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Comfort Master Heating & Cooling

Heating and Air Conditioning, Water Heaters

About us

heating & A/C services

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Water heaters, heating & A/C, specializes in hot water and steam boilers, High Velocity air conditioning - Unico System (allowing homes with boilers to have central air conditioning)

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.018 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-18 of 18 reviews

Mark F.
11/2021
5.0
heating & air conditioning/hvac
  + -1 more
EXCELLENT!!! Harold Harper is a master HVAC technician. He has decades of experience and knows every wrinkle of the science and art of HVAC. He was recommended to me very highly by a friend who owns a plumbing supply business and has not disappointed. He is also totally fair when it comes to costs and a very pleasant gentleman to be around as he remade from scratch a system vital to the comfort of my home. Cannot recommend too highly!
Description of Work: Replaced entire central air conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Cathy K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
He fit me in at the last minute. He fixed an inducer motor and replaced it and all within a few hours. A lot of other places couldn't do it. Excellent service, takes the time to explain, knowledgeable, prompt and fair.
Description of Work: I had no heat in my third floor for years and didn't know why. He replaced the vents and they made the room so warm that we could use them as bedrooms again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Herbert N.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was outstanding work and outstanding professionalism. Mr. harper was delight to have in my home. I'd use him again.
Description of Work: He installed a automatic water refiller on my furnace as well as a new drain shut off valve on the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Comfort Master Heating & Cooling
(member name removed) - It was also a pleasure completing work in your home and thank you for taking the time to write your comments.

Pervis S.
02/2013
5.0
heating & air conditioning/hvac
  + -1 more
Harold was efficient and a master of his craft. Not only did he do wonderful job but took the time to explain step by step.. I will definitely refer him to anyone in need!
Description of Work: Installed chimney, inspected and cleaned chimney chutes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Comfort Master Heating & Cooling
(member name removed) - It was pleasure doing work for you. Thank you for taking the time to give your comments on Angie's List. Harold Harper

Malia L.
12/2012
5.0
heating & air conditioning/hvac
  + -1 more
Harold is always pleasant and knowledgeable. His work is of first quality; he takes the time to do things right and correct other problem he comes across even if they are not the reason for his visit. And he does a decent job cleaning up after himself when he is done. I do not know the cost of this job, since I have not yet received an invoice, and Harold is a little slow with his paperwork. But I never feel that he charges too much for his work.
Description of Work: I called Harold to figure out why a relatively new furnace was producing high levels of carbon monoxide and rectify the problem. He corrected an improperly pitched flue pipe (complicated by an intersection with the water heater flue pipe) and adjusted a hard-to-reach internal valve in the furnace, which comes preset by the manufacturer but often needs adjustment.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Beth C.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
I called Harold on Sunday and even though he had a full schedule he fit us in for Monday and completed the job by Tuesday. He is so knowledgeable and the only heating and cooling company I trust. We have a home warranty and he isn't one of their vendors but he is kind enough call and explain the work performed to help us be compensated for the work. Thanks again Harold for keeping our family warm and cozy. It's always a pleasure dealing with such a professional and honest contractor.
Description of Work: We had no heat. Harold had to perform a diagnostic charge, aquastat relay was replaced, and 24 v. gas valve replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Beth C.
12/2011
5.0
heating & air conditioning/hvac
  + -1 more
I couldn't have asked for a better experience. I called Harold in desperation because I needed an additional estimate to replace our boiler. I described what the first company had diagnosed as the problem and I also sent him pictures via cell phone. Harold reassured me that I didn't have to replace our boiler. He made arrangements to come see us the following evening. He looked at it the next evening as promised and told me he could fix it. The day Harold fixed it he took the entire thing apart and inspected it and cleaned and replaced parts as necessary. My family and I were so relieved we were not going to have to shell out $4000.00 to replace it. I am so grateful that Dana referred me to Harold. Harold was kind, professional, and knowledgeable. He is a true master of his craft. Thank you Harold for taking the time to fix our boiler unit and not having us replace the unit especially during this time of the year. I can't say enough good about Harold.
Description of Work: Repair boiler rather than replace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sandra F.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
The person who did the job was a very nice gentleman. He was personable and very good in his subject. He explained the entire process very well and also advised me, how to make the furnace work better. I was completely satisfied with their services and will use them in future.
Description of Work: I used the services of Comfort Master Heating and Cooling to check the furnace and condition it for the winter in October, 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

MARK H.
09/2009
5.0
heating & air conditioning/hvac
  + -1 more
It was competitively priced, they did a great job. We love that our home is air conditioned now.
Description of Work: I hired Comfort Master to remodel my bathroom, they service my furnace every year, and put air conditioning in my home which is difficult in a 1920's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$15,000

Response from Comfort Master Heating & Cooling
We installed a High Velocity Air Conditioning System in this 1920 home that uses a boiler with radiators for their heating. This allowed them to have central air conditioning in their home and still keep their original boiler heat. This system allows the client to also specify what floors they would like to have air conditioned or to have the entire home air conditioned.

Kirsten P.
09/2009
4.0
heating & air conditioning/hvac
  + -1 more
We liked Harold a lot. He was thorough and professional. However, his price was significantly higher than the company we ended up using. Also, we decided to go with a different kind of solution than Harold recommended to the room that didn't heat well.
Description of Work: Harold gave us an estimate for a new heating system and redoing the radiators in one room that didn't warm up well.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROGER L.
12/2004
5.0
heating & air conditioning/hvac
  + -1 more
HAROLD IS VERY PROFESSIONAL AND HAS A GREAT SENSE OF HUMOR. HIS ASSISTANT WAS PUNCTUAL WITH RETURNING MY CALLS AND I HAVE NO COMPLAINTS.
Description of Work: HAROLD DIAGNOSED MY PROBLEM WITH FURNACE. MY PILOT LIGHT NEEDED TO BE CLEANED. HE REMOVED IT AND CLEANED IT FOR ME. DID NOT TRY TO UPSELL ME TO A NEW FURNACE, DESPITE IT BEING MY ORIGINAL CALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

ANDREA M.
07/2004
5.0
heating & air conditioning/hvac
  + -1 more
I THOUGHT THAT HAROLD (CONTRACTOR) WAS VERY EFFICIENT, KIND AND COURTEOUS. THEY HAD TO ACQUIRE PERMITS FROM THE CITY AND IT DELAYED THE COMPLETION- BUT HE KEPT US WELL INFORMED.
Description of Work: PUT IN A NEW CIRCUIT BREAKER BOX AND NEW GROUNDS. REPAIRED AND RECONNECTED FEED WIRES TO AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

JAMES G.
03/2003
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: NEW FURNACE AND A/C WITH ALL NEW DUCT WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

JUDITH F.
10/2002
5.0
heating & air conditioning/hvac
  + -1 more
SMALL COMPANY ,BUT THE OWNER HAROLD IS COMPLETELY TRUSTWORTHHLY. I AM VERY COMFORTABLE WITH HIS WORK.
Description of Work: REMOVAL OF OLD FURNACE AND INSTALLED NEW ONE; INCLUDING DUCT WORK AIR CLEANER, CHIMNEY SLEEVE AND COLD AIR RETURN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

JUDITH F.
05/2002
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: REPLACED VENT PIPE LEADING FROM FURNACE TO THE WALL, AFTER I FOUND A CRACK IN THE PIPE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

ALAN K.
01/2001
5.0
water heater repair
  + -1 more
VERY PROMPT, FRIENDLY, COMPETENT, AND RELIABLE. HE MAKES SUGGESTIONSTO HELP IMPROVE EFFICIENCY.
Description of Work: REPLACED A WATER HEATER

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

JUDITH F.
10/2000
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ANNUAL FURNACE CLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

07/2000
5.0
heating & air conditioning/hvac
  + -1 more
FABULOUS JOB, PROMPT, VERY NEAT and CLEAN, EXTREMELY NICE and HELPFUL. FOLLOWED UP A MONTH LATER TO CONFIRM EVERYTHING WAS OK.
Description of Work: INSTALLED NEW FURNACE & A/C, HAULED OLD AWAY.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

    Contact information

    PO Box 18608, Cleveland, OH 44118

    http://comfortmasterhvac.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    No
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Water Heaters

    FAQ

    Comfort Master Heating & Cooling is currently rated 5 overall out of 5.
    Comfort Master Heating & Cooling accepts the following forms of payment: Check
    Yes, Comfort Master Heating & Cooling offers free project estimates.
    Yes, Comfort Master Heating & Cooling offers eco-friendly accreditations.
    No, Comfort Master Heating & Cooling does not offer a senior discount.
    Yes, Comfort Master Heating & Cooling offers emergency services.
    No, Comfort Master Heating & Cooling does not offer warranties.
    Comfort Master Heating & Cooling offers the following services: Water heaters, heating & A/C, specializes in hot water and steam boilers, High Velocity air conditioning - Unico System (allowing homes with boilers to have central air conditioning)
    N/A

    Contact information

    PO Box 18608, Cleveland, OH 44118

    http://comfortmasterhvac.com