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Integrated Restoration

Kitchen and Bath Remodeling, Water & Smoke Damage, Roofing

About us

Your call to Integrated Restoration provides you access to our courteous professional staff. As a single source provider Integrated Restoration is a customer focused service organization specifically designed and dedicated to meeting the diverse needs of the property owner who encounters a casualty loss and requires service for: Fire Damage Restoration, Water Damage Restoration, Storm Damage Restoration, Vehicle Impact, Vandalism, or Mold Remediation. Our professional staff will serve your needs while concurrently respecting and meeting the specialized requirements of your insurance carrier. We will integrate our efforts with those of your carrier in an effort to work in concert and provide a quick and harmonious resolution to your loss experience. Visit our website www.integratedrestoration.us for more information. Check us out on Facebook: https://www.facebook.com/pages/Integrated-Restoration-Inc/103604759707334?ref=hl

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Fire damage restoration, wind damage, water damage restoration, vehicle impact & vandalism.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
0%
3
20%
2
0%
1
20%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.7
responsiveness
4.3
punctuality
4.7
Showing 1-5 of 5 reviews

Mack D.
12/2024
5.0
home remodeling
  + -1 more
Property damage can be overwhelming, but Integrated Restoration really helps take some of the stress off. One thing I appreciate is how they handle everything with the insurance company directly. That part can be such a headache and having someone manage it makes a huge difference. They are professional, detail-oriented, and genuinely committed to getting things back to normal as smoothly as possible. They understand how stressful these situations are and care about making the process easier for homeowners. If you’re dealing with damage and need someone reliable to help, I'd highly recommend them.
Description of Work: Remodeling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey T.
06/2015
1.0
.
Description of Work: .
Rating CategoryRating out of 5

CAROL B.
08/2013
3.0
home remodeling
  + -1 more
See above.
Description of Work: Did not use this company. When I contacted them it was within a few a few days of a major storm that had gone through the county. When I described the damage I needed repaired, the fellow hemmed and hawed about how busy they were with people who had flooded basements. I have no doubt that he was being honest about that but I would have appreciated it if he had simply said "I'm sorry but we're so busy right now that we can't take on anymore projects" or something to that effect. He was trying to be polite and it wasn't working.
Rating CategoryRating out of 5

Response from Integrated Restoration
At Integrated Restoration, we take great pride in our response time, service and quality of work. Our goal is that every Integrated Restoration customer receive the best customer service possible. If our work load prohibits us from providing the absolute best in service and workmanship, we inform prospective clients of the situation. Unfortunately, this precludes us from taking on every project asked of us. It does, however, allow us to provide the highest quality to those that we do become our customers.

KATHLEEN T.
10/2011
5.0
home remodeling
  + -1 more
The charges were covered under the insurance claim. They were extremely professional and did excellent work. All the employees were courteous and knew their job. I would recommend them for any type of remodeling work.
Description of Work: I used Integrated Restoration because a tree damaged our home. They did all the work such as replacing the roof, siding, gutters and walls. They also did painting and plastering. I also has them remove my kitchen and bathroom while I was not living in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mesh F.
08/2011
5.0
home remodeling
  + -1 more
I can’t say enough about how nice a guy Tom Stuckart is but even more important, how knowledgeable he is about the work he does. I also want to comment about the absence of “nickel and diming”. I am quite sure that Integrated “ate” quite a few “little items” along the way. Their goal was to do a first rate job – and they did. There were no “surprises”. The job did take a very long time to complete but I attribute that more to the string of inexperienced people at the insurance company than anything to do with Integrated. I am sure it cost Integrated money to work through the approval delays at the insurance company and they never pushed any of that cost down to us. Similarly, we made the mistake of insisting on using our own granite provider – and Tom patiently worked through that fiasco with us. I also want to say a word or two about “George”. George seems to be the main carpenter but he does much more than that and he is amazing – his attention to detail is great and he takes such great pride in making every fitting perfect. Integrated was also very neat and clean. With the exception of the plumbers, we were never left with a big mess at night when it was even remotely possible to avoid it. They always swept up and always did their best to keep in mind that we still had to live there. Lastly I want to say a word about honesty. There were many times we needed to leave Integrated’s people alone in our home. Not once did they come close to betraying that trust. I strongly recommend using Integrated Restoration.
Description of Work: We had a kitchen fire that at a minimum required some extensive repairs. Tom Stuckart, the owner of Integrated Restoration, along with “Mike” came right in and helped us understand the insurance process. It was really them that created the detailed review / estimate of the damage and what would need to be replaced and they were the ones who used their expertise to wrangle with the insurance company – especially since we had a very inexperienced adjuster. I almost forgot that they did the initial clean up from the fire and did a really great job of quickly getting things back to where we could live in the house. There were many changes along the way as new things were uncovered. For example there was wiring uncovered that was in violation of code. Integrated worked with the local city inspectors and the insurance company to get this all fixed and replaced at the insurance company’s expense. Integrated then became the general contractor for our kitchen restoration which turned into a complete gutting of the kitchen and complete remodel. We ended up with new floor, cabinets, plumbing, electrical, fixtures, countertops, appliances etc. Integrated overall: A (beautiful kitchen, professional job – no surprises) Integrated’s carpenters: A+ (“George” is amazing!) Integrated’s electricians: A (Very accommodating) Integrated’s plumbers: C (Being kind… I believe they have changed plumbers) Integrated’s tile layers: B (great job – just really slow) Integrated’s project management: A (solid job – always aware of details) The completed project came out amazing!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$70,000

    Contact information

    3348 St Clair Ave NE Ste 102, Cleveland, OH 44114

    www.integratedrestoration.us

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    Yes
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Water & Smoke Damage,
    Roofing

    FAQ

    Integrated Restoration is currently rated 4 overall out of 5.

    Monday: 7:30 AM - 4:00 PM

    Tuesday: 7:30 AM - 4:00 PM

    Wednesday: 7:30 AM - 4:00 PM

    Thursday: 7:30 AM - 4:00 PM

    Friday: 7:30 AM - 4:00 PM

    Integrated Restoration accepts the following forms of payment: Check
    No, Integrated Restoration does not offer free project estimates.
    Yes, Integrated Restoration offers eco-friendly accreditations.
    No, Integrated Restoration does not offer a senior discount.
    Yes, Integrated Restoration offers emergency services.
    Yes, Integrated Restoration offers warranties.
    Integrated Restoration offers the following services: Fire damage restoration, wind damage, water damage restoration, vehicle impact & vandalism.

    Contact information

    3348 St Clair Ave NE Ste 102, Cleveland, OH 44114

    www.integratedrestoration.us

    Service hours

    Monday:
    7:30 AM - 4:00 PM
    Tuesday:
    7:30 AM - 4:00 PM
    Wednesday:
    7:30 AM - 4:00 PM
    Thursday:
    7:30 AM - 4:00 PM
    Friday:
    7:30 AM - 4:00 PM