.0
computer repair
  + -1 more
I use this laptop for work and am on it all day long searching information for files that I have to prepare for the company I work for. I went into a website called Udderly Delicious Ice Cream and got a virus. Not knowing what to do it infiltrated my computer pretty bad. I shut it down ,but not before it had done its damage, knowing that I could call Michael in the morning and he would take care of it. In the morning I called Michael and explained what happend and he said to bring it in and he would take a look. They will give you a free estimate of what your computer needs at no charge unlike the Geek Squad that charges just to look at it. When I took it in, he looked and determined that this one was bad, unlike one I had gotten a couple months earlier that he cleaned off while I waited. He actually thought that he would have to reload everything but would try cleaning it first. This was at about 10:30 in the morning. He called me at around 5:00 and said it was ready to pick up and that he was able to clean the virus off. He knows I use this for work and started on it as soon as I left. I have had work done here before and know that I can rest assured that when I pick it up it will be ready to go. The turnaround time is fabulous and being a bit on the OCD, Type A personality, I tend to not trust anyone with anything particularly the computer I use for work. But I don't even freak out anymore because I know that Michael is a phone call away and will take care of whatever happens. Their location is a bit of a drive for me, but I don't even care because the peace of mind is worth the trip. I would highly recommend them for any computer work you might need. I wouldn't trust anyone else with my computer.
Description of Work: Cleaned off a virus I got on my laptop that I use for work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    5857 Ridge Rd, Cleveland, OH 44129

    www.pcdshop.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Computer Repair,
    Computer Sales

    FAQ

    PC DIAGNOSTICS INC is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 6:00 PM

    PC DIAGNOSTICS INC accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, PC DIAGNOSTICS INC offers free project estimates.
    No, PC DIAGNOSTICS INC does not offer eco-friendly accreditations.
    No, PC DIAGNOSTICS INC does not offer a senior discount.
    Yes, PC DIAGNOSTICS INC offers emergency services.
    Yes, PC DIAGNOSTICS INC offers warranties.
    PC DIAGNOSTICS INC offers the following services: Desktop & Laptop Repair, Virus Removal, New Computer Sales, Hardware, Software, Parts

    Contact information

    5857 Ridge Rd, Cleveland, OH 44129

    www.pcdshop.com

    Service hours

    Sunday:
    Closed
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 6:00 PM