KILROY INSULATION INC

I can not say enough about this company. From scheduling to completion I couldn't have asked for a better experience. Steve R. was exceptional with his communication, always keeping me updated and educated on what him and his crew were doing and with a time frame for each step. They were here when they said they'd be and were consistent with working here everyday for a week straight. They were trustworthy and friendly with my animals, which I truly appreciated. They also cleaned up everyday before they left the job. I highly recommend this company! I'm confident we will be alot warmer here come winter and cooler come summer, they were very thorough. Thank you Kilroy!

These guys are amazing to use!!! Very professional, on time and always kept me in the loop on everything that was going on. They cleaned up every day and were spot on about time frame as well. They were friendly, kind (especially to my animals) and just great to work with. Priced right and I recommend them to do any insulation you need done to the home.

A pleasure doing business with Kilroy Insulation. Mr Kilroy answered all of our questions when we met. His staff of Steve, Todd & Alex did everything that was contracted in a timely & professional manner. Kilroy Insulation was the only company that talked about a rebate program from our natural gas supplier. Very knowledgeable & experienced.

The insulation project, as originally quoted by the owner of Kilroy Insulation WAS NOT INSTALLED PROPERLY, and as a result INSULATION INFILTRATED INTO THE SUNROOM LIVING SPACE AND ADJACENT AREAS OF MY HOME IMMEDIATELY AFTER THE WORK WAS PERFORMED, EVEN THOUGH THE KILROY INSULATION INSTALLERS AND MR. KILROY ASSURED US WE WERE FINE TO USE THE ROOM AND PUT BACK OUR FURNISHINGS. WE NOTIFIED MR. KILROY OF THE INFILTRATION IMMEDIATELY AFTER WE BECAME AWARE OF THE PROBLEM WHICH WAS LATER THAT DAY AFTER THE WORK WAS DONE. I PLEAD WITH HIM TO HELP US. THEY CAME OUT ONCE TO HEPA VAC THE SUNROOM, BUT IT WAS NOT ENOUGH. WE CONTACTED HIM NUMEROUS TIMES AFTER THE INITIAL INSTALLATION TO LET HIM KNOW THAT THERE WAS STILL AN ISSUE. BILL KILROY REFUSED TO HELP US OR TAKE ANY OF OUR CALLS. BILL KILROY AND HIS COMPANY ARE NOT TRUSTWORTHY!!! AS A RESULT OF HIS UNWILLINGNESS TO HELP US RECTIFY THE PROBLEM, WE HAVE INCURRED MOUNTING ADDITIONAL EXPENSES TO HIRE OTHER PROFESSIONALS TO CLEAN UP "KILROY'S MESS" IN MY HOME THAT HE CREATED BY NOT PERFORMING THE SCOPE OF WORK AS HE TOLD US IT WOULD PERFORMED. DO NOT, DO NOT, DO NOT HIRE THIS COMPANY!!! THIS COMPANY MISREPRESENTED THEMSELVES AND PERFORMED SHODDY WORKMANSHIP. BEWARE!

Could not have asked for better service, company workers were prompt and kept me informed of all they were doing. They went above and beyond what I expected of them, if they saw something that needed to be done they took care of it. I recommend this company highly.

They did my insulation for the attic and walls along with putting some vents into the attic. They were in and out in 2.5 days. They were excellent. I wish they did stuff other than just insulation, because I would hire these guys for anything. They kept me in the loop, held true to their schedules, were proactive. They hustled. I did not have any issues with them at all.

I am SO GLAD that I chose KILROY INSULATION for this project. After meeting and receiving estimates from four companies I made the decision to use KILROY INSULATION for this whole house project. My house was built in the 1920's and the only insulation was in an added-on dormer and some attic and basement areas. The owner, Bill Kilroy, met with me and as we walked through the house asked questions and took notes about what he saw, didn't see and would recommend to keep the house warmer in winter and cooler in the summer. He provided me with a folder that allowed me to learn more about what would be involved with the project. Within a day of this meeting I received an estimate for the recommended work; included in the estimate were additional suggestions that I could choose to have done or not. Shortly after making my choice I was contacted for a possible start date. Since this date was not convenient for me another day was decided upon. The work started on Thursday and was completed the following Tuesday. The entire crew, supervised by foreman Steve, worked tirelessly. Everyone on the team knew what to do and when to do it. They arrived at the promised time each morning and worked to get the task done. At the end of each day they cleaned up as much as possible. I appreciate the fact that they were respectful of my requests and property. I have already noticed a difference now that my home is insulated. A 3+ inch snowfall remained on my roof rather than disappearing quickly; kitchen cabinets on an outside wall are much warmer than they were previously. I can't wait to feel the effects in the coming months!

It went fine, on time, very professional.

Very well. It's a dirty job but they didn't mess up our finished attic. Resulting insulation was done right and makes a difference in the summer trying to keep attic cool.

great- good price for high quality and fast work

One of the best investments we have ever made!

We OK'd the job on 9/11 and were told that we would be scheduled for 3-4 weeks out. We contacted them again on 10/20, concerned that if the job was done in freezing temps the vinyl siding may crack when lifted, which another contractor had warned about. Kilroy was not worried and said that we would get on the schedule by 11/21. There was also the added annoyance that any time we contacted them, they seemed unable to figure out who we were or locate our paperwork. Meanwhile Berry Insulation had offered to price match so we went with them instead, although in the end both companies were ready to begin the week of 11/9. The personal recommendation of Kilroy by a friend was partly why they were our original choice, but we have no way of knowing what would have happened if we'd been willing to continue waiting for them.

The phone line for this company has had a busy signal for 2 days. They must be busy

We are so pleased with the quality of work that was done. GoodCents did an assessment of the energy usage in our home. Mr. Kilroy used that information to recommend a detailed plan to correct all of our insulation deficiencies ( home built in 1950). We were given a floor plan of our home with details of what would be done in each space. As work progressed, minor adaptations were made to improve the effectiveness of the insulation. The installers were very efficient professionals. The established timeline happened as promised. Pricing was very fair. One of the best compliments was from the GoodCents BPI Certified Auditor after his post inspection when he indicated to us the outstanding overall quality of the installation. We have no hesitation highly recommending Kilroy Installation (we are very particular when hiring services.).

They arrived on time and worked diligently to complete the work. They kept me informed each step of the way during the process. The job took a number of hours to complete. After the work was completed, they cleaned up all areas including vacuuming the floors. We immediately felt the difference in our home after the insulation by Kilroy. A great improvement. This was our first winter in our new home where we determined that insulation was lacking and we are now looking forward to a warmer home for next winter. We would not hesitate to recommend Kilroy to our friends and family.

I requested that the insulation be installed from the inside so I would not have to repair the outside siding in the winter. When they arrive they sat down drop cloths and covered furniture, however there was very little dust and they cleaned everything up when they were done. I was a little worried when they patch the walls with the compoundI had never seen; it was soft or a few days but about a week later it hardened rock tight and I was able to paint right over it! Overall great job!

It turned out fine. Scheduling was fine. They were clean and efficient. Some of the costs were covered by the Good Sense Energy Audit company. I was very pleased with the work.

Overall it worked pretty well. There were some bumps in the road: they had to take shingles off and drill holes to put in the insulation. They attempted to put the shingles back up without filling the holes; when I asked them about that, they said that they'd put tape over the holes. I called the owner and he said that they should put foam in the holes -- which they did eventually. They also had to make holes on the third floor too, but they didn't use a stud finder. This lead to a lot of holes that we had to patch up later. They tried hard to please, and the end price ended up being less than the estimate.

Overall, it went well although I did all of the finishing work myself to cover the nail heads. Their solution was to cover the nails with caulk which looked sloppy so I told them to stop and I would just do it myself. If I were to give them a grade for this part of the job only it would be a C-. If you have a house with wood clapboard siding that you care about, plan to repair it yourself. Also, one of the workers knocked a hole all the way through the wall into my dining room. The force of his hammering went through outer sheathing and through the inner lath and plaster.

