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HOGG HEATING & COOLING

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

10 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. TRAVEL CHARGE OF $19.95 APPLIES. SERVICE FEE OF $97.95 APPLIES AS OF 7/22/08. MAY CONTACT THROUGH E-MAIL. ALTERNATE CONTACT: JACK DINNIN. 1093

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

HEATING & AIR CONDITIONING SERVICE AND INSTALLATION. WATER HEATERS. BOILERS, HYDRONIC SYSTEMS.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.153 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
68%
4
8%
3
6%
2
6%
1
13%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.2
responsiveness
4.3
punctuality
4.4
Showing 26-50 of 53 reviews

Bruce D.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
I have used them for ten years.
Description of Work: I have them out once a year to service my equipment.They clean it as well. A yearly maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

william W.
08/2015
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: replaced a part in boiler |most knowledgeable with hi-tech, but Not honest

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$999

Gloria V.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a motor in our vurnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Stephanie C.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

David K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June R.
01/2014
1.0
heating & air conditioning/hvac
  + -1 more
See above statements.
Description of Work: Replaced a blower motor and charged $485.00 for the motor. Checked and received three estimates after the fact and no estimate would have been over 395.00 installed. Initially I did not have the opportunity to get three estimates at 3AM in a freezing house. After several calls to the owner to adjust the price and no response, his phone service gave me his cell number and I left a message. He did call, I explained again and disputed the blower cost. He said that was the cost after all he has to cover insurance etc and put food on the table. Labor was 340.00, for the 2 hrs he was here. Right now it's the principle of it all!

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$798.95

AUDREY D.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
excellent work
Description of Work: They checked themostat and replaced batteries. cleaned unit. blew out burners and inducer motor pulled out/cleaned up flare sensor. were very efficient and would call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Ellen M.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
Overall, went well.
Description of Work: Replaced stolen cooper piping from our basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Carol W.
11/2010
2.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: I was a return customer to Hogg Heating and Cooling. They replaced my furnace a few years back and I have had them back periodically for winter cleaning and/or spring checkup without any issues. I was a satisfied customer. This particular time all I wanted was a simple winter cleaning, maybe that was the problem, they wanted bigger jobs. I felt like I was treated rudely by a female scheduler over the phone. The first couple times I just shrugged it off because I had to reschedule a couple time dues to unexpected emergencies, conflicts, etc. The third rescheduling, I talked to a male individual who seemed very accommodating. I told him I had a meeting in the morning and then had to leave again at Noon, he said "no problem, he'd take care of me by Noon". On the day of the service, it was close to 11:30 and no one had showed. I called, explained my situation, and was told that "our morning service is between 9 and 1:00" (implying I was lying). I once again explained what I was told and she asked if I was told that this morning, I said no, a couple days ago". She said she would check to see where he was, I said it was almost 11:30, there is no way he can get here, and then perform the service by Noon. She said she "wasn't going to argue with me any more" I then proceeded to cancel the service call and told her I did not want to reschedule. I have no patience for service providers who do not treat their customers with some value, I will not use them again.

Rating CategoryRating out of 5
professionalism
2.0


MARY D.
04/2009
5.0
water heater repair
  + -1 more
They were prompt. I was able to get ahold of them the same day I needed them. They were courteous and did a good job cleaning up after themselves. They did a really good job.
Description of Work: They installed a hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$825

SUSAN G.
12/2008
5.0
heating & air conditioning/hvac
  + -1 more
When I called them they were here within 30 minutes, great responsiveness! They also cleaned the furnace as well. Within an hour and a half they were done and once again I had heat in my home!I do use them every year or every other year for cleaning.
Description of Work: They came to do a service call and found the igniter switch was not working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

GLENN K.
10/2008
5.0
heating & air conditioning/hvac
  + -1 more
I called Hogg at 9 am. They had a truck here at 1:30 pm. The technician ordered a new motor and installed it in 2 hrs. He also changed my filter. Very professional and polite.
Description of Work: My furnace stopped working on the first cold night of fall. I needed a new blower motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$496

LEE B.
07/2008
5.0
heating & air conditioning/hvac
  + -1 more
I felt they did a very good job.
Description of Work: He checked the a/c and furnace and cleaned them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

DOLORES A B.
06/2008
4.0
heating & air conditioning/hvac
  + -1 more
They did the heating first and it took them awhile to get out here but they sent someone to temporally fix my old one. When they finally came out it took them about two or three days to complete the job and they came back in the spring to check the air conditioning to make sure it was the right level of coolant.
Description of Work: They replaced both my air conditioning and my heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,900

WAYNE H.
06/2008
5.0
heating & air conditioning/hvac
  + -1 more
Arrived on time completed work in one day cleaned up entire work area inside and outside, the entire crew was friendly and very professional, all work was done as stated in estimate, explained how to use new products in detail before leaving. Very pleased with entire job,had four estimates and all were within four hundred dollars Angie's list helped in my decision. Include this company in your heatingand a/c estimates I believe you won't be disappointed.
Description of Work: Replaced furnace and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

RAYMOND R.
12/2007
5.0
heating & air conditioning/hvac
  + -1 more
Overall it went well. The lads were working on a rainy, cold day, so things were necessarily dirty. But the crew chief made certain to tidy up well. Furnace working well; will have to wait for warm weather to test the A/C.
Description of Work: Install new furnace and central air, thermostat, modify duct work as necessary and bring whole project into conformity with local codes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,000

