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Custom Craft Builders

Siding, Roofing, General Remodeling,

About us

Full service home improvement & remodeling company.

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Roofing, gutters, siding. Deck & porch repair, carpentry work. Remodeling, kitchens & bathrooms.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.08 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
13%
2
0%
1
13%


Rating CategoryRating out of 5
quality
4.0
value
4.6
professionalism
4.0
responsiveness
3.9
punctuality
4.7
Showing 1-8 of 8 reviews

Darleen H.
04/2017
5.0
siding
  + -1 more
It looked nice!
Description of Work: I had my sidewalk leveled. Original agreement was to lift 3 sidewalk squares & cut down the tree roots that was lifting the sidewalk at the cost of $775. The final product was, they lifted one sidewalk & cut down the tree roots. Pat agreed to a lower price of $550.00, which I was pleased with!

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Patricia S.
06/2015
5.0
siding
  + -1 more
Pat was wonderful and served as the general contractor for various work I needed done. He quickly came out and estimated the work and promptly got the required subcontractors involved. As additional work was needed he was quick to help me get the work done. I asked for some additional repairs as work was progressing and he gladly helped me out. He was always reachable by phone and stopped by daily to supervise the work.
Description of Work: Exterior house painting, interior painting, carpentry repairs and electrical repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Branko P.
07/2014
1.0
siding
  + -1 more
It went terrible!! We are so unsatisfied and saddened that we are being treated this way. The last time my husband spoke to Pat, he basically said too bad. He thinks time has ran out for us, but it has not. In the process of getting an attorney, and will be reporting him to the Better Business Bureau, and will probably expose him for the scammer he is on local TV stations.
Description of Work: **BEWARE****BEWARE** Custom Craft Builders ripped us off. We hired Custom Craft Builders in 2007. He (Pat) drew up a proposal, promising us a satisfactory job. What we got was a shotty, unprofessional job. Within a couple weeks of completion, we had to call him back out here to point out poor craftsmanship. He agreed that some things were not the way they should be. With a couple half done re-do's, he felt like he lived up to the end of his deal. CCB did not paint the new porch floors they put down, which is stated in the contract that CCB would paint the new porch floors. So we had to. After the first winter, the floors were buckling up and cracking. During the following summer, some of the "new" porch floor began rotting. After several calls,and nobody showing up, we replaced some of the boards ourselves. To this day, we are still trying to get Pat to come look at this. TEN THOUSAND DOLLARS later, our porch looks like it is from the ghetto.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0

$10,000

Mary J W.
07/2014
5.0
insulation, remodeling, siding
  + 1 more
unknown
Description of Work: Custom Craft tore out and replaced existing front porch floor boards, added a wood stair railing for 4 porch steps and stained all new wood. They also capped with aluminum and sealed a narrow porch floor ledge around the enclosure that tended to stay wet after rain. They completed the work in two days. The carpentry is beautiful, neat and precise. The price was higher than other estimates, but I have used Custom Craft on other houses and have been very satisfied with their work. This particular team of carpenters, however, were not as careful about clean up as others, and my tenant picked up a lot of small debris left behind.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,825

SCARLETTE S.
09/2013
5.0
roofing, siding
  + 0 more
Very well I waiting for bank loan.
Description of Work: written estimate

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,400

Donna T.
12/2011
5.0
insulation, remodeling, roofing, siding
  + 2 more
He did an excellent job and the house looks great. He put up vinyl siding and re-insulated it so that helped with utility bills. His price was excellent; another company wanted $15,000 just to side the house. I have no problems with Custom Craft Builders and I wouldn't hesitate to use them again.
Description of Work: Custom Craft Builders sided our house and put a patio on our garage. They also put an eight foot extension off of the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

NORMA M.
05/2003
4.0
decks
  + -1 more
THEY BUILT THE PORCHES IN THE DRIVEWAY AND THEN PUT THEM ON THE HOUSE. SHELDON WAS GREAT. THEY DID NOT GET THE SUB OUT THERE TO PICK UP THE DEBRIS UNTIL I CALLED THREE TIMES.
Description of Work: BUILT 2 PORCHES AT ENTRIES OF HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

MARY L M.
10/2002
3.0
siding
  + -1 more
THEY ARE EFFICIENT, STAYED WITH THE JOB, BUT IT TOOK SOME TIME TO GET STARTED
Description of Work: WINDOWS AND SIDING

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

$11,000

    Contact information

    5010 Mayfield Rd Ste 109, Cleveland, OH 44124


    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Siding,
    Roofing,
    General Remodeling,
    Insulation,
    Decks and Porches,
    Kitchen and Bath Remodeling,
    Finished Carpentry and Woodworking,
    Windows,
    Unfinished Carpentry

    FAQ

    Custom Craft Builders is currently rated 4 overall out of 5.
    Custom Craft Builders accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    Yes, Custom Craft Builders offers free project estimates.
    No, Custom Craft Builders does not offer eco-friendly accreditations.
    No, Custom Craft Builders does not offer a senior discount.
    Yes, Custom Craft Builders offers emergency services.
    Yes, Custom Craft Builders offers warranties.
    Custom Craft Builders offers the following services: Roofing, gutters, siding. Deck & porch repair, carpentry work. Remodeling, kitchens & bathrooms.

    Contact information

    5010 Mayfield Rd Ste 109, Cleveland, OH 44124