COIT Cleaning and Restoration of Cleveland

NEGOTIATING & ESTIMATE DONE ON TIME. JIM TECHNICIAN CAME & WORKED ON TIME. HELPFUL, EXPLAINING WITHOUT "HARD SELL" ON FUTURE PRODUCTS OR SERVICES. LEFT CLEAN WORK SPACES WHEN FINISHED.

THE TWO TECHNICIANS WERE ON TIME, POLITE, AND DID AN EXCELLENT JOB. THEY REMOVED QUITE A BIT OF DIRT AND SUCH FROM MY DUCTS, AND DID NOT LEAVE ANY MESS FOR ME TO CLEAN UP. THE PRICE IS A TOUCH HIGH, BUT THEY DO A VERY THOROUGH JOB. THEY SPENT ROUGHLY 4 HOURS ON MY SMALL HOME.

I AM PLEASED WITH MY SERVICE FROM COIT. ARRANGEMENTS WERE MADE FOR THEM TO CLEAN ALL OF THE CARPETS IN MY HOME. I AM HAVING QUITE A BIT OF INTERIOR AND EXTERIOR WORK DONE ON MY HOUSE AND THEY WERE WILLING TO WAIT UNTIL THE MESS OF REMODELING WAS COMPLETED. THERE WAS NO PRESSURE BY THEM AS FAR AS WHEN I WAS ABLE TO HAVE THEM COME OUT. COIT USES EQUIPMENT WHICH IS EFFECTIVE IN REMOVING DIRT FROM CARPETS - EVEN REMODELING DUST/DEBRIS. I WOULD CERTAINLY CONSIDER THEM FOR FUTURE CARPET CLEANING.

I HAVE HAD A LOT OF INTERIOR REMODELING BEING DONE AND THEY WERE JUST FULL OF DUST. COIT HELD ON TO MY DRAPE,S AFTER CLEANING, SO THEY COULD BE INSTALLED AFTER THE LAST CONTRACTOR LEFT. VERY EFFICIENT IN COMING OUT WHEN THEY ARE SCHEDULED TO DO SO. ALL OF MY DRAPES ARE CUSTOM-MADE AND WERE EXPENSIVE. I FEEL COMFORTABLE IN HAVING COIT HANDLE THEM FOR CLEANING AND RE-INSTALLATION.

OUR DUCTS WERE VERY CLEAN AFTER COIT PERFORMED THEIR WORK. HOWEVER, THERE WAS DAMAGE DONE TO OUR BASEMENT DOOR JAMB WHEN THE WORKER PULLED THE EQUIPMENT WITH A DOLLY THROUGH THE DOORWAY.

VERY PLEASED WITH THE WORK. PRICE COULD HAVE BEEN A LITTLE LESS EXPENSIVE COMPARED TO OTHER COMPANIES.

THEY DID A VERY GOOD JOB. WE HAD PURCHASED THE HOME NEW AND THE DRAPES PROBABLY HADN'T BEEN CLEANED IN 20 YEARS. THEY RETURNED THE DRAPES IN BETTER CONDITION THAN WHEN THEY COLLECTED THEM. THE GUY CAME IN AND WORKED AROUND US TO RE-INSTALL THEM, HE WAS VERY WILLING TO ACCOMMODATE OUR SCHEDULE. IT WAS A VERY GOOD EXPERIENCE.

WE WERE SO IMPRESSED FROM THE VERY FIRST PHONE CALL TO THE FOLLOW-UP CALL LETTING US KNOW THEY WERE RUNNING A BIT BEHIND TO THE MOMENT THEY ARRIVED (ON TIME!!). THE ESTIMATOR WAS SO VERY KNOWLEDGEABLE AND PROFESSIONAL. THE PRICE WAS REASONABLE. WE ENDED UP GETTING QUOTES FOR CARPET CLEANING AND DRY CLEANING FOR OUR SECTIONAL SOFA. THE DELIVERY OF THE DRAPES WAS ON TIME, VERY PROFESSIONAL AND THEY LOOK GREAT. THE OTHER SERVICES ARE ALSO GOING TO BE PERFORMED WITHIN THE NEXT COUPLE WEEKS.

I HAVE ALWAYS BEEN PLEASED WITH THE SERVICE.

THIS WAS THE THIRD TIME WE HAVE USED COIT. VERY GOOD OVERALL.

DID A FANTASTIC JOB, WOULD RECOMMEND TO ANYONE LOOKING FOR RELIABLE, QUALITY SERVICE.

THE CLEANER WAS THREE HOURS LATER THAN I HAD BEEN TOLD AND WOULD HAVE SHOWN UP AT ALL IF I HAD NOT CALLED TO COMPLAIN.

AFTER TWO YEARS SINCE THE LAST CLEANING, THE CARPET LOOKS BRAND NEW. VERY PLEASED. ARRIVED LATER THAN SCHEDULED

BEAUTIFUL JOB,HANDLED VERY PROFESSIONALLY AND EFFICIENTLY.

