3 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES.
Business highlights
28 years of trusted experience
Services we offer
WEEKLY LAWN CARE, MOWING, CLEAN UP, EDGING, TRIMMING, LANDSCAPE SERVICE-DESIGN, SHRUB TRIMMING, GUTTER CLEANING & LEAF REMOVAL. WE ALSO INSTALL PAVER PATIO, WALKWAYS, AND RETAINING WALLS. POWER WASHING OF DECKS AND HOUSES.
He is very dependable and he is willing to do extra job if I ask him to do. He is also flexible. He always makes adjustments for me and very easy to work with.
Description of Work: mown the lawn also trim bushes.
Rating Category
Rating out of 5
Yes, I recommend this pro
$32
Bob R.
06/2020
5.0
gutter cleaning, lawn service
 + 0 more
I am very pleased to have found someone as professional as Mark. He is sincere, he communicates very well, and his work is meticulous. I highly recommend Diamond Cut to anyone looking for yard work.
Description of Work: Shrub removal plus edging and mulching of beds
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Response from DIAMOND CUT LAWN CARE
Thank you for taking the time to post a review of our work. I always strive to provide the best possible service to all our customers and have found communication is always key. Glad you are happy and enjoy how nice the house looks!
Michael T.
12/2019
5.0
lawn service
 + -1 more
Excellent! Mark and crew are truly professionals. I've had many "mowers" over the years and have always experienced subpar work. Diamond Cut works on your yard like it was their own, no corners cut.
Description of Work: Front and Backyard mowed and leaf removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
Response from DIAMOND CUT LAWN CARE
Thanks for taking the time to post a review of our services! As has been the case for over twenty two years now we treat and service all our customers like we're taking care of our own lawn. We limit our customer base each year to be able to provide this type of service. Thanks again. Mark
Meredith A.
09/2019
5.0
lawn service
 + -1 more
Mark explained pricing before he performed any work and was prompt at returning calls. My lawns look great and he wasn’t upset about me needing services on a temporary basis until I am able to perform my own lawncare again.
Description of Work: Front and back yard mowed and trimmed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from DIAMOND CUT LAWN CARE
Thanks for taking the time to post a review. The reviews always helps potential customers in making a decision regarding our company services. Glad we are able to help you out in the short term.
RICHARD H.
04/2019
5.0
lawn service
 + -1 more
I am correcting the review I submitted 3/31/19. Diamond Cut Lawn Care did in fact return my call and email, and replied that they did not perform the type of work I was requesting. Their responsiveness was prompt. I have confused them with another contractor in my initial review.
Description of Work: Remove fallen tree from my yard.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Response from DIAMOND CUT LAWN CARE
Thank you for the correction. As always any customer who calls or emails a request will be contacted whether or not I'm able to do the work.
Rob H.
06/2018
1.0
lawn service
 + -1 more
If you choose to use this company please get a written estimate! What he quotes is not what he bills. The quality of work is good but this happened in the Fall with us and again in Spring. Shame on us for using them again and not getting this in writing. You can imagine our surprise when there was an additional fee for $125.00 for shrub trimming. A job that was quoted first for $280.00 then $300.00 then again for $350 the day they arrived because he wanted to make sure there was enough Mulch. A Professional Company would know how much mulch to get. My husband was very specific and clear on what we needed. A final verbal quote totaling $350 turned into a final bill of $513.00. He wanted to split the shrub trimming bill and we said absolutely not! Wrote him a check for $350.00 and just received a registered letter to pay him $28.00 dollars to pay the taxes. He didn't say $350 and taxes. Good work but not worth the hassle. Putting a check in the mail today so he doesn't take us to small claim court. Just a nightmare.
