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CARMEN RODRIGUEZ

House Cleaning

About us

TWO EMPLOYEES. NO SUBS. CHARGES AN HOURLY RATE.

Business highlights

27 years of trusted experience

Services we offer

WILL DO ALL BASIC CLEANING, DUST, MOP, VACUUM, ETC. WILL TRY TO DO WHAT MEMBER NEEDS DONE. WEEKLY, BIWEEKLY, ETC.

Services we don't offer

WASH FLOORS ON HANDS & KNEES, CAN ONLY DO LOW WINDOWS. ONCE-OVERS.

Amenities

Free Estimates
Yes
Senior Discount

ask for details



Accepted payment methods

Check

Reviews

4.535 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
11%
3
6%
2
3%
1
14%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.6
punctuality
4.6
Showing 1-25 of 35 reviews

STEVE W.
11/2006
5.0
house cleaning
  + -1 more
Carmen is fantastic! She has cleaned for me for 8 years. She's incredibly trustworthy and a phenomenal cleaner. Carmen will clean anything I ask her to. No job is too big for her. She brings all of her own supplies and uses the proper cleaners for special surfaces (granite, stainless steel, etc.). Carmen is a delight to be around, a very hard worker and someone who will care for your home as if it were her own.
Description of Work: Deep cleaning. Beds changed, walls washed, all surfaces wiped clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

LEONA G.
08/2006
4.0
house cleaning
  + -1 more
The last two months that she worked for me she was not professional in her attitude and schedule. Carmen and her crew worked for me for approximately three years. I was satisfied with the quality of her work and professionalism until approximately six months ago, when she started switching days and times frequently and didn't return phone calls as promptly. In the last two months, as her crew decreased in number, her professionalism diminished. She failed to show up for a cleaning appointment and didn't return my phone call for 1 1/2 weeks. She had a key to my house, which I asked her to return. I called her twice and left messages on her answering machine. I spoke to her and asked her to mail the key to me, giving her my address. Finally I asked Angie's List to intervene.
Description of Work: Carmen did housecleaning. She started with a crew of three people. Then she had two people. Toward the end of her work with me, she worked by herself. $30.00 per hour.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


LEONA G.
08/2004
5.0
house cleaning
  + -1 more
HER CHARGE IS $30 AND HOUR. SHE USUALLY WORKS WITH ANOTHER INDIVIDUAL AND SOMETIME 2. SHE IS JUST VERY TRUSTWORTHY. I HAVE REALLY ENJOYED HAVING HER.
Description of Work: ROUTINE HOUSE CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne I.
07/2004
3.0
house cleaning
  + -1 more
PLAYED TELEPHONE TAG FOR A FEW WEEKS. FINALLY MADE CONTACT. SHE SAID SHE WOULD BE OUT TO LOOK AT THE HOUSE ON MONDAY. THE DAY AFTER WE SPOKE, I RECEIVED A MESSAGE ON MY ANSWERING MACHINE THAT SHE WAS GOING OUT OF TOWN AND WOULD CALL WHEN SHE GOT BACK TO SET UP ANOTHER APPOINTMENT. I NEVER RECEIVED A CALL.
Description of Work: ESTIMATE FOR HOUSECLEANING.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


MAUREEN R.
01/2004
5.0
house cleaning
  + -1 more
WHEN I COME HOME, IT IS SPARKLING. THE WORK SHE DOES IS IMPECCABLE.
Description of Work: CARMEN CLEANS MY HOUSE EVERY 10 DAYS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$50

DEL L.
01/2004
5.0
house cleaning
  + -1 more
I HAVE USED A LOT OF OUTSIDE SERVICES AND SHE HAS BEEN THE BEST I HAVE FOUND IN A LONG TIME.
Description of Work: SHE IS CLEANING EVERY OTHER WEEK.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$155

JOHN W.
10/2003
4.0
house cleaning
  + -1 more
SHE IS VERY METICULOUS IN THE CLEANING. VERY THOROUGH. SHE LIKES TO MOVE FURNITURE AND CLEAN BEHIND THINGS AND TAKES HER TIME. SHE IS A LITTLE PRICEY, BUT IT IS BECAUSE SHE REALLY TAKES HER TIME. SHE DID A REALLY GOOD JOB.
Description of Work: SHE DID A ONE TIME CLEANING FOR ME.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Dan R.
08/2002
5.0
house cleaning
  + -1 more
EXCELLENT WORK PERFORMED. OCCASIONALLY, CHANGES SCHEDULE BUT ALWAYS SHOWS UP WHEN PROMISED.
Description of Work: HOUSECLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

TRACEY B.
08/2000
5.0
house cleaning
  + -1 more
CARMEN AND HER STAFF ARE WONDERFUL. I HIGHLY RECOMMEND THEM TO ANYBODY.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JON M.
08/2000
3.0
house cleaning
  + -1 more
STARTED TO BE UNRELIABLE, TELLING ME HER CAR BROKE DOWN EVERY OTHER WEEK, SOMETHING ALWAYS HAPPENS
Description of Work: HOUSE CLEANING

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0

$66

LISA C.
07/2000
4.0
house cleaning
  + -1 more
CARMEN THE OWNER IS VERY GOOD. BUT IN RECENT MONTHS SHE HAS BECOME TOO BUSY AND HIRED OTHER WORKERS AND THEY ARE NOT AS GOOD AS HER.....SO I HAVE DISCONTINUED HER SERVICE.
Description of Work: CLEANS HOME EVERY OTHER WEEK

