Very well. Jim, the service man, was very polite and efficient wasting no time getting his equipment set up and working. I would definitely call them again.
Description of Work: We had a clogged drain that I could not clear myself so I called JPC Plumbing at 8 am and they had a service man at the house by 12:30 pm. He came in, determined what the problem was and went right to work opening the drain within 20 minutes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Gloria Jean J.
10/2015
5.0
plumbing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$200
Mike K.
10/2014
5.0
plumbing
+ -1 more
Used this plumber because they were assigned to me from my Dominion Services plan. Came on time. Great plumber, IKE, is competent and friendly.
Description of Work: fixed toilet leak and unclogged sink.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$25
Susan B.
06/2013
5.0
plumbing
+ -1 more
I did not get this provider from an Angie's List recommendation, they were assigned to me by my Homeowner's Warranty Service insurance policy that came with a new home. But I am very glad that JPC was the plumbing company they hooked me up with. They worked with me to make an appointment that would work with my work schedule and with theirs which wasn't easy but they did it giving me the last appointment of the day and when I arrived home early from work, as planned, to meet the technician, he was already waiting for me in the driveway and as pleasant as could be. He assessed and fixed my plumbing issues quickly and efficiently and even took the time to answer a couple of other plumbing questions for me that were unrelated to the problems he had come to take care of. I would definitely use JPC again and recommend them to anyone looking for a good experience with a plumbing company.
Description of Work: Repaired toilet tank and rebuilt bathroom faucet
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Stephanie H.
05/2013
5.0
plumbing
+ -1 more
My toliet was continuously running. I filed a claim with my home warranty who provided me with the contact information for the agency. I left a message at 7pm that night not expecting a call back until the next morning. However, the agency contacted me 2 hours later. The earliest the toliet could be repaired was 2 days later. The plumber was on time. He called to give me an estimate on when he would be there. He worked quickly and explained to me what he was doing. He answered all my questions and was very knowledgeable. I would recommend this company.
Description of Work: My toliet would not stop running. The valve was replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
Sakeenah A.
03/2012
2.0
plumbing
+ -1 more
N/A
Description of Work: When i called for service via my home maintenance insurance instructed me too, information was not related to the plumber correctly, there was mix-up in scheduling and when he arrived, he assumed one thing and the office did not check to see that i had placed a claim with my insurance , after I explained the issue to the plumber, he said that he did not think the insurance company would honor the claim. but according to my maintenance agreement, they should. Because of the way he explained the issue to my insurance company , it was denied because of the way he related the issue, this is so he could charge me more doing it without the insurance. I feel they were dishonested and thought they were taking advantage of a women they charged me for just the estimate , Lesson Learned
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$65
BARBARA F.
09/2011
5.0
sewer cleaning
+ -1 more
As stated above, it went very very well. Nothing else to say.
Description of Work: Storm sewer from main sewer in middle of street to under the house blocked by tree roots (American elm tree removed years ago, but ROOTS DON't DIE!). Service department of Shaker Heights cleaned city sewer, from sidewalk to main sewer; buckets of roots removed. Contacted JPC Plumbing Company. Ike Levert came in 1-2 days. He did what he could do with certain equipment. Checked every drain, downspouts, back storm drain in driveway. Stated he (or colleague) would be back the following Monday, with additional equipment. Ike's cousin Jay came the following Monday, as planned. He worked all directions, downspout checks, etc, etc. Found 2 major obstructions; cleared them. Both Ike and Jay did excellent work. Left no messes. Explained to me what each was doing, or not doing, why, etc, etc. Polite; great senses of humor; put up with me and my bad jokes. I would gladly refer JPC to friends who need similar services. I intend to use them for other plumbing needs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
MARGARET T.
01/2010
3.0
plumbing
+ -1 more
I would not rehire them because of the problem with his cell phone usage. Also the issue with them not repairing the sink. When he was here doing the work he did not have some of the parts in his truck and so I had to go and get parts or do without the parts. They have a very professional office staff.
Description of Work: I had them 2-3 years ago do some work. This time it was for plumbing in the house. The father has been in charge of the work and this time the son and another guy did the work. The son was in the basement doing the work and I did not hear anything down there. I went to check after an hour and it looked like no one had been in the basement to do any work. His cell phone went off once and he came upstairs. 2-3 hours later he went to lunch and then never came back. The next day he came back and he worked and every 15-20 minutes his cell phone would ring or he would be contacting someone himself. They replaced the kitchen faucet ,counter top and the drain line that went to the kitchen sink. They replaced a valve that did not need replaced in the shower and then I replaced the shower hose. They repaired the toilet and the bathroom sink and they said the seats needed replaced. They replaced the seats and the faucet was worse than before. The cold water valves would not shut off and kept running.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0
$1,600
emily F.
04/2009
5.0
plumbing
+ -1 more
The guys were on time and great. Unfortunately their video inspection unit was bad. Had to wait 1 1/2 hours for a new one to arrive. Great communication though and good work by Jim & Jason. I would use them again!
Description of Work: Needed my storm sewer inspected from house to the street. My lawn was caving in so I thought the storm line was broken.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
SUSAN O.
06/2008
5.0
plumbing
+ -1 more
They took a long time to actually do the work because they went from my house to another job back to my house. They did a good job, and they paid by the job and not the hour. They were priced great compared to others. They were very kind and conscious about my walls and surrounding.
Description of Work: They unclogged a drain and changed a metal pipe in my bathtub to plastic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Linda D.
06/2007
4.0
plumbing
+ -1 more
It was done in one day and they did good work.
Description of Work: I had gas line leaks inside and out. They replace the outside pipe and put new vale inside.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,100
MARGARET T.
12/2006
5.0
plumbing
+ -1 more
The price was good, and the work they did was professional. It's a father and son business, and they do a great job.
Description of Work: They replaced a gas line from the street to my meter and moved my meter.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Sewer Cleaning,
Drain Cleaning,
Water Heaters
FAQ
JPC PLUMBING COMPANY OF CLEVELAND LLC is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
JPC PLUMBING COMPANY OF CLEVELAND LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, JPC PLUMBING COMPANY OF CLEVELAND LLC offers free project estimates.
No, JPC PLUMBING COMPANY OF CLEVELAND LLC does not offer eco-friendly accreditations.
No, JPC PLUMBING COMPANY OF CLEVELAND LLC does not offer a senior discount.
Yes, JPC PLUMBING COMPANY OF CLEVELAND LLC offers emergency services.
Yes, JPC PLUMBING COMPANY OF CLEVELAND LLC offers warranties.
JPC PLUMBING COMPANY OF CLEVELAND LLC offers the following services: COMPLETE PLUMBING, SEWER AND DRAIN CLEANING, SEWER JETTING, VIDEO SEWER INSPECTION, GAS LINES REPAIRED AND INSTALLED, COPPER WATER LINES.