Description of Work: Mulch and shrub trimming
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
$350
Response from DIAMOND CUT LAWN CARE
Thank you to Angie's List for allowing a service provider response! Two sides to every story so here's my response. This customer in early April requested a quote for mulching services. I looked at the job and gave the customer a verbal quote of $280 in person but also at that time stated I had not received a cost sheet for materials from my supplier for this season since the season was just beginning and the quote was based on last years cost sheet. I told the customer I would call to verify this season's prices and would contact him if there was an increase in material cost. Once I did verify this season prices and found my mulch price had increased I contacted the customer by phone and stated the price would be $300 due to an increase in material cost. The customer gave a verbal ok to move forward with the job and schedule as soon as possible. Due to very wet conditions during the early part of the season this job could not be started for approximately one month from verbal ok to move forward. Approximately a week prior to the job being started/completed the customer called me to ask if I trim shrubs. I stated we do and I said if he or I were going to trim shrubs it should be done prior to mulching so as not to contaminate the new mulch. He asked me to trim the shrubs however no estimate was given because I had to see the shrubs first before I could give a cost for shrub trimming. This customer already had agreed to a quote of $300 for mulching only and now was requesting shrub trimming in addition to mulching services. On the day of the service looking at the shrubs and amount of trimming required I determine another 1/2yd of mulch would probably be needed to cover some of the areas cleared after trimming. I told the customer another 1/2yd of mulch would make sure we got complete coverage for the job but it was up to him to approve or not approve the additional mulch and cost of $50. If he did not approve the additional mulch and cost we would work with the original quote and volume of mulch. The customer did verbally approve the additional mulch and cost for a total of $350 for the mulching services. Since the original estimate was based on mulching only and no shrub trimming my quote for the amount of mulch required for coverage was accurate however requesting the shrub trimming caused an increase in mulch needed. We trimmed and cleaned up the debris from his shrubs spending approximately 4 man hours completing the shrub trimming. My charge for trimming was $125 which is below my normal rate but I discounted the rate since we were already doing a mulching service. When the mulching and shrub trimming was completed the customer stated "my shrubs have never looked so nice"! My invoice was $350 for mulching and $125 for shrub trimming plus tax bringing the total to $513. When the customer received his invoice he called and complained about the the shrub trimming charges and said it should be included in the mulching services since in his words "you have to trim the shrubs before you mulch". My response was shrub trimming is an additional charge and the quote he received a month earlier was only for mulch and there was no mention of shrub trimming until he contacted me a week prior to the job being started. I admitted I should have provided a verbal or written quote for the shrub trimming on the day we completed the services but since we had completed a fall cleanup for this customer felt we had a good working relationship and he trusted me to charge a fair price. The customer was insisted he was not going to pay for shrub trimming and it should be included in the mulching services. I reminded this customer the original quote was for mulching only and "he" contacted me a month later asking for me to trim his shrubs. So for this customer to believe there wouldn't be a charge is beyond me. I did state since I failed to give him an estimate for shrub trimming, even though he already knew the cost for mulching and should know there would be an extra charge for trimming, I offered to discount the shrub trimming by 50% since there was a miscommunication on both sides. The customer again was insisted he was not paying a penny more than the $350 and hung up the phone and blocked my number so I couldn't call him back. I thought my offer to discount the shrub trimming was more than fair since we had 4 man hours involved in just that portion of the job and he had a quote 30 days earlier for mulch only and felt this was an appropriate action based on the communication breakdown on both sides. My services are taxed by the State of Ohio and when this customer sent his payment of $350 neglected to include the tax due. This customer is aware services are taxed since he was charged and paid the tax due on the fall cleanup services he was billed for in the fall. I already was writing off the $125 trimming charges but I wasn't going to pay the tax due that the customer owed. Since I had no way of contacting the customer by phone I sent a certified letter with a bill for tax due and said I would have to file a small claims action if he didn't pay the tax due since I couldn't discuss this issue with him directly by phone. As far as the customers ascertain this happened in the fall is incorrect. The customer received a quote for fall cleanup and when "all" the leaves hadn't fallen by the end of the season like they normally would he felt the invoice should be adjusted down to reflect we didn't clean up all the leaves. Obviously we can't pick the leaves off the trees and his invoice was exactly what he was quoted however to appease him I did discount the fall invoice as a courtesy. I apologize for the length of this response but want all to see exactly the circumstances pertaining to the customers rating. I've been in business for 21 years and out of 98 reviews posted on Angie's List 93 rated me as a "A"! Please read "all" reviews and it will confirm how I do business and what my customers feel regarding our price, quality, professionalism, responsiveness, and punctuality. You can't please everyone 100% of the time even though we try but I come d*** close and I'm offended by this customers comments. I admit I should have had better communication and after 21 years in business this is a good reminder to me to communicate better with customers. However, this customer knows what was right and chose not to work with me and the offer I proposed. I welcome any and all inquiries regarding this incident should a potential customer want additional information. Mark Straffen, Owner
James G.
08/2017
5.0
lawn service
 + -1 more
When initially called Mark Straffen, he returned my phone call that day and stated that he would have a quote for the grass cutting the next day. Which he did! His crew was prompt and did a good job.
Description of Work: Grass cut and bushers trimmed
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DIAMOND CUT LAWN CARE
Thanks for taking the time to post a review and I'm glad you were satisfied with our services.
Robert H.
06/2017
5.0
lawn service
 + -1 more
Excellent. Mark and his team come every Monday and do a great job quickly mowing my front and back yards.
Description of Work: Weekly yard service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
DAVID H.
05/2017
5.0
gutter cleaning, lawn service
 + 0 more
Very well. They are incredibly responsive and friendly and the lawn care in particular was very affordable.
Description of Work: They cleaned up my lawn fo Spring and cleaned the gutters on my rental property.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MAUREEEN B.
01/2017
5.0
lawn service
 + -1 more
Very good. No problems and response time was great.
Description of Work: cut lawn and cleaned gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janice W.
12/2016
5.0
lawn service
 + -1 more
Very professional! They cut back all i wanted and cleaned up all of cuttings.. they made a date for coming and called when they were coming! I can't say enough about their service!!!
Description of Work: Trimming and pruning trees and bushes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert W.
10/2016
5.0
lawn service
 + -1 more
We kept them for 20 years. They're on a regular contract basis.
Description of Work: They've been doing our chemical service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean S.
08/2016
5.0
lawn service, leaf removal
 + 0 more
Mark is always super dependable, is 99% of the time onsite working along with his crew, and makes sure things are done right. He has always been courteous and professional and his workers are always cordial and very well trained for the job. If you need something done differently, or as an extra, Mark is totally accommodating. He has always said that he wants his clients to be happy and satisfied, and it's his standard way of doing business. Although his prices are higher than some, we have the assurance that the job will always be done very well and on time. We've had favorable comments from our neighbors too, so everyone is happy!
Description of Work: Mark and his crew have been taking care of our lawn needs--cutting grass, spring & fall cleanups, bush trimming, etc..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FRANCES A.
08/2016
5.0
lawn service
 + -1 more
They are excellent. I have used them for years and have always been happy with the service
Description of Work: Normal grass cut and trim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Janice W.
10/2015
5.0
lawn service
 + -1 more
Came out and gave me a quote and said he would be out the next morning. He called when he was coming and was there in just a few min. later! He did a beautiful job with everything! Then he cleaned all the branches and bagged them all up. I can't say enough about his work!!!
Description of Work: Trimmed bushes along the fence and very big bush in the front of the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Lesley G.
06/2015
5.0
lawn service
 + -1 more
Top notch! Mark's team has been taking care of my parent's lawn for three years now and they do a fantastic job. Very professional. I never thought that someone could satisfy my father with mowing, trimming, and edging, but they definitely do!
Description of Work: Lawn mowing, trimming, edging
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$37
Response from DIAMOND CUT LAWN CARE
Thanks for your kind words and we try accomplish this for all our customers. Thanks for your business.
Deepak K.
04/2015
5.0
gutter cleaning, lawn service
 + 0 more
Mark and his team have been helping us with these services for a few years now. He is a absolutely professional in what ever he does. He has never not kept is word. Like a true professional, sometimes he will decline a service if he is too busy and feels that he wont be able to do it in time. I wish we had more providers with his level of professionalism and pride in his work. Thank you Mark!
Description of Work: lawn care, fall and spring cleaning, gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
FRANCES A.
03/2015
5.0
gutter cleaning, landscaping, lawn service
 + 1 more
It was excellent. He is very faithful. He always cleans up.
Description of Work: He cleaned all of the leaves out of my yard. He cleaned my gutters and mowed my lawn. He has also trimmed my bushes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
ANDREA J.
12/2014
5.0
lawn service
 + -1 more
These people were excellent. They kept my Dad's lawn looking great all summer ( and he has very high standards). The fall cleanup was so good that the neighbors are complimenting the work
Description of Work: Mowing and fall yard cleanup
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$32
Response from DIAMOND CUT LAWN CARE
Thanks for your comments and happy to hear everyone is satisfied. Our commitment is always to provide the best service possible to all our customers.
GENE L.
07/2014
5.0
lawn service
 + -1 more
Terrific! Best lawn company I've ever used!
