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Mayer Plumbing & Heating

Plumbing, Drain Cleaning, Water Heaters,

About us

Family run business with well over 200,000 satisfied customers. We offer, on most repairs, a minimum 2 - year parts and labor warranty. We offer up to 12 months interest free financing. Additional DBA: Callahan Quality Air

Business highlights

103 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing - water heaters, tankless water heaters, sewer inspections & cleaning & trenchless replacement, waterproofing, sump pumps, fixtures, water lines, disposals, backflow testing, gas pipe testing & repair. Heating & air conditioning - repair & installation. Remodeling - kitchen & bathroom.

Amenities

Warranties
Yes
Senior Discount

$20.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.5427 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
74%
4
10%
3
6%
2
3%
1
7%


Rating CategoryRating out of 5
quality
4.6
value
4.2
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 101-125 of 427 reviews

Deborah P.
06/2014
5.0
plumbing
  + -1 more
John was very professional and cleaned up after himself. We were very impressed and felt that the cost was reasonable. We called Mayer Plumbing back out a few weeks later. Jessie came out and repaired a busted water line that fed our outside spicket. The cost of this repair was 199.99 which we felt was also very reasonable. Jessie did a good job and was also very professional,. We would use Mayer Plumbing again.
Description of Work: John came out and repaired my bathtub faucet which would continue to run while using the shower. He explained what the problem was and what was needed to fix it and how much it would cost before getting my ok to fix it. I also had him check out a leaky garbage disposal. He told me that it would need to be replaced as it could not be repaired. I gave him the ok to replace it with a badger disposal that he had in stock.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$404

Pablo V.
06/2014
5.0
plumbing
  + -1 more
They discovered the flange was incorrect. Had to go get a longer one and it works great.
Description of Work: Fixed a leaky toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rajyalakshmi A.
06/2014
4.0
plumbing
  + -1 more
They replaced the faucet hose in kitchen sink (it was stuck and we were not able to take it out ourselves).
Description of Work: I purchased a Big Deal for $40 for $90 of Licensed Plumbing Services.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$120

Cariappa M.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
Was successful in removing the clog. Also recommended products to remove the clogs. Was very knowledgeable in his field and experienced.
Description of Work: The drain was clogged in the kitchen sink an was not usable for couple of days. Contacted Mayer after buying the coupon from angie's. They were able to come over the next day and was able to snake the clog out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Edward G.
06/2014
5.0
plumbing
  + -1 more
It was fine. I actually wasn't there. It was on an income property that I have. The 2 guys that came out did a good job. It didn't take them too long. The communication was brief but it was fine. They just showed up, did it and left. They showed up when they said they were going to.
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$79

Renee C.
06/2014
2.0
plumbing
  + -1 more
Fixed the Garbage Disposal. Well I was very disappointed. he states Oh well you paid the $40.00 through angie's list and there is an additional fee. 'I did no like that. So when they got here there was an addition fee of $18.00 for the service. Here I am thinking I am getting a discount on hourly services. Well then I explain to him I had a leaking pipe in the basement due to the fact he was done In a 1/2 hour and he said you cannot use that money towards another problem in the house. That would be another additional service call. and I cannot use the balance within the next 30 days. WHAT A RIP OFF. WHAT DID I PAY FOR? I would never use this Mayer Plumbing with hidden fees and you cannot use your balance within so many days and then they will charge you another service fee with an outstanding balance on the prior. HIDDEN FEES I paid $40.00 to Angie's List then $18.00 to Mayer Plumbing for 1/2 service of taking out 2 pieces of metal and plastic out of garbage disposal. Then they want to charge me $129.00 on top of $59.00 to come back out and fix a leaking pipe in my basement NO THANKS
Description of Work: Fix Garbage Disposal He found a metal piece and a plastic piece In the garbage disposal.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$58

Response from Mayer Plumbing & Heating
Dear [member name removed], We are sorry to hear that you had an unpleasant experience with our company. We do pride ourselves in customers service. Upon looking at your invoice I did notice that the technician charged you a minimum labor fee of $49.00 (normally it is $60) & the $59.00 service call. As it states in our Angie’s list deals our coupons do not include the service call fee. I’m not sure if there is some confusion with the $40 for $90 deal but it is basically like receiving $50.00 off of the bill. Our technicians give our pricing up front so that there are no hidden costs to the customer. The service call fee is good for 30 days with our company & you would not have had to pay that again if we had returned to do other repairs within that month. I feel there may have been some miscommunication between you & our technician & I do apologize for that. I wish that you would have contacted our office to discuss any concerns you had. We will be mailing you a $25.00 off coupon that you can use on your next repair if you would like to give us another try. Sincerely, Jason

Carol C.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything went well, other than the appointment being pushed back twice. The first time I was told the wrong day. The second time, the technician was held up at an appointment and was later than expected. But the technician was very helpful and explained the issues I was having with the furnace. He also service my ac and was very thorough and professional. I would definitely use them again. The lateness was due to unforeseen circumstances.
Description of Work: I had an AC service check, but I was also having issues with the furnace shutting off. (The weather was shifting from warm to cold in spring, so both were being used.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$180