IT WAS A HORRIBLE EXPERIENCE. I HAD SCHEDULED AN ESTIMATE, THEY TOLD ME TO BE BY THE PHONE BETWEEN 7:30 AND 8. HE CALLED AT 9:30 AND SAID HE'D BE HERE BETWEEN 1-3PM. HE THEN CALLED AT 2 AND SAID HE WAS RUNNING LATE, HE WOULD BE HERE AT 4. I HAD ERRANDS TO RUN AND COULDN'T WAIT, SO I WAS GOING TO MEET HIM BACK AT 4PM. THEN HE CALLED ME 15 MINUTES LATER AND SAID HE WAS ON HIS WAY, BUT I WAS ALREADY TO FAR AWAY TO RUN RIGHT BACK... HE THEN TOLD ME I WOULD HAVE TO CALL AND RE-SCHEDULE. IT WAS NOT A PLEASANT EXPERIENCE.

ANDRE WORKED CLOSELY WITH ME ON SPECIAL STAINS.

THEY WERE LATE. THEY TRACKED IN DIRT. THEY DID NOT VACUUM BEFORE THEY CLEANED THE CARPET. THEY DID RESPOND WHEN I CALLED THEM ABOUT THE ISSUES. THEY SENT SOMEONE BACK TO TRY FIX THE PROBLEMS CAUSED BY THE FIRST PERSON.

THEY WERE LATE. THEY TRACKED IN DIRT. THEY DID NOT VACUUM BEFORE THEY CLEANED THE CARPET. THEY DID RESPOND WHEN I CALLED THEM ABOUT THE ISSUES. THEY SENT SOMEONE BACK TO TRY FIX THE PROBLEMS CAUSED BY THE FIRST PERSON.

I CHOSE THIS COMPANY FOR NEARLY $1000 OF WORK. THE SCHEDULER HAD EXTREMELY POOR COMMUNICATION SKILLS. THE UPHOLSTERY CLEANING WAS MEDIOCRE AND THE GENTLEMAN WAS AN HOUR AND A HALF LATE. THE RETURN OF MY RUGS WAS A FIASCO WITH THE RUGS ARRIVING AT MY HOME 24 HOURS LATE. THEY MISLED ME 5 TIMES IN A FEW HOURS AS TO WHERE MY RUGS WERE AND WHEN THEY WOULD ARRIVE. THEIR CUSTOMER SERVICE PEOPLE AND SUPERVISORS WERE RUDE AND UNHELPFUL, AND SEEMED UNCONCERNED THAT THEIR FAILURE TO DELIVER THE RUGS WHEN PROMISED COST ME AN ENTIRE DAYS SALARY. NO ONE SHOULD USE THIS SERVICE.

VERY WILLING TO WORK AROUND INSTALLATION OF NEW WINDOW. TOOK DOWN AND REHUNG DRAPES AFTER WINDOW WAS DONE. CLEANED CARPETS TO MAKE SURE THERE WAS NO STAINS LEFT AFTER WORKMAN WERE DONE. EVERYTHING LOOKS WONDERFUL!!!

VERY WILLING TO WORK AROUND INSTALLATION OF NEW WINDOW. TOOK DOWN AND REHUNG DRAPES AFTER WINDOW WAS DONE. CLEANED CARPETS TO MAKE SURE THERE WAS NO STAINS LEFT AFTER WORKMAN WERE DONE. EVERYTHING LOOKS WONDERFUL!!!

THEY ARE VERY RELIABLE AND GET THE JOB DONE PROFESSIONALLY!

MY CARPET WAS REALLY BAD WITH PET ODOR . I WAS EXPECTING TO HAVE TO REPLACE MY CARPETS. COIT CAME OUT AND NOW MY CARPETS LOOK ALMOST BRAND NEW!!! I LOVE THIS COMPANY, IT IS ABSOLUTELY AMAZING HOW CLEAN THEY GOT MY CARPETS, IT BLEW MY MIND! THE SMELL IS TOTALLY GONE AND I DIDNT THINK THEY WOULD BE ABLE TO DO THAT! I WILL DEFINITELY USE THEM AGAIN AND I HIGHLY RECOMMEND! THE PEOPLE ON THE PHONE AND THE PEOPLE THAT DO THE WORK ARE THE NICEST AND FRIENDLIEST HUMAN BEINGS! THEY ARE SO VERY KNOWLEDGEABLE AND I AM REALLY IMPRESSED WITH THEIR SERVICE.

THEY WERE NOT CAREFUL WITH A DINING ROOM CHAIR WHEN RETURNING IT TO ITS POSITION DAMAGED THE ARM. TOOK 6 WEEKS TO REIMBURSE US FOR THE REPAIRS

WEATHER WAS WET THE DAY THEY CAME OUT. GOT BRAND NEW CARPET WET AND DIRTY. NOT VERY WELL PREPARED.