ceramic tile, electrician, plumbing, remodeling, home remodeling, interior painters
+ 4 more
Buyer Beware. Tony is very personable. His quote was competitive with others but we chose him because of his personality, and his promises to do right by us and not to nickel and dime us along the way. First... Timing. The original proposal estimated completion within 4-6 weeks. Upon further discussions we learned that certain things may cause delay. Expressing concerns on an unending project - we agreed to a firm 12 week deadline. The start date was initially pushed back 3 weeks as they were behind. Once the eventually started, it took 30 (!!!) weeks for completion. There were several weeks where they just didn't show up with no communication. We'd leave our house unlocked expecting them... only to find no one showed up. When we reached out we'd get no response. Or eventually we'd get some excuse that another project was given priority but we would be given priority next? Communication: We were very specific in the contract and the provided plans with certain expectations and followed up repeatedly with in person conversations; however, mistakes kept happening. For instance we wanted the shower drain placed in a certain spot - it was not done that way. We wanted the tile laid in a certain layout - it was not done that way. etc. etc. etc. Some things we let slide - others were reluctantly corrected. Cleanliness: I repeatedly requested that plastic or tarps be put down which was never done. The flooring on my stairs is absolutely ruined from the workers walking up/down several times a day in their dirty/dusty shoes. We are paying over $1k to have this flooring replaced (which was like new when the project started). Final Bill: Our contract indicated that there would be no work involving extra costs without a signed work order. After the project was finally complete, we immediately made the final payment per the contract. I was expecting a small residual invoice for material upgrades but a couple weeks later I was surprised with an exorbitant bill for work in excess of contract. When I questioned the line items, Tony became very defensive and when he began yelling in front of my small children I asked him to leave. He subsequently apologized for his behavior and provided a much reduced invoice. We responded to the revised invoice that there were still inaccuracies and requested additional support. After multiple requests for additional support, he acknowledged that the revised invoice he had sent was inaccurate and that he would be sending us yet another revised invoice – which we received via email the next day. This was yet again WRONG! Rather than continuing the back and forth, I sent a payment for the amounts we agreed on (~$3.5K) and included a detailed outline of the amounts that we continued to dispute (~$2K) as inaccurate charges. We received no response or further support of the disputed amount. We have now received a letter from an attorney on behalf of Kabir Enterprises for this outstanding amount - threatening a lien against our home for amounts we do not feel are owed. Please avoid the headache.... go elsewhere.
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Service Categories
Interior Painting,
Kitchen and Bath Remodeling,
General Remodeling,
Plumbing,
Electrical,
Ceramic Tile,
Basement Remodeling,
Electronic Gadget Repair,
Sunrooms and Patio Enclosures,
Dock Building & Repair,
Ceiling Fans,
Finished Carpentry and Woodworking
FAQ
Kabir Enterprises, Inc. is currently rated 1 overall out of 5.
Kabir Enterprises, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Kabir Enterprises, Inc. offers free project estimates.
Yes, Kabir Enterprises, Inc. offers eco-friendly accreditations.
No, Kabir Enterprises, Inc. does not offer a senior discount.
No, Kabir Enterprises, Inc. does not offer emergency services.
Yes, Kabir Enterprises, Inc. offers warranties.
Kabir Enterprises, Inc. offers the following services: Finish basement, additions, renovations, tiles and hardwood floors, painting, countertops and carpentry work