During the estimate, Bill explained the advantages of the insulation products that he would be installing and their energy saving benefits. He also emphasized the importance of air sealing especially in basement areas. And Bill was very familiar with the requirements of Dominion East Ohio's Home Performance/Energy Star Program and the rebates that homeowners can be eligible for. Once we decided on Kilroy Insulation to do the job, they were able to schedule a date less than a week in advance. The crew of 3 arrived on schedule, completed the entire job in 5-6 hours, and cleaned up thoroughly afterwards. And even before the job was complete, Paul from the installation crew had the rebate paperwork all ready for me to sign. I was pleased when he informed me that Kilroy Insulation would take care of the rest of the rebate application process. Their quote for this job was very competitive, compared to the estimates I received from other contractors (even before taking the rebates into consideration). And in addition to the cost, I was very satisfied with the specific products they recommended for our home's insulation needs. We were very pleased with Kilroy Insulation and would recommend them to others.

I learned about Kilroy insulation through Dominion Energy's Good Cents Program; which after a home energy audit provides rebates on this type of insulation work (I'm scheduled to get $500 back from the $1230). Kilroy Insulation was one of three contractors I called for estimates; the owner Bill Kilroy came out to do the estimate. Though the estimates were comparable, Bill came off as the most knowledgeable. I really appreciated the thorough job he did walking through both the outside and inside of my house. His communication and response were professional and timely, and made me confident they were the right company for the job. His team members Paul and Reggie arrived at my house right on time, and were both great to work with and efficient. Paul really went the extra mile to explain the work throughout the 2 days at my house. Very honest and thorough. The small slopes from my main attic had adequate fiberglass batting, as did my vaulted attic, both were deducted from the estimate. As I said, very honest. They did a stellar job cleaning up after themselves . Kilroy is taking care of rebate forms, and the whole process was straightforward. I do not hesitate in saying that Kilroy is one of the best contractors I've hired to do work in my home.

I called and asked for an estimate in re-installing insulation, a vapor barrier placed on the underside of my family room. The insulation was hanging down getting wet and there was no type of board or vapor barrier covering the insulation. An estimate was given and the work was contracted to be performed. The start date given was honored and the work was performed. It was done professional and promptly. I was quite please with the work performed. I just wish the old materials were removed completely, but al in all, very good job. I would hire them again and tell other potential customers about them.

Kilroy Insulation did a wonderful job. Now that our home is well insulated we have noticed a big difference in how often the air conditioner turns on. Also noise reduction which we had not expected. The installers were excellent, making worthwhile suggestions which we followed through with. Before the installation Kilroy let us know about the First Energy rebate and how much we could expect to receive. After the job was complete they helped fill out and submit the forms that got us the rebate. I can't praise Kilroy Insulation enough!

This is the second time I have use this company for insulation. The frist time they were wonderful. I was just as please the second time. Bill the owner is very friendly and not pushy, and always return my calles in a timely manner. Also very helpful with the paperwork for the rebate from good cent. I don't like that it takes six week to recieve the rebate. but that not kilroy fault

The whole process was great. I really appreciated Paul walking me through the Good Sense program and setting me up for a rebate on this work. During the estimate he walked me through the work that needed to be done, made suggestions on what should be done now vs. later and even pointed out a few items I could take care of myself. For the insulation, Ryan was fantastic. He was able to save me some money off of the original estimate and really did a nice job. There is a huge difference on the second floor of my house (which is where my bedroom is located). Each day they came in, put down drop cloths, covered my furniture with plastic and vacuumed up at the end of each day. They walked me through what they would be doing each day and gave me updates and a status at the end of each day. They were on time (or early) each day! Over all, I'm very happy with their work. I would recommend them to anyone needing insulation work done in their home!