Based on my Doorbell camera, they were only at my house for 10 minutes. I still had clogged gutters. I had called to rectify the problem but they have not returned my call. This is quite the disappointment. I will warn people to stay away and try someone else.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0
Kimberly R.
08/2017
5.0
gutter cleaning
+ -1 more
They turned out fine. They did not charge more than the $99 deal. My gutters are clean. I would use them again. They just cleaned my gutters. I don't know what else to say, my gutters are clean. They did what I asked them to do. It took 5 minutes.
Description of Work: Gutter Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
jacqueline B.
06/2016
1.0
decks, remodeling, home remodeling
+ 1 more
he was found guilty in a lawsuit and i received a judgement for $100.000 he has not paid a dime. he is working under the table and advertizes on craigslist under "expert rehabs and flips. he says he is bonded and insured. i doubt it. he entered into a fradulent land contract with his tenants on a house that was underwater and has a lein on it by me. i have leins on all his properties. his parents passed years ago and he is collecting rent on them. his present tenants filed a lawsuit against him for fraud. he owes several businnesses several thousand dollars plus the irs about 16 thousand dollars. its all on public websites he is hiding assets and i know where they are. he admitted to his tenants that he will not get a paying job due to wage garnishment. he has been in court with me for the past 7 years.. he says he has no money but is working under the table. i have proof. he advertises on craigs list for work. he has lied in court on depositions. i have all the copies of his lies plus taped phone conversations. he has not paid me one penny. he has 5 properties that i have leins on. he ruined my entire house and lied about his business, i am suffering greatly for his faulty work. my house makes noise like its going to fall down. his contractors testified against him in court. thers much more damage he did that was not mentioned. i have all the pictures and video tapes. i have been trying to collect for tha past 4 years. there is a warrent for his arrest. everything is on the parma court website and the cuyahoga county court docket. he owes numerous businesses. his own lawyer even sued him for lack of payment. he needs to pay and get a job. i have reported him to the irs again .
Description of Work: alan ashcroft destroyed my house. it had to be totally redone by another contractor . the walls had to be removed to see all the damage. the siding had to be torn off and redone, all windows had to be removed. he busted my underground pipes and they filled with dirt and concrete, my electricity to the garage was dug up, my fence was dented. he admitted to rito averez the building commissioner of north royalton he took my money and spent it on his house. he ruined my cloths in my basement, he did everything against code including my basement.. it was not dug deep enough.. he owes the federal government for cheating on his taxes. he walked off the job with not finishing after paying him over 85000 dollars. my home was unlivable. it took 2 months to redo the damage he did. i am still having major problems to this day
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$96,000
Joe P.
09/2015
2.0
gutter cleaning
+ -1 more
It was bizarre. He showed up and I didn't like him right away. The first thing he said to me when he came to my house was "It looks like you need a new roof." I didn't ask for his opinion. He's just here to clean the gutters. I said "No, I don't need a new roof but that's not why you're here." Within 7 minutes, he's gone. There was no paperwork left. The next day, I called the company and they said it doesn't take long to clean up the gutters. I said "But, doesn't he have to say anything?" All he had to do was say "I finished the work." He came out on a Sunday afternoon. I didn't like his attitude. For all I know, work may not have gotten done. I wouldn't use them again.
Description of Work: I used Complete Home Improvement Service.
Rating Category
Rating out of 5
$79
Edina M.
08/2015
3.0
gutter cleaning, window cleaning
+ 0 more
The workers were polite and efficient, quality of work good not excellent , I was dissappointed that even though they walked around on the roof they would not do the skylights because it needed some loosening of srews before they could do the cleaning. It is very inconvenient to hire someone to take the plastic off the skylight and than hire someone else to clean the skylight.
Description of Work: window washing and gutter cleaning
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Rosemarie M.
07/2015
5.0
gutter cleaning
+ -1 more
Very professional. A perfect experience.
Description of Work: Cleaned my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Andrea V.
04/2015
5.0
window cleaning
+ -1 more
He was on time. He did a fine job. My windows looked pristine.
Description of Work: This was an exterior window cleaning service.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$69
Bethany G.
04/2015
5.0
gutter cleaning
+ -1 more
They came right out. I was here. They were gone before I knew it. I'm like, "Oh man. Did they even do anything?" But, they did a great job. Everything has been great since they came out. We had some problems at the end of the summer. There was an area that was really backed up. Since winter broke we've had a few nasty rain storms this morning, in fact, this morning and yesterday and I didn't notice the problem at all. So they were in and out quick and did a great job. It was right above my daughter's room. She is only two. Instead of going down the drain pipe it would just be a water fall right outside her window and then it would hit the ground. I don't think she noticed it but we could hear it. It seriously sounded like a water fall. It would just gush over there. So then I would get worried whether it would affect her and then ultimately all this amount of water coming right in that one side of the house it's going to have to flood the basement or something. But then luckily we had winter and it froze. In fact, the day they came out it had been a little warm around that timeframe but then the next day it froze. They said, "We'll get to it. We'll do the best we can. We think it's frozen." But they got up there and got it taken care of.
Description of Work: They just cleaned the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Walter B.
12/2014
4.0
window cleaning
+ -1 more
They did a fine job on the windows. They did not show the day they were scheduled, but did come another day.
Description of Work: This was a Big Deal for window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
3.0
Yes, I recommend this pro
$69
MAIRGHREAD M.
11/2014
5.0
window cleaning
+ -1 more
They were fine. They did exactly as expected. I have no complaints. It went very well.
Description of Work: I purchased a big deal for Complete Home Improvement Service. They did window exterior and interior cleaning. They cleaned about 30 windows.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Rosemary M.
06/2014
1.0
gutter cleaning
+ -1 more
First, they showed up when I wasn't home. I specifically set the time for 1:00 p.m. as my husband is a triplagec and is confined to a wheelchair, therefore, he would not be able to check the job they had done. I found numerous areas they had missed, including the entire front porch and areas around out deck. Also numerous drips of dirt. I called the vendor and they sent the same person out to do the house again. It now looks worse that it did before. It looks like someone threw grease on my front porch siding and the long side of the house is horrible looking with large bleach? swirls left on the siding. A different person was assigned to redo the entire house and promised he would do it on 6-15-14, even though it was Father's Day. I did not hear from this person until 8:30 p.m. on 6-15-14 saying he could not get to my house due to a family problem, but that he would call me on Monday 6-16-14 to try to put me on his schedule for this week. I have heard nothing from either the vendor or the worker and I now just want my money back so I can find someone local to complete the job.
Description of Work: They were supposed to powerwash our house.
Rating Category
Rating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$149
Response from Complete Home Improvement Service
Our service tech was at the home on 5/30. He was using a different technique to power wash the home which left the spots but we have since resolved the issue.
David M.
05/2014
4.0
decks, pressure washing
+ 0 more
Complete Home Improvement Service did a great job.
Description of Work: I bought a Big Deal to get my deck pressure washed.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Dorothy W.
04/2014
5.0
window cleaning
+ -1 more
They came today, they were on time, they did a nice job, and they are just very easy to deal with. They were so very courteous and very nice people to work with. I like the pricing.
Description of Work: I purchased a Big Deal coupon of Complete Home Improvement Service at $99.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Dave N.
04/2014
5.0
gutter cleaning
+ -1 more
The big deal service from Complete Home Improvement Service for gutter cleaning for 99 dollars was good. I would use them again. They are a good service. There were no additional charges than the big deal. As far as I can tell they cleaned up everything off the ground and in the house as well. I would rate them a 'B' for all the grades.
Description of Work: Complete Home Improvement Service did gutter cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
al H.
03/2014
4.0
gutter cleaning
+ -1 more
Its pretty basic thing. I wasn't at home and I just pay them and they came by at some point during the week and did it.
Description of Work: I used the "Big Deal" that I purchased for the services of Complete Home Improvement Service. They did gutter cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$99
Joseph V.
02/2014
3.0
gutter cleaning
+ -1 more
They did a good job. I haven't noticed any issues. I had to call them a couple of times in order to get them out. They charged me an additional $54 for additional square footage of the house. They cleaned up everything afterwards. There were no issues. I didn't even know they came out that day, so it was fine. They gave me a bill for something additional which I didn't realize was part of the deal, so I guess I've ended up paying more and get the service later that I thought. I've had somebody do my gutters for less than that in the past. We will see how they react when I ask them about the additional invoice.
Description of Work: I have used a Big Deal for Complete Home Improvement Service.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
3.0
$133
Mary S.
01/2014
2.0
gutter cleaning
+ -1 more
It was a struggle. We had trouble communicating and then finally called Angie's List that I wanted my money back and then they somebody out to clean the gutters and the guy wanted to be paid for and I said it was already paid for. It was not a stellar moment. Even they got on the job, they didn't tell the guy that they sent out here that it was already paid for. The work was good. He did a nice job. I didn't know that they guy was coming. They never told me that they were coming.
Description of Work: I purchased a Big Deal coupon from Complete Home Improvement Service for whole house gutter cleaning.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
1.0
$79
Jean S.
01/2014
4.0
garage doors, home & garage organization
+ 0 more
I had purchased the Big Deal Offer of $149 for a complete garage clean up and it went real well. It was a young couple that came in, brought everything out and pressure washed everything. I had them do the windows and they pressured the windows too so the plastic curtains, a lot of them broke. But that was okay. Some day when I get on a ladder I would replace them. Any way they got the spiders out, but when they do the windows I wish they would do it by hand or whatever. But otherwise they were fantastic. The young couple that came out was very on-task and they knew what they were doing.
Description of Work: I used Complete Home Improvement Service for a complete garage clean up.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Joanne C.
09/2013
5.0
window cleaning
+ -1 more
That went very well. I paid for an extra 39$ because I had them to replace some screens for me. They cleaned a total of 24 windows for me. I think that they were very punctual and they did the in a very reasonable period of time. They didn't bother me at all and everything was beautiful.
Description of Work: I had a 149$ Big Deal for Complete Home Improvement Service for interior and exterior window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
ELAINE B.
09/2013
4.0
window cleaning
+ -1 more
It was an Angie's List Big Deal that I purchased. It was very good. They were very good and very efficient. I paid an additional $161. I think if I had called them myself, it would have been cheaper. It did come out to be a lot more than I thought but they were good and I can't complain. They were good but the price was a little bit exorbitant getting it from Angie's List. I think I would use them again because when they left, they gave me a better price.
Description of Work: I used Complete Home Improvement Service to clean the inside and outside of 15 windows.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
David M.
09/2013
4.0
pressure washing
+ -1 more
It went pretty well! he did a pretty good job, the guy was very nice but there was little bit odd in it, he ran out of gas in his pressure washer and I had to give him some gas; he also had left a bottle of bleach that he used and it was under our bush.
Description of Work: I had a Big Deal for Complete Home Improvement Service for our deck pressure washing.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$149
Mike M.
07/2013
5.0
gutter repair
+ -1 more
Complete Home Improvement Service did a great job. They performed a service that was additional in the deal that I asked for. They were great and they were very fast.
Description of Work: They did gutter cleaning and removal of the gutter guards that were on the gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
ANNA K.
05/2013
5.0
window cleaning
+ -1 more
We were very satisfied with the work done by Complete Home Improvement Service. They did a good job and they followed the contract that we had with them. They were pleasant to deal with.
Description of Work: We used Complete Home Improvement Service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Virginia S.
05/2013
4.0
gutter cleaning
+ -1 more
I don't have any complaints, they did a good job. They were prompt and very complete. I don't recall asking them to do anything, it was just the cleaning.
Description of Work: Complete Home Improvement Service did the gutter cleaning project in the fall.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
$79
Kathleen T.
04/2013
2.0
window cleaning
+ -1 more
I didn't think Complete Home Improvement Service did that great of a job. I think the windows could have gotten cleaner they what they did. They didn't get as clean as I thought they could. I would not use them again. They were courteous and cleaned up after themselves but it wasn't perfect.
Description of Work: We used an Angie's Big Deal to get our windows cleaned.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutter Cleaning,
Window Cleaning,
Pressure Washing,
General Remodeling,
Gutters,
Decks and Porches,
Kitchen and Bath Remodeling,
Home and Garage Organization,
Deck Maintenance,
Windows,
Garage Doors,
Wallpaper Removal
FAQ
Complete Home Improvement Service is currently rated 4.2 overall out of 5.
No, Complete Home Improvement Service does not offer free project estimates.
No, Complete Home Improvement Service does not offer eco-friendly accreditations.
No, Complete Home Improvement Service does not offer a senior discount.
No, Complete Home Improvement Service does not offer emergency services.
No, Complete Home Improvement Service does not offer warranties.
Complete Home Improvement Service offers the following services: Remodeling, Cabinetry, Decks, Gutters, Pressure Washing & Window Cleaning