Mighty Maids Inc

They do a great job for a very good price. I'll stay with them! I like that their rates don't increase and they are always very considerate about my requests. They also bring their own cleaning materials. One of the two groups could be a little better in terms of punctuality, but again, they do a good job.

I had used them and they did a bang up job. So I used them every month. So I did not supervise what they were doing so they started working ¾ of an hour and left a bunch of stuff undone. So I quit them. Recently I used them back and I found out that if I stand over them and tell them what to do everything goes fine. They do very well as long you supervise them.

They were efficient, thorough and very pleasant. We were very pleased.

I've been using this company for about a year. They started out doing very well. My last three cleanings were unacceptable! One of those cleanings they sent 3 workers for an 1 1/2hr and they did a lousy job. It was too many workers and not enough cleaning. They left the garbage that they took out on my porch! They didn't have all of their cleaning supplies also. The next visit they used a vacuum cleaner that was not working properly so it looked like they didn't vacuum. They didn't bring shoe covers, I had to supply those, then there were dirt rings in my bathroom sink in my upstairs bathroom. The last cleaning was the worst of them all. My shower and bathtub were half cleaned. My head board was not polished, there were dirt rings left in my downstairs commode. One worker was commenting on the tv show on the television and constantly talking to me as opposed to cleaning. The workers tried to leave 20 minutes early. When I asked them to go over the items they half cleaned both workers gave me attitude. Everyone has bad days, so I gave them the benefit of the doubt. My rule is three strikes and your out! I'm done with this company and I will not have them back in my home to clean again!

Cleaned my house. They forgot but sent another team - late. One worker good the other below average.

It went well. Very well.

I've used them twice. The girls were very good and they were nice. The last two girls that were here worked like dynamos. They didn't even talk to one another. They were cleaning up a storm. I was in the office doing work and I didn't hear a peep out of them. They got the job done. One girl did the baseboards and I didn't even ask her to do them. She said she noticed there was some dust on them and figured I would want to have them done They did an excellent job and I tipped them each an extra $20. I will use them again before Thanksgiving.

Horrible cleaning service, I will never use or reccomend again.. Everything they promise, advertise and promote is a lie

They did not read my note. Even though the check was right on top of it. The opened every door to every room. No knocking. My son was asleep and he was wondering who walked into his room. They walked into my room. I told them no that they did not need to do my bathroom again. The were only here an hour not an hour and half. When they left I looked around. There were rags left everywhere and they left the a swiffer, a dirty pair of socks was thrown into my purse. Yes in my purse. They never touched the fan. The rest looked like it was done half done. A few days later I went to light a small glass oil lamp that 2 of my sons gave to me. The flowered top fell apart as I lit it. Great. This is the second team that I was trying. The first team started off like gang busters and slowly went downhill. They left well be for the regular 90 minutes that I paid for. Their work was less than acceptable. I am not picky. I am a single mom of 4 kids. 3 teenage boys and 1 really sloppy teenage girl. All I really needed were the bathrooms and the main living area. So why cant you guys get it right? I called and had to lave a message. I said what happened and the last straw of the broken glass oil lamp. I never received and apology. I called back and said i think I should be refunded the last cleaning. Again nothing. ***UPDATE***I had just realized that I had been using mightymaids since February. During the time they worked for me my whole family started noticing things missing. I had at least 3 sets of flatware plus serving prices in my drawer. I also had a set of Oneida flatware in there. It was an expensive set. It is all gome. Plates nothing expensive was disappearing as well. Plastic reusable cups the ones with the straws and lids plus just large plastic cups were all slowly dwindling down. I thought it was my kids. I have 4 teens who have friends. But no one would take anything. At least not this much. When I was looking back on my calendar and realized that I hired then in Feb, it dawned on me that u very well could have been the girls. I am hone every day. I know who first in and out. I had the kids search the house. They came up with a few odds and ends. But not enough to twelve all that was missing. Not one piece of my wedding gift flatware us here. None. An I sure that did it? Pretty much. Can I prove it, no. But I will never take a chance with this company again and neither should anyone else.

I called the home office of Mighty Maids and asked them to send a crew to wash the walls in the kitchen, one wall in the family room, the master bath and the half bath in the master bedroom. She said to tell the girls what you want when they arrive. I said that I would. They arrived and I told them what had to be done. The three women split up, I assumed to do the work specified. After they left the wife and I checked the work. The only worked performed as ordered was in the kitchen, by the woman that I assumed was the crew leader. She took the check for the work. The kitchen walls were only partialy cleaned. None of the other walls were touched. While the work was being done I went to the master bedroom for something and found that the woman working there was dusting the window woodwork and my dresser. I told her that she was to wash the half bath walls. she said, "that's all right". and I left. When I called Mighy Maids to complain, the women there said, "we don't do walls". I said, "that is what we ordered". She repeated, "we don't do walls". That is where it ended. I feell that I have been conned.

Excellent job. Would use again.

Extremely rude and unprofessional is how it went. I called to inquire for cleaning of my mother's home, a senior citizen and wanted to be sure she is comfortable and meets with the people first. Despite the web page saying "Free Consultation" basically that is just telling you over the phone what their costs are. They will not come to the house to give a quote and will not come to the house unless scheduled to clean. First was told it would be $60.00/hour for two people, 1.25 hours minimum. Coupon "offer" is for two hour minimum - so if you don't have a house that requires two hours, then why bother to "offer" a coupon? Person answering the phone did not like my questions, which when first hiring a company to come into one's home, questions should be asked and mine were basic. I was a little upset no consultation althought the website advertises "Free Consultation", coupon is only good for two hour minimum service, but we would only need 1.5 hours at most for a 2 bed/2bath home. Since she didn't like me asking questions, she stated "we're not the service for you" and that was it. Either you're in a service business and politely answer potential customers questions - or get out of the service business!

I called a few weeks ago to schedule a cleaning crew to come to my house which we are about to move into. We have had the floors refinished and walls painted so needed some cleanup of dust from those as well as cleanup of grime, ect left from the previous owners. I spoke with the scheduler and told her what I needed and how big my house was, she assured me she was sending a team who could get the job done. Today the team arrived (about 30 minutes after I had expected them). They were all very nice and polite, but informed me when they started that they only had two hours because they had 2 appointments scheduled after mine. And they weren't sure they would get to cleaning everything. 2 hours later, they had to leave and my house was not done. I could tell they did get to clean some areas, but many of the things I had asked them to do were not done including most of the main floor of my house and half the kitchen. They were very apologetic about having to leave me in a bind, but said they had to do what the scheduler told them to do, as that was their boss, and they had to leave. Now I've got a partially cleaned house and movers coming tomorrow. They suggested that their scheduler should have done it for the end of day so they could have stayed until it was finished. I don't think they did a great job cleaning what they did, but I'm not sure if that's because they were in a hurry or because of their overall quality. It's a big disappointment and now I'm stuck.

The girls at Mighty Maids were very good. Only complaint is that they told me over the phone it would be 3 girls for 3 hours. Four showed up and they stayed 4 hours, so the price was definitely above what I expected. They did stop at the 3 hour mark and tell me that the price would be more, and I said to finish the job. Besides for that, they did a wonderful job. We were moving into a new house and it was empty of all furniture. They cleaned inside and out of all cabinets, appliances, and mopped all floors. They repeated anything I asked them to do, and dusted the basement and garage. Overall very pleased, but did spend more than i had anticipated.

Two ladies from Mighty Maids arrived exactly on time and proceeded to discuss what the cleaning priorities were. They then proceeded to clean the whole house. We are requested they clean the blinds as well but they tried it and recommended that to clean it properly it would be best to soak it in tub and wash. We decided to change them out instead as they were pretty ol. At the end of the two hours, they walked thru the house with me to make sure all areas were clean. They quickly went over some areas that I though would use another cleaning. I am very impressed with how quickly they worked and how cost effective their services were. I will definitely use them again.

The women who came were friendly and responded positively when I asked them to do something or redo something.

It was wonderful. They show up on time, complete the task and I am very pleased.

After they left I discovered they had folded my husbands clothes that he hadn't taken care of. Thank you, ladies.

Ladies were on time and introduced themselves. Went right to work. Asked appropriate questions. Were quiet.

They did a good job. They were here for an hour and a half. I was very pleased. They were punctual. There were two girls. They were very professional. I was amazed how quick they got it done and I was very pleased with the job. They were on time.

I was very pleased with their service. They did extra things like taking out the trash for me without being asked. They were friendly and got done pretty quickly.

Mighty maids were very nice and professional on the phone and the ladies who arrived were very nice. I had 3 maids at my house for 2 hours. I asked specifically that they tackle the windows, wood blinds, floors and woodwork - as well as general house cleaning. They just left. The blinds were wiped, but not thoroughly - they'd never pass a white glove test. The woodwork was dusted, but not cleaned (I wiped off grime with just a wet rag after they were done). The floors seemed pretty good, but I'm not sure that rugs were moved when they cleaned them. The windows were ok, but streaked and the upper windows were not done at all. This all cost me $180.00. Seems pretty steep for an OK job. I would not recommend Mighty Maids to a friend.

They didn't after all have to clean out actual litters, just around them. I told them i'd just buy new ones! lady who is NOT allergic to cats came to help me and was willing to do that nasty chore.

Contacted cleaners, maid the appointment, they contacted apartment managers to gain access and took care of everything.

They cleaned the upstairs first, and I was satisfied with the job they did. They then came to the first floor, and started cleaning. I got out of their way and went downstairs to clean the basement(which I did not ask them to do). After 2 hours of cleaning they told me they had about 15 more minutes of work to do, and did I want them to continue? I told them that yes, I wanted the work to be completed, When they told me they were done, I came upstairs to inspect their work, and was surprised to see they hadn't vacuumed the entryway. They started to do this, and the vacuum quit working, so they couldn't complete it. I then walked into the sun room, and saw that it wasn't very clean at all. There was debris still on the floor, and the counter where the microwave sits was not cleaned at all. They were in a hurry to leave as they had another job to do, and were going to be late, so they just wanted their money, and they left. They asked if they should take their trash with them, and I told them to put it in the trash can, and when they left, I saw it on the floor, so I cleaned it up, I have never hired anyone to clean my house before, but decided to do so for the holidays, and am disappointed in the results. I will not use this service again.