Delta garage doors and services

If I could offer 0 stars I would. And I’m sure this review among all the others will be filtered as well. We are now going on 3 months of an unfinished job from Bobby specifically. This whole process has been completely disappointing. My grandfather originally called around looking for someone to help replace springs on an original garage door that was installed on the house over 30 years ago. Bobby and his associate showed up in an unprofessional manner with a sort of arrogance about him that I did not like from the get go. The request turned quickly from requesting replacement springs to Bobby upselling an entire garage door to my grandfather. Going from a $700 job to around $3500 was the first red flag. Why would you recommend an entire door that has held up for so many years, along with other original doors in the neighborhood that still stand. Ok we will give this a shot. Bobby showed up with zero paperwork, pamphlets anything about his business aside from a descaled truck. He had what looked like paint swatches for colors for doors but did not present my Grandparents with any options for them to choose from. Colors, styles, windows, accessories, nothing yet was quick to try and get them to order a $3500 door that he promised would be better , more insulated and great quality compared to what we originally had. The professionalism was just not there especially the way he was talking to my grandparents. Timeliness is not there with him either. He spoke about military family background and understanding being on time and proper jobs yet when he stated he would be to the house by 9-10 am and didn’t show up till 2 pm , that was the second red flag. Not once did Bobby reach out with any updates for my grandfather either. The following day he stated he would come by with a pamphlet of Options for windows and colors , which he should have done originally upon meeting. Who are you to decide what my grandparents like and want for a door? Again, timeliness was not there. Waited around all day till around 3 pm for Bobby to randomly show up even when my grandpa would reach out for updates times. Unprofessional to not update your customers with times especially when you say you will be by early morning and we wait around and change plans to be sure we are home. We were told because we wanted windows it would take a bit longer to get the door, understandable as long as we were getting what we wanted. But it wasn’t Bobby who came to install the door. It was someone else who ended up leaving behinds numerous nails in the drive where we ended up having two flat tires from running them Over! The weather strip was removed from the outside and Bobby claimed he would be by the following day to do it himself because he did not trust the original installer to do it the way he liked. My grandpa was given excuse after excuse why Bobby coolant show up, claiming family emergency, hurt back or shoulder so we went weeks without seeing or hearing from Bobby. When he did finally show up, he tried to install this weather strip but did not have it measured correctly or have the correct equipment and was warping the materials using the wrong screws to “try” to install before my grandpa said to stop and come back when he felt better and had the right material and equipment. Weeks went by again and my grandpa kept trying to reach out. Finally mid November Bobby responded saying he’s made multiple trips out here already and there’s nothing else for him to do. Wrong. We have an unfinished job . The door sucks quality wise. And we have an inch and a half all around the door opening to the outside because of no weather strip to seal the door. We have gone through major snow already and the garage is even colder than it has ever been effecting the refrigerators we have out there now. A problem we never had to begin with. This poor quality door and lack of job completion is unacceptable. Then to top it off, Bobby said he was going on vacation the first week of December and will contact my grandpa back when he returns. Job Still not complete

The job was completed within 2 hours .

These guys and their team were great. They did outstanding work and made it all work so well. Recommend them to anyone...from a broken spring to a opener, to a complete new door system. Well done!!!

He just repositioned the sensors and got it working again. And, bless him, he didn’t charge me a penny. Great guy! I’m very grateful to him. As a senior on a fixed income, his generosity was truly a blessing.

Excellent job on replacing and upgrading garage door springs. Showed up as scheduled, job was done quickly and efficiently. I highly recommend Delta!

I found Delta Garage to be prompt, fair, honest and straight forward. I wish I could get this from other contractors as this was one of the best experiences I've had. I would definitely hire again should the need arise.

The situation was assessed, and the garage door opener was reset to hopefully continue working normally again. If not, I will call Delta for service beyond the reset. I was not charged anything for the service. I was extremely pleased with the service and would highly recommend this company.

I was locked out of a garage on a Saturday evening that had no key pad or side door with a dying phone. Mr. Welday himself, made a very fast response to my inquiry for help. He had exemplary communication skills and gave timely updates until the issue was resolved. It was extremely reassuring in a stressful situation to have someone you know was going to help quickly. I would highly recommend Delta Garage Door Services because of their fast response, professionalism and the integrity to follow through with what they say they will do.

Efficient and reasonable price, were able to be scheduled promptly.

Very responsive- excellent service!

They were timely, efficient, friendly, and professional. Bobby is personable and took a lot of time answering my questions (of which I had a lot). I highly recommend these guys. I feel good about the pricing and a job well done!

very good service and a very nice guy

Wonderful experience. We discussed what I wanted, given options and I got exactly what I wanted.

The crew arrived and began removing two garage doors and installing the new doors. They were very polite, professional, and the job went well. Very Happy with the results.

Great, you would never know there was any one here. They were polite and cleaned up everything and took all the old doors and parts with them. F.Y.I. My husband John is deceased, my name is Maureen.

Very responsive. Answered my questions. Gave an accurate quote.

Bobby was extremely helpful. He was on time, honest in his assessment and fair on his pricing. He even came out on Super Bowl Sunday to assist with our issue! In a field that is rife with impropriety, it’s nice to find someone who is fair and takes pride in his work…Highly recommended!!

Excellent service . They are very knowledgable about their work , fast to respond and honest Strongly recommend them

FABULOUS…Extremely knowledgeable friendly and helped setup the system for me

These guys are great! Very prompt service, came out the same day I called and the new door was installed 2 days later!

Fantastic. Everything is working as it should. No more frustrating moments.

Very timely, communicative and informative re problem and product . Things working much better. Good guy too. Highly recommend Delta!

Bobby is great guy Very professional Would recommend to my friends

Bobby with Delta wad absolutely amazing. He explained everything associated with quote and materials. He was timely in starting and completing the job. As a person with a disability it was nice to have someone honest with integrity to service my home. My garage door is in excellent condition now.

Very professional and knowledgeable. They were very prompt and courteous. The installation of the door was awesome. Would definitely recommend for any garage door service and installation.