I CALLED BACK AFTER THE SECOND TIME AND TOLD HIM THAT I WOULD PAY FOR THIS ONE CLEANING, BUT WOULD LIKE MY MONEY REFUNDED FOR THE CLEANINGS THEY DIDN'T DO. HE INITIALLY SAID HE HADN'T PROMISED TO REFUND ME AND BECAME VERY HOSTILE AND HUNG UP. I CALLED BACK LATER, SPOKE TO HIM AGAIN. I INITIALLY PAID $220 AND HE AGREED TO SEND ME $165. I FELT THAT WAS REASONABLE. HE PROMISED I WOULD GET THE MONEY IN 10 DAYS. THAT WAS OVER 3 WEEKS AGO AND I STILL HAVEN'T RECEIVED A CHECK. WE NEGOTIATED A SETTLEMENT OF THIS, AND HE HASN'T SENT THE MONEY.
Description of Work: THEY ASKED ME VERBALLY TO HAVE THEM CLEAN 5 TIMES AND I AGREED. THE AGREEMENT WAS THAT IF I WAS NOT SATISFIED, I WOULD JUST PAY FOR ONE CLEANING. THE CLEANING WAS NOT SATISFACTORY. I CONTACTED HIM THE SAME DAY AND TOLD HIM I ONLY WANTED TO PAY FOR THE ONE CLEANING, AND HE PLEADED WITH ME TO GIVE HIM ANOTHER CHANCE. HE INDICATED THAT THESE WERE SUBSTITUTE CLEANERS, AND THIS WASN'T USUAL. HE TOLD ME THE FIRST CLEANING WOULD BE FREE, AND HE ASKED TO LET THEM COME AGAIN AND IF I WAS UNSATISFIED, HE WOULD RETURN THE MONEY FOR THE FULL FIVE CLEANINGS. THEY CAME A SECOND TIME AND IT WAS EVEN WORSE.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
$220
10/2003
3.0
house cleaning
+ -1 more
THERE WERE 3 GIRLS THAT CAME OUT. ONE PERSON DID A GREAT JOB AND ANOTHER ONE DID A BAD JOB. I WILL NEVER HAVE THEM AGAIN. I DIDN'T NOTICE THE BAD JOB UNTIL THE NEXT DAY.
Description of Work: THEY CLEANED OUR HOME.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
$110
01/2002
3.0
house cleaning
+ -1 more
THEY WERE NICE BUT, YOU COULDN'T TRUST WHO THEY WERE GOING TO SEND. NOT A NEGATIVE BUT A LET DOWN.
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Service Categories
House Cleaning
FAQ
MISSIS MAIDS is currently rated 2.3 overall out of 5.
No, MISSIS MAIDS does not offer free project estimates.
No, MISSIS MAIDS does not offer eco-friendly accreditations.
No, MISSIS MAIDS does not offer a senior discount.
No, MISSIS MAIDS does not offer emergency services.