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Handy House Cleaning

Handyman Services, House Cleaning

About us

Handy is an Angie's List national platform partner. With Handy, you can book a transparent, fixed price home service with an independent professional any day from 7 am to 11 pm. Professionals booked through Handy are experts across a range of home services, including home cleaning, handyman services, painting, lawn care, and more. They have collectively performed over 3 million projects across 250 locations. Handy, through the Handy platform, offers technology and information to book home services, but does not itself provide these services. The provision of services is the responsibility of independent professionals scheduled through the Handy platform. Tasks booked and paid for directly through the Handy platform are performed by background checked professionals*, and are backed by the Handy Happiness Guarantee**. Notes: * Handy screens handyman and cleaning professionals that you book and pay for directly through the Handy platform. This process involves: a) Pre-screenings – Potential Professionals must provide detailed personal information, and validate their home service experience. b) Credential Verification – Handy partners with Jumio to use computer vision technology to verify the identification credentials of potential professionals. c) Background Check – The background check screening is performed by Checkr, an accredited third-party background check provider. Checkr's search includes national, state, and county databases stretching back at least 7 years, and longer in certain jurisdictions. The purpose of these checks is to identify offenses that may disqualify potential professionals from using Handy. You can learn more about Handy's screening and background check process at www.handy.com/trust-and-safety ** Handy backs all bookings made through its platform with the Handy Happiness Guarantee. Handy strives to match you with the right pro for you and your home every time. If you're not satisfied with the quality of the service you booked and paid for directly on the Handy platform, Handy will send another pro at no extra charge for your next booking. Additionally, In the rare event of damage, Handy's got your back. Bookings made and paid for directly on the Handy platform are insured. You can learn more about Handy's screening and background check process at www.handy.com/handy-guarantee

Business highlights

13 years of trusted experience

Services we offer

Bookings for Cleaning services: House or apartment cleaning services, move in-move out cleaning, spring & fall cleaning. Bookings for Handyman services: Furniture assembly, TV mounting, and general handyman services

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

3.917 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
6%
3
12%
2
6%
1
24%


Rating CategoryRating out of 5
quality
2.7
value
2.8
professionalism
2.4
responsiveness
2.5
punctuality
3.2
Showing 1-17 of 17 reviews

Eileen D.
02/2021
1.0
handyman service
  + -1 more
Terrible! I was contacted and told someone would be available on a particular date and time. They could not provide anyone on the first, second or third date they offered and they cancelled all three appointments. Finally they suggested a fourth date and time, I agreed with the proviso that if they failed to perform this time to cancel me as a customer and give me a full refund for the advance I made on my credit card, They failed for a 4th time & gave me a refund, Next thing I know someone comes to my door a short time later to clean. I refused admittance and said I had terminated Handy's services. Then I checked my credit card to find Handy had withdrawn a fee for this second, unauthorized, service. They have no given me a full refund and I do not know if they have removed me as a customer.
Description of Work: House cleaning on a biweekly basis.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$89.47

Dee H.
06/2019
1.0
handyman service, house cleaning
  + 0 more
The scheduler sent me 3 different times and dates, including the one I had scheduled with her. NO ONE SHOWED UP! They did refund my payment.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Maria S.
06/2019
1.0
house cleaning
  + -1 more
Customers service for this company is horrible. The only time that you can speak to a live person is when you first sign up and they get you credit card number. The person who cleaned my bathroom did a fair job.She knew nothing about sanitation, she put the toilet brush on the printer in the hallway. I canceled the service in April right after she left. Then June 15, 2019 I get a text message from the company saying that another person is coming to my home on Monday June 17. I tried to message them back that I had canceled the service, I went to their website, sent emails and no one got back to me. I called the lady that was supposed to come to my house to let her know that I had canceled the service in April and not to come. June 17,2019 this company took $90.00 out of my bank account and will not respond to me at all
Description of Work: I need my bathroom cleaned

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.0
punctuality
4.0

$40

JAMES O.
06/2019
3.0
handyman service
  + -1 more
Good for the price. Some do not have their own equipment and will need to use yours. THERE IS NO WAY TO CALL THE SERVICE IF YOU HAVE AN ISSUE!!! Very difficult to navigate their website to email your issues. The cleaner was not even able to contact them via phone. They work exclusively via email. The only reason I am considering not using their service again. That is why I gave them an over all C rating.
Description of Work: House cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0


JAMES O.
06/2019
1.0
handyman service
  + -1 more
Never showed up even though the confirmed the day before.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kathy H.
06/2019
5.0
handyman service
  + -1 more
Went very well Debra is a first class cleaner
Description of Work: Move out cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellie M.
06/2019
2.0
handyman service, house cleaning
  + 0 more
I asked for five house and hit two hours
Description of Work: They had incorrect information of services and made me feel like I was not truthful

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0


Megan J.
02/2019
5.0
house cleaning
  + -1 more
It's simple and straightforward to use. I had a problem with the cleaner the first time using it and they were very responsive.
Description of Work: Booked housecleaning through Handy.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lisa S.
02/2019
4.0
handyman service
  + -1 more
It went well. Professional, polite and got the job done.
Description of Work: Handyman
Rating CategoryRating out of 5
Yes, I recommend this pro

Marcia M.
02/2019
3.0
handyman service
  + -1 more
The booking wasn't too great. The first booking on a sunday. The person no showed. When called they stated it was changed. They re-booked it. The handyman did a great job. The booking itself was disappointing.
Description of Work: Handyman
Rating CategoryRating out of 5
Yes, I recommend this pro

Angela M.
02/2019
5.0
handyman service
  + -1 more
It went well, through wayfair, ordered product, purchased service, there was an issue due to the product not showing up on time, However he was flexible and professional
Description of Work: Handyman
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura M.
02/2019
5.0
handyman service
  + -1 more
It went great. I have used them several.
Description of Work: Handyman
Rating CategoryRating out of 5
Yes, I recommend this pro

Sara J.
02/2019
5.0
handyman service
  + -1 more
They were professional. It was very good experience.
Description of Work: Booked installation of a table set.
Rating CategoryRating out of 5
Yes, I recommend this pro

Shara L.
02/2019
5.0
handyman service
  + -1 more
It went excellent. It is convenient.
Description of Work: Handyman
Rating CategoryRating out of 5
Yes, I recommend this pro

Tim W.
02/2019
5.0
handyman service
  + -1 more
It was awesome, Handy was on time, professional and got the job done.
Description of Work: I ordered a desk through Wayfair, and Handy was offered
Rating CategoryRating out of 5
Yes, I recommend this pro

Thomas N.
02/2019
5.0
handyman service
  + -1 more
They arrived on time and did a good.
Description of Work: Two things were put together through Handy.
Rating CategoryRating out of 5
Yes, I recommend this pro

Nayef S.
02/2019
5.0
handyman service
  + -1 more
Booking was good, he arrived.
Description of Work: Handyman, he put a bed together.
Rating CategoryRating out of 5
Yes, I recommend this pro

    Contact information

    Serving Cleveland and the Surrounding Area, Cleveland, OH 44113


    Service hours

    Sunday:
    7:00 AM - 11:00 PM
    Monday:
    7:00 AM - 11:00 PM
    Tuesday:
    7:00 AM - 11:00 PM
    Wednesday:
    7:00 AM - 11:00 PM
    Thursday:
    7:00 AM - 11:00 PM
    Friday:
    7:00 AM - 11:00 PM
    Saturday:
    7:00 AM - 11:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Handyman Services,
    House Cleaning

    FAQ

    Handy House Cleaning is currently rated 3.9 overall out of 5.

    Sunday: 7:00 AM - 11:00 PM

    Monday: 7:00 AM - 11:00 PM

    Tuesday: 7:00 AM - 11:00 PM

    Wednesday: 7:00 AM - 11:00 PM

    Thursday: 7:00 AM - 11:00 PM

    Friday: 7:00 AM - 11:00 PM

    Saturday: 7:00 AM - 11:00 PM

    Handy House Cleaning accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Handy House Cleaning offers free project estimates.
    No, Handy House Cleaning does not offer eco-friendly accreditations.
    No, Handy House Cleaning does not offer a senior discount.
    No, Handy House Cleaning does not offer emergency services.
    No, Handy House Cleaning does not offer warranties.
    Handy House Cleaning offers the following services: Bookings for Cleaning services: House or apartment cleaning services, move in-move out cleaning, spring & fall cleaning. Bookings for Handyman services: Furniture assembly, TV mounting, and general handyman services

    Contact information

    Serving Cleveland and the Surrounding Area, Cleveland, OH 44113


    Service hours

    Sunday:
    7:00 AM - 11:00 PM
    Monday:
    7:00 AM - 11:00 PM
    Tuesday:
    7:00 AM - 11:00 PM
    Wednesday:
    7:00 AM - 11:00 PM
    Thursday:
    7:00 AM - 11:00 PM
    Friday:
    7:00 AM - 11:00 PM
    Saturday:
    7:00 AM - 11:00 PM