LUMBER LIQUIDATORS

The installers were very professional. The flooring is beautiful and the work was done quickly. I would definitely use them again.

unknown

What I originally thought was a great deal on a small lot special purchase became a huge liability when a home inspector determined that the naturally occurring defects in the wood were the result of a wood destroying insect infestation that can damage the flooring and the wood structure of the home. I spent $135.00 to hire in entomologist to determine that the infestation was inactive. I contacted customer service to obtain a replacement for the defective product. Customer Service declared it an installation error and all warranties were thus void. They stated that the installer should not have installed any flooring with signs of infestation, this is ironic since neither the manager and assistant manager in the Lumber Liquidator store were unable to identify the WDI infestation and admitted that this was the first time they had seen a Powder Post Beatle infestation. We all assumed that this was typical in rustic looking ?trendy? hard scraped wood flooring. Which brings me to my original assumption; this was an uncommon occurrence and this was a defective product. Yes you can find great deals from this company, but let the buyer beware. I would suggest that you check each box on the dock. Local personnel are great Corp Customer Service is not, What warranty?

unknown

We purchased 1400 sq ft of white oak hand scraped flooring and white oak stair treads for a new construction home. The product was in good condition with a variety of random length boards. We used our own contractor to install the flooring so I cannot comment on the services Lumber Liquidators provides. The flooring looks great. I plan to purchase flooring for a future office from lumber liquidators as well. Great experience overall.

Very nice salesman but be careful when loading material. Be sure you have all the supplies you paid for.

Had a reasonable amount of options. I was able to beat their prices at another hardwood flooring supplier that I thought had a better product as well. The sales people were helpful, but I was not able to get the widths of flooring that I wanted in the flooring I liked most.

The cost listed is for the hardwood. We did price shop other places and they had a good selection. Their product we bought was of good quality. We would use them again and recommend them to others.

I purchased the Brazilian teak hardwood flooring from them. They assisted in calculating the footage needed for my diagonal pattern as well as provided a list of quality installers for the project. My flooring arrived on time and was exactly what I wanted and ordered.