Amy & Lan Maurer M.
10/2007
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Expected between 8am and 1pm and called to let me know they were nearby and would arrive soon. Performed work required and gave me numerous suggestions as how to run the furnace more efficiently and safely. No sales pressure at all. Commented that I had a lower grade furnace, but if cared for correctly it should run fine. Seemed honest and very informed.
Description of Work: Had a furnace cleaning and check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Carol C.
03/2007
5.0
heating & air conditioning/hvac
  + -1 more
The technician came out to diagnose our furnace because the gas would not light. He diagnosed that the igniter module was not delivering the necessary voltage to the gas control. Hogg did not make the repair because of a home warranty, but the diagnosis was correct. The home warranty contractor was not authorized to come out until Monday, so Hogg came to see if the situation was a quick fix. The technical was friendly and helpful, especially since this work was being done on a Sunday afternoon.
Description of Work: Diagnosis and potential repair on our furnace that would not fire up. The natural gas furnace would start the blower and igniter, but not light.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

BRIAN L.
02/2007
5.0
heating & air conditioning/hvac
  + -1 more
The company was very nice to deal with on the phone. They scheduled an appointment for the next day and the gentleman worked very hard throughout the day.
Description of Work: This company performed emergency work on an existing boiler heat system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

HELEN P.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
They did a nice job. Whoever they send out is always courteous. They always explain everything well.
Description of Work: They installed our air conditioning system. They also come out once a year for a service check.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2005
5.0
heating & air conditioning/hvac
  + -1 more
THEY DID REALLY GOOD WORK. I WAS VERY PLEASED WITH THEM.
Description of Work: PUT IN A NEW FURNACE AND DUCT WORK, NEW THERMOSTAT, ALSO DO SEASONAL MAINTENANCE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

CATHY S.
05/2005
5.0
heating & air conditioning/hvac
  + -1 more
HOGG HEATING and COOLING WAS WONDERFUL. THEY WERE VERY PROFESSIONAL AND EFFICIENT. THEY ARRIVED ON TIME AND PROVIDED GREAT SERVICE. I WOULD HIGHLY RECOMMEND HOGG HEATING and COOLING TO ANYONE.
Description of Work: HOGG HEATING & COOLING WAS CALLED UPON TO PROVIDE A NEW FURNACE, REMOVE THE OLD AND INSTALL THE NEW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

ERIN H.
06/2004
5.0
heating & air conditioning/hvac
  + -1 more
I WAS A LITTLE HESITANT AFTER READING OTHER COMMENTS AND HALF EXPECTED THEM TO TRY AND SELL ME A NEW A/C UNIT. INSTEAD, THE PRICE QUOTED ON THE PHONE WAS THE ONE I RECEIVED. THEY DID NOT TRY AND SELL ME ANYTHING! THEY WERE NOT ABLE TO SERVICE MY AIR FILTER, BUT THEY GAVE ME THE NUMBER OF A COMPANY WHO MAY HAVE THE PART I NEED (NEW FILTER). ALSO SAID I COULD MOST LIKELY INSTALL NEW FILTER MYSELF RATHER THAN PAYING SOMEONE TO COME OUT AND DO IT. I APPRECIATED THE HONESTY! I WILL USE THE COMPANY AGAIN! I DO WISH THEY COULD HAVE GIVEN ME A SMALLER TIME WINDOW FOR THEIR ARRIVAL. I WAS TOLD BETWEEN 8 AND 12. I WOULD PREFER A 2 HOUR WINDOW, BUT I GAVE THEM AN A BECAUSE THEY ARRIVED WITHIN THE GIVEN TIME FRAME.
Description of Work: I HAD THE COMPANY OUT FOR AN A/C INSPECTION.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$69

02/2004
4.0
heating & air conditioning/hvac
  + -1 more
I HAVE ALWAYS OILED MY FAN AND THE TECH TOLD ME I DIDN'T NEED TO HAVE IT OILED. NOW, MY FURNACE ISN'T WORKING BECAUSE OF THE FAN.
Description of Work: I HAD MY FURNACE SERVICED. THEY LOOKED IT ALL OVER AND EVERYTHING.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$79

BRIAN C.
11/1999
1.0
heating & air conditioning/hvac
  + -1 more
HAVE TRIED TO TALK TO OWNER JACK DINNEN TO GET SOME COMPENSATION FOR HER FRUSTRATION. HAS LEFT NUMEROUS MESSAGES AND IT HAS FLUNKED THE INPECTION TWICE.
Description of Work: CONVERTED FURNACE FROM ELECTRIC TO GAS. GOT ESTIMATE IN MID AUGUST. STARTED IN THE MIDDLE OF SEPT. PIPING FELL OUT OF THE CEILING. FUNACE MAKES VERY LOUD NOISE.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

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Contact information

7650 State Road, Cleveland, OH 44134

www.hoggheating.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Pool and Spa Service,
Electrical

FAQ

HOGG HEATING & COOLING is currently rated 4.1 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: Closed

HOGG HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, HOGG HEATING & COOLING does not offer free project estimates.
No, HOGG HEATING & COOLING does not offer eco-friendly accreditations.
No, HOGG HEATING & COOLING does not offer a senior discount.
Yes, HOGG HEATING & COOLING offers emergency services.
Yes, HOGG HEATING & COOLING offers warranties.
HOGG HEATING & COOLING offers the following services: HEATING & AIR CONDITIONING SERVICE AND INSTALLATION. WATER HEATERS. BOILERS, HYDRONIC SYSTEMS.

Contact information

7650 State Road, Cleveland, OH 44134

www.hoggheating.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
Closed