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Mayer Plumbing & Heating

Plumbing, Drain Cleaning, Water Heaters,

About us

Family run business with well over 200,000 satisfied customers. We offer, on most repairs, a minimum 2 - year parts and labor warranty. We offer up to 12 months interest free financing. Additional DBA: Callahan Quality Air

Business highlights

102 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - water heaters, tankless water heaters, sewer inspections & cleaning & trenchless replacement, waterproofing, sump pumps, fixtures, water lines, disposals, backflow testing, gas pipe testing & repair. Heating & air conditioning - repair & installation. Remodeling - kitchen & bathroom.

Amenities

Warranties
Yes
Senior Discount

$20.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5427 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
10%
3
6%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 401-427 of 427 reviews

Tim P.
03/2014
5.0
plumbing
  + -1 more
well
Description of Work: repair burst/frozen pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

Mikie P.
02/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry G.
01/2014
5.0
plumbing, drain cleaning
  + 0 more
It is fine now.
Description of Work: Cleared clogged drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kristen C.
10/2013
5.0
plumbing
  + -1 more
Project went well.
Description of Work: Replaced non-compliant flexible pvc drain under sink with metal pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Elio C.
10/2013
5.0
plumbing
  + -1 more
The Plumber did an excellent job.
Description of Work: Repaired one faucet and installed a hose spigot and valve.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Andre W.
10/2013
5.0
plumbing
  + -1 more
confused
Description of Work: I though the 40 for 90.00 included the work so I was confused when I had to paid another 217.00 dollars.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$217

Janey B.
08/2013
5.0
plumbing
  + -1 more
N/A
Description of Work: Even though I did not use their services, I did send them an email of what I was looking to be done. I must say their call back to me, from Jason, was within 1/2 hour, he left me a message and was very professional in that message; that impressed me.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Teresa W.
07/2013
5.0
plumbing, drain cleaning
  + 0 more
very efficient and nice
Description of Work: Unclogged laundry sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

barbara H.
06/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: they did fine - inspected the s-trap and determined I did not need the pipes cleaned out
Rating CategoryRating out of 5
Yes, I recommend this pro

David and Jamie C.
06/2013
1.0
plumbing
  + -1 more
unknown
Description of Work: Called for an estimate to have sink, dishwasher, and disposal hooked up to finish remodel. Everyone was very polite and seemed very professional until he gave us our estimate 820, 733 after coupon, this is outrageous. After calling two other places one being Lowes and another just a random plumber chosen off the list both estimates were 300 from lowes and 250 +parts for the other plumber. I called the company and asked how they justified this price and was told they couldnt now but if i left my number they might be able to. Will never do any business with this company ever.
Rating CategoryRating out of 5

Response from Mayer Plumbing & Heating
Dear [member name removed], I want to again apologize for the mix up in pricing regarding your estimate. As I mentioned on the phone earlier today, the technician dispatched to your home is still learning our flat rate form pricing. Unfortunately, instead of using the combined or lump sum price, he priced each job individually. This in turn gave you a much higher estimate than what you should have received. The price you should have been given was $383.00. i have since spoken with the technician and informed him of his mistake. I again apologize for any inconvenience this may have caused you. We at Mayer Plumbing and Heating take a great deal of pride in our relationship with our customers. Please accept the coupon which I sent you and feel free to use this toward any future plumbing repair. If you have any other concerns, please let me know. Hope you have a great day! Jason Mayer Plumbing and Heating Proudly Serving N.E. Ohio Since 1922

Cheryl S.
05/2013
5.0
plumbing
  + -1 more
Very happy with results.
Description of Work: Fixed sink handle and bathtub drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Eugene D.
05/2013
1.0
plumbing
  + -1 more
No work was done
Description of Work: I needed to have a pipe soldered. I was told it would cost about another $ 200.00 No work was done

Rating CategoryRating out of 5
value
1.0

$40

Randall S.
05/2013
5.0
plumbing
  + -1 more
It went well.
Description of Work: Installed an extra water filter which filters the water before it reaches the water softer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Steven G.
04/2013
5.0
plumbing
  + -1 more
perfect
Description of Work: cleared the drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Louis G.
03/2013
4.0
plumbing
  + -1 more
no problems
Description of Work: upstair unit bathroom sink and tub clogged. Plumber unplug the sink andtub. approximately at the unit for 3/4 to 1 hour. No issues.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Neil G.
03/2013
1.0
plumbing
  + -1 more
bad
Description of Work: We bought a discount certificate for 90 dollars’ worth of plumbing work for 40.00 advertised on Angies List and paid on PayPal. Ok, that was easy enough. I told the plumber when he arrived that this would be a quick fix (leaking tub faucet) and let him see my receipt for the certificate. He had to call that in to get his boss’s ok, because he had never seen an Angies list pre-paid coupon before, I guess. It took a few minutes to get his supervisor’s ok on that one, which made me kind of uncomfortable. He then told me before coming into the home, it would be a minimum of 390.00 to fix the faucet, minus the 90.00 leaves me with a 300.00 dollar bill. (They must think that everyone in Strongsville is either rich or gullible) I told him to forget it, I wasn’t interested at that price just to install a washer or grommet. He called his supervisor again and after talking about it they agreed to get it done for 150..00 out the door. After looking at the tub faucet, he had to remove the center diverter (Eljer faucet) and send pictures of it to his supervisor. He then told me it was so old that parts were going to be hard to come by and it would not be fixed today. (later I found the parts after a 10 minute search on the internet and a phone call – TAPCO plumbing now these guys were helpful..they even emailed me diagrams of parts and part numbers). Mayer plumbing then told me to be prepared for having to install a new unit. I told him, I would do that but only as a last resort. The plumber left and called back the next week and wanted to remove one of the valves and send that picture to his supervisor also. That was 4 weeks ago and when I inquire as to the progress, they respond “I will text you when my boss gets the parts in”. You guessed it, the parts never came in. Mayer plumbing was courteous and friendly enough face-to-face, although they did not give satisfactory service and tried to up-charge me (do a new install) when parts were a little hard to come by. Like I said, I found the parts myself in 10 minutes with a quick search on the internet and gave Meyer plumbing the details. They answered “the boss is ordering the parts, he'll let you know when they come in. (Again) This was going to be a simple job, but they seemed uninterested in “the little guy”.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0

$40

MARCIA H.
01/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: Diagnosed source of leak and replaced supply line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Kenneth I.
08/2012
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Roof and gutter inspection. Gutter and downspout cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LaShawn H.
03/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: The gentleman was courteous and friendly! The guy gave me advise that saved me money! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JadaRae B.
02/2012
1.0
plumbing, water heater repair
  + 0 more
idea
Description of Work: I have used Mayer Plumbing for many years and called them for a hot water heater when my old one needed to be replaced. I had no idea they would take such advantage of me since I had been a faithful customer for years. I could have bought and had the same hot water heater installed for about $700 cheaper by another dealer. Will I do business with them again--absolutely not!!!!!!

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$1,455

John E.
11/2011
5.0
plumbing, drain cleaning
  + 0 more
I hope to use again
Description of Work: Kitchen drain stopped up. PLumber showed up very late in the day because of work problems else where. Was not able to do work that day because he did not have right kind os snake because of misunderstanding with office and myself. plumber came next day and gave me my $50.00 off from Angie"s list coupon plua another 10 % off bill for inconvienence in getting work done on appointed time.. Plmber snaked drain fo close to an hour and did an excellent job. I have usedMayer plumbing before and the same plumber ( ROGER ). I hope to use Mayer plumbing for any future plumbing needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$173.5

Timothy B.
10/2011
5.0
plumbing, water heater repair, drain pipe, drain cleaning
  + 2 more
Description of Work: They replaced the furnace, the drain in bathroom, and they fixed a broken toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

dennis H.
12/2010
1.0
plumbing
  + -1 more
No service was performed.
Description of Work: Called for emergency service for a water leak on the feed line to a water heater. Problems do not occur at convenient times. This was Christmas night. It was an emergency as the only way to avoid a major water event was to shut off the water to the entire house, which was filled with visiting family members. They were not able to provide the emergency service as noted in the Angie's List company description.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0


Response from Mayer Plumbing & Heating
I would like to offer you my sincerest apology. This incident has just recently been brought to my attention. Upon investigation into this matter, it has been discovered that you indeed did not receive a return call from my company. Apparently the technician on call never responded to this plumbing problem. This matter with the employee has since been dealt with. I take a great deal of pride in my company's customer service and truly regret that you had such an experience with my company. If you wish to contact me, I would be more then happy to give you a $150.00 coupon good toward any of our services. I know this cannot help with the problem you originally contacted us for. However, if given the chance, I know we can provide you with the quality of service you so deserve. I thank you for your time & hope you have a great day! Sincerely, Jason

JOHN R.
01/2004
4.0
plumbing
  + -1 more
unknown
Description of Work: INSTALLED TWO OUTSIDE FREEZE PROOF FAUCETS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

ROBERT & NORMA T.
04/2001
5.0
drain cleaning
  + -1 more
unknown
Description of Work: CLEARED BLOCKED DRAINS

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

5914 Ridge Rd, Cleveland, OH 44129

www.mayerplumbingco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Basement Waterproofing,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Electrical,
Water Filtration and Softening

FAQ

Mayer Plumbing & Heating is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Mayer Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Mayer Plumbing & Heating does not offer free project estimates.
Yes, Mayer Plumbing & Heating offers eco-friendly accreditations.
No, Mayer Plumbing & Heating does not offer a senior discount.
Yes, Mayer Plumbing & Heating offers emergency services.
Yes, Mayer Plumbing & Heating offers warranties.
Mayer Plumbing & Heating offers the following services: Plumbing - water heaters, tankless water heaters, sewer inspections & cleaning & trenchless replacement, waterproofing, sump pumps, fixtures, water lines, disposals, backflow testing, gas pipe testing & repair. Heating & air conditioning - repair & installation. Remodeling - kitchen & bathroom.

Contact information

5914 Ridge Rd, Cleveland, OH 44129

www.mayerplumbingco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM