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CIRCLE FLOOR COMPANY

Flooring Sales and Installation, Carpet Sales and Installation, Hardwood Flooring Sales and Installation,

About us

Business established 1953. In house installers. By the book installation methods. We belong to Carpetsplus/ColorTile buying group to provide our custmers with the best materials at the best price that can compete with the big box stores.

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

Sales and service for carpeting, custom made area rugs, vinyl and linoleum, laminate, standard and engineered hardwood, ceramic and porcelain tile, and custom vinyl tile and plank. We will refinish your existing hardwood floors.

Services we don't offer

We do not steam clean carpet.

Amenities

Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
15%
3
8%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 1-13 of 13 reviews

Rebecca H.
08/2020
5.0
hardwood floor
  + -1 more
100% positive experience with Circle Floor Company. We brought Don a sample of a brand we picked up at a different retailer. He was able to get us the same product and beat the price by 30%. Installation was professional and meticulous. I highly recommend and would use them for future projects.
Description of Work: Hardwood installed in foyer, den, and foyer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,200

Hugh C.
06/2018
1.0
flooring contractor
  + -1 more
Don, the owner, in a very rude voice/ with a temper told me to take my business elsewhere hung up on me because I I took the old floor down to sub floor. This is not the way to treat potential customers. I try to buy service local, but this is one local business that will not be getting any of my flooring jobs that I need in my new house!
Description of Work: I needed a bathroom floor installed. Trying to do most of the prep work myself to save money.

Rating CategoryRating out of 5
professionalism
1.0


Melody T.
11/2015
5.0
carpet installation, flooring contractor
  + 0 more
Don and his son Derrick are super. Very helpful and wanted to make sure I was happy
Description of Work: 3 bedroom floors family room carpet and half bath floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Kathleen D.
05/2015
5.0
flooring contractor
  + -1 more
The installers were on time, pleasant and seemed to know what they were doing. So far the new carpeting looks and feels very nice. When I had a question about the carpet, I called the store and the owner called me back promptly and answered all of my questions.
Description of Work: Pulled up old carpeting in living, dining room and laid new pad and carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

SHELLEY A.
01/2014
5.0
carpet installation, flooring contractor
  + 0 more
Relatively well; Don, the owner, is very responsive and easy to work with. His delivery/install guys were friendly and worked quickly.
Description of Work: Provided carpet for basement steps and for a bedroom.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$900

Irene W.
03/2013
5.0
flooring contractor
  + -1 more
Very knowledge and professional service.
Description of Work: Purchased flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Elaine F.
02/2012
5.0
flooring contractor
  + -1 more
We were very pleased and they did great work.
Description of Work: They installed flooring in our kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael C.
06/2011
5.0
hardwood floor, plumbing
  + 0 more
Overall, the work went good. I was satisfied with what they did. I would definitely recommend them to others. Their price was good. The quality of their work was very good. They were very responsive, punctual, and responsible.
Description of Work: Circle Floor Company installed new floor, put a brand new toilet in, and new molding around the wall for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

JANET W.
06/2011
4.0
flooring contractor
  + -1 more
The job went very well. The gentleman (owner's son), who did the installation, did a great job. The carpeting went directly to the front door, so visitors would have to step immediately on the carpeting and there was no place to take off their shoes. That is why I decided to have an area approximately 32" x 64" tiled. Don, the owner, was very patient and took all the time I needed to select the tiling. I could not give an all "A" rating because we did run into a scheduling situation. The "B" is under responsiveness for lack of a better available choice. What happened was my place in line was taken out of the schedule due to a current job they were working on and never got rescheduled until I called to see why there was a no show. The job was then rescheduled at a later date. For this appointment, the installer was punctual and called ahead to let me know he was on his way. This is a small Mom and Pop company and everyone was pleasant and easy to work with. I left the choice of grout up to the company and the son (installer) did a good job in picking out the grout. I do want to make it clear that all calls were returned promptly and questions answered.
Description of Work: Congoleum tiles were installed in the area of the front door. This required an area of the carpeting/padding cut out in order to lay the tiling. So as to not ruin the natural wood flooring an adhesive backed protector was first laid, then the tile adhesive was layered on top of this, followed by the actual tile. This way, in the future, if I wanted to again have an all wood floor, the job could be undone and the original flooring would not be ruined. The tiling had to be grouted and metal edging joined the carpet with the tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$392

JOYCE E.
08/2008
5.0
hardwood floor
  + -1 more
My experience with them was very good. They did an excellent job. Many years ago somebody did a terrible job in our bathroom. They did a great job and it came out beautiful.
Description of Work: They put down linoleum in my bathroom for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KATHY T.
07/2004
5.0
carpet installation
  + -1 more
EXCELLENT!!! VERY ACCOMMODATING!! CAME WHEN WE WANTED AND SHOWED UP ON TIME.
Description of Work: INSTALLED CARPET.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PEGGY N.
05/2003
4.0
carpet installation
  + -1 more
DID NOT SHOW ON THE SCHEDULED START DATE BECAUSE OF LACK OF COMMUNICATION BETWEEN OWNER & SON?? OWNER RESPONDED CASUALLY THAT THE WORK WOULD BE COMPLETED ON TARGET . . . WHICH IT WAS.
Description of Work: CARPETING INSTALLED IN DINING ROOM, LIVING ROOM, HALLWAY AND 17 STAIRS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$3,300

SUSAN J.
03/2001
3.0
carpet installation
  + -1 more
OWNER DOESNT LIKE TO DO INSURANCE WORK, GETS EXCITABLE AND CAN BE NASTY. DID DO A NICE JOB FITTING THE ROOM.
Description of Work: INSTALLED CARPET

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


    Contact information

    6067 State Road, Cleveland, OH 44134

    http://www.circlefloor.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Plumbing,
    Mold Testing & Remediation

    FAQ

    CIRCLE FLOOR COMPANY is currently rated 4.6 overall out of 5.

    Monday: 10:00 AM - 6:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 6:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 6:00 PM

    Saturday: 10:00 AM - 5:00 AM

    CIRCLE FLOOR COMPANY accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    No, CIRCLE FLOOR COMPANY does not offer free project estimates.
    No, CIRCLE FLOOR COMPANY does not offer eco-friendly accreditations.
    No, CIRCLE FLOOR COMPANY does not offer a senior discount.
    Yes, CIRCLE FLOOR COMPANY offers emergency services.
    Yes, CIRCLE FLOOR COMPANY offers warranties.
    CIRCLE FLOOR COMPANY offers the following services: Sales and service for carpeting, custom made area rugs, vinyl and linoleum, laminate, standard and engineered hardwood, ceramic and porcelain tile, and custom vinyl tile and plank. We will refinish your existing hardwood floors.
    We do not steam clean carpet.

    Contact information

    6067 State Road, Cleveland, OH 44134

    http://www.circlefloor.com

    Service hours

    Monday:
    10:00 AM - 6:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 6:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 6:00 PM
    Saturday:
    10:00 AM - 5:00 AM