Michelle F.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
We have had an occasional sewer gas smell in our garage & basement and thought the lines needed to be snaked. We contacted Mayer Plumbing & Heating to come and do the work. When they arrived we explained the problem & they said the problem was not from our lines but more likely from the city's main line. They could have easily done the snaking and charged us without us knowing any difference. It is rare to find an honest company these days and wanted to pass this information along. I will definitely be calling them again for any future problems and will be recommending them to all my friends.
Description of Work: scheduled to snake sewer lines to the street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory S.
06/2014
5.0
plumbing
  + -1 more
Jesse and Kevin did a very good job. They explained what they were doing and why they were doing it. They completed the job in a very timely manner. I would recommend them for any plumbing job.
Description of Work: Installed shut off valves on the bathroom faucet. Replaced the bathroom faucet and shower head. Caulked the bathroom surround.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$734

MARK H.
06/2014
4.0
plumbing, drain cleaning
  + 0 more
Drain was snaked with approx 30 feet of snake. Apparently 2 clogs were encountered but no evidence of the clog came back on the snake. Thirty minutes later I was less $158 but my sink was draining again. When speaking to Jason during the scheduling process, he informed me that the on site technician could determine the correct Angie's List coupon code to apply, based on the assessment of the problem. His on-site technician kept his word and explained the $99 snaking/drain cleaning was the best coupon. The on-site technicians were friendly, professional, and explained their approach and the results. Applied the Angie's List coupon of $99. Added the $59 service call for the $158 total. In summary, I'm happy my drain was unclogged and the professionalism of the onsite technician. In the big picture, $99 was more than enough payment for said service which took approx 30 minutes. I 'thought' the $59 service call fee was included in the $99 drain cleaning but I was incorrect. I'm just a little dissatisfied with the cost of simple plumbing service. Perhaps they could waive the service call fee if the total job takes less than an hour? How about 45 mins? 30 mins? Seems like a money grab to me. How about a coupon for a free service call on a future service? That would entice me to re-hire Mayer Plumbing for a future service.
Description of Work: Assessed a slow drain in my bathroom sink and determined it would need snaked. Applied 30 feet of snake to the drain and cleared the clog in app 30 minutes.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$158

Mark D.
05/2014
5.0
plumbing
  + -1 more
The service worked out to be excellent. The deal was for $40, but they charged me extra. They came out two different times. One time they came out, it was $98 and in addition to the deal price. The second time, it cost me $150 in addition to the deal price. The price included just for the labor because I had all the materials.
Description of Work: Mayer Plumbing & Heating replaced a set up valve on my toilet and replaced an outdoor closet that was leaking.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288

Jeffrey K.
05/2014
5.0
plumbing
  + -1 more
It went very well! They were very pleasant. They did exactly as they told me they would. The technicians were very polite and professional while in my home.
Description of Work: This was a Big Deal purchase for $40 for $90 Worth of Licensed Plumbing Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Andrea V.
05/2014
5.0
plumbing
  + -1 more
They came out and gave my son an estimate. They ended up doing the work themselves. He showed up on time and was thorough
Description of Work: I purchased the Big Deal for $79 for Drain Cleaning and more!

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Jeannette S.
05/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The furnace would not turn on when it should. It would run for awhile then stop, I would have to turn it on and off until it would start again. After inspecting and cleaning the switches, he told me that he could not say how long this would last. He was very polite and honest. I told him that I was looking for a new furnace. He told me to call his office and they would see what we could work out.I was very pleased with the service .It was not rushed, I didn't feel like I was being pushed into buying anything. I recommend them highly.
Description of Work: He inspected the furnace and told me what was wrong. The furnace was made in 1985. He cleaned some switches and that took care of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$126

Anthony W.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
Had them out for our 2nd tune up on the central air unit. Had to refill coolant again as we have a small leak in the 20 year old system somewhere. He was polite and courteous and gave us helpful info on buying and installing a new a/c unit from them.
Description of Work: Spring A/C tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Patti G.
05/2014
3.0
plumbing, drain cleaning
  + 0 more
The drain cleaning went very well. However, the plumber said that a pipe in the basement was leaking and it would cost me about $2,500.00 to repair. I had another provider out to get a second opinion and we turned on the shower, the sink, and flushed the toilet all at the same time and found no leak whatsoever. This is somewhat disconcerting to say the least as I was not able to repeat the issue Mayer claimed to have found. The work that was done, was done very well. I have docked him Overall based on the false claim that was made on the pipe in the basement. I was not able to repeat the issue, which makes me worry that he may have been trying to upcharge me for unnecessary work.
Description of Work: This was a Big Deal purchase for $79 for Drain Cleaning and more!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