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

KATE M.
07/2000
2.0
house cleaning
  + -1 more
THIS WOMEN PULLED A FAST ONE ON US. SHE BROUGHT 3 TEENAGE DAUGHTERS AND CHARGED $15 PER GIRL INCLUDING HERSELF PER HOUR. MY HOUSE IS SMALL AND CLEAN AND NEEDED 2-3 HOURS OF WORK FOR ONE PERSON. THE FOUR OF THEM WORKED FOR TWO HOURS. WE FELT TAKEN ADVANTAGE OF AND MANIPULATED.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$120

CAROLYN M.
07/2000
1.0
house cleaning
  + -1 more
SHE BROUGHT HER KIDS, BROKE SOMETHING AND NEVER TOLD ME, SHE USED MY STEREO. SHE WAS LATE AND RESCHEDULED AND WAS STILL LATE.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


David P.
03/2000
5.0
house cleaning
  + -1 more
THEY DO A GREAT JOB. NO PROBLEMS, GOOD COMMUNICATION.
Description of Work: HOUSECLEANING

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RAY S.
12/1999
1.0
house cleaning
  + -1 more
SET UP AN APPOINTMENT TO COME AT 1:00 AND NEVER CALLED AND NEVER SHOWED UP.
Rating CategoryRating out of 5

JOHN S.
11/1999
5.0
house cleaning
  + -1 more
EXCEPTIONAL WORK. DID MORE THAN I EXPECTED.
Description of Work: CLEANED HOUSE

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PHOEBE B.
08/1999
5.0
house cleaning
  + -1 more
ONLY HAD PAGER NUMBER SO CONTACTING HIM WAS HARD, OTHER THAN THAT HE WAS FINE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

SANDRA C.
08/1999
1.0
house cleaning
  + -1 more
DID NOT RETURN PHONE CALLS - MEMBER WILL USE SOMEONE ELSE - CARMEN IS UNRELIABLE!
Description of Work: HAVE USED FOR SEVERAL CLEANINGS - STARTED OUT GREAT AND THEN STARTED TO CANCEL APPOINTMENTS!
Rating CategoryRating out of 5

Kathy K.
06/1999
5.0
house cleaning
  + -1 more
CLEANED ENTIRE HOUSE IN 3 OR 4 HOURS; VACUUMED ALL ROOMS, CLEANED BATHROOMS, DUSTED, POLISHED, ETC.; VERY GOOD WORK

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

04/1999
5.0
house cleaning
  + -1 more
NOT ALWAYS EASY TO REACH, BUT MEMBER THINKS SHE IS WONDERFUL. COMES WHEN MEMBER NEEDS HER & DOES WHAT MEMBER REQUESTS. ALWAYS DOES GOOD WORK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HUNTER & KRIS B.
03/1999
5.0
house cleaning
  + -1 more
WE WERE JUST MOVING IN AND CARMEN CLEANED EVERYTHING! CARMEN IS EXCELLENT. ONE TIP IS THAT SHE CAME WITH DIFFERENT HELPERS EACH DAY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/1999
5.0
house cleaning
  + -1 more
I USED HER ONCE A WEEK. RESPONSIBLE. DOES A GREAT JOB! SHE WORKS WITH MEMBER ON FEES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/1999
1.0
house cleaning
  + -1 more
USED WHEN CARMEN WAS ON HER OWN. HAD TO CANCEL SEVERAL TIMES JUST BEFORE COMING OUT. ALSO- MEMBER COULD ONLY USE HER ON SAT. WHICH MIGHT HAVE BEEN A PROBLEM. MEMBER SAID THE WORK WAS GOOD.
Rating CategoryRating out of 5

10/1998
5.0
house cleaning
  + -1 more
CARMEN IS EXCEPTIONAL. SHE IS THE BEST HOUSECLEANER WE'VE EVER HAD! SHE IS METICULOUS!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOANNE L.
09/1998
5.0
house cleaning
  + -1 more
CARMEN IS PROMPT, FRIENDLY AND A "WORKHORSE". SHE IS VERY NEAT AND THOROUGH. VERY TRUSTWORTHY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

3500 W 126TH ST, Cleveland, OH 44111


Service hours

Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

CARMEN RODRIGUEZ is currently rated 4.5 overall out of 5.

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

CARMEN RODRIGUEZ accepts the following forms of payment: Check
Yes, CARMEN RODRIGUEZ offers free project estimates.
No, CARMEN RODRIGUEZ does not offer eco-friendly accreditations.
No, CARMEN RODRIGUEZ does not offer a senior discount.
No, CARMEN RODRIGUEZ does not offer emergency services.
No, CARMEN RODRIGUEZ does not offer warranties.
CARMEN RODRIGUEZ offers the following services: WILL DO ALL BASIC CLEANING, DUST, MOP, VACUUM, ETC. WILL TRY TO DO WHAT MEMBER NEEDS DONE. WEEKLY, BIWEEKLY, ETC.
WASH FLOORS ON HANDS & KNEES, CAN ONLY DO LOW WINDOWS. ONCE-OVERS.

Contact information

3500 W 126TH ST, Cleveland, OH 44111


Service hours

Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM