CLEVELAND CUSTOM MARINE UPHOLSTRY

IT TOOK TWO MONTHS FOR THEM TO FINISH THE JOB! THERE WAS VERY LITTLE COMMUNICATION BETWEEN MYSELF AND THE COMPANY. THE DUE DATE FOR THE CHAIR TO BE FINISHED JUST KEPT BEING PUSHED BACK.

THE GUY CAME OUT AND SAID IT WAS A BRACKET AND HE HAD THE PART AT THE SHOP AND WAS SUPPOSED TO CALL ME BACK. A FEW DAYS PASSED AND I CALLED AND I WAS MADE AWARE THAT I WOULD HAVE TO GET THE PART ON MY OWN. MY ONLY COMMENT IS THAT , I WISH THEY COULD GIVE A BETTER TIME FRAME ESTIMATE WHEN THEY WILL BE COMING. THE RECEPTIONIST AND GENTLEMAN WHO CAME OUT WERE VERY NICE.

RETURNED MY CALL INITIALLY, AND WERE TO FOLLOW UP IN EMAIL, BUT NEVER DID.

HE TOLD ME HE WOULD COME AND TAKE A LOOK AT IT AND HE WOULD CALL ME BACK TO SCHEDULE A TIME. I HAVE NOT HEARD BACK FROM HIM THREE WEEKS LATER.

EXCELLENT WORK, REPAIR LOOKS VERY SOLID. APOLOGIZED FOR SLOW INITIAL REPLY BUT THAT WAS BECAUSE THEY ARE VERY BUSY THESE DAYS. ONCE HE DID CALL BACK, CAME FOUR DAYS LATER.

CAME WHEN SAID THEY WOULD, GOT DONE RIGHT AWAY

VERY GOOD WORK AND PEOPLE EASY TO WORK WITH. I INTEND TO HAVE THEM COME OUT TO OUR HOME TO TOUCH UP FURNITURE AS WELL.

I HAVE USED THIS SERVICE PROVIDER ON MORE THAN ONE OCCASION. THEY HAVE SAVED ME LITERALLY HUNDREDS OF DOLLARS BECAUSE I HAVE NOT HAD TO DISCARD MY FURNITURE AFTER CRITICAL PIECES HAVE BEEN BROKEN. THEY GO THE EXTRA MILE FOR THE CUSTOMER! IN PARTICULAR, AL PINIECHI HAS BEEN PARTICULARLY HELPFUL. I WOULD NOT HESITATE RECOMMENDING THEM TO ANYONE, THEY PROVIDE GREAT VALUE!

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THE WORK IS CAREFUL & DETAILED YOU PAY FOR THE TIME, SO IT MIGHT BE A MORE EXPENSIVE THE OTHER PLACES BUT THEY TRULY CARE ABOUT WHAT THEY ARE DOING

WONDERFUL SERVICE

CAME OUT TO REPAIR ANTIQUE SIDEBOARD WITH MARBLE TOP. TOOK OFF TOP, PUT ON SIDE, REPAIRED CASTERS W/SCREWS, PUT BACK TOGETHER, VERY KNOWLEDGEABLE,EFFICIENT, POLITE - AL LOVES ANTIQUES!