Barbara P.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
We bought an Angie's List Special Deal and paid $40 for an hour of plumbing work. In the fine print, there was a $59 trip charge, but the deal listed services including unclogging drains. We had a few drains that were running slowly, so we bought the deal. When the technician arrived, he told us that he would try to clean the drains, but if he had to snake any of the drains, there would be an extra charge. This irritated me because I thought the work I needed was covered in the deal. As it happens, we did not need to have any of the drains snaked so it all worked out, but I think Mayer might want to be clearer about the services that are covered by their special deals if they run this offer again. The technician was on time, worked quickly and did a good job, so the overall experience was positive.
Description of Work: Replaced the garbage disposal and cleaned drains that were running slowly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$298

Jo L K.
04/2014
5.0
plumbing
  + -1 more
they arrived 3 hours late they fixed the leaking pipe. I wanted them to install a faucet but he said he had a emergency and could not do it. I was very dissapointed with the fact that I waited all day and he does a portion of the job then tells me he has to go to another job classifed as a emergency. They were very professional and nice guys, but I still had a faucet to be installed when they left and I had taken off work and waited all day
Description of Work: fixed a leaking pipe

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$88

Jerome S.
04/2014
4.0
plumbing
  + -1 more
Office team was always very polite and accommodating. Team had to come back another day as an additional leak was missed but was flexible and came back to complete the job. Professional and neat work team.
Description of Work: Two guys showed up and repaired a pipe broken from frozen water.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$400

Jim M.
04/2014
4.0
plumbing
  + -1 more
I have used them a couple of times before.. I use them for drain clearing in kitchen. Technicians are courteous and professional, scheduling is responsive mostly.. BUT, this time I waited for 2 days, on the 1st scheduled day they were to come out they stated that the techs truck broke down and they could not dispatch another tech until a day and 1/2 later. So, I waited. Tech showed when they stated they would 2nd time around. The coupon I purchased stated $99 Drain Cleaning. **BE CAREFULL !! ** there is an additional $59.00 Truck or service CHARGE! I explained that I was unaware and they reduced by $59.00 .. Overall I would use them again and feel they are worth building a relationship with as a residential customer..
Description of Work: Called for a plugged drain with a Drain Cleaning Deal they posted,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$300

David H.
04/2014
5.0
plumbing
  + -1 more
Clear blocked kitchen sink.
Description of Work: Clear blocked kitchen sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Adam D.
04/2014
5.0
plumbing, water heater repair
  + 0 more
Great. They came back a second time as part of the original cost to install the part sent by the manufacturer.
Description of Work: Contact manufacturer for faulty water heater part. Addressed issue then came back to install when part was delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judith R.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
My brother and his wife were visiting us, and of course, we started having trouble with the drain in our bath tub and toilet downstairs would not flush. Looked up plumbers on Angie's List and gave them a call (about 1 pm) and explained the situation, she said they could come out next day but I asked if it was possible if they could come out the same day. She said she would check on it, she called back about 1/2 hour later and said that the guy was on his way. John, the young serviceman arrived and quickly got to work on the toilet. He snaked out the sewer line, had to remove the toilet and snaked that out. He worked almost 4 hours on it and the bathtub, toilet started draining and working. He wasn't satisfied with how the water was going down, he said it should be going down faster, anyway he recommended that he come back the next day and let him run a camera through the line out to the street. We agreed and he came back at exactly the time he said he would. Got up on our roof and fed the camera down the vent pipe. The camera knocked the last of the build up in the line and water drainage was 100%. Also, John said it was clear all the way to the street. John, was great, explained everything that was happening and recommended solutions for the problems. He also spelled out the costs involved. He was a hard worker and very knowledgeable about plumbing. He was also very courteous and answered all of our questions.
Description of Work: Cleaned out our drains so bath tub and toilet would drain correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$536

BARBARA P.
04/2014
5.0
plumbing, water heater repair
  + 0 more
A1 Service! They are very accommodating, polite, and punctual!
Description of Work: I had a pipe and a hot water tank replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dawn J.
04/2014
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
I bought three of these deals and I feel like the deal description was confusing. I was told that I could only use one of these deals and that there would be an extra $60 to have the services done.
Description of Work: .
Rating CategoryRating out of 5
$120

Contact information

5914 Ridge Rd, Cleveland, OH 44129

www.mayerplumbingco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Water Heaters,
Heating and Air Conditioning,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps,
Basement Waterproofing,
Kitchen and Bath Remodeling,
Natural Gas Lines,
Electrical,
Water Filtration and Softening

FAQ

Mayer Plumbing & Heating is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Mayer Plumbing & Heating accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Mayer Plumbing & Heating does not offer free project estimates.
Yes, Mayer Plumbing & Heating offers eco-friendly accreditations.
No, Mayer Plumbing & Heating does not offer a senior discount.
Yes, Mayer Plumbing & Heating offers emergency services.
Yes, Mayer Plumbing & Heating offers warranties.
Mayer Plumbing & Heating offers the following services: Plumbing - water heaters, tankless water heaters, sewer inspections & cleaning & trenchless replacement, waterproofing, sump pumps, fixtures, water lines, disposals, backflow testing, gas pipe testing & repair. Heating & air conditioning - repair & installation. Remodeling - kitchen & bathroom.

Contact information

5914 Ridge Rd, Cleveland, OH 44129

www.mayerplumbingco.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 1:00 PM