Description of Work: Lawn trimming
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DIAMOND CUT LAWN CARE
Thanks for the nice review! This is what we try to accomplish with all our customers and it's nice to get a "pat on the back" once in awhile. As always we will continue to try and accomplish the best service for all our customers.
Michael R.
05/2014
5.0
lawn service
 + -1 more
I hired Mark last year to take care of my mother-in-law's yard. Her yard is fairly large (it's a ranch home) and on a bit of a hill, so it's pretty time-consuming for us to handle ourselves. He did a great job last year, so we've continued to use him this year. He and his crew take care of all the cleanup as well. Very reasonable prices, well worth it.
Description of Work: Weekly lawn mowing, edging, cleanup, etc.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
PATRICIA D.
04/2014
5.0
lawn service
 + -1 more
Nobody does it better than Mark's Diamond Cut Lawn Care.
Description of Work: Maintains lawn and shrubs, gutter cleaning, planted some plants in front years, mulched, has maintained area behind garage. EXCELLENT SERIVICE. Have used Mark for years and am grateful for his very dependable and helpful service.. Costs depending on the service provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from DIAMOND CUT LAWN CARE
I'm glad to hear you're satisfied with our services and appreciate your kind review. I've try to maintain a high level of service for all my customers, for almost twenty years now, and we continue to do so.
Clara K.
08/2013
5.0
landscaping, lawn service
 + 0 more
Excellent job at our house. But I wanted to leave a review that he has been a blessing helping us with our mother's house during a difficult time. His company kept the house looking lived in and the billing/payments were easy for me to manage. Thanks!
Description of Work: trimmed large bushes and edged lawn (this visit)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Loretta N.
07/2013
5.0
landscaping, lawn service, leaf removal, tree service
 + 2 more
This is the second time I have used this company. They did a beautiful job. When I called for an appointment, I was amazed that Mark actually remembered me from the first job, which was quite awhile ago. We chose a date and time and he and the two gentlemen arrived promptly at the appointed time. It was around noon on an extremely hot day. I even offered to postpone, but Mark said the heat was not problematic at all. The men used all their own equipment and worked continuously until the job was done, and it was very hard work. I would guess it took about 90 minutes. Some of the shrubbery was challenging to access because of its position under an awning or right against the house, but the guys appeared to have no trouble. Everything was cut and shaped perfectly. At cleanup time, all the trimmings were vacuumed away. Before I knew it, I had the best looking shrubs on the street! All three guys were personable and friendly and did precise, neat work with an obvious eye for detail. I wholeheartedly endorse Mark and his company!
Description of Work: Mark and two other gentlemen trimmed and shaped all my front hedges/bushes, most of which are large and dense. They also trimmed and shaped a gigantic shrub in my back yard (about 10 feet tall and very full.) Incidentally, in the past, several other companies I checked with before finding Diamond Cut refused to attempt to trim the shrub, stating it was far too big. They recommended it be cut down completely, but I did not want to do this because it is still healthy and provides shelter for the birds. Not only did Mark's Diamond Cut trim this problem shrub and bring it back under control, they shaped it beautifully despite its size and girth. Finally, the crew cleaned up the trimmings.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Gutter Cleaning,
Leaf Removal,
Landscaping,
Tree Service,
Lawn Fertilization & Treatment,
Patios,
Pressure Washing
FAQ
DIAMOND CUT LAWN CARE is currently rated 4.9 overall out of 5.
Sunday: 9:00 AM - 2:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
DIAMOND CUT LAWN CARE accepts the following forms of payment: Check,PayPal
Yes, DIAMOND CUT LAWN CARE offers free project estimates.
No, DIAMOND CUT LAWN CARE does not offer eco-friendly accreditations.
No, DIAMOND CUT LAWN CARE does not offer a senior discount.
No, DIAMOND CUT LAWN CARE does not offer emergency services.
No, DIAMOND CUT LAWN CARE does not offer warranties.
DIAMOND CUT LAWN CARE offers the following services: WEEKLY LAWN CARE, MOWING, CLEAN UP, EDGING, TRIMMING, LANDSCAPE SERVICE-DESIGN, SHRUB TRIMMING, GUTTER CLEANING & LEAF REMOVAL. WE ALSO INSTALL PAVER PATIO, WALKWAYS, AND RETAINING WALLS. POWER WASHING OF DECKS AND HOUSES.