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CASTLE GLASS INC

Glass and Mirrors, Windows, Doors,

About us

Castle Glass, Inc. is a provider of residential and commercial glass, mirror, shower doors, insulated glass, safety glass, storefronts and much more. We have been providing superior products, workmanship and customer service since 1981. Call today for a quote. No subcontractors, auto glass, glass block or leaded glass.

Business highlights

44 years of trusted experience

Services we offer

INSTALLATION OF COMMERCIAL AND RESIDENTIAL GLASS AND MIRROR. SHOWER ENCLOSURES, MIRRORED WALLS, STORE FRONTS, INSULATED GLASS, TABLE TOPS, FRAMED GLASS AND MIRRORS, PATIO DOORS AND MOST GLASS AND MIRROR JOBS. PROVIDES PICK-UP AND DELIVERY SERVICES.

Services we don't offer

GLASS BLOCK. AUTOMOTIVE GLASS REPAIR.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9105 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 105 reviews

Jeffrey B.
05/2015
2.0
doors, glass repair
  + 0 more
unknown
Description of Work: I called to have someone come out and measure me for a shower glass door on a shower I just had installed. I wasn't sure of what style I wanted so the young lady told me to take my own measurements and come to them. Of the 3 companies I called they were the only one who wanted me to do my own measurements. Seemed very uninterested in my business so I won't use them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from CASTLE GLASS INC
When a customer is unsure of the shower door style they prefer, we ask that the customer visit our showroom with approximate measurements (the size of the opening). We are then able to show the customer the many different styles and features available based on the measurement to provide a quote. Without knowing the information about the style, the price can range greatly.

Donald M.
05/2014
5.0
doors, glass repair
  + 0 more
unknown
Description of Work: Replaced shower glass, and doors. They were prompt, professional and courteous. I would use them again to replace any glass in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Kent H.
04/2011
5.0
glass repair
  + -1 more
Very Professional.
Description of Work: Replaced glass in living room picture windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Tom O.
08/2006
5.0
glass repair
  + -1 more
Castle Glass provided a prompt quote that was less than half the price of some competitors I called. They had the glass cut in a little over a day.
Description of Work: I needed pieces of glass to cover the tops two dressers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Jerry K.
03/2006
5.0
glass repair
  + -1 more
I spoke to Mike on the phone a few times and I went out there to deliver our old mirror which I was replacing. They are very efficient and professional. Mike is so accommodating and nice. The installer was great too (Austin). I'm very happy with my mirrors and the new rosettes on the bathroom mirror make it look much more elegant.
Description of Work: I had two separate jobs within a couple of months. The first time Austin came out to measure and give an estimate. The company did two mirrors for us: one huge mirror above the fireplace and another mirror that I replaced to hang on another wall. The second time I had cracked a wall mirror above our bathroom sink while tightening a rosette. The wood behind the mirror was uneven which caused the mirror to bow, thus causing it to crack. Castle came out and assessed the situation and made me a new mirror and rehung it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$479

Jerry G.
01/2006
4.0
glass repair
  + -1 more
Glass fit very well. I had to call them to find out it was ready. Friendly person took the glass to my car without hesitation.
Description of Work: Cut glass for office door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$80

JEFFREY C.
01/2006
5.0
glass repair
  + -1 more
It was a pleasure working with this company, many other companies could learn a lot from this group. All contacts - phone, and on site workmen - were professional, pleasant, courteous, and punctual. It was easy to make an appointment, workers showed up on time, completed the work in a most efficient manner, and cleaned up so you'd never know they were there. It certainly made the unpleasant experience of a break-in much easier to take when their work was completed.
Description of Work: Replaced 3 broken windows in a wooden door with laminated glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$267

JULANNE M.
12/2005
5.0
glass repair
  + -1 more
The experience was great They came out the next day to give me an estimate on the work and were willing to work with me on the time of the appointment. The service men were prompt and polite and performed the work quickly. The windows look great and the price was very reasonable.
Description of Work: Castle Glass fixed a broken sun porch window and a storm window.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

LYNNE R.
12/2005
5.0
glass repair
  + -1 more
THEY CAME OUT AND CAULKED THE WINDOWS. THEY HAVE DONE PREVIOUS WORK FOR ME AND WHEN I HAD THIS PROBLEM WITH THE DRIPPING THEY CAME AND CAULKED THE WINDOWS FOR FREE.
Description of Work: I was hearing a drip coming from the windows, from the ice and snow. They came out and caulked all of the windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connee C.
11/2005
5.0
glass repair
  + -1 more
THEY DID A GOOD JOB FIXING THE GLASS (THEY DON'T STICK AND SIT WELL NOW). I GOT THE GLASS ON TWO WINDOWS FIXED, BUT THERE WAS SOMETHING WRONG WITH THE FRAME ON ONE OF THEM (THE CLIPS THAT SECURE THE GLASS WERE BROKEN) THAT THEY DID NOT NOTICE. I HAD TO TAKE IT BACK TO HAVE IT FIXED (AND THE HOURS AREN'T VERY CONVENIENT FOR ME) AND PAY FOR THE REPAIR TO BE DONE. THEY DID STAY OPEN LATE WAITING FOR ME TO GET THERE, WHICH I APPRECIATED, BUT I WOULD HAVE PREFERRED THEY CHECKED THE WINDOWS THOROUGHLY THE FIRST TIME I HAD THEM DO THE WORK. THEY WERE VERY NICE AND PLEASANT TO DEAL WITH, I WOULD JUST MAKE SURE EVERYTHING IS CLEAR (CHECK THE WINDOWS CAREFULLY). PRICING AS FOLLOWS: 16"X32" ($26.05) 25"X 36"($35.15) FIXING FRAME ($15.00).
Description of Work: REPAIRED 2 STORM WINDOWS (TRIPLE TRACK).

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80.79

RICK F.
11/2005
5.0
glass repair
  + -1 more
A VERY PROFESSIONAL COMPANY. THE INSTALLERS WERE POLITE, VERY NEAT AND CAREFUL. THEY DID A GREAT JOB.
Description of Work: THE COMPANY REPLACED SIDE LIGHT GLASS FROM OUR FRONT DOOR WITH OBSCURED GLASS FOR PRIVACY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

LANI W.
11/2005
5.0
glass repair
  + -1 more
SOMEONE ANSWERED THE PHONE WHEN I CALLED AND WAS VERY PLEASANT AND HELPFUL. I WAS GIVEN A QUOTE OVER THE PHONE AND A DATE WAS SET FOR THE WORK TO BE DONE. THE NEXT DAY I RECEIVED A CALL AND WAS TOLD THE WORK WOULD BE DONE AT AN AMOUNT LOWER THAN THE ORIGINAL QUOTE. THE DAY BEFORE MY APPOINTMENT, I WAS CALLED TO CONFIRM BY MIKE. THE NEXT MORNING, BILL CALLED TO SAY HE WAS ON HIS WAY AND CAME ON TIME. THE WORK WAS DONE IN AN EXTREMELY PROFESSIONAL MANNER AND LOOKS TERRIFIC. THIS COMPANY, FROM START TO FINISH, WAS THE BEST I HAVE EVER DEALT WITH. I WOULDN'T HESITATE TO RECOMMEND THEM TO ANYONE.
Description of Work: REPLACED CRACKED GLASS IN DOUBLE PANE WINDOW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

CHARLENE N.
07/2005
5.0
glass repair
  + -1 more
FAST SERVICE. PLEASANT INSTALLERS. VACUUMED BROKEN GLASS. REDUCED PRICE FROM ORIGINAL QUOTE!
Description of Work: REPLACED CRACKED THEMALPANE WINDOW.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

LIBBY L.
07/2005
5.0
glass repair
  + -1 more
THEY DID A GREAT JOB AT A GREAT PRICE.
Description of Work: THE REPLACED A SHATTERED PATIO GLASS DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

WILLIAM K.
05/2005
5.0
glass repair
  + -1 more
EXCELLENT PRICE, TURN AROUND TIME AND FINISHED PRODUCT.
Description of Work: CUT 5' X 2.5' TEMPERED GLASS WITH 1'' BEVELED EDGES FOR TABLE TOP. CUT 2 10'' X 10'' OBSCURED GLASS FOR CEILING FIXTURES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GARY & MARCIA T.
05/2005
5.0
glass repair
  + -1 more
THEY CAME OUT RIGHT AWAY AND THEY DID A GREAT JOB.
Description of Work: REPAIRED SHATTERED GLASS IN SLIDING GLASS DOOR.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GUY T.
03/2005
5.0
glass repair
  + -1 more
ON TIME, ON COST; HELPFUL AND PLEASANT TO WORK WITH.
Description of Work: REPLACE MIRRORS IN TWO CLOSET DOORS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

JOHN W.
08/2004
4.0
glass repair
  + -1 more
ONCE THEY DID THE WORK IT WAS OK. IT WAS A BIT OF A STRETCH GETTING THEM OUT. I SPOKE WITH A GENTLEMAN WHO SAID HE WOULD BE OUT THE FOLLOWING WEEK, I NEVER HEARD FROM HIM. I CALLED AND SPOKE WITH THE OWNER AND HE TOLD ME THE MAN I HAD TALKED WITH WAS ON VACATION, SO HE OFFERED TO COME OUT AND DO THE WORK HIMSELF. IT TOOK ABOUT 10 DAYS TO GET THE JOB DONE, IT WAS NOT URGENT, THOUGH. THE JOB WAS DONE TO MY SATISFACTION, AND THE OWNER DID COME OUT ON A SATURDAY TO COMPLETE THE WORK. I WOULD CONSIDER USING THEM AGAIN, BUT I WOULD GET ESTIMATES FROM OTHER COMPANIES FIRST.
Description of Work: THEY REPLACED A WINDOW PANE (10" X 12").

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$110

Jerry Z.
08/2004
4.0
glass repair
  + -1 more
VERY PLEASED THAT WE WERE NOT CHARGED A SERVICE CALL AND THE PROBLEM WAS ACCURATELY DIAGNOSED. HOWEVER, THEY NEGLECTED TO CALL WITH AN ESTIMATE ON A WINDOW GLASS REPLACEMENT.
Description of Work: WE HAD A LEAKING SHOWER STALL, WHICH WE THOUGHT WAS CAUSED BY THE GLASS DOOR. THEY CAME OUT AND ASSESSED THE PROBLEM. THEY DETERMINED THE CAUSE WAS NOT THE DOOR, TOLD US WHAT THE PROBABLE CAUSE WAS, AND DID NOT CHARGE US ANYTHING!

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

GERALD E.
06/2004
5.0
glass repair
  + -1 more
MEL CASTLE CAME OUT, MEASURED AND INSTALLED A NEW SHOWER DOOR, TOOK THE OLD ONE AWAY AND DID A GREAT JOB. I WOULD RECOMMEND THEM TO ANYONE.
Description of Work: GLASS SHOWER DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Fuad y Naila J.
09/2003
5.0
glass repair
  + -1 more
THE PEOPLE WORKING IN THIS COMPANY ARE NICE BUT OVERWORKED. I WOULD RECOMMEND THEM. I FOUND SOMETHING I DID NOT LIKE AND THEY CAME BACK TO FIX THE PROBLEM.
Description of Work: REPLACED NINE GLASS PANES FOR MY WINDOWS.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$615

REBECCA S.
05/2003
5.0
glass repair
  + -1 more
THEY WERE VERY COURTEOUS, NEAT, TIDY AND PROFESSIONAL!
Description of Work: REPAIRED WINDOW PANES AND SCREEN REPLACEMENT.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

MARGARET G.
09/2001
4.0
glass repair
  + -1 more
THE WORK WAS DONE TO SATISFACTION, BUT THE WORKER DID NOT CHECK THE AREA''S HE WORKED IN BEFORE HE LEFT SO THERE WAS A LITTLE CLEAN UP REQUIRED BY US.
Description of Work: REPLACEMENT OF CRACKED WINDOW GLASS.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

LYNNE R.
12/2000
5.0
glass repair
  + -1 more
THEY CAME RIGHT OUT WHEN IT LEAKED (WHICH IT OFTEN DOES IN A GREEN HOUSE) AND TOLD US THAT IF IT LEAKS AGAIN THEY WILL COME OUT AND TAKE CARE OF IT. THEY WERE GREAT.
Description of Work: INSTALLED PLEXIGLASS IN GREENHOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SALLY T.
12/1998
5.0
glass repair
  + -1 more
THEY PUT IN A PANE OF GLASS IN A DOOR. VERY PROMPT, PERSONABLE, POLITE, GOOD AND EFFICIENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

23351 MILES RD, Cleveland, OH 44128

http://www.castleglasscleveland.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Glass and Mirrors,
Windows,
Doors,
Roofing,
Dance Instruction,
Artwork/Murals

FAQ

CASTLE GLASS INC is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 4:30 PM

CASTLE GLASS INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, CASTLE GLASS INC offers free project estimates.
No, CASTLE GLASS INC does not offer eco-friendly accreditations.
No, CASTLE GLASS INC does not offer a senior discount.
No, CASTLE GLASS INC does not offer emergency services.
No, CASTLE GLASS INC does not offer warranties.
CASTLE GLASS INC offers the following services: INSTALLATION OF COMMERCIAL AND RESIDENTIAL GLASS AND MIRROR. SHOWER ENCLOSURES, MIRRORED WALLS, STORE FRONTS, INSULATED GLASS, TABLE TOPS, FRAMED GLASS AND MIRRORS, PATIO DOORS AND MOST GLASS AND MIRROR JOBS. PROVIDES PICK-UP AND DELIVERY SERVICES.
GLASS BLOCK. AUTOMOTIVE GLASS REPAIR.

Contact information

23351 MILES RD, Cleveland, OH 44128

http://www.castleglasscleveland.com

Service hours

Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 4:30 PM