Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

CSR Carpet Service & Repair Inc

Carpet Sales and Installation, Flooring Sales and Installation, Carpet Cleaning

About us

Our experienced team is committed to handling every job, whether small or large, with complete dedication and an eye to quality. We believe in giving our customers the best value possible. So, although you'll get top-notch materials and workmanship, you'll find that our prices are extremely competitive .

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Restretching, patching, seam repairs, kickbacks, flood restoration, post disaster pad & carpet reinstallation, tear outs, carpet sales & installation

Services we don't offer

carpet cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.971 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 1-25 of 71 reviews

jennifer W.
05/2018
5.0
carpet installation
  + -1 more
Work was excellent. Mike removed all wrinkles from carpet and you’d never know they were there. He was unexpectedly short handed the day we were scheduled, and he still showed up, worked very hard, and stayed late to make sure the work was done right. Would highly recommend him.
Description of Work: Had carpet stretched to remove ripples/wrinkles in two rooms and two sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MIKE S.
06/2016
5.0
carpet installation
  + -1 more
They came and gave me an estimate and then returned to finish the work. Only took an hour and looks great now.
Description of Work: I had a section of my basement carpet that needed to be restretched to eliminate several loose areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jeffrey C.
04/2016
5.0
carpet installation
  + -1 more
Could not have gone better. Mike came out gave us the estimate, dropped off samples, we made our choice and they set up time for install. The gentlemen who did the work were very cordial and professional. The job looks great - when someone knows what they're doing it all looks so easy. I will most certainly use them again.
Description of Work: Installed new carpet and padding for basement steps and landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Frank T.
04/2016
5.0
carpet installation
  + -1 more
Mike and his team are quality contractors. Inspected the job, lined up the materials, and completed work in a timely fashion. Absolutely worth a call if you need any type of carpet work.
Description of Work: Re-stretch living room carpet, transition to kitchen flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Linda M.
03/2016
5.0
carpet installation
  + -1 more
CSR responded to my call immediately. The team showed up on time and provided a quote before starting the work. I was pleasantly surprised at the cost. The two guys were friendly and very comfortable to be around. I will recommend them at every opportunity. Before leaving they vacuumed....always a treat. Very pleased with how fast and smooth the repair went. Another great find on Angie's!
Description of Work: Cut and repair hall carpeting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113.4

Amy H.
02/2016
5.0
carpet installation, flooring contractor
  + 0 more
Very professional. Work was fast, looks good. No complaints!
Description of Work: Repaired 2 areas of carpet that had wax spilled on them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jereme M.
02/2016
5.0
carpet installation, flooring contractor
  + 0 more
Called the company. Telephone conversation was pleasant. The guys were able to come the same day! and were on time and professional. gave a reasonable estimate and did everything very well. cleaned up after themselves. my wife was very happy. will definitely use them again! Thanks.
Description of Work: re-installed carpet we had pulled up from another project

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MARY T.
11/2015
5.0
carpet installation
  + -1 more
We had ripples in the carpet that ran the length of our family room. Our call was returned quickly and we scheduled the work. They showed up on time reviewed what would be done and the price. The project was completed in approximately 2-1/2 hours. Very professional and even vacuumed and removed the scraps before leaving. We could not be happier with the results! We will definitely use their services in the future.
Description of Work: Re-stretched carpet in a 15' x 30' family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Deborah R.
11/2015
5.0
carpet installation
  + -1 more
Called back promptly and showed up when they said they would. Very professional and did a great job. The price was very reasonable and would definitely use them again and recommend them to others.
Description of Work: Stretched carpet in two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

JIM & DIANE S.
11/2015
5.0
carpet installation
  + -1 more
CSR arrived on time and determined that the extra carpet I had for the repair was not the same quality as the stained carpet. We went from room to room to determine a match and appropriate area to cut out a small portion of carpet. The stained patch was repaired and it looks great. Now I do not need to use a rug to cover the area any longer. Great Job! Will definitely use them again if the need comes up.
Description of Work: Repaired a coffee stain on light colored carpet by replacing the area..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Terri M.
07/2015
5.0
carpet installation
  + -1 more
Received estimate and then scheduled repair. Carpet looks great. They even vacuumed and returned furniture. Would hire again.
Description of Work: 3 rooms needed carpet re-stretched

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$286.2

KARL C.
05/2015
5.0
carpet installation
  + -1 more
Very happy with the result. This is the second time I have have used CSR. Will use again in the future.
Description of Work: Re-stretched carpet on staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Adrianne F.
03/2015
5.0
carpet installation
  + -1 more
My boyfriend put in ceramic tile, but tore out some carpet to do it. We didn't know how to make the tile and carpet "meet up" properly. I described the issue on the phone to CSR, who said they could fix it and create the transition from carpet to tile (about a 12 foot long line going across an open floor plan). They gave me a quote when they arrived, stuck to the quote, did excellent work, and were quick. I highly recommend them for carpet repairs, including trimming and cutting, adding transitions, and measuring. Also, my dogs were loud and annoying, and they were super nice about it.
Description of Work: Repaired a threshold between carpet and newly installed ceramic tile. Trimmed carpet, put down transition board, cleaned up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

George B.
02/2015
5.0
carpet installation
  + -1 more
Gave me a phone quote and a firm date and a tentative earlier date. Called to say he could not do the earlier date but was firm with the quoted date. In out and done at an excellent price. Definitely will use in the future when a need arises.
Description of Work: Secured the carpet in the doorway into our bathroom after having new porcelain tile installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Dana N.
11/2014
5.0
carpet installation
  + -1 more
We had a Ryan Home built about 3 years ago, and throughout the house carpeting was getting significant ripples from being improperly installed. Ryan refused to remedy the situation since they only warranty for 1 year. CSR Carpet Service quoted the project for what we felt was a very fair price given the size of the job. I had to reschedule twice after throwing my back out and being unable to clear out rooms of misc stuff on floors until I was feeling better. The owner was very flexible and understanding. Workers put all large pieces of furniture on plastic furniture movers so we did not have to completely empty each room. Everything was put back in its place before they left. Extra tack strips were put down on one side of each room to help hold tension on the newly power stretched carpets. Everything was neatly trimmed of excess after stretching and rooms vacuumed of any mess. I will be calling them back to do the finished basement when we are ready to fully use that space as well. They were very professional and careful with our furniture and belongings. Highly Recommended.
Description of Work: Stretch carpeting through out the whole house (4 bedrooms, living room, family room, dining room, office and large "L" shaped main stairs)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$980

karen P.
10/2014
5.0
carpet installation
  + -1 more
Went great - CSR Carpeting was very professional and punctual. Prices were very reasonable for purchasing and installing carpeting compared to retail stores.
Description of Work: CSR Carpet came out and gave us an estimate for new carpeting and we were very pleased with the punctuality, products offered, cost, and general professionalism of CSR Carpeting. Although we decided to hold off for the time being, we will definitely be calling them when we replace our carpeting in the near future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sharon & Frank C.
08/2014
5.0
carpet installation
  + -1 more
Everything went as planned.
Description of Work: They stretched my carpet in a great room and master suite that I'd been told could not be stretched. They had to move two large and heavy curio cabinets and break down a king size bed. They were professional and never complained about the weight of the furniture. Mr. Sorb in cautioned me as to what I'd see once the carpet was stretched and he was quite accurate. He assured me the "streaks" I'd see were a result of the ripples in the carpet trapping dirt and once cleaned they would disappear. I'm having my carpet cleaned next week so I'll see. He told me to call him back if I had a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$388

Kay D.
08/2014
5.0
carpet installation
  + -1 more
For the past year or so, we've been unhappily living with incredible ripples in the carpeting in our hallway and master bedroom. These areas were recarpeted about 3-1/2 years ago and weren't a problem until we had them cleaned a year ago. The carpeting wasn't some cheap off-brand, and we've never had this problem before in any of our homes. Our call to Circle Floors where we bought the carpeting was met with and quot;I'll have to check our records and get back to you.and quot; We never heard back, and they no longer answer their phone (it rings endlessly), so it appears they're no longer in business. The sight of these terrible waves in our carpeting just drove me crazy -- do we have to buy new carpeting again?? I finally decided to research Angie's List for a company that would restretch this mess. Luckily, I found CSR!! The owner came to our rescue and found that the restretching produced an excess of 2 inches that should have been stretched during installation. Mike had 2 young men working with him in our home, and I told them I was impressed with their manners and how they handled themselves. Mike is a fine gentleman himself, and his assistants are just like him. Fine guys with the work ethic that made America great. I hope I never have a problem like this in the future, but I recommend CSR to anyone who needs this service. TOTALLY HAPPY WITH C.S.R. AND SO GLAD I FOUND THEM ON ANGIE'S LIST.
Description of Work: Restretched carpeting in hallway and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Timothy D.
06/2014
5.0
carpet installation
  + -1 more
They came and looked at what I had done, gave me an estimate to remove the rest of the padding that needed replacing, installing new padding, and then stretching and reinstalling the carpet. He said he could do it the next day, so we agreed. He was there on time the next day with an assistant, and they got the job done. It was a little more involved than he thought it would be, but he stuck to the original estimate anyway and finished in about 3 hours. The basement looks perfect again, and they could not have been nicer people to deal with. It was a little expensive, but I had other estimates for even more, so I think they were fair with me. I'd definitely recommend them.
Description of Work: We experienced rainwater seeping into our basement during the massive rain storm, and the padding under the carpet adsorbed all the water. The basement is a finished basement, and I had to pull up the carpet in order to cut away all the soaked and mildewing carpet pad. The carpet itself was fine. I went to several carpet places to get estimates to have the carpet reinstalled, and they didn't want to do it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Patricia S.
06/2014
5.0
carpet installation
  + -1 more
The job was beautiful. they restretched a hallway and three bedrooms. the carpet looked good as new. I was very pleased. and they were very fast.
Description of Work: Restretched old carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

BARBARA M.
05/2014
5.0
carpet installation
  + -1 more
I called CSR to fix a corner of my carpet that my dog had torn up. They were very quick to return calls and to come out. I had leftover carpet so the entire charge, including the service call, was $69.00. Well worth it. The carpet is repaired and you can't even tell where the work was done. I absolutely would call CSR in the future and would recommend them to friends. Thank you so much!
Description of Work: Patched carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Sharon G.
05/2014
5.0
carpet installation
  + -1 more
Great Job! Did the living room and dining room carpet that has been making bubbles for years. They called on Thursday and came on Saturday. Moved all the furniture and got the carpet stretched out and then vacuumed the carpet.
Description of Work: restretched carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$259

Barbara W.
03/2014
5.0
carpet installation
  + -1 more
I called on Monday and they were able to schedule me for the next day, on Tuesday afternoon. They moved all of the furniture necessary to do the stretching and vacuumed when finished. This father/son team did a great job! I would definitely call them again.
Description of Work: Stretched carpet in office and repaired open seam in living room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

lauren M.
12/2013
5.0
carpet installation
  + -1 more
In our rec room we had a pool table and the re-stretch seemed to us a complicated job. My husband asked many questions and the CSR team were very patient, explaining how the pool table and some other furniture needed to be moved to have the job done correctly. And they took care of everything for us! The carpeting looked like new again and they did an excellent job. We wanted to share this review because over the thanksgiving weekend we came across some friends who also needed their carpet re-stretched and we highly recommend CSR before going to anyone else!
Description of Work: We needed the carpet re-stretched in our hallway and in the rec room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ann S.
11/2013
5.0
carpet installation
  + -1 more
We needed carpets stretched in the living room, dining room, hallway and two bedrooms. Called C.S.R for an estimate, they came out quickly, inspected the carpet and gave a very fair estimate. Set up appointment to have it done. When they arrived to do the work there were three workers, they worked quickly and were very professional. One of the bedrooms had heavy office furniture which they moved an then put back. They cleaned up after they were finished. I would definitely use their services again.
Description of Work: Stretched Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$414.85
    • 1(current)
    • 2
    • 3

Contact information

PO Box 94225, Cleveland, OH 44101

www.csrhome.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Carpet Cleaning

FAQ

CSR Carpet Service & Repair Inc is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 6:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 6:00 PM

CSR Carpet Service & Repair Inc accepts the following forms of payment: Check
Yes, CSR Carpet Service & Repair Inc offers free project estimates.
No, CSR Carpet Service & Repair Inc does not offer eco-friendly accreditations.
No, CSR Carpet Service & Repair Inc does not offer a senior discount.
Yes, CSR Carpet Service & Repair Inc offers emergency services.
No, CSR Carpet Service & Repair Inc does not offer warranties.
CSR Carpet Service & Repair Inc offers the following services: Restretching, patching, seam repairs, kickbacks, flood restoration, post disaster pad & carpet reinstallation, tear outs, carpet sales & installation
carpet cleaning.

Contact information

PO Box 94225, Cleveland, OH 44101

www.csrhome.com

Service hours

Sunday:
9:00 AM - 6:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM