Marty's Appliance Services & Sales

Appliance Repair

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

Marty's Appliance Service & Sales in Cleveland, OH is a privately owned company. We have been repairing major appliances in the Ashtabula and Cuyahoga counties for over thirty years. For a QUICKER RESPONSE, please call me at (216) 251-3888 or send me an email at martyhones58@icloud.com

Business highlights

35 years of trusted experience

Services we offer

Call 216-251-3888 for in home appliance repair for washers and dryers, refridgerators/freezers, ice makers, dishwashers, stoves and ovens to name a few. We service all of the major brands including Maytag, Kenmore, LG, Fridgidair, Whirlpool, Amana Etc.

Amenities

Warranties
Yes


Accepted payment methods

Check

Reviews

4.9135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
1%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 135 reviews

Russell D.
10/2019
5.0
appliance repair
  + -1 more
All work was done in a timely manner, excellent price for job. We are pleased and would hire again.
Description of Work: Replace mother board on Whirlpool refridgerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barb B.
09/2019
5.0
appliance repair
  + -1 more
Marty arrived promptly, diagnosed and repaired our washer. He’s knowledgeable and efficient.
Description of Work: Washing machine repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose C.
09/2019
4.0
appliance repair
  + -1 more
Need new dryer had to pay 79.00 for nothing
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Stacy V.
09/2019
5.0
appliance repair
  + -1 more
Problem was fixed quickly. Working fine now.
Description of Work: Fixed refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Katherine C.
08/2019
1.0
appliance repair
  + -1 more
After initial call never responded to text didn't show up
Description of Work: repair of refrigerator

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
1.0


Ross C.
07/2019
5.0
appliance repair
  + -1 more
Marty was outstanding. My refrigerator/freezer stopped cooling late on a Thursday night. Called Marty's number and left him a message to please call me the next morning. He called around 8:15 a.m. and said he'd be at my house in a couple of hours. He was there before two hours went by. Spent a significant amount of time testing and diagnosed the problem. Replaced necessary parts. When problem persisted discovered a short related to the water/ice cube dispenser which was interfering with the other systems. Stuck with it until it was fixed and put a significant amount of time and effort into the repair. Was there for at least three hours and stuck with the price he quoted me at the outset. Would use him again and would recommend him to anyone looking for an honest, hard-working professional.
Description of Work: Repair to refrigerator/freezer that was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Shelve M.
07/2019
1.0
appliance repair
  + -1 more
He never came or answer my phone call.I would have appreciated a call back the man I talked to sounded weird on the phone.Will never call their again.
Description of Work: Repair oven

Rating CategoryRating out of 5
professionalism
1.0


Emily T.
07/2019
5.0
appliance repair
  + -1 more
Both fixed and the refrigerator is working properly.
Description of Work: Freezer iced up and the refrigerator was not cooling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heather B.
07/2019
5.0
appliance repair
  + -1 more
I set up an appointment, Marty arrived on time and started working immediately.He identified the problem and repaired it that day. I felt he was knowledgeable and trustworthy. I would definitely use his company again.
Description of Work: My electric oven would no longer heat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy P.
06/2019
5.0
appliance repair
  + -1 more
Great job! Marty ordered the part and was back promptly to install it.
Description of Work: Freezer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Cheryl G.
05/2019
5.0
appliance repair
  + -1 more
I called Marty's Appliance Repair this morning.....he wasn't sure he could make it to my home today but he would certainly try.( I needed to have my dryer repaired.) Not only did he make it to my home...BUT repaired my dryer!.. He had to leave to get a part and was back in no time at all!!..I WOULD HIGHLY RECOMMEND MARTY FOR YOUR APPLIANCE REPAIR...HIS PRICES ARE EXCELLENT TOO!!..MARTY THANKS AGAIN FOR A JOB PERFECTLY DONE!..I WILL RECOMMEND MARTY'S APPLIANCE REPAIR TO FAMILY, FRIENDS, NEIGHBORS!...Cheryl...
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tamzin O.
04/2019
5.0
appliance repair
  + -1 more
So professional. I called and he said he may be able to get out the same day. He called to check our availability later in the day and came over. Got straight to work. Discovered a string wrapped around the motor. Removed the string and we were back in business. No muss or fuss. Well worth the fee. Would call him back in an instant with any other appliance issue. Super service!
Description of Work: Dishwasher stopped draining. We smelled burning and thought maybe we needed a new pump and motor. We did attempt to.see if any obstruction but all seemed clear. Needed someone to come out and diagnose issue to see if repair or replace was the best option.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Denise K.
04/2019
5.0
appliance repair
  + -1 more
I called Marty again. He came out within an hour, dismantled the dryer, and determined that the motor was failing. He immediately called his supplier, picked up a new dryer motor, and replaced it on the very same day. I'm grateful because I had a load of just-washed clothes, waiting to dry. He took the time to help us, even though that made a very long day for him. He was polite and professional.
Description of Work: A week ago, I called Marty because my Amana gas clothes dryer was making a squealing noise. He fixed it the same day. As luck would have it, 10 days later it made a very loud, low humming noise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Denise K.
03/2019
5.0
appliance repair
  + -1 more
Marty was at our house within 2 hours. He took the dryer apart, diagnosed the problem, and replaced the parts. He completely disassembled the dryer and cleaned it thoroughly. It works great, and he cleaned up after himself. I don't know how his price compared to other repair businesses, but we are very satisfied with his work. We would definitely call him again.
Description of Work: Our gas clothes dryer was making a horrible squealing noise.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Sam P.
03/2019
5.0
appliance repair
  + -1 more
Marty called back after I left a message. He was able to come out the same day. He ordered some parts and came back the following day but then advised we speak with Bosch. He later called back saying he had figured out how to fix the washer. He was able to come by the next day which he did and completed the work. He was prompt and efficient. It was very much appreciated.
Description of Work: dishwasher repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Valerie T.
12/2018
5.0
appliance repair
  + -1 more
Marty was punctual and was able to have the refrigerator repaired and cleaned in little over 2 hours. Even though it was an older, discontinued model, he was able to find the necessary parts that it needed.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Susan S.
12/2018
2.0
appliance repair
  + -1 more
1) Set arrival time at 9 - 9:30 am. Asked if he could give me a call when he was on the way. He called at 7:30 am and said I'm right around the corner. 2) He left a huge mess behind. 3) Asked for an invoice, which he wrote on a small generic receipt book. Did not list price for each item or service. Wrote his name and phone number on the back of the receipt. Real professional. 4) He charged $230 for a $60 part (I called an appliance parts store afterward) for a non-urgent service call, installation of a new heating element and cleaning the dust out of the dryer! Maybe because I'm an elderly woman. Maybe because it's Christmas....
Description of Work: Replace heating element on electric dryer

