This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Marty's Appliance Service & Sales in Cleveland, OH is a privately owned company. We have been repairing major appliances in the Ashtabula and Cuyahoga counties for over thirty years.
For a QUICKER RESPONSE, please call me at (216) 251-3888 or send me an email at martyhones58@icloud.com
Business highlights
35 years of trusted experience
Services we offer
Call 216-251-3888 for in home appliance repair for washers and dryers, refridgerators/freezers, ice makers, dishwashers, stoves and ovens to name a few. We service all of the major brands including Maytag, Kenmore, LG, Fridgidair, Whirlpool, Amana Etc.
Description of Work: The gasket and the heating element needed replaced
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$300
Jerry X.
10/2020
5.0
appliance repair
 + -1 more
fine fine fine
Description of Work: freezer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bob M.
10/2020
5.0
appliance repair
 + -1 more
Very well. Will call again.
Description of Work: Oven repair.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nancy W.
09/2020
5.0
appliance repair
 + -1 more
Perfect. He is very responsible.
Description of Work: Leak in ref ridge and replace ice maker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$459
Arverta B.
02/2020
5.0
appliance repair
 + -1 more
Service was very efficient
Description of Work: Washer repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ada D.
12/2019
5.0
appliance repair
 + -1 more
Fixed quickly
Description of Work: Oven repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Jack K.
10/2019
1.0
appliance repair
 + -1 more
He didn't return my call.
Description of Work: Bosch dishwasher control panel.
Rating Category
Rating out of 5
responsiveness
1.0
punctuality
1.0
Paula K.
10/2019
5.0
appliance repair
 + -1 more
Great job, so professional
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Calvin D.
07/2019
1.0
appliance repair
 + -1 more
Was never called backl
Description of Work: Belt broken in dryer
Rating Category
Rating out of 5
responsiveness
1.0
peg K.
07/2019
5.0
appliance repair
 + -1 more
This project went very well.
Description of Work: Marty fixed our stove.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pete G.
12/2018
5.0
appliance repair
 + -1 more
Great he fixed it !
Description of Work: Washing machine repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Karen K.
04/2015
5.0
appliance repair
 + -1 more
Came out immediately. Polite and friendly. It ended up being a minor repair, but hie was very thorough.
Description of Work: Repaired dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Kerry B.
10/2014
5.0
appliance repair
 + -1 more
He came out twice. He knew exactly what the problem was in both cases.
Description of Work: He fixed my dishwasher and while he was there I explained I had problems with my gas oven which he fixed as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Nancy W.
07/2014
2.0
appliance repair
 + -1 more
We prefer to patronize smaller businesses in our community, so Angie's List is perfect because it is a reliable place to find qualified service people. That's what I thought until I ran into Marty. He charged me $206.00 for the part and labor. When I told him that seemed to be excessive. He said, "Call Maytag, and see what they charge. It would be a lot more." Well, I did exactly that. A service call from Maytag is $75.00, they said the part would be $20.00. Total $95.00! Further more, they offered me a service plan for $194.00 that would cover the current repair, plus give me a 1 year service plan! Marty overcharged me by $111.00. During the discussion about price, I told him that I got his name from Angie's list and asked for a discount. He said, "I'm doing this to make money." He certainly is! I told him that I was going to write a review of exactly what happened and how he overcharged me, to protect others from him. He replied, "You better not write me a bad review!" Really, Marty. Take Marty's advice call Sears, first! While he was there, I asked Marty to take a look at my washer, which was leaking water around the seal. He quoted me a price of $260.00 to fix it. I called Sears. Price for the parts, $118.00, shipped to my home for free. The guy at Sears told be that I could replace it myself, because it is so easy. That is what I'm going to do.
Description of Work: Marty arrived on time to repair my dryer which wasn't turning. He diagnosed the problem as a bad idler for the belt. He quickly removed the damaged part and replaced it. So far, so good.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
$206
Response from Marty's Appliance Services & Sales
You're the only complaint he's ever gotten in over twenty-five years in business. You are also not telling the truth. You wanted work done for free. Shame on you for trying to hurt his business.
Jessica B.
02/2014
5.0
appliance repair
 + -1 more
Marty was great. Got the work done quickly and at a reasonble price
Description of Work: Fix our washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$290
Sandy S.
02/2014
5.0
appliance repair
 + -1 more
Both times he came out the day we called him (or the next day)and our appliances needed new parts. He had the parts we needed and had the appliances fixed the same day he was here.
Description of Work: He has been here twice -- once to fix our dryer and another to fix the washer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eva K.
11/2013
5.0
appliance repair
 + -1 more
Marty can to my home in a tinely manner and installed my new dishwasher -
Description of Work: Installed dishwasher for me . He has also repaired my dryer , washer and stove in the past . Excellent service, knowledgable - fair price !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rudy S.
09/2013
5.0
appliance repair
 + -1 more
This guy is the best. He asked me a few questions over the telephone which I could not answer. Marty scheduled an appointment with me and arrived on time. My washer stopped working and he knew just what was wrong with it. The machine was disassembled and a new clutch and pump was installed. The replaced clutch was of better quality then the one was that was supplied with the machine. The washer was reassembled and has been working perfectly. My icemaker produced a cube with black particles in it. Marty ordered a replacement icemaker for me. When the part arrived, he scheduled an appointment and completed the job. I own a plumbing company and offer the very best of quality and customer service to my customers. As a consumer, I ask for the same from the contractors I hire. Marty exceeded my expectations, I would hire him again.
Description of Work: Marty repaired two appliances for me. I had a washing machine, as well as an ice maker in the freezer go bad.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$513
Kathy G.
09/2013
5.0
appliance repair
 + -1 more
He was absolutely wonderful, and his prices were great.
Description of Work: Fixed washing machine for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
John C.
05/2013
5.0
appliance repair
 + -1 more
I called around 10am and he was at the house by 12. It was exceptional turn around and he did a nice job in a short amount of time. The machine was making a loud banging noise in the spin cycle and also there was a screech every time it stopped. These problems are now gone. I have no idea on price, whether it was good or not, but it didnt seem terrible.
Description of Work: Washing machine repair. I cannot tell you what he did, but I do not have to buy a new one
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jassen T.
04/2013
5.0
appliance repair
 + -1 more
Showed up on-time. Diagnosed problem (which was an engineering defect). Ordered the correct parts. Installed the parts. Washing machine has been working like a champ ever since.
Description of Work: Repaired control board of clothes washing machine.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Christi S.
04/2013
5.0
appliance repair
 + -1 more
Marty came out first thing the next day. He offered to come same day, but our schedule did not allow that. In addition to the freezer issue that we called him on, he took extra time to fix both the ice maker and our double oven. He also showed us how to troubleshoot the ice maker should the problem reoccur (although it has not). He was very friendly and his prices were more than reasonable. We would not hesitate to call him in the future.
Description of Work: We called him because the freezer of our refrigerator stopped working. While there he also fixed the in the door ice dispenser which has not worked correctly since the one year warranty expired, which was two years ago. It is still working. He also was able to calibrate our double oven, even though we had not indicated that issue when we called him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
PAUL S.
03/2013
5.0
appliance repair
 + -1 more
Drier still works. He left it and the area better looking than before. He also came on short notice, which was appreciated.
Description of Work: Drier wasn't starting. Marty came in, identified as a bad thermostat, got the part, installed it and cleaned the drier, vents and area around it nicely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
PAUL S.
08/2012
5.0
appliance repair
 + -1 more
Someone came quickly after I called. The technician was very knowledgeable, identified the problem and communicated clearly to me what the situation was. He indicated that he could fix the washer, but that it would likely that we would be throwing good money after bad. He said we should buy a newer washer with a better track record of service and suggested a few brands. When I asked him how much I owed him for the half hour or so he spent, he said no charge. This meant a lot to me as I was out of work at the time and financially strapped. He said the money would be better spent going towards a quality washer. I am delayed in posting this report, but my drier is now acting up as well now, and I figured it would be good to post a review for the previous work before I call them again for this problem!
Description of Work: I was having a problem with a washer that seemed to have a blown motor/drive belt. They recommended that it would be more money to fix than it would be to buy a washer that was of a better quality and sturdier
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sarah Y.
07/2010
5.0
appliance repair, appliance sales
 + 0 more
I was seeking a used dishwasher, and was able to find one through Marty. It was the same price as the other locations I checked, and delivery charge was reasonable ($30). He was punctual (even offered to bring it out the same afternoon, although the next morning was better for us, so that's what we scheduled), and while he was out he was also willing to look at a problem with our ancient stove. He did a bit of research and gave us a call within a few hours with news about the cost/availability of repair parts. He's a one-man business, as far as I understand, and is very responsive to phone calls (returns them very quickly). I was pleased.
Description of Work: Used dishwasher purchase and delivery Stove repair estimate
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*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
Marty's Appliance Services & Sales is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Marty's Appliance Services & Sales accepts the following forms of payment: Check
No, Marty's Appliance Services & Sales does not offer free project estimates.
No, Marty's Appliance Services & Sales does not offer eco-friendly accreditations.
No, Marty's Appliance Services & Sales does not offer a senior discount.
No, Marty's Appliance Services & Sales does not offer emergency services.
Marty's Appliance Services & Sales offers the following services: Call 216-251-3888 for in home appliance repair for washers and dryers, refridgerators/freezers, ice makers, dishwashers, stoves and ovens to name a few. We service all of the major brands including Maytag, Kenmore, LG, Fridgidair, Whirlpool, Amana Etc.