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0


Christine S.
12/2018
5.0
appliance repair
  + -1 more
Part replaced same day. All is well.
Description of Work: Washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Norris R.
12/2018
5.0
appliance repair
  + -1 more
The job went well, and the technician was honest. I would use his services again and refer him to someone else.
Description of Work: My refrigerator was making strange noises. The compressor was dirty and after Marty cleaned behind the refrigerator, and cleaned the compressor the refrigerator runs much quieter, and uses less electricity. My electric bill is going to decrease, because prior to Marty coming out the refrigerator came and and off frequently, because the compressor was beginning to overheat, because it was dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164.16

JANICE B J.
12/2018
5.0
appliance repair
  + -1 more
Service was excellent. The problem appears to have been in wiring under the cooktop, which he got working. He also verified that the oven is working correctly. Gave me 5% Angie's list discount.
Description of Work: Repair gas range

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Leeann B.
11/2018
5.0
appliance repair
  + -1 more
Professional and Honest. If we have any more appliance needs, this is the company that we will definitely do business with again.
Description of Work: Refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EDUARDO K.
10/2018
5.0
appliance repair
  + -1 more
After having Sears Home Warranty department out here 3 times, claiming they fixed the problem, and then leaving, I chose to just pay someone. It is difficult to find someone to fix Samsung appliances. Marty came out the day after we called, arrived when he said he would, and fixed the problem within 1.5 hours (he even went and purchased the needed part when Sears needed to order it). Marty is well worth the cost! Would not hesitate to have him come for another appliance and / or to recommend him. He was no-nonsense, did the work, and was professional. I asked questions and he certainly seemed to know what he was talking about.
Description of Work: Repair of Samsung dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Traci B.
10/2018
5.0
appliance repair
  + -1 more
Marty is our go to appliance repairman. He repaired our refrigerator twice and most recently our dishwasher. He is very responsive and the work is done in a timely manner. Fair and affordable prices.
Description of Work: Refrigerator and dishwasher repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jim L.
09/2018
2.0
appliance repair
  + -1 more
Marty's Appliance called and when told of the issue felt it was the motor that needed to be replaced. Money would be better spent buying new. Did not want to come out and look at the dryer. I hired called another company who did come out and the dryer belt switch was the issue. My dryer is repaired.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
2.0
professionalism
3.0
responsiveness
5.0


Susan R.
09/2018
5.0
appliance repair
  + -1 more
Quickly detected the priblem and fixed it on thed spot.
Description of Work: Washer not rinsing/spinning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

3978 W 162, Cleveland, OH 44111


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

Marty's Appliance Services & Sales is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 5:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 5:00 PM

Marty's Appliance Services & Sales accepts the following forms of payment: Check
No, Marty's Appliance Services & Sales does not offer free project estimates.
No, Marty's Appliance Services & Sales does not offer eco-friendly accreditations.
No, Marty's Appliance Services & Sales does not offer a senior discount.
No, Marty's Appliance Services & Sales does not offer emergency services.
Yes, Marty's Appliance Services & Sales offers warranties.
Marty's Appliance Services & Sales offers the following services: Call 216-251-3888 for in home appliance repair for washers and dryers, refridgerators/freezers, ice makers, dishwashers, stoves and ovens to name a few. We service all of the major brands including Maytag, Kenmore, LG, Fridgidair, Whirlpool, Amana Etc.

Contact information

3978 W 162, Cleveland, OH 44111


Service hours

Sunday:
9:00 AM - 5:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